ARMONK, N.Y., March
29, 2017 /PRNewswire/ -- Cognitive technology has far
reaching implications in Human Resources – from hiring through
onboarding to HR operations, employee engagement and performance.
According to an IBM (NYSE: IBM) report, HR executives are already
recognizing the impact of cognitive and there are several key areas
where cognitive capabilities can be leveraged in the new HR
era.
Recently, IBM Institute for Business Value (IBV) and Smarter
Workforce Institute (SWI) released a report into Cognitive HR,
"Extending expertise: How cognitive computing is transforming HR
and the employee experience." The report highlights how
cognitive technologies are likely to impact HR functions. This
impact is already being recognized, as more than 65 percent of CEOs
surveyed believe that cognitive will drive significant value in HR,
while more than 50 percent of HR executives believe that cognitive
computing will affect key roles in organizations.1
"We're seeing cognitive emerge to improve decision making and
expand the HR function and complement existing processes," said
Susan Steele, Executive Partner,
Global Talent and Engagement, IBM Global Business Services.
"Cognitive technology is being rapidly developed, deployed and
replicated in the HR environment across industries to assist in
transforming and enhancing the end-to-end employee
experience."
The IBV-SWI report found that within the HR field, there are
three areas poised to take full advantage of cognitive computing's
unique capabilities, including talent acquisition and onboarding,
talent development and HR operations. Additionally, employees are
ready to embrace cognitive in many daily activities, but there are
key areas where cognitive solutions will have the most impact.
These areas include:
- Information-rich and highly complex decisions, requiring a wide
variety of inputs from different data sources
- Frequent and varied interactions by users, where large volumes
of requests must be interpreted and addressed
- High volumes of unstructured data are involved - such as
free-form text, images and auditory cues
- Customized and personalized output to address the individual
needs of a global and diverse workforce
"Cognitive solutions not only offer huge benefits for HR, they
also improve the employee's experience," said Bob Schultz, General Manager, IBM Talent
Management Solutions. "Imagine candidates having career paths
recommended –paths aligned to their goals and skills at the touch
of a button. Cognitive Talent Management solutions save valuable
time and improve the employee experience so that everyone can focus
on what really matters."
The IBM IBV SWI "Extending expertise: How cognitive computing is
transforming HR and the employee experience" study is available for
download at:
https://www-935.ibm.com/services/us/gbs/thoughtleadership/cognitivehrstudy/
For more information about IBM Watson Talent, IBM's cognitive HR
offerings, please visit https://www.ibm.com/watson/talent/
1 IBM (2016) Extending expertise: How cognitive
computing is transforming HR and the employee experience. Retrieved
at:
https://www-935.ibm.com/services/us/gbs/thoughtleadership/cognitivehrstudy/
Media Contact:
Sarah
Storelli
IBM Media Relations
(559) 970-3194
sstorel@us.ibm.com
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visit:http://www.prnewswire.com/news-releases/ibm-study-cognitive-technology-to-impact-key-human-resource-functions-300431531.html
SOURCE IBM