Caesars Entertainment UK Selects Agilysys IG OnDemand For Contactless Food & Beverage Ordering & Payment Self-Service
September 29 2020 - 9:17AM
Business Wire
Customer Expands Partnership With Agilysys To
Meet Guest Demands For A Touch-free User Experience
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of
next-generation hospitality software solutions and services, today
announced that Caesars Entertainment - UK has expanded its existing
relationship with Agilysys with the addition of its innovative new
contactless food and beverage ordering solution, IG OnDemand,
across its properties.
A longtime user of Agilysys’ award-winning InfoGenesis POS,
Caesars looked to Agilysys again to solve their touchless guest
food & beverage ordering challenges while encouraging social
distancing. IG OnDemand is helping Caesars to provide contactless
self-service at 7 of their UK based casinos for their main bars and
gaming floors, while providing an exceptional guest experience.
With IG OnDemand, Caesars can:
- Allow guests to view and order from a variety of food &
beverage locations.
- Enable guest spending at any time, on any mobile device.
- Increase revenue opportunities through the added convenience as
guests order directly from their personal devices.
- Deploy real-time menu updates with flexible configuration.
- Adapt more easily to social-distancing demands while
maintaining excellent guest service.
“When we looked for a way to extend our existing InfoGenesis POS
with contactless guest self-service, Agilysys IG OnDemand was
ready,” said Caesars-UK Food and Beverage Director, Rob Wear. “IG
OnDemand is helping us enhance our service while encouraging social
distancing to help keep guests and staff safe as well as optimising
operations and increasing F&B revenue.”
Having been a market leader for over 40, years Caesars
Entertainment is one of the most established and innovative names
in the casino industry worldwide. At Caesars Entertainment - UK,
they offer the best of gaming and entertainment, with a diverse
portfolio of gaming, entertainment, restaurants and bars at 7
locations throughout the UK.
“We are excited about our expanding relationship with Caesars
Entertainment - UK,” said James Slatter, Managing Director, EMEA at
Agilysys. “I know IG OnDemand will enhance the food & beverage
contactless self-service guest experience across their properties.
We are proud to be a partner of Caesars Entertainment, and we look
forward to helping facilitate a more efficient and seamless guest
experience with our rapid product innovation and world class
customer service.”
IG OnDemand - a contactless self-service F&B ordering
solution that offers an intuitive guest-facing order and pay
experience. IG OnDemand allows guests to place and pay for orders
using their own device - phone, tablet, laptop - making the
ordering process easier and freeing up staff to spend more time
with guests. The result is dramatically increased revenue
opportunities and more chances to enhance guest service.
About Agilysys
Agilysys has been a leader in hospitality software for more than
40 years, delivering innovative guest-centric technology solutions
for gaming, hotels, resorts and cruise, corporate foodservice
management, restaurants, universities, healthcare, and sports and
entertainment. Agilysys offers the most comprehensive software
solutions in the industry, including point-of-sale (POS), property
management (PMS), inventory and procurement, payments, and related
applications, to manage the entire guest journey. Agilysys is known
for its leadership in hospitality, its broad product offerings and
its customer-centric service. Some of the largest hospitality
companies around the world use Agilysys solutions to help improve
guest loyalty, drive revenue growth and increase operational
efficiencies. Agilysys operates across the Americas, Europe, the
Middle East, Africa, Asia-Pacific, and India with headquarters
located in Alpharetta, GA.
For more information, visit www.agilysys.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20200929005728/en/
Media: Robert Shecterle, Agilysys,
Inc., 770-810-6046, robert.shecterle@agilysys.com Investors: Jessica Hennessy, Agilysys, Inc.,
770-810-6116, Jessica.hennessy@agilysys.com
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