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Out With the Old OS: Gateway Launches Migration Services Service Helps Customers Migrate From Legacy Environments To Enhance Security and Productivity POWAY, Calif., Feb. 23 /PRNewswire-FirstCall/ -- As major operating system (OS) vendors discontinue support for their legacy products, Gateway, Inc. is making sure its business customers aren't left with legacy problems of their own. (Logo: http://www.newscom.com/cgi-bin/prnh/20020930/LAM050LOGO ) That's why Gateway today launches Gateway OS Migration Services, the first major offering under Gateway's new Professional Services suite (see separate press release). With several options -- including UNIX-to-Linux migration and Microsoft OS upgrades -- Gateway OS Migration Services benefit customers by helping them increase network security with the latest OS versions and patches. In addition, the services help simplify systems administration by eliminating the need for multiple OSs and reduce costs by standardizing and consolidating servers. "From Microsoft's discontinued support of Windows NT to Red Hat's elimination of its retail line, 2004 is turning out to be the 'year of migration' for businesses of all sizes," said Scott Weinbrandt, senior vice president of Gateway's Enterprise SystemsDivision. "Gateway's OS Migration Services were designed to help customers plan and facilitate migration paths to new or improved operating systems -- all at a minimal disruption to day-to- day business activities." Tailored for enterprises, small- and medium-sized businesses, government agencies and educational institutions, Gateway OS Migration Services leverage more than 5,000 highly trained OS migration experts nationwide. In addition, each of the services is delivered using standardized best-practices methodologies -- even when applied to complex, heterogeneous environments. Gateway's OS Migration Services includes four major components: * Windows Server Migration -- This service helps companies migrate their network OSs fromNovell, Windows NT, OS/2 or UNIX to Windows 2000 or Windows Server 2003. Gateway migrates user accounts, rights and privileges, and includes TCP/IP services, remote configuration of workstations and consolidation of file servers. * SUSE Linux Migration -- This service helps customers migrate their network OSs from Novell, Windows NT, OS/2 or UNIX to SUSE Linux Standard 8 or SUSE Linux Enterprise 8. Gateway migrates user accounts, rights and privileges, and can also migrate TCP/IP infrastructure, Windows file/print and HTTP web serving. If applicable, Gateway can also consolidate file/print and web servers and migrate data and applications. As part of this service, Gateway also offers one year of free SUSE maintenance and upgrades with every server. * Microsoft Windows Exchange Migration -- This service helps customers migrate the client's email system from previous versions of Microsoft Exchange (such as 5.5), Lotus notes, Novell GroupWise or others to Microsoft Exchange 2000/2003. Gateway migrates user accounts to a new Exchange email store and covers email addresses, calendars, address books, personal folders, Internet email access and connections to legacy email systems. * Microsoft Windows Workstation Migration -- This service helps companies migrate from Windows NT 4.0, Windows 9x and OS/2 to Windows XP with minimal disruption, resulting in a more secure and user-friendly workstation environment. Gateway reformats and re-images workstations, migrates workstation data and certain user settings, and can also install specialized applications for the customer. Customers who purchase Gateway OS Migration Services are led through a three-phased process of assessment, design and implementation. When finished, customers reap benefits beyond improvements in OS security and administration, such as greater end-user satisfaction due toincreased network uptime and a more streamlined network capable of handling future expansion. While Gateway OS Migration Services is the first product under the new Gateway Professional Services suite, the portfolio soon will include a variety of branded services designed to tackle business customers' most pressing IT needs, including clustering, network assessment and design, storage, security consulting, and business continuity services. Gateway Professional Services is a key component of Gateway's broader Technology LifeCycle Services platform, which provides businesses with hardware, support and related services they need through all stages of their technology's lifespan. For more information on Gateway OS Migration Services, visit http://www.gateway.com/work/solutions/osmigration . Gateway is a leading branded integrator of technology solutions. From high-end servers to market-leading plasma displays to comprehensive services, Gateway delivers whole-office technology solutions, coupled with high-touch service. Serving organizations for more than 15 years, Gateway uses its multi-channel approach to make the purchase, use and support of technology simple. Gateway customers include many of the world's leading organizations, such as theU.S. Defense Logistics Agency, the University of Arizona and others. For more information on Gateway Professional solutions, visit http://www.gateway.com/business . About Gateway Since its founding in 1985, Gateway (NYSE:GTW) has been a technology and direct-marketing pioneer, using its call centers, web site and retail network to build direct customer relationships. As a branded integrator of personalized technology solutions, Gateway offers consumers, businesses and schools a wide range of thinTVs, digital cameras, connected DVD players, enterprise systems and other products, which work together seamlessly with its award-winning line of PCs. Gateway is America's second most admired computer company, according to Fortune magazine(1), and itsproducts and services received nearly 130 awards and honors last year. Visit http://www.gateway.com/ for more information. (1) Source: Fortune magazine, March 3, 2003 issue http://www.newscom.com/cgi-bin/prnh/20020930/LAM050LOGO http://photoarchive.ap.org/ DATASOURCE: Gateway, Inc. CONTACT: Ted Ladd of Gateway, Inc., +1-858-848-2515, Web site: http://www.gateway.com/business Web site: http://www.gateway.com/ Company News On-Call: http://www.prnewswire.com/comp/144245.html

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