T-Mobile and Partners Complete First-Ever Wireless Call with Rich Call Data
July 16 2021 - 9:01AM
Business Wire
A key milestone towards protecting consumers
from scammers and unwanted robocalls, T-Mobile, First Orion, and
partners complete their first standards-based wireless call to
combine authenticated Caller ID and Rich Call Data
Spoofers beware. T-Mobile (NASDAQ: TMUS) today announced a key
milestone in protecting consumers from scammers and making Caller
ID even more trusted. Along with a premier group of technology
companies, messaging industry stakeholders and voice service
providers including First Orion, CTIA, Everbridge, iconectiv,
NetNumber, Numeracle, and Twilio, the Un-carrier completed what is
believed to be the first ever wireless call to combine
authenticated Caller ID and Rich Call Data (RCD), powered by the
STIR/SHAKEN framework and protocols. With this important step
forward for the industry, the job of scammers and spammers will
soon be even harder.
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“The ability to deliver RCD to mobile devices is a key tool in
the battle against scammers as it increases consumer trust in
knowing who is calling them and why,” said Abdul Saad, CTO of
T-Mobile. “This proof-of-concept shows that by working together as
an industry we can make sure that legal, critical, and wanted calls
are delivered with a high level of consumer confidence.”
Recent reports indicate U.S. consumers are on pace to receive
more than 52 billion robocalls this year. With all those unwanted
and unknown callers, it’s no surprise that 80% of Americans say
they don’t generally answer their cellphone when an unknown number
calls. But that also means that important phone calls, like from
the bank, the kid’s school or the pharmacy – that could show up as
unknown numbers – also get missed. RCD for mobile calls is an
important step towards solving this issue.
With RCD, you will get a consumer-friendly, recognizable display
on the Caller ID - in most cases a brand’s logo – that indicate the
call is from a trusted source. You know if it’s your bank, your
pharmacy, or your doctor’s office calling and can decide when to
pick up. When widely used, RCD will empower consumers with more
call information, so they can make the right choices in the moment,
stay safe from spam and scammers, and still get important
calls.
“This marks an important milestone in protecting wireless
consumers and enhancing confidence in voice calls,” said Tom
Sawanobori, CTO of CTIA. “We congratulate T-Mobile on the
successful proof-of-concept, which relies on the industry-backed
centralized registry, Registered Caller™. By working together to
enhance caller identification, the wireless ecosystem can ensure
consumers get the communications they want, while stopping bad
actors.”
Unlike traditional Caller ID that is pulled from third-party
databases by the receiving end of the call, RCD is delivered
straight from the organization that is calling. And because RCD is
part of the STIR/SHAKEN framework, the information cannot be
displayed unless it gets authenticated properly by the network.
This give organizations greater control over how their branding and
call intent is received by those they are calling, and it means
that recipients know exactly who is calling and even why they are
calling, with a high degree of trust.
“Imagine a future where all phone calls will be delivered with
RCD providing complete transparency and protection in every call
for every consumer, enhancing the way businesses connect with their
customers,” said Jeff Stalnaker, President and Founder of First
Orion. “Working with T-Mobile and other industry leaders to deliver
this first-ever mobile call with RCD and authenticated Caller ID is
an important step in making Enhanced Caller Identity a
reality.”
T-Mobile is in a unique position to deliver RCD. Today, 100% of
calls originating from the T-Mobile network are STIR/SHAKEN
authenticated and T-Mobile has completed 100% of its industry-wide
STIR/SHAKEN deployment. T-Mobile was the first to work with all
major network providers. T-Mobile is verifying 257 million calls
every day to help keep customers across the industry safe from
spoofing.
The history-making call was completed on T-Mobile’s voice
network using First Orion technology, interfacing with Everbridge,
NetNumber, Numeracle, and Twilio.
Follow T-Mobile’s Official Twitter Newsroom @TMobileNews to stay
up to date with the latest company news.
About T-Mobile
T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged
Un-carrier, delivering an advanced 4G LTE and transformative
nationwide 5G network that will offer reliable connectivity for
all. T-Mobile’s customers benefit from its unmatched combination of
value and quality, unwavering obsession with offering them the best
possible service experience and undisputable drive for disruption
that creates competition and innovation in wireless and beyond.
Based in Bellevue, Wash., T-Mobile provides services through its
subsidiaries and operates its flagship brands, T-Mobile, Metro by
T-Mobile and Sprint. For more information please visit:
https://www.t-mobile.com.
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