Unique tool that eliminates human bias from automation
implementation to be unveiled at OPEX Week: Business Transformation
World Summit
ORLANDO, Jan. 22, 2019 /CNW/ - EdgeVerve Systems, a
subsidiary of Infosys (NYSE: INFY), today announced the launch
of AssistEdge Discover, a unique tool aimed at increasing the
success rate of automation implementations at the enterprise level
through process discovery. AssistEdge Discover automates processes
sans human bias that often times lead to automation implementation
failure.
(Logo: https://mma.prnewswire.com/media/633365/Infosys_Logo.jpg
)
Forrester reports that robotic process automation (RPA) will
grow to a $2.9 billion market in
2021, bringing it to the forefront of enterprise digital
transformation. However, over half of enterprise automation
implementations still fail when business processes are not properly
understood and manual knowledge is relied upon for process
execution. At an enterprise level, this becomes increasingly
challenging as the amount of data and number of steps in each
process increase. By eliminating human bias and reducing manual
process discovery, AssistEdge Discover can help an enterprise
realize the full value of automation and enable collaboration,
effective change management and continuous process improvement.
AssistEdge Discover leverages user key strokes and sophisticated
neural network algorithms to create an effective automation
blueprint. It provides a clear recommendation based on the
understanding of how business processes are executed through four
pillars:
- Automatic Data Capture: Input such as mouse and key
strokes from identified users can be monitored and recorded without
interfering with the employee's work.
- Remote Management of Data Capture: Administrators decide
and control what data is being captured from which machines and
users, and at which frequency, to ensure that no business and user
sensitive data is captured.
- Visual Data Analysis and Mapping: Data enrichment and
analysis is carried out using advanced neural network and AI
algorithms. This creates a visual, data-rich process map which not
only shows common paths, but also different variations of the same
path.
- Recommendations: Recommendations identify the automation
opportunities and collate them into a dashboard, allowing the
enterprise to compare different processes and make an informed
decision. Automation recommendations are based on real data, thus
avoiding manual bias.
AssistEdge Discover simplifies the automation journey for
enterprises that are growing at a rapid pace and require speed,
agility and insights to drive success. The tool was uniquely built
to be platform agnostic and work alongside other RPA tools,
enabling an enterprise to better manage processes across multiple
systems seamlessly.
Craig Le Clair, Vice
President, Principal Analyst Serving Enterprise Architecture
Professionals, Forrester, said, "Automation is no longer a
back-office activity and now moving to the frontend where data
driven insights and process mapping are becoming key to maximize
automation success. RPA and AI will join forces to create digital
workers for more than 40% of enterprises. Broader process
assessment is developing quickly. There is a need to advance
analytics to attack process improvement and combine process mining
data with traditional RPA desktop analytics to create heat maps to
guide bot design and bot behavior."
Atul Soneja, Global Head, Edge
Products and Infosys Nia, EdgeVerve, said, "Today, with the
rise of digital workforce in an enterprise, success is fast
becoming outcome driven. The key to automation success is process
discovery. The empirical approach to automation through process
discovery makes the whole process transparent and amplifies the
hidden values of automation impacting ROI. This is where AssistEdge
Discover helps realize the true value of automation. It helps
enterprises prioritize key processes for automation as well as key
technologies to amplify business benefits."
To learn more about AssistEdge Discover, please join EdgeVerve
and Forrester on January 22, 2019
during the "Process Discovery - Amplifying and Accelerating the
Power of Automation" panel at OPEX Week: Business Transformation
World Summit, January 21-25, or visit
http://www.edgeverve.com/assistedge-discover.
About Infosys
Infosys is a global leader in next-generation digital services
and consulting. We enable clients in 45 countries to navigate their
digital transformation. With over three decades of experience in
managing the systems and workings of global enterprises, we
expertly steer our clients through their digital journey. We do it
by enabling the enterprise with an AI-powered core that helps
prioritize the execution of change. We also empower the business
with agile digital at scale to deliver unprecedented levels of
performance and customer delight. Our always-on learning agenda
drives their continuous improvement through building and
transferring digital skills, expertise, and ideas from our
innovation ecosystem.
Visit http://www.infosys.com to see how Infosys (NYSE: INFY) can
help your enterprise navigate your next.
About EdgeVerve Systems Ltd.
EdgeVerve Systems, a wholly owned subsidiary of Infosys,
develops innovative software products and offers them on premise or
as cloud-hosted business platforms. Our products help businesses
develop deeper connections with stakeholders, power continuous
innovation and accelerate growth in the digital world. We power our
clients' growth in rapidly evolving areas like banking, interactive
commerce, distributive trade, customer service and enterprise
buying and help them navigate their digital journey with our AI
enabled Automation and Business Solutions
At EdgeVerve, we are making constant strides towards
transforming enterprises by providing AI enabled Business
Applications, leveraging the Infosys Nia™ Platform with
capabilities across the Automation continuum. Today EdgeVerve
products are used by global corporations across financial services,
insurance, retail and CPG, life sciences, manufacturing and
telecom.
Finacle, our industry-leading digital banking solution suite is
the choice of financial institutions across 100 countries to
service more than a billion consumers and 1.3 billion accounts.
To know more, visit http://www.edgeverve.com
Safe Harbor
Certain statements mentioned in this release concerning our
future growth prospects are forward-looking statements regarding
our future business expectations intended to qualify for the 'safe
harbor' under the Private Securities Litigation Reform Act of 1995,
which involve a number of risks and uncertainties that could cause
actual results to differ materially from those in such
forward-looking statements. The risks and uncertainties relating to
these statements include, but are not limited to, risks and
uncertainties regarding fluctuations in earnings, fluctuations in
foreign exchange rates, our ability to manage growth, intense
competition in IT services including those factors which may affect
our cost advantage, wage increases in India, our ability to attract and retain
highly skilled professionals, time and cost overruns on
fixed-price, fixed-time frame contracts, client concentration,
restrictions on immigration, industry segment concentration, our
ability to manage our international operations, reduced demand for
technology in our key focus areas, disruptions in telecommunication
networks or system failures, our ability to successfully complete
and integrate potential acquisitions, liability for damages on our
service contracts, the success of the companies in which Infosys
has made strategic investments, withdrawal or expiration of
governmental fiscal incentives, political instability and regional
conflicts, legal restrictions on raising capital or acquiring
companies outside India, and
unauthorized use of our intellectual property and general economic
conditions affecting our industry. Additional risks that could
affect our future operating results are more fully described in our
United States Securities and Exchange Commission filings including
our Annual Report on Form 20-F for the fiscal year ended
March 31, 2018. These filings are
available at http://www.sec.gov. Infosys may, from time to time,
make additional written and oral forward-looking statements,
including statements contained in the company's filings with the
Securities and Exchange Commission and our reports to shareholders.
The company does not undertake to update any forward-looking
statements that may be made from time to time by or on behalf of
the company unless it is required by law.
SOURCE Infosys