TeleVox Takes Patient Relationship Management to the Next Level at HIMSS 24
March 05 2024 - 9:00AM
TeleVox will showcase how its industry-leading omnichannel patient
relationship management platforms address all stages of the patient
journey to support better outcomes and experiences at HIMSS 24
(booths 5167 and 5678-02), held March 11-15 at the Orange County
Convention Center in Orlando.
Show attendees can hear directly from Vijay Verma,
Vice President, Product, in a speaking session titled, “Taking
Patient Relationships to the Next Level in 2024.” In the talk
hosted in the Patient Engagement Theater on Tuesday, March 12 at
12:45 PM, Vijay will explain the current landscape of patient
relationship management (PRM), the latest technologies that can be
leveraged, and the benefits to health providers and their
patients.
“Patient relationship management addresses the full
patient journey, focusing on digital front door, appointment
management, care programs, and patient marketing,” said Vik
Krishnan, President of TeleVox. “Our solutions boost the number of
visits and revenue, reduce staff and operational burden, and
provide a delightful patient experience.”
In addition to its kiosk in the Patient Engagement
365 area (booth 5678-02), TeleVox will also utilize booth 5167 to
showcase its newest technologies:
- TeleVox’s Enterprise Edition redefines patient engagement,
turning episodic interactions into continuous, evolving
relationships. Leveraging SMART SMS, this omnichannel solution
enhances patient experiences, optimizes care, lightens the staff
workload, and contributes to the financial success of health
systems.
- TeleVox’s Practice Edition is a purpose-built variant that
meets the unique needs of physician practices. Practice Edition
addresses common industry challenges – such as inefficient
scheduling, lack of automated and scalable communications, patient
retention, and reputation management – further highlighting
TeleVox’s dedication to redefining healthcare communication through
advanced technologies like SMART SMS.
- TeleVox’s Iris™ was debuted at HIMSS 23 and is an AI-driven
omnichannel virtual assistant, designed to elevate the patient
experience. Iris empowers patients to self-serve key tasks such as
scheduling appointments, refilling prescriptions, and accessing
vital information, including insurance coverage details, seamlessly
across SMART SMS, voice, or web interfaces.
For more information about these offerings, please
visit TeleVox at booth 5167 at HIMSS 24 or visit
www.televox.com.
About TeleVoxTeleVox is a leading
provider of omnichannel digital patient relationship management
technology. Our solutions are used by more than 7,000 healthcare
organizations—from hospitals and health systems to community health
centers—to engage, educate, and empower patients throughout their
care journey. Our patient relationship management platform
integrates with the electronic health record (EHR) to support
automated, personalized, two-way interactions with patients. And
our pharmaceutical team partners with life science companies to
develop strategic disease state awareness, education, and
vaccination reminders by reaching more patients through customized
communication. All of these exchanges are possible via text,
virtual assistant, interactive voice response (IVR), email, and
postcards. For 30 years, TeleVox has helped preserve care
continuity, reduce the operational burden on staff, and drive
revenue while making the healthcare communication process easier
for everyone. TeleVox is part of West Technology Group, LLC
controlled by affiliates of certain funds managed by Apollo Global
Management, Inc. (NYSE: APO).
Learn more at www.televox.com.
ContactDonald ThompsonHead of
MarketingDonald.thompson@televox.com (315) 720-3304
Apollo Global Management (NYSE:APO)
Historical Stock Chart
From Mar 2024 to Apr 2024
Apollo Global Management (NYSE:APO)
Historical Stock Chart
From Apr 2023 to Apr 2024