HSBC Bank USA Launches New Digital Mortgage Solution with Roostify
June 19 2019 - 9:00AM
Business Wire
Product offering combines the latest in lending
technology with a human-centric approach to ease the home-buying
process
HSBC Bank USA, N.A., (HSBC), part of the HSBC Group, one of the
world’s largest banking and financial services organizations, today
announced that it has launched a digital home lending experience
powered by Roostify. The partnership provides customers with a
digital loan transaction experience that is faster, easier and less
stressful than before, while enabling HSBC to process and close
loans more efficiently with fewer manual touches.
“Digital plays a crucial role in supporting, enabling and
driving our ambition of customer experience-led growth,” said Raman
Muralidharan, Head of Mortgage, Retail Banking and Wealth
Management, HSBC Bank. “Customers are looking for the same
ease-of-use and convenience for large transactions like financing a
home that they’ve come to expect in other buying experiences.
Roostify is able to accelerate our deployment timeframe with a
solution that provides a superior experience for our customers and
our mortgage consultants.”
The platform offers a streamlined loan application and
fulfillment process for home buyers and owners during a purchase or
refinance. Customers are able to submit a loan request online,
share documents digitally and securely, and track the status of
their loans from application through to closing, in real time.
Roostify integrates with HSBC’s loan origination system, allowing
the bank’s lending team to more easily transfer information and
more effectively communicate with customers, driving quality and
efficiency in the loan-origination process.
“HSBC has been a great partner in driving innovation to improve
their customer experience,” said Rajesh Bhat, CEO and Co-Founder of
Roostify. “Information exchange is a vital part of the home-buying
experience, and it can be a game changer when done right. This
solution provides HSBC’s customers with a modern, improved way of
applying for and closing a mortgage and delivers transparency to
both the customer and lending team from start to finish, for an
optimal experience.”
Click here for more information about HSBC’s mortgage
offerings.
HSBC Bank USA, National Association (HSBC Bank USA, N.A.)
serves customers through retail banking and wealth management,
commercial banking, private banking, and global banking and markets
segments. It operates bank branches in: California; Connecticut;
Washington, D.C.; Florida; Maryland; New Jersey; New York;
Pennsylvania; Virginia; and Washington. HSBC Bank USA, N.A. is the
principal subsidiary of HSBC USA Inc., a wholly-owned subsidiary of
HSBC North America Holdings Inc. HSBC Bank USA, N.A. is a Member of
FDIC. Investment and brokerage services are provided through HSBC
Securities (USA) Inc., (Member NYSE/FINRA/SIPC) and insurance
products are provided through HSBC Insurance Agency (USA) Inc.
HSBC Holdings plc, the parent company of the HSBC Group,
is headquartered in London. The Group serves customers worldwide
across 66 countries and territories in Europe, Asia, North and
Latin America, and the Middle East and North Africa. With assets of
$2,659bn at 31 March 2019, HSBC is one of the world’s largest
banking and financial services organisations.
About Roostify
Founded by consumers looking for a better way to buy a home,
Roostify leads the industry in delivering accelerated and
transparent digital lending experiences, processing over $15
billion a month in loans. From enterprise banks to independent
mortgage lenders, lenders across the United States rely on Roostify
to speed up closings, reduce risk and unnecessary work, and improve
their customer’s lending experience. The company’s highly secure,
future-proof lending platform is trusted by some of the world’s
largest lenders. For more information, please visit
roostify.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20190619005040/en/
HSBCMatt KleinHead of Communications, Retail Banking and
Wealth Management212 525
4644matt.klein@us.hsbc.comRoostifyCourtney Keating
ChakarunChief Marketing Officer415 416
0554courtney@roostify.com
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