HOUSTON, Sept. 1, 2017 /PRNewswire/ -- Prosperity
Bancshares, Inc.® (NYSE: PB), the parent company of
Prosperity Bank® (collectively, "Prosperity"), today
announced its recovery and relief efforts related to Hurricane
Harvey.
Being here on the ground in Texas, it is heartbreaking to see the
devastation and destruction in and around the communities that we
serve in the South Texas and
Houston areas. It is even
worse to see the physical and emotional toll that Hurricane Harvey
has taken on residents of these communities – many of whom are our
customers and associates.
Since the storm first hit Rockport last Saturday, Prosperity Bank has
been working hard on ways that we can help our customers, our
associates and our communities recover from this devastation.
In addition to the safety of our associates, our first and foremost
concern was the opening of our banking centers to serve our
customers. Prosperity Bank operates 94 banking centers in the
Houston and South Texas areas, which include Beaumont, Corpus
Christi and Victoria. Of these, approximately 34 were
open on Monday, 47 were open on Tuesday and 62 were open on
Wednesday. As of Friday, because of the dedication of our
retail staff, 86 out of 94 banking centers were open to serve and
help customers.
Our operations staff were equally as impressive, with many of
our wire transfer, ACH and bookkeeping associates living in hotels
all weekend and this week in order to be close to the office to
provide those services beginning last Monday.
Further, our technology environment was fully operational and
supported throughout the storm through the use of our production
data center and the availability of our IT associates
remotely. We also had continued telephone access for
customers through the use of our call centers located in
Lubbock and Oklahoma City.
In addition to the rapid opening of our banking centers, we are
also doing the following to help our associates and customers in
the federally declared disaster areas:
- Waiving or refunding foreign ATM transaction fees through
September 8;
- Waiving overdraft fees related to the storm event;
- Providing extensions on loan payments;
- Waiving late payment fees and suspending adverse credit
reporting on amortizing loans through September;
- Waiving late payment fees and suspending adverse credit
reporting on consumer mortgage and home equity loans for 90
days;
- Providing one-page unsecured loans payable in 12 months;
- Maintaining cash in our banking centers and ATMs; and
- Establishing a relief fund for our associates that were
affected, in which every dollar contributed will be matched by the
Bank.
We look forward to continuing to provide outstanding customer
service during these trying times. Prosperity is fully
committed to the recovery and rebuilding process in these affected
areas. As in the past, Texas
has shown a great strength and resilience in the face of natural
disasters and we are confident that we will all come together to do
so again.
Prosperity Bancshares, Inc.®
As of June 30, 2017, Prosperity
Bancshares, Inc.® is a $22.297
billion Houston, Texas
based regional financial holding company, formed in 1983.
Operating under a community banking philosophy and seeking to
develop broad customer relationships based on service and
convenience, Prosperity offers a variety of traditional loan and
deposit products to its customers, which consist primarily of small
and medium sized businesses and consumers. In addition to
established banking products, Prosperity offers a complete line of
services including: Internet Banking services at
www.prosperitybankusa.com, Retail Brokerage Services, Credit Cards,
MasterMoney Debit Cards, 24-hour voice response banking, Trust and
Wealth Management, Mortgage Services, Cash Management, and Mobile
Banking.
Prosperity currently operates 243 full-service banking
locations: 65 in the Houston area,
including The Woodlands; 29 in the
South Texas area, including
Corpus Christi and Victoria; 34 in the Dallas/Fort Worth area; 22 in the East Texas area; 29 in the Central Texas area, including Austin and San
Antonio; 34 in the West
Texas area, including Lubbock, Midland-Odessa and Abilene; 16 in the Bryan/College Station area; 6 in the
Central Oklahoma area; and 8 in
the Tulsa, Oklahoma area.
View original content with
multimedia:http://www.prnewswire.com/news-releases/prosperity-bancshares-inc-hurricane-harvey-relief-efforts-300513238.html
SOURCE Prosperity Bancshares, Inc.