SYDNEY, Oct. 16, 2017 /PRNewswire/ -- Salesforce
(NYSE: CRM), the global leader in CRM, today announced that it is
now live on Amazon Web Services (AWS) Cloud infrastructure in
Australia. As part of its
strategic partnership with AWS, customers in Australia can access the Salesforce Customer
Success Platform—including Sales Cloud, Service Cloud, Salesforce
Platform, Community Cloud, Analytics Cloud, Financial Services
Cloud and more—on the AWS Sydney Region.
Salesforce is now the #1 CRM provider in Australia according to Gartner's market share
report, based on 2016 total software revenue. icare and Telstra are
the first Australian Salesforce customers to access the Salesforce
Customer Success Platform on the AWS Sydney Region. Both customers
have partnered with Salesforce to help them drive digital
transformation in their businesses and get closer to their
customers.
Comments on the News
"Salesforce's partnership with AWS allows us to bring new
infrastructure online more quickly and efficiently with one of the
most trusted, reliable and resilient public clouds," said
Randy Kern, EVP Infrastructure
Engineering and Chief Infrastructure Officer, Salesforce. "As the
global leader in CRM, we remain focused on enabling companies in
Australia and around the world to
use Salesforce to transform every customer experience."
"APAC is one of the fastest-growing regions for Salesforce — the
growing shift to cloud and demand for digital transformation is
driving unprecedented growth for us in Australia," said Mark
Innes, EVP and General Manager, Salesforce Asia Pacific.
"With the availability of Salesforce on AWS in Australia, we're poised to further accelerate
innovation, business transformation and success for our customers
and partners."
"The most innovative and successful Australian enterprises have
been leveraging the combined capabilities of the AWS and Salesforce
platforms to transform their businesses for many years. The
availability of Salesforce's Customer Success Platform on the AWS
Sydney Region is a very significant milestone that will help
Australian customers to fully leverage the scale, security and
reliability of the AWS Cloud," said Paul
Migliorini, Managing Director, Amazon Web Services Australia
and New Zealand.
"Telstra Enterprise has partnered with Salesforce to help our
team digitally transform the way we serve our enterprise and
government customers," said Martijn
Blanken, Group Managing Director, Telstra Enterprise.
"Customer expectations are changing and Salesforce will play a key
role in helping us better serve our customers through both
face-to-face and digital interactions. This will allow Telstra
Enterprise to consistently deliver world-class experiences and
outcomes for our customers."
"icare leverages the Salesforce Customer Success Platform to
deliver world-class insurance and care services across NSW," said
Rob Craig, Chief Operating Officer,
icare. "Being one of the first customers in Australia to access Salesforce on the AWS
Sydney Region means icare can easily expand upon the way we serve
the businesses, people and communities in NSW."
AWS and Salesforce's Global Strategic Alliance
AWS and Salesforce formed a strategic alliance to simplify and
expand how customers capture, analyze and take action on data,
delivering five service integrations for mutual customers.
Additionally, as part of the alliance, Salesforce selected AWS as
its preferred public cloud infrastructure provider. In addition to
Australia, Salesforce is also
leveraging AWS infrastructure to support its growing customer base
in Canada, as part of its
international infrastructure expansion.
About Salesforce
Salesforce, the global CRM leader, empowers companies to connect
with their customers in a whole new way. For more information about
Salesforce (NYSE: CRM), visit: http://www.salesforce.com.
Any unreleased services or features referenced in this or other
press releases or public statements are not currently available and
may not be delivered on time or at all. Customers who purchase
Salesforce applications should make their purchase decisions based
upon features that are currently available. Salesforce has
headquarters in San Francisco,
with offices in Europe and
Asia, and trades on the New York
Stock Exchange under the ticker symbol "CRM." For more information
please visit http://www.salesforce.com, or call
1-800-NO-SOFTWARE.
*Gartner, Market Share: All Software Markets, Worldwide,
2016, 14 April 2017
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SOURCE Salesforce