WALLDORF, Germany, Sept. 24, 2020 /PRNewswire/ -- SAP SE (NYSE:
SAP) today announced that in the midst of the COVID-19 pandemic,
Terumo Americas Holding (TAH), a subsidiary of Japan-based medical device manufacturer Terumo
Corp., successfully implemented SAP S/4HANA® and several other
solutions across multiple sites. The company embarked on this
project as part of a digital transformation journey, uniting
operations, systems and people to help achieve its mission of
contributing to society through healthcare.
"SAP S/4HANA is the foundation of our company's digital
transformation and part of our overall strategy and commitment to
better serve our customers across the globe," said Hiroshi Nagumo, president and CEO of TAH.
"Integrating vital business processes on one common platform means
greater efficiencies, allowing us to continue bringing physicians
and their patients the highest quality products and services as we
grow."
Digital Transformation Powers Business Growth
To
directly support the company's future growth, TAH implemented SAP®
offerings including SAP S/4HANA, the SAP Master Data Governance
application, SAP Ariba® solutions, the SAP Integrated Business
Planning for Supply Chain solution, the SAP Extended Warehouse
Management application, SAP SuccessFactors® solutions and SAP
Concur® solutions running on SAP HANA® Enterprise Cloud. This U.S.
implementation of SAP software is part of Terumo's global IT
initiative, successfully launched in Japan in 2018.
"With the implementation of SAP S/4HANA, we're providing the
best practices that our different business units require with the
right balance of standardization and configurability — and the
results have been immediate," said Kalyan Balsubramanian, vice
president and chief information officer, TAH. "For example, by
sharing updated demand information from customers in America,
Europe and Canada with our manufacturing facilities in
the United States and Japan, we can now better manage our data
across our supply chain."
Project Goals Achieved: On Time, Under Budget, In
Compliance
Despite going live at the height of the COVID-19
pandemic, TAH met the challenges with a combination of remote and
socially distanced in-person activities, including the training of
over 1,500 employees. Additionally, as a life sciences company,
TAH's implementation was required to meet the industry's stringent
regulatory compliance mandates.
"The strategic planning for this transformation was well
underway prior to the global pandemic, but we persevered — with the
help and commitment of our employees — to support future growth,"
said Sung Yang, vice president, SAP
Program Executive at TAH. "We met our ambitious goals and are now
live with a fully validated implementation. Our processes, software
and data are compliant with government regulations and
controls."
TAH's experience reflected the tremendous advantage of becoming
an SAP-enabled intelligent enterprise, said Greg Petraetis, SAP general manager and senior
vice president for the SAP Midmarket and Ecosystem in North America.
"Companies in every industry need to stay ahead of fast-changing
markets and customer demands," he said. "Being able to integrate
actionable data across all of business processes — from
manufacturing, supply chain and inventory through procurement,
finance, human resources and more — is how modern business
ultimately delivers the right products at the right time to the
right customers for competitive advantage."
Automation Speeds Up Orders with End-to-End
Visibility
TAH is now set up for a more efficient, scalable
order-to-delivery process. The company's healthcare customers have
improved visibility into their orders, from initial acknowledgement
through tracking notifications and delivery. Using SAP S/4HANA, TAH
can virtually manage its in-hospital product inventories more
effectively, ensuring customers receive devices when needed.
Transformational Partnership for Strong Future
Now
that SAP solutions touch every part of operations across TAH, the
company is looking to the next phase of transformation, eventually
expanding to supporting business operations worldwide.
"SAP is a great partner for our digital journey, effectively
collaborating with our teams and other important partners to bring
our business into a single source of truth," said Rick Larrieu, vice president of Global IT
Applications and Infrastructure at TAH. "With these investments, we
can better serve our customers and their patients, while increasing
our operational efficiency."
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