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Back-Office To Front-Office: Next Generation of Gateway Systems Management Software Has Customers Covered Gateway System Manager 3.0 Monitors Servers to Desktops - in Real Time LAS VEGAS, COMDEX, Nov. 18 /PRNewswire-FirstCall/ -- Helping customers manage their servers, desktops and notebooks in real-time from a single, easy- to-use console, Gateway today launches its next-generation systems management software, Gateway(R) System Manager (GSM) 3.0. (Logo: http://www.newscom.com/cgi-bin/prnh/20020930/LAM050LOGO ) GSM 3.0 provides IT administrators with a browser-based tool to manage systems remotely via the Web, day or night, from any location. Based on industry standards, GSM provides information on predictive failures of hardware, system events, hardware and software change configurations, internal temperatures, fan speeds, power supply status and other components. By reporting critical system information, GSM ensures the highest level of system availability to help reduce total cost of ownership. Included as a standard offering free of charge with every Gateway server, GSM features both in-band and out-of-band management for Gateway rackmount servers (Gateway 955, 975, and 995), as well as in-band management with the company's complete tower line (Gateway 920, 960, and 980). In addition, GSM also provides some management capabilities for Gateway's growing storage product line, including the Gateway 820 LTO Autoloader and Gateway 850 SCSI JBOD. Perhaps most importantly for businesses needing flexibility with their systems management software, GSM is standards-based and compatible with all major enterprise consoles, including IBM Tivoli, CA Unicenter, BMC Patrol and HP OpenView. This allows the product to operate flawlessly in a multi-vendor environment found in many customer networks. "We recognize that enterprise customers seek a complete systems management solution from their enterprise systems partner," said Scott Weinbrandt, senior vice president and general manager of Gateway's Enterprise Systems Division. "Gateway continues to invest in this area, working with strong software partners such as LANDesk Software to give our customers a simple and flexible solution that integrates into multi-vendor environments." To maintain performance levels and gain immediate feedback, GSM 3.0 enables Gateway administrators to predefine acceptable thresholds for client or server health status and receive automatic alerts. Additionally, GSM provides detailed logs and reports of system changes and problems, which, when combined with hardware and software inventory data, can be easily gathered and exported into other applications. GSM leverages core technology of LANDesk Software, enabling standards-based management of multi-vendor environments. "LANDesk Software and Gateway have worked together for years to bundle LANDesk client management software on every Gateway business PC," said Dave Taylor, vice president of worldwide strategic alliances at LANDesk Software. "Today, we're pleased to extend our relationship by providing key technology that will enable Gateway customers to manage all of their Gateway systems in a single interface." Availability Gateway Systems Manager 3.0 will officially ship in mid-December and will be provided free of charge with every Gateway server and managed storage product. Gateway today also launches the Gateway 840 SATA JBOD, Gateway 860 NAS appliance and a SAN alliance with Hitachi -- all part of a major new push by the company into the rapidly growing storage market. (Please see separate press releases for more information.) Gateway is a leading branded integrator of technology solutions for SMBs, enterprises, educational institutions and government agencies. From high-end servers to market-leading plasma displays to comprehensive services, Gateway delivers whole-office technology solutions, coupled with high-touch service. Serving businesses for more than 15 years, Gateway uses its multi-channel approach to make the purchase, use and support of technology simple. Gateway customers include many of the world's leading organizations, such as the U.S. Defense Logistics Agency, UPS, the University of Arizona and others. For more information on Gateway Professional solutions, visit http://www.gateway.com/business. About LANDesk Software LANDesk Software is the industry leading provider of integrated desktop, server and device management software. LANDesk Software enables thousands of organizations to easily deploy and use end-to-end management solutions. LANDesk Software is headquartered in Salt Lake City, Utah, with offices located in the Americas, Europe and Asia, and can be found on the Web at http://www.landesk.com/. About Gateway Since its founding in 1985, Gateway (NYSE:GTW) has been a technology and direct-marketing pioneer, using its call centers, web site and retail network to build direct customer relationships. As it transforms itself from a leading PC company into a branded integrator of personalized technology solutions, its range of Gateway-branded products is expanding to include thin TVs, digital cameras, tablet PCs, and enterprise products, all of which are designed to work seamlessly together with the company's award-winning line of PCs. Gateway is America's second most admired computer company, according to Fortune magazine(1), and its products and services received more than 125 awards and honors last year. Visit http://www.gateway.com/ for more information. (1) Source: Fortune magazine, March 3, 2003 issue http://www.newscom.com/cgi-bin/prnh/20020930/LAM050LOGO http://photoarchive.ap.org/ DATASOURCE: Gateway Inc. CONTACT: Ted Ladd of Gateway Inc., +1-858-848-2515, Web site: http://http//www.landesk.com Web site: http://www.gateway.com/business http://www.gateway.com/

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