Improve Customer Experience for Insureds with Tuerri’s New Guidewire Marketplace Accelerator for InsuranceNow
January 05 2023 - 8:55AM
Business Wire
Guidewire (NYSE: GWRE) and Tuerri announced that Tuerri’s new
Ready for Guidewire validated accelerator is now available to
InsuranceNow users in the Guidewire Marketplace.
As part of J.D. Power’s 2021 U.S. Insurance Digital Experience
Study, Tom Super, former head of property and casualty insurance at
J.D. Power, commented, “The bar just continues to get higher for
customer expectations around digital.” It is clear that mobile
applications (mobile apps) are included in these expectations, as
reported mobile app usage in the study grew by 26 percent in 2021.
To help insurers provide this necessary digital option for their
policyholders, Tuerri offers a solution.
Tuerri has developed a turnkey, consumer facing mobile app that
integrates directly to an insurer’s InsuranceNow environment. The
native, white-labeled mobile app provides policyholders with a
variety of useful features and core workflows to improve user
experience.
With Tuerri’s Accelerator for Consumer Mobile Application for
InsuranceNow, insurers can:
- Quickly deploy a branded mobile app, integrated with
InsuranceNow, to Android and iOS app stores for policyholders;
- Easily extend InsuranceNow Customer Portal capabilities to the
mobile app; and
- Improve customer satisfaction through the features provided to
policyholders through the app.
Tuerri’s mobile app enables policyholders to easily access proof
of coverage, file claims with photos, view claim details, make and
check on payments, and much more. Tuerri handles the complexities
of integrations and iOS and Android updates, while also delivering
on a roadmap of new features.
“We are thrilled to put our technology easily in the hands of
InsuranceNow users through the Guidewire Marketplace,” said Steve
Timperley, President, Tuerri. “Our user-centered design approach
and expertise in integrations and building mobile solutions,
coupled with the capabilities of Guidewire’s APIs, give insurers
leveraging InsuranceNow a fantastic opportunity to improve the
customer experience for their insureds.”
“Congratulations to Tuerri on the release of its new accelerator
for InsuranceNow, now available in the Guidewire Marketplace,” said
Zachary Gustafson, General Manager, Claims & InsuranceNow,
Guidewire. “Mobile apps have become an essential part of many
consumer experiences, and we are pleased that our customers can now
serve their policyholders with a mobile app that is pre-integrated
to InsuranceNow.”
About Viagio Technologies
Viagio Technologies, formerly Artisan Technology Group, is a
software development firm that builds solutions across a wide range
of sectors. They specialize in digital product strategy,
automation, cloud architecture, and software development for
clients who need technology solutions to solve real-world problems.
For more information about Viagio Technologies please visit
www.viagiotech.com.
About Guidewire PartnerConnect ecosystem and Ready for
Guidewire
Guidewire’s solution ecosystem is the largest in the P&C
industry, with over 175 solution partners providing over 185
integrations in the Guidewire Marketplace. Guidewire PartnerConnect
Solution partners provide software, technology, and data solutions
as well as insurance support services. Our Solution partners help
drive business value and innovation for insurers by developing and
delivering integrations, extensions, apps, and other complementary
solutions for Guidewire products. All of our Ready for Guidewire
partner solutions are validated for security, quality, and
compatibility with Guidewire, and can be found on the Guidewire
Marketplace.
For more information about Guidewire PartnerConnect, please
visit http://www.guidewire.com/partners.
About Guidewire Software
Guidewire is the platform P&C insurers trust to engage,
innovate, and grow efficiently. We combine digital, core,
analytics, and machine learning to deliver our platform as a cloud
service. More than 500 insurers in 38 countries, from new ventures
to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable
their success. We are proud of our unparalleled implementation
track record, with 1,000+ successful projects, supported by the
largest R&D team and partner ecosystem in the industry. Our
marketplace provides hundreds of applications that accelerate
integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow
us on Twitter and LinkedIn.
NOTE: For information about Guidewire’s
trademarks, visit https://www.guidewire.com/legal-notices
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version on businesswire.com: https://www.businesswire.com/news/home/20230105005132/en/
Melissa Cobb Senior Public Relations Manager Guidewire Software,
Inc. +1.650.464.1177 mcobb@guidewire.com
Ashley Topping Head of Marketing Viagio Technologies
785-556-1554 Ashley.topping@tuerri.com
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