HSBC Bank Launches Single Global Account and Real-Time Payments Platform: HSBC Global Money Account
November 23 2020 - 9:00AM
Business Wire
New offering puts the world of banking in
customers' pockets – ability to seamlessly hold, manage and send
money across countries instantly 24/7 now available
HSBC Bank USA, N.A., (HSBC), part of the HSBC Group, today
announced the launch of its newest real-time payments offering.
HSBC’s Global Money Account allows its international customer base
to hold, manage and send money across various currencies to 14
million HSBC customers in 20 countries worldwide through a single
account 24/7. There are no fees associated with Global Money
transfers, giving customers a faster and more cost-effective
payment option.
“As the world’s leading international bank, it is our ambition
to put banking in our customers’ pockets, and create a top-tier
borderless banking experience that lets them manage their finances
whenever and wherever they want,” said Matthias Dekan, Head of HSBC
Global Money, HSBC Group. “Through the COVID-19 pandemic, we have
seen usage of our Mobile Banking facilities increase by more than
150 percent. The HSBC Global Money Account further supports our
customers in being able to manage their finances from the comfort
and safety of their homes or when they’re on the go.”
During a time of uncertainty, customers need the assurance their
funds will be transferred instantly and cost-effectively. The new
platform allows users to send funds across any HSBC bank account
around the clock in real time, receive preferential FX rates within
the Global Money Account and have a seamless and convenient
customer experience with day-to-day account tasks.
“The ambition for Global Money Account is to provide our
customers with one global account for all of their financial needs
so that if they move from one market to another, they don’t need to
open a new account, they just take their existing account with
them,” said Carolyn Criscitiello, Head of Digital Payments, Wealth
and Personal Banking, HSBC USA. “This will allow them to pay bills
in multiple markets, make cross border transfers and spend like a
local wherever they are.”
The Global Money Account provides customers with the ability to
hold eight different HSBC currencies online, with instant
conversion to other currencies. Currencies available at launch
include: United States Dollar (USD), Euro (EUR), Sterling (GBP),
Canadian Dollar (CAD), Australian Dollar (AUD), New Zealand Dollar
(NZD), Hong Kong Dollar (HKD) and Singapore Dollar (SGD).
Other benefits of the HSBC Global Money Account include:
- Easy sign-up via the existing banking app with no additional
documentation or forms to be filled out for existing
customers;
- Immediate access to the account;
- Fully mobile-based with all features accessible from a
smartphone;
- Simple and easy-to-use customer interface on the app;
- A single account to manage finances in multiple
currencies/geographies; and
- Instant, real-time transfers within HSBC.
The launch of HSBC Global Money Account follows HSBC’s earlier
launch of domestic Real-Time Payments for its customers. In the
future, more features and currencies will be added to the HSBC
Global Money Account, such as allowing customers to sign up for an
account in their home markets such as Singapore, the UAE, India and
the Channel Islands.
Note to editors
HSBC Bank USA, National Association (HSBC Bank USA, N.A.)
serves customers through retail banking and wealth management,
commercial banking, private banking, and global banking and markets
segments. It operates bank branches in: California; Washington,
D.C.; Florida; Maryland; New Jersey; New York; Pennsylvania;
Virginia; and Washington. HSBC Bank USA, N.A. is the principal
subsidiary of HSBC USA Inc., a wholly-owned subsidiary of HSBC
North America Holdings Inc. HSBC Bank USA, N.A. is a Member of
FDIC. Investment and brokerage services are provided through HSBC
Securities (USA) Inc., (Member NYSE/FINRA/SIPC) and insurance
products are provided through HSBC Insurance Agency (USA) Inc.
HSBC Holdings plc, the parent company of HSBC, is
headquartered in London. HSBC serves customers worldwide from
offices in 64 countries and territories in its geographical
regions: Europe, Asia, North America, Latin America, and Middle
East and North Africa. With assets of $2,956bn at 30 September
2020, HSBC is one of the world’s largest banking and financial
services organisations.
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version on businesswire.com: https://www.businesswire.com/news/home/20201123005903/en/
Media enquiries to: Matt Klein +1 212 525-4644
matt.klein@us.hsbc.com Kathleen Bentley +1 212 525-0423
kathleen.bentley@us.hsbc.com
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