RingCentral Drives Rapid Video Meetings Innovation; Adds 70+ New Features to RingCentral Video for Secure & Reliable Bus. Com...
October 28 2020 - 8:00AM
Business Wire
RingCentral, Inc. (NYSE: RNG), a leading provider of global
enterprise cloud communications, collaboration, and contact center
solutions, has released more than 70 new features to RingCentral
Video™ since it launched in April 2020. The rapid innovation makes
business video meetings fast, smart, open, and secure while
delivering a great user experience within a browser with no
downloads or in the app.
RingCentral Video innovations are focused in two important
areas:
- Enhanced security combined with ease of user experience
for meeting hosts and attendees
- Seamless experience where users can use any device and
communicate in any mode using RingCentral Office®, the company’s
unified platform that combines team messaging, video meetings, and
cloud phone system capabilities.
“When we pivoted to a fully remote environment at the onset of
the pandemic, we faced zero interruptions to employee productivity,
all due to the stability and reliability of RingCentral Video,”
said Neil Lertnamvongwan, Information Technology Director at
Pinnacle Renewable Energy (TSX: PL), one of the world’s largest
leading manufacturers and distributors of industrial wood pellets.
“The ability to have a meetings solution that works on any device
and enables us to easily switch modes has resulted in us working
more efficiently than ever before. RingCentral Video has been a
lifesaver for our entire employee base.”
The key innovations for RingCentral Video include:
- Security Enhancements: RingCentral has added several
security enhancements such as admin, host, and moderator
controls, password protection, and several others that enable
users to securely join and share content during a meeting and
prevent bad actors. With these added security enhancements such as
host control for screen share, which gives hosts the ability
to control who can share their screen and host control for chat
and video, which enables hosts to control who can chat within a
meeting and who is visible on camera, users can expect tighter and
more secure meetings and lower the risk of unwarranted
activities.
- Waiting Rooms: To prevent malicious actors and keep
video meetings secure, RingCentral has released Waiting Rooms for
RingCentral Video. Waiting Rooms gives hosts full control over
their video meetings, enabling them to manage who can enter the
meeting and when.
- Flexible video layouts: Film Strip | Active Speaker:
Meeting participants can switch their view of the video gallery to
one of two new layouts: Film Strip and Active Speaker. This
provides an improved user experience so if users choose, they can
focus on who is speaking or presenting without distraction from
other users. This is especially relevant for educators who want
participants to focus on who is speaking or presenting, while also
being aware of the other meeting participants.
- View all video participants (one page at a time)
Pagination: Participants in large meetings can now page through
the videos from all participants. This enables participants to
capture the reactions of all participants as needed and see who’s
in the meeting, if needed.
- Network Quality indicator: Gives admins and users a
window into the quality of internet connectivity, which enables
users who have a bad connection to look for alternate networks to
improve their meeting experience.
“RingCentral is innovating at a breakneck pace to meet customer
demands and offer a meetings solution that is perfect for today’s
business communication needs,” said CEO of Aragon Research, Jim
Lundy. “The wide variety of features and innovations that
RingCentral has added to RingCentral Video make the product a
reliable and secure option for meetings experiences.”
Some of the new features and innovations in the RingCentral
Office unified app experience include:
- Switching in-progress meetings between devices: Enables
users to seamlessly switch an in-progress meeting between their
desktop and mobile devices or vice-versa without losing continuity.
Especially critical in today’s macro environment, this feature is
useful in situations when users join a meeting on their desktop app
and need to transition it to their phones so they can continue
their video meeting while moving around.
- Dark Mode: Dark mode revamps the entire color palette
(background, accents, icons, and fonts) for a completely darker
look. Dark mode consumes less battery on a mobile device. With the
new display technology used in most iPhones and Androids, apps with
dark color palettes can save as much as 90% more battery than apps
with a light palette. In addition, dark mode enables users to focus
on the information that matters the most: the content that’s
immediately in front of them.
- Team Connect: Enables users to automatically create a
group with all video meeting participants with the integrated team
messaging capability of the unified app. This enables participants
to continue collaborating on ideas with messages, documents, and
easily scheduling follow up video meetings, even after the meeting
is long over.
- Escalate Call to Video: While on a phone call, users can
transition their phone calls to a video meeting and continue their
meeting without interruption. This enables users to share their
screen with ease, improving collaboration and communication.
Integration between all communication modes - team messaging, video
meetings, and cloud phone system - within the unified app is
critical so users can maintain context to remain efficient.
“The work from home environment continues to evolve at a rapid
pace and organizations need a solution that keeps pace with the
rapidly changing expectations and demands of their customers,” said
Will Moxley, chief product officer at RingCentral. “We’ve been
rapidly innovating RingCentral Video since its launch and our goal
is to provide organizations with a reliable, secure, and stable
business communications solution. These features are available
today, making your video meetings go from good to great.”
For more details on the feature innovations and updates for
RingCentral Video, please click here. For updates on RingCentral
Office, please click here.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud
Message Video Phone (MVP)™, customer engagement, and contact center
solutions for businesses worldwide. More flexible and
cost-effective than legacy on-premise PBX and video conferencing
systems that it replaces, RingCentral empowers modern mobile and
distributed workforces to communicate, collaborate, and connect via
any mode, any device, and any location. RingCentral’s open platform
integrates with leading third-party business applications and
enables customers to easily customize business workflows.
RingCentral is headquartered in Belmont, California, and has
offices around the world.
© 2020 RingCentral, Inc. All rights reserved. RingCentral,
RingCentral Video, RingCentral Office, Message Video Phone and the
RingCentral logo are all trademarks of RingCentral, Inc.
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version on businesswire.com: https://www.businesswire.com/news/home/20201028005225/en/
Jyotsna Grover 650-513-8712 jyotsna.grover@ringcentral.com
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