Verizon remains unmatched in Network Quality according to J.D. Power
January 20 2022 - 8:01AM
Customers know quality, which is why for the 28th time in a row,
Verizon is the most awarded brand in Network Quality by J.D. Power.
Verizon continues to be #1 for network quality, winning over 175
J.D. Power Awards for Network Quality over the last 18 years – more
than any other carrier.
In the J.D. Power 2022 U.S. Wireless Network Quality Study -
Volume 1, Verizon received J.D. Power awards in all six regions:
Mid-Atlantic, North Central, Northeast, Southeast, Southwest and
West*. Verizon achieved the best score across all study factors,
with the fewest call, messaging and data problems across the
nation.
“The J.D Power awards are recognized as the voice of the
consumer and Verizon’s history of success is a testament to our
commitment in delivering the best network experience for our
customers,” said Kyle Malady, Chief Technology Officer, at Verizon.
“That commitment continues as we bring our 5G Ultra Wideband to
more than 100 million Americans this month.”
The J.D. Power findings include responses from more than 28,000
wireless customers who participated in a national survey conducted
between July and December 2021. J.D. Power recognizes the
highest-ranking companies from results based on customer experience
from the companies evaluated.
- Verizon Wireless received the lowest rate of reported problems
in the J.D. Power 2022 U.S. Wireless Network Quality Study Volume 1
(tied in the Southwest) of customers’ perceptions of network
performance with wireless carries. Visit jdpower.com/awards.
Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed on
June 30, 2000 and is one of the world’s leading providers of
technology and communications services. Headquartered in New York
City and with a presence around the world, Verizon generated
revenues of $128.3 billion in 2020. The company offers data, video
and voice services and solutions on its award-winning networks and
platforms, delivering on customers’ demand for mobility, reliable
network connectivity, security and control.
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