WOONSOCKET, R.I., Sept. 6, 2018 /PRNewswire/ -- CVS Health
(NYSE: CVS) today announced that its pharmacy benefit manager CVS
Caremark received NCQA Health Information Products (HIP)
Certification in pharmacy benefits. This helps affirm that CVS
Caremark, through its caremark.com website and customer call
center, provides members with the information they need to
understand and use their pharmacy benefits. NCQA's HIP
Certification is a quality assessment program that health plans can
use to help evaluate health care organizations that develop and
provide content, tools and services to plan members.
"As a leading pharmacy benefits manager, we are pleased to earn
this certification from NCQA, which further validates our
commitment to providing accessible and accurate pharmacy benefit
information to the members we serve on behalf of our clients," said
Derica Rice, President, CVS
Caremark, the pharmacy benefit management company of CVS Health.
"This shows that we are providing high-quality information and
customer service to members across our book of business, which can
lead to better member engagement and health outcomes."
CVS Caremark provides information to members about their
pharmacy benefit by mail, digitally and telephonically. This
can include information about a member's prescriptions, drug
coverage and plan design, such as in-network pharmacy locations and
mail-order options.
HIP Certification is a voluntary review process in which NCQA
evaluates the organization's management of various aspects of its
data collection and systems operation, and the process the company
uses to continuously improve the services it provides. In addition,
the HIP review includes rigorous evaluations conducted by a team of
health care professionals. This includes a national oversight
committee of physicians who analyze the team's findings and
determine certification based on the HIP organization's compliance
with NCQA standards.
NCQA is a private, non-profit organization dedicated to
improving health care quality. NCQA accredits and certifies a wide
range of health care organizations. It also recognizes clinicians
and practices in key areas of performance. NCQA's Healthcare
Effectiveness Data and Information Set (HEDIS®) is the most widely
used performance measurement tool in health care. NCQA's web site
(www.ncqa.org) contains information to help consumers, employers
and others make more informed health care choices.
About CVS Health
CVS Health is a pharmacy innovation company helping people on their
path to better health. Through its more than 9,800 retail
locations, more than 1,100 walk-in medical clinics, a leading
pharmacy benefits manager with approximately 94 million plan
members, a dedicated senior pharmacy care business serving more
than one million patients per year, expanding specialty pharmacy
services, and a leading stand-alone Medicare Part D prescription
drug plan, the Company enables people, businesses and communities
to manage health in more affordable and effective ways. This unique
integrated model increases access to quality care, delivers better
health outcomes and lowers overall health care costs. Find more
information about how CVS Health is shaping the future of health
at https://www.cvshealth.com.
Media Contact:
Christina
Beckerman
401-770-8868
christina.beckerman@cvshealth.com
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SOURCE CVS Health