STOCKHOLM, March 31, 2021 /PRNewswire/ --
Infosys (NYSE: INFY), a global leader in next-generation
digital services and consulting, today announced that it has been
recognized as one of the top three service providers in the Nordics
in the Whitelane Research and PA Consulting IT Sourcing Study 2021.
The report ranked Infosys as the number one service provider in
contractual flexibility, and ranked second in overall customer
satisfaction across Nordics, owing to its ability to introduce new
technologies and services, and drive business innovation and IT
transformational changes for its customers.
For the report, Whitelane Research and PA Consulting, the
innovation and transformation consultancy, surveyed over 350 CXOs
and senior decision-makers from top IT spending organizations in
the Nordics and evaluated over 700 unique IT sourcing and 700
cloud-sourcing relationships. These service providers were assessed
based on their service delivery, client relationships, commercial
leverage, and transformation capabilities.
Infosys was ranked among the top three service providers in the
Nordics across the general satisfaction KPIs by customers who were
surveyed for this study. Some of Infosys' key differentiating
factors highlighted in the report are:
- Infosys ranked as a top provider in the Nordics across key
performance indicators on Service Delivery Quality, Account
Management Quality, Contractual Flexibility, Pricing Levels,
Innovation, Subject Matter Expertise, Cloud and Digital
Transformation Capabilities, among others
- Infosys' ranked above the industry average by 5 percent
year-on-year, making it one of the top system integrators in the
Nordics
- Infosys' strong geographic presence and extensive partner
networks, with increased localization, to accelerate client
transformation journeys, was acknowledged in the survey
- Committed leadership at Infosys that drives attention and
investments in the Nordics, along with a sharp focus on ERP,
infrastructure, cloud services, digital offerings, AI and
automation, data analytics, and smart platforms, were also called
out in the report
Johan Kroon, CIO, Toyota Material Handling
Europe, said, "Infosys has been helping TMHE in its
digital transformation journey by facilitating transformation to a
scalable digital hybrid cloud platform, providing application
services and digital workplace. As TMHE's partner since 2019,
Infosys has delivered in improving customer experience while
driving the innovation agenda. I congratulate Infosys for achieving
top ranking in the Nordics IT Sourcing Study 2021."
"I would like to congratulate Infosys on being ranked one of the
top providers in customer satisfaction in the Nordics," said
Petteri Naulapää, CIO, Posti Group Oyj. "Our partnership
with Infosys has been invaluable, allowing us to innovate,
strengthen our core operations, handle growing volumes and as
customers focus on becoming increasingly digital, improve our
services. The Infosys team supports our business transformation
goals by helping us drive efficiencies and improve customer
experience. Infosys demonstrated great support and flexibility
throughout the pandemic, helping us keep our operations running and
delivering with an unwavering customer-focus"
Infosys currently partners with leading Nordic corporations to
increase localization to establish Northern Europe as a growth engine for the
region. Earlier this year, Infosys was certified as a 'Top Employer
for 2021' in the Nordics.
Mohit Joshi, President,
Infosys said, "The ranking in the Whitelane Research
and PA Consulting IT Sourcing Study 2021, endorses our ability to
drive business innovation and IT transformation backed by strong
partner network and geographical presence in the Nordics. This
recognition revalidates our commitment towards driving customer
success and excellence in delivering innovative IT services. We
will also continue to focus on our design thinking approach to
strengthen our localization, agility, and diversity initiatives to
foster client confidence and further enhance delivery."
Jef Loos, Head of Sourcing,
Whitelane Research, said, ''Rapidly evolving market
conditions have put unprecedented pressure on enterprises to
differentiate themselves and find more agile, scalable, and
cost-effective means to develop applications. In response, Infosys
has displayed relentless focus and efforts to build trusted
relationships and invest in new capabilities for its Nordics
customers, which has led to a significant shift in its overall
ranking. This earned Infosys a top rank in our Nordics IT Sourcing
Study 2021, and we believe they will continue to evolve their
offerings and value proposition to address the post-pandemic
requirements of enterprises."
For more information, please read Whitelane Research's report
here.
About Infosys
Infosys is a global leader in next-generation digital services
and consulting. We enable clients in 46 countries to navigate their
digital transformation. With nearly four decades of experience in
managing the systems and workings of global enterprises, we
expertly steer our clients through their digital journey. We do it
by enabling the enterprise with an AI-powered core that helps
prioritize the execution of change. We also empower the business
with agile digital at scale to deliver unprecedented levels of
performance and customer delight. Our always-on learning agenda
drives their continuous improvement through building and
transferring digital skills, expertise, and ideas from our
innovation ecosystem.
Visit www.infosys.com to see how Infosys (NYSE: INFY) can help
your enterprise navigate your next.
Safe Harbor
Certain statements in this release concerning our future growth
prospects, financial expectations and plans for navigating the
COVID-19 impact on our employees, clients and stakeholders are
forward-looking statements intended to qualify for the 'safe
harbor' under the Private Securities Litigation Reform Act of 1995,
which involve a number of risks and uncertainties that could cause
actual results to differ materially from those in such
forward-looking statements. The risks and uncertainties relating to
these statements include, but are not limited to, risks and
uncertainties regarding COVID-19 and the effects of government and
other measures seeking to contain its spread, risks related to an
economic downturn or recession in India, the United
States and other countries around the world, changes in
political, business, and economic conditions, fluctuations in
earnings, fluctuations in foreign exchange rates, our ability to
manage growth, intense competition in IT services including those
factors which may affect our cost advantage, wage increases in
India, our ability to attract and
retain highly skilled professionals, time and cost overruns on
fixed-price, fixed-time frame contracts, client concentration,
restrictions on immigration, industry segment concentration, our
ability to manage our international operations, reduced demand for
technology in our key focus areas, disruptions in telecommunication
networks or system failures, our ability to successfully complete
and integrate potential acquisitions, liability for damages on our
service contracts, the success of the companies in which Infosys
has made strategic investments, withdrawal or expiration of
governmental fiscal incentives, political instability and regional
conflicts, legal restrictions on raising capital or acquiring
companies outside India,
unauthorized use of our intellectual property and general economic
conditions affecting our industry and the outcome of pending
litigation and government investigation. Additional risks that
could affect our future operating results are more fully described
in our United States Securities and Exchange Commission filings
including our Annual Report on Form 20-F for the fiscal year ended
March 31, 2020. These filings are
available at www.sec.gov. Infosys may, from time to time, make
additional written and oral forward-looking statements, including
statements contained in the Company's filings with the Securities
and Exchange Commission and our reports to shareholders. The
Company does not undertake to update any forward-looking statements
that may be made from time to time by or on behalf of the Company
unless it is required by law.
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SOURCE Infosys