CHICAGO, Sept. 23, 2020 /PRNewswire/ -- Let's say you live
in Chicago, have $250 to spend on a flight and are looking to go
somewhere warm for the holidays. Or you're on the east coast and
want to head west for a last-minute getaway to visit a national
park. Now, instead of doing multiple, time-consuming searches
online, United Airlines has launched a quick and easy way to see
all your travel options in one place.
United today announced that it is the first U.S. airline to
introduce an interactive map feature powered by Google Flight
Search Enterprise Technology. Customers can access Map Search on
United.com to easily compare and shop for flights, based on
departure city, budget and location type, including popular
national park, skiing and cultural destinations. This new digital
tool displays fares in a map view, allowing customers to
simultaneously compare travel to a variety of destinations in a
single search.
"We've reinvented the way people search for flights and
introduced something new for our customers that is simpler,
provides better results and is easy to use," said Linda Jojo, Executive Vice President for
Technology and Chief Digital Officer. "Leveraging the power of
Google's Flight Search technology, we are able to provide an
all-in-one solution that streamlines the search process and allows
our customers to more easily find the flights that work best for
them."
Customers can apply over a dozen filters to their map search,
including viewing non-stop only flights, specific or flexible
dates, and one-way or round-trip options. Additionally, customers
can set their preferred departure city and maximum price
preference, and filter options based on the type of destination
they're looking to visit. The feature currently offers filters to
view destinations that are popular for the following offerings:
- National Parks
- Beaches
- Beer & Breweries
- Culture
- Food & Drink
- Hiking
- Outdoors
- Romantic
- Skiing & Snowboarding
- Snorkeling and Scuba
The 'national park' filter was a more recent addition to
United's map search feature given the increased interest we've
received from customers over the past few months for flights to
destinations where they can more easily recreate responsibly. These
Map Search filters were designed to highlight the destination types
that are most popular with today's traveler, including the top
national park destinations served by United. The airline operates
more flights to more national park destinations than any other U.S.
carrier.
In addition to the filter options available on Map Search,
MileagePlus members can also use the tool to view all of their past
travels with United. With the "Where I've Been" feature, the map
will highlight all the destinations a customer has traveled to with
United.
This tool was developed in direct response to customer feedback
and United and Google are continuing to collaborate on enhancing
this innovative map search capability. Map Search follows a number
of recent innovations introduced by United to streamline the travel
process. Earlier this month, United debuted its Destination Travel
Guide, which allows customers to filter and view destinations'
COVID-19 related travel restrictions. Additionally, as part of its
United CleanPlusSM program, the airline recently
introduced touchless check-in, text alerts for passengers on
standby and upgrade lists to reduce person-to-person interaction,
and a new chat function to give customers a contactless option
to receive immediate access to information about cleaning and
safety procedures.
Since the start of the pandemic, United has been a leader among
U.S. airlines in enacting new policies and innovations designed to
keep employees and passengers safer when traveling. It was the
first U.S. airline to mandate masks for flight attendants, quickly
following with all customers and employees. United was also among
the first U.S. carriers to announce it wouldn't permit customers
who refused to comply with the airline's mandatory mask policy to
fly with them while the face mask policy is in place. United was
also the first U.S. airline to roll out touchless check-in for
customers with bags, and the first to require passengers take an
online health assessment before traveling. And last week, the
airline announced it will apply Zoono Microbe Shield, an EPA
registered antimicrobial coating that forms a long-lasting bond
with surfaces and inhibits the growth of microbes, to its entire
mainline and express fleet before the end of the year.
About United
United's shared purpose is "Connecting People. Uniting the
World." For more information, visit united.com, follow @United on
Twitter and Instagram or connect on Facebook. The common stock of
United's parent, United Airlines Holdings, Inc., is traded on the
Nasdaq under the symbol "UAL".
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SOURCE United Airlines