Verizon Response: Unlimited call/text/data for Californians impacted by wildfires
October 28 2019 - 6:14PM
For our consumer and small business customers impacted by the Tick
and Kincade wildfires in California, beginning October 28 through
November 3, Verizon is providing unlimited calling, texting and
data to affected communities in the following counties:
- Los Angeles
- Marin
- Napa
- Sonoma
California:
Our Verizon Response Team is available 24/7 to coordinate with
first responders. We are mobilizing charging stations, devices,
special equipment, emergency vehicles and more to support local,
state and federal agencies. First responder customers with wireless
priority service should utilize *272 when placing calls.
Verizon retail stores may be closed or have reduced hours due to
the wildfires and power outages. You can find the nearest one
that’s open by visiting:
https://www.verizonwireless.com/stores/.
Verizon customers can help the American Red Cross in their
disaster relief efforts by texting the word REDCROSS to 90999 and
$10 will be added to their Verizon Wireless bill. Anyone looking to
help a Verizon team member impacted by the wildfires can donate to
the V2V Fund by texting 501501 with “VtoV” to donate $10 or
“PLEDGE” to donate $25.
Customers can verify eligibility for call/text/data relief by
entering their zip code
here: https://www.verizonwireless.com/featured/relief/.
Here’s where our Network stands:
For both the Tick and Kincade wildfires Verizon’s network
remains unaffected.
With regards to the latest public safety power shutoff, we are
doing everything we can to minimize its impact. However, there may
be discrete areas of our network that experience service disruption
or degradation, due to topographical and other technological
constraints that prevent the deployment of backup power or other
resources to a particular cell site.
Here’s a quote you can use from our West Area
President:
“We live, work, and play in the same areas impacted by these
devastating wildfires and as members of the community, we want
folks to know we’re looking out for them,” said Jonathan LeCompte,
Verizon Consumer Group West Area President. “Part of that means
doing everything we can to ensure our cell sites stay online
throughout this disaster. And the other is ensuring those who need
to connect with family, friends and emergency services can do so
without worry.”
Verizon Communications Inc. (NYSE, Nasdaq: VZ), headquartered in
New York City, generated revenues of $130.9 billion in 2018. The
company operates America’s most reliable wireless network and the
nation’s premier all-fiber network, and delivers integrated
solutions to businesses worldwide. With brands like Yahoo,
TechCrunch and HuffPost, the company’s media group helps consumers
stay informed and entertained, communicate and transact, while
creating new ways for advertisers and partners to connect.
Verizon’s corporate responsibility prioritizes the environmental,
social and governance issues most relevant to its business and
impact to society.
VERIZON’S ONLINE MEDIA CENTER: News releases, stories, media
contacts and other resources are available at
www.verizon.com/about/news/. News releases are also available
through an RSS feed. To subscribe, visit
www.verizon.com/about/rss-feeds/.
Media contact:Heidi
Flato925.324.8692Heidi.Flato@verizon.comTwitter: @HeidiFlato
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