AI-powered, policyholder-guided property
claims inspection solution equips adjusters with actionable
insights for faster, more accurate claims management
ATLANTA, Feb. 27,
2025 /PRNewswire/ -- LexisNexis® Risk
Solutions, a leading data, analytics and technology provider, today
announced the availability of LexisNexis® Flyreel® for Claims.
Flyreel is an advanced property survey solution that delivers
actionable data to insurance carriers through cutting-edge AI
technology, enhancing risk assessment and operational efficiency.
Tailored for the claims workflow, the consumer-driven survey tool
enables homeowners to initiate the property claims inspection
process more conveniently, while providing insurance carriers with
actionable insights to streamline claims handling and improve
accuracy.
Flyreel for Claims is specifically designed to address pressing
challenges in the home insurance industry, including changing
customer expectations, workforce shortages, growing claims volumes,
rising loss costs and loss adjustment expenses (LAE), inflation
pressures and declining customer satisfaction scores. By
streamlining the first notice of loss (FNOL) process, Flyreel helps
adjusters deliver a faster, easier and more reliable claims
experience.
Key features of LexisNexis Flyreel for Claims
include:
- Efficiency and cost savings: By reducing reliance
on local onsite claims adjusters, Flyreel helps minimize
operational costs while expediting claims processing, enabling
carriers to handle claims volumes effectively and triage more
complex claims for a better customer experience.
- Consumer-driven tool: Policyholders can
independently capture detailed property insights through an
intuitive, self-guided app using their smart phone or mobile
device, to jumpstart the FNOL process with actionable data that
adjusters can use immediately.
- AI-powered insights: Flyreel delivers virtual
property claims inspections using high-resolution video, imagery
and data analysis. Assigned claims adjusters gain detailed
measurements, 360-degree panoramic views and preserved
high-resolution details that streamline damage assessment and
decision-making.
- Streamlined claims investigations: Flyreel
automates and accelerates claims investigations to support faster,
more precise decision-making across the claims lifecycle.
- Comprehensive and scalable solution: Flyreel
integrates data from underwriting and claims records allowing
carriers to tailor to the solution to meet their specific needs,
ensuring scalability and adaptability.
- SDK-enabled: Insurers can seamlessly embed Flyreel for
Claims into their own app and related workflow, streamlining the
consumer experience.
"Flyreel for Claims represents the next evolution of AI-driven
technology tailored to meet the unique needs of the insurance
industry and the consumers they serve," said Frank Cesario, director of claims, LexisNexis
Risk Solutions. "According to our recent home insurance consumer
study, 71% of homeowners aware of consumer-led mobile inspections
favor this method over traditional in-person inspection visits,
demonstrating the growing demand for solutions that simplify and
enhance the claims experience. By equipping adjusters with deeper,
actionable insights earlier in the claims process, Flyreel can help
insurers reduce costs, enhance decision-making and support a more
seamless customer experience."
LexisNexis Risk Solutions leverages a deep understanding of
insurance claims and loss experience. The launch of Flyreel for
Claims continues the momentum of earlier Flyreel solutions tailored
for the home and commercial insurance markets, advancing how
carriers leverage AI to address their most significant
challenges.
For more information, please visit LexisNexis Flyreel.
About LexisNexis Risk
Solutions
LexisNexis® Risk Solutions
harnesses the power of data, sophisticated analytics platforms and
technology solutions to provide insights that help businesses
across multiple industries and governmental entities reduce risk
and improve decisions to benefit people around the globe.
Headquartered in metro Atlanta,
Georgia, we have offices throughout the world and are part
of RELX (LSE: REL/NYSE: RELX), a global provider of
information-based analytics and decision tools for professional and
business customers. For more information, please
visit LexisNexis Risk Solutions and RELX.
Media Contact:
Chas
Strong
LexisNexis Risk Solutions
Phone: +706-202-5813
Charles.Strong@lexisnexisrisk.com
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SOURCE LexisNexis Risk Solutions