Hotel Management Company Keeps Guests Connected with Support from Comcast Business
March 16 2021 - 10:00AM
Business Wire
Island Hospitality streamlines operations,
saves on costs and achieves higher uptime for guests after
consolidating Wi-Fi vendors
Deep Blue Communications, a Comcast
Business company, today announced a partnership with Island
Hospitality Management to provide a reliable managed Wi-Fi solution
for 10,623 rooms in 16 hotels across 21 states and the District of
Columbia, helping the hotel management company to reduce
operational complexities, lower costs, and keep guests better
connected.
Since its founding in 1986, Island Hospitality Management — an
independent, third-party hotel management company headquartered in
West Palm Beach, Florida — has aimed to accommodate ever-changing
guest needs. For the last decade-plus, this has meant easy access
to fast and reliable Wi-Fi from anywhere in a hotel.
The company manages 144 hotels across all major brands, so Wi-Fi
vendors must be certified according to each individual hotel
brand’s standards. After Island Hospitality’s list of approved
Wi-Fi providers has grown to eight separate organizations, it
needed a consolidated solution to reduce the complexities
associated with multiple vendors. Deep Blue Communications — a
Comcast Business company that combines the power and reliability of
Comcast Business’ advanced technology with award-winning managed
Wi-Fi solutions — was one of the few vendors in the industry
certified with multiple hotel brands, including Marriott, Hilton,
Hyatt and Wyndham.
Consolidating vendors and using Deep Blue Communications as one
of its preferred Wi-Fi solution vendors has saved Island
Hospitality Management on its monthly maintenance and monitoring
costs and allows it to provide guests with reliable uptime, giving
them the high-speed Wi-Fi access they need to stay connected.
“Island Hospitality’s goal is to achieve superior results for
its owners through our unique approach to hospitality management,
and that includes providing guests with a seamless way to stay in
touch with work and family via reliable in-hotel Wi-Fi,” said Marc
Winer, VP of Hotel Technology. “By partnering with Deep Blue
Communications and Comcast Business, we gained access to not only a
reliable Wi-Fi solution, but also their vast knowledge of the
hospitality industry and its standards.”
“As the hospitality industry is faced with heightened guest
expectations and a challenging economic climate, hotels must rely
on technology to deliver great customer experiences and gain a
competitive advantage through improved operations,” said Brian
Epstein, CEO, Deep Blue Communications, a Comcast Business company.
“With our support, Island Hospitality Management has freed up its
management team to focus on the higher goals of guest service and
customer satisfaction while being confident that guests have access
to reliable Wi-Fi throughout their hotel.”
About Comcast Business Comcast Business offers Ethernet,
Internet, Wi-Fi, Voice, TV and Managed Enterprise Solutions to help
organizations of all sizes transform their business. Powered by an
advanced network, and backed by 24/7 customer support, Comcast
Business is one of the largest contributors to the growth of
Comcast Cable. Comcast Business is the nation’s largest cable
provider to small and mid-size businesses and has emerged as a
force in the Enterprise market; recognized over the last two years
by leading industry associations as one of the fastest growing
providers of Ethernet services.
For more information, call 866-429-3085. Follow on Twitter
@Comcast Business and on other social media networks at
http://business.comcast.com/social.
About Island Hospitality Headquartered in West Palm
Beach, Fla., Island Hospitality Management, Inc, is an independent
third-party, management company. It operates 144 hotels under
eighteen different brands, primarily premium branded select-service
hotels, upscale, extended-stay properties, and upscale hotels, in
32 states and the District of Columbia.
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version on businesswire.com: https://www.businesswire.com/news/home/20210316005152/en/
Comcast Business Contact: Matt Helmke, Sr. Director,
Corporate Communications Comcast Business 215.286.8666
matt_helmke@comcast.com
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