SINGAPORE, Dec. 31, 2020 /PRNewswire/ -- Frost &
Sullivan Best Practices Awards honor organizations that have
accomplished innovative or disruptive breakthroughs and continually
demonstrated excellence.
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Mr. Shivaji Das, Partner and
Asia-Pacific Managing Director at Frost & Sullivan, noted that
the award recipients have consistently demonstrated outstanding
achievement and superior performance in areas such as leadership,
technological innovation, customer service, and strategic product
development amidst the changing business landscape.
Frost & Sullivan follows its proprietary, measurement-based
methodology combined with extensive research, in-depth interviews,
analysis, and benchmarking to shortlist deserving companies in each
category. With real-time performance indicators such as market
share, revenue growth, customer acquisitions, product/service
value, and technology innovation forming the backbone of the
selection process, the winners represent the best of the best in
the Asia-Pacific region.
Seven awards were presented and these were segmented into
regional and national categories. Frost & Sullivan
congratulates all recipients of the Asia-Pacific Best Practices
Awards.
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Award Titles and
Categories
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Recipients
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Global and
Regional titles
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2020 Global Secure
SD-Wan Vendor of the Year
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Fortinet
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2020 Asia-Pacific
Privileged Access Management Vendor of the Year
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CyberArk
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2020 Asia-Pacific
Customer Contact Optimization Solutions Vendor of the
Year
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Verint
Systems
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2020 Asia-Pacific
Cloud Video Collaboration Provider of the Year
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Zoom Video
Communications, Inc.
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2021 Asia-Pacific
Customer Service Software Customer Value Leadership
Award
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Zendesk
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Country
Titles
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2020 Australia Email
Security Vendor of the Year
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Proofpoint
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2021 Japan Contact
Center Customer Value Leadership Award
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Rakuten
Communications
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About Frost & Sullivan
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addresses the global challenges and related growth opportunities
that will make or break today's market participants. For more than
50 years, we have been developing growth strategies for the global
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Media Contact:
Kala Mani. S.
Associate Director, Best Practices – Asia-Pacific
Email: kala.manis@frost.com