DALLAS, Feb. 1, 2021 /PRNewswire/ -- Southwest
Airlines Co. (NYSE: LUV) today was named to FORTUNE's 2021
list of World's Most Admired® Companies. Southwest
Airlines® ranks No. 14, and has been featured on the
list since 2009. The carrier is the only commercial airline to be
listed among the top 15.
"Never has this prestigious award been more gratifying than this
year—easily the most challenging year in our Company's history,"
said Gary Kelly, Chairman of the
Board and Chief Executive Officer of Southwest Airlines. "All the
credit goes to our People, who rose to the challenge and prevailed.
It is because of their Heart, passion, and dedication to our
Customers and each other that we are once again recognized as one
of the most admired companies in the world—2020 was truly their
finest hour."
FORTUNE collaborated with partner Korn
Ferry on this survey of corporate reputation, and asked
approximately 1,500 candidates: the 1,000 largest U.S. companies
ranked by revenue, along with non-U.S. companies in
Fortune's Global 500 database that have revenues of
$10 billion or more. Korn Ferry winnowed the assortment to the
highest-revenue companies in each industry, a total of 670 in 30
countries. The top-rated companies were picked from that pool of
670; the executives who voted work at the companies in that
group.
ABOUT SOUTHWEST AIRLINES CO.
In its 50th year of service, Dallas-based Southwest Airlines
Co. continues to differentiate itself from other air
carriers with exemplary Customer Service delivered by more
than 56,000 Employees to a Customer base that topped 130 million
Passengers in 2019. Southwest has a robust network of
point-to-point service with a strong presence across top leisure
and business markets. In peak travel seasons during 2019,
Southwest operated more than 4,000 weekday departures among a
network of 101 destinations in the United
States and 10 additional countries. In 2020, the carrier
added service to Hilo, Hawaii;
Cozumel, Mexico; Miami; Palm Springs,
Calif.; Steamboat Springs; and Montrose (Telluride), Colo. In 2021, Southwest
will begin service to both Chicago
(O'Hare) and Sarasota/Bradenton on Feb.
14; both Savannah/Hilton Head
and Colorado Springs on March 11;
both Houston (Bush) and Santa Barbara, Calif. on April 12; Fresno,
Calif. on April 25; and
Jackson, Miss. on June 6.
The carrier issued
its Southwest® Promise in
May 2020 to highlight new and
round-the-clock efforts to support its Customers and Employees
well-being and comfort. Among the changes are enhanced cleaning
efforts at airports and onboard aircraft, and face
covering requirements for Customers and Employees. Additional
details about the Southwest Promise are available
at Southwest.com/Promise.
Southwest coined Transfarency® to
describe its purposed philosophy of treating Customers honestly and
fairly, and low fares actually staying low. Southwest is the only
major U.S. airline to offer bags fly free® to everyone
(first and second checked pieces of luggage, size and weight limits
apply, some carriers offer free checked bags on select routes or in
qualified circumstances). Southwest does not charge change fees,
though fare differences might apply.
Southwest is one of the most honored airlines in the world,
known for a triple bottom line approach that contributes to the
carrier's performance and productivity, the importance of its
People and the communities they serve, and an overall commitment to
efficiency and the planet. Learn more about how the carrier gives
back to communities across the world by
visiting Southwest.com/citizenship.
Book Southwest Airlines' low fares online at
Southwest.com or by phone at 800-I-FLY-SWA.
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SOURCE Southwest Airlines Co.