Goldwynn Resort & Residences Riviera Bahama Selects Agilysys Property Management System and Point-of-Sale Technology to Deliver Luxurious Leisure Living and Maximize Return On Experience (ROE)
April 04 2023 - 8:00AM
Business Wire
The New Beachfront Bahamian Resort Invests in
Innovative, Customizable Solutions to Help Staff Personalize and
Cater to Needs of Guests and Residents
The luxury travel market size is expected to grow considerably
between 2022 and 2029. A recent article in Forbes indicates luxury
travelers are trending toward longer lengths of stay, higher
average orders and increases in the booking window.
To fulfill guest expectations and provide an exceptional
experience across the entire guest journey, the Goldwynn Resort
& Residences, an 81-room oceanfront lifestyle resort on Cable
Beach in Nassau, Bahamas, has invested in hospitality technology
needed to deliver the kind of upscale, seaside experience guests
and residents are looking for in a destination resort. The company
sought a vendor partner who could provide the right property
management system (PMS) and point-of-sale (POS) technology, along
with solutions for its condominium concept.
This boutique property which opened February 2023, chose
award-winning PMS and POS solutions which are part of the Agilysys
Hospitality Cloud™. Agilysys, Inc. (Nasdaq: AGYS) is a leading
global provider of next-generation SaaS hospitality software
solutions and services that empower hospitality operators like
Goldwynn Resort & Residences to optimize Return on Experience
(ROE) for guests and staff to achieve High Return Hospitality. ROE
measures how technology creates more engaged and empowered staff
members as well as guests who return more often, spend more and
leave stronger reviews.
After seeing how intuitive and easy-to-use Agilysys PMS was for
their staff, the company also selected the recent POS InfoGenesis
system version from Agilysys, which combines highly interactive
terminal and tablet touchscreen applications supporting Windows,
Android and iOS devices. Its robust reporting and analysis
features, extensive enterprise-grade menu and item configuration
capabilities and multi-language support help drive service
flexibility and increase operational efficiency. The result is
improved food & beverage (F&B) operations and increased
revenue across venues.
Goldwynn Resort & Residences also chose Agilysys
commission-free, direct-channel, easy-to-use reservation system
that helps move guests effortlessly through the booking system.
Goldwynn Resort & Residences provides guests and residents a
sleek, private sanctuary, fine dining and lounges, an infinity
pool, a full-service spa, a state-of-the-art fitness center and
personalized, attentive butler service. The property offers
studios, one-, two- and three-bedroom suites with golf course or
ocean views — a haven that allows guests and owners to unwind,
rejuvenate, relax and rediscover their passions.
"A successful, well-known luxury casino resort in the Bahamas
already using Agilysys hospitality solutions was one of the
determining factors in our search for the best technology for
Goldwynn Resort & Residences,” said the property’s COO Donald
Adam. “We chose Agilysys because of its reputation in the
hospitality industry for providing properties with modern,
easy-to-use solutions that have already helped staff with advanced
sales prior to opening and will enable owner and occupancy rotation
and balanced ownership bookings. Agilysys will be key to us
delivering end-to-end High Return Hospitality.”
"On an island dotted with iconic resorts, the newest luxury
property in the Bahamas knows it must set the bar high for guest
and staff experiences since every touchpoint creates a champion or
a critic — with guest, owners and staff,” said Jeba Kingsley, Vice
President, Professional Services. "Doing so enables Goldwynn Resort
& Residences to spend more time with guests and offer more
personalized and profitable experiences. We are proud of this
project and are looking forward to partner with such an incredible
organization."
About Goldwynn Resort & Residences
A new beachfront Bahamian resort that celebrates the luxury of
leisure, Goldwynn offers a boutique seaside experience guests and
condo owners can’t find anywhere else on the island. Those staying
and living at Goldwynn Resort & Residences enjoy a chic,
private retreat with easy access to Nassau’s vibrant day and
nightlife. Its owners, the Wynn brothers, have been in business
together since 1984. They have managed and owned approximately $2
billion in real estate assets, primarily in Toronto, and in other
parts of the globe, including the United States of America, the
United Kingdom, the Middle East and the Caribbean. For more
information, visit https://goldwynnresorts.com/.
About Agilysys
Agilysys is well known for its long heritage of
hospitality-focused technology innovation. The Company delivers
modular and integrated software solutions and expertise to
businesses seeking to maximize Return on Experience (ROE) through
hospitality encounters that are both personal and profitable. Over
time, customers achieve High Return Hospitality by consistently
delighting guests, retaining staff and growing margins. Customers
around the world include: branded and independent hotels;
multi-amenity resort properties; casinos; property, hotel and
resort management companies; cruise lines; corporate dining
providers; higher education campus dining providers; food service
management companies; hospitals; lifestyle communities; senior
living facilities; stadiums; and theme parks. The Agilysys
Hospitality Cloud™ combines core operational systems for property
management (PMS), point-of-sale (POS) and Inventory and Procurement
(I&P) with Experience Enhancers™ that meaningfully improve
interactions for guests and employees across dimensions such as
digital access, mobile convenience, self-service control, personal
choice, payment options, service coverage and real-time insights to
improve decisions. Core solutions and Experience Enhancers are
selectively combined in Hospitality Solution Studios™ tailored to
specific hospitality settings and business needs.
www.agilysys.com
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version on businesswire.com: https://www.businesswire.com/news/home/20230404005731/en/
Media: Jen Reeves, Agilysys, Inc., 770-810-6007,
jennifer.reeves@agilysys.com Kaylee Sims, Arketi Group (for
Agilysys), 404-697-0137, ksims@arketi.com
Investors: Jessica Hennessy, Agilysys, Inc.,
770-810-6116, jessica.hennessy@agilysys.com
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