ROSTOCK, Germany, May 27,
2020 /PRNewswire/ -- AIDA Cruises appreciates the
current international efforts to normalize tourism and naturally
work intensively on detailed plans regarding the speedy restart of
AIDA cruises. In doing so, AIDA considers the imminent re-openings
of the European tourist traffic. The protection of guests and
crewmembers' health are thereby AIDA's top priority at any time.
For this purpose, AIDA is in close coordination with the different
national and international authorities and health
organizations.
In many of AIDA's frequently visited destinations, however,
regulations for international tourism are still being adjusted and
the specific conditions for a restart have not been fully clarified
yet. In order to give guests the necessary planning security for
their vacation, AIDA unfortunately has to extend the temporary
break of the AIDA travel season until the end of July 2020.
All cruises up to and including July 31,
2020, cannot take place as planned. All guests having booked
a cruise with AIDA during this period will be informed. Bookings
will be processed chronologically according to departure date.
AIDA very much wants guests to enjoy their long-awaited AIDA
holidays at a later date. To this end, AIDA will reimburse all
guests whose cruises have been cancelled for the payments
previously made to AIDA in the form of a travel credit. AIDA thanks
all guests for their confidence by offering them a bonus of 10% on
top of the payment already made. The credit can be used for
bookings until December 31, 2021, for
the complete range of AIDA trips on offer. The AIDA travel credit
is also redeemable for MyAIDA services such as excursions, culinary
offers and wellness treatments or on-board credit.
AIDA will reimburse guests who do not wish to use their travel
credit including the 10% bonus upon request in the amount of the
payment already made.
In order to support travel agencies in these challenging times,
AIDA will pay out a liquidity advance. This is 10% of the credit
value and will be transferred to the sales partner as soon as AIDA
has issued the travel credit for the joint customer.
Guests can find detailed information on the travel credit on
www.aida.de and sales partners on the AIDA Expinet website.
All press inquiries are to be forwarded immediately to the
Communication Team.
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SOURCE Carnival Corporation & plc