CHARLESTON, S.C., May 3, 2021 /PRNewswire/ --
Blackbaud (NASDAQ: BLKB), the world's leading cloud
software company powering social good, is pleased to announce
that Chris Singh has been appointed
senior vice president of Customer Success. In this role, Singh will
oversee global customer success functions including management and
support, services, operations and technology.
"We're thrilled to welcome Chris to Blackbaud to lead Customer
Success," said Kevin Gregoire,
president, U.S. markets. "He's a proven business leader with over
17 years of experience leading customer-delight-focused teams. His
strong track record and passion for social good will be an asset in
helping our customers achieve their business outcomes to help good
take over."
Singh most recently served as senior vice president of Customer
Engagement and Experience at SAP. During his tenure, he created the
SAP brand of SAP Preferred Success, a best-in-class Customer
Success Management program that helped thousands of customers in 53
countries meet their business and strategic goals in the cloud. In
this role, Singh and his team contributed heavily toward the cloud
subscription business.
Singh has deep expertise in enterprise customer success,
business transformation and cloud commercial business models,
SaaS—public and private clouds, experience management and
sustainable business practices. He has demonstrated success in
achieving significant gains in customer satisfaction, references,
renewals and incremental cloud subscription revenues. Singh has
held key leadership roles in product and software development,
innovation, engineering and customer success.
"I'm thrilled to be joining a company that has made social good
its business and is dedicated to driving impact for social good
organizations," said Singh. "I'm excited to work with the team to
build upon the great work that has already been done and to create
brilliant, world-class customer experiences that help our customers
reach their goals and achieve their missions."
Singh serves on several boards as an advisor. He is a social
media influencer and thought leader on customer success, innovation
and value-based technology trends. He has been a keynote speaker at
various global events such as The Customer Conference, TSIA,
SAPPHIRE NOW and the ASUG Annual Conference. Singh is deeply
passionate about people and making communities stronger, and he
supports many social good causes.
About Blackbaud
Blackbaud (NASDAQ: BLKB) is the
world's leading cloud software company powering social good.
Serving the entire social good community—nonprofits, higher
education institutions, K–12 schools, healthcare organizations,
faith communities, arts and cultural organizations, foundations,
companies and individual change agents—Blackbaud connects and
empowers organizations to increase their impact through cloud
software, services, expertise and data intelligence. The Blackbaud
portfolio is tailored to the unique needs of vertical markets, with
solutions for fundraising and CRM, marketing, advocacy,
peer-to-peer fundraising, corporate social responsibility, school
management, ticketing, grantmaking, financial management, payment
processing and analytics. Serving the industry for more than three
decades, Blackbaud is headquartered in Charleston, South Carolina, and has operations
in the United States, Australia, Canada, Costa
Rica and the United
Kingdom. For more information, visit
www.blackbaud.com or follow us on Twitter,
LinkedIn, Instagram and Facebook.
Media Inquiries
media@blackbaud.com
Forward-looking Statements
Except for historical
information, all of the statements, expectations, and assumptions
contained in this news release are forward-looking statements that
involve a number of risks and uncertainties, including statements
regarding expected benefits of products and product features.
Although Blackbaud attempts to be accurate in making these
forward-looking statements, it is possible that future
circumstances might differ from the assumptions on which such
statements are based. In addition, other important factors that
could cause results to differ materially include the following:
general economic risks; uncertainty regarding increased business
and renewals from existing customers; continued success in sales
growth; management of integration of acquired companies and other
risks associated with acquisitions; risks associated with
successful implementation of multiple integrated software products;
the ability to attract and retain key personnel; risks associated
with management of growth; lengthy sales and implementation cycles,
particularly in larger organization; technological changes that
make our products and services less competitive; and the other risk
factors set forth from time to time in the SEC filings for
Blackbaud, copies of which are available free of charge at the
SEC's website at www.sec.gov or upon request from Blackbaud's
investor relations department. All Blackbaud product names
appearing herein are trademarks or registered trademarks of
Blackbaud, Inc.
View original content to download
multimedia:http://www.prnewswire.com/news-releases/blackbaud-appoints-chris-singh-senior-vice-president-of-customer-success-301282289.html
SOURCE Blackbaud, Inc.