Unique collaboration helps District of Columbia
Department of Health develop custom AI solutions to provide precise
information on health programs
- New dedicated resources and investments will help clients use
their data to customize Anthropic’s models on AWS and more rapidly
drive generative AI use cases into production
- Accenture is leveraging Anthropic and AWS technologies in
multiple industry-specific solutions, including prompt and platform
engineering and customization services
Amazon Web Services (AWS), Accenture (NYSE: ACN) and AI company
Anthropic are coming together to help organizations—especially
those in highly-regulated industries including healthcare, public
sector, banking and insurance—responsibly adopt and scale
customized generative artificial intelligence (AI) technology
within their organizations to speed innovation, improve customer
service, and make workforces more productive, while keeping data
private and secure.
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Amazon Web Services (AWS), Accenture
(NYSE: ACN) and AI company Anthropic are coming together to help
organizations—especially those in highly-regulated industries
including healthcare, public sector, banking and
insurance—responsibly adopt and scale customized generative
artificial intelligence (AI) technology within their organizations
to speed innovation, improve customer service, and make workforces
more productive, while keeping data private and secure. (Photo:
Business Wire)
Through this collaboration, organizations can access Anthropic’s
AI models through Amazon Bedrock, a fully managed service that
offers a choice of high-performing foundation models from leading
AI companies and Amazon via a single application programming
interface. In addition, organizations will gain access to a broad
set of capabilities they need to build generative AI applications
with security, privacy and responsible AI. Services and
accelerators from Accenture provide the ability to customize and
fine-tune Anthropic’s Claude models to support specific client
needs, including Accenture’s new generative AI switchboard. This
will enhance Claude's capabilities for industry-specific
applications in areas like knowledge management, forecasting and
analysis and regulatory document generation. These accelerator
services will enable clients to get their generative AI use cases
into production faster than starting from scratch.
Teams across Accenture, Anthropic and AWS will also help clients
with prompt and platform engineering, providing best practices on
how to deploy customized models on Amazon Bedrock or Amazon
SageMaker, a fully managed service that brings together a broad set
of tools to enable high-performance, low-cost machine learning for
any generative AI use case. Additionally, more than 1,400 Accenture
engineers will be trained to be specialists in using Anthropic’s
models on AWS, allowing them to provide end-to-end support for
clients deploying generative AI applications.
“Generative AI will drive new ways of working and we are
continuing to uncover new value for our clients each day by
deploying and further adapting the technology to our clients’
operations,” said Karthik Narain, group chief executive—Technology
at Accenture. “Our collaboration with AWS and Anthropic brings
everything together for clients to move faster from experimentation
to value realization. We see the biggest potential for our model
customization service in highly regulated industries, where AI
models need to be tailored to adhere to specific compliance,
accuracy and safety requirements.”
The three companies are already delivering impact in the public
health space for clients like the Department of Health for the
District of Columbia. “We have teamed up with Accenture to build a
custom, intelligent ‘Knowledge Assist’ chatbot, powered by Claude
on Amazon Bedrock,” said Andersen Andrews, chief information
technology officer of the District of Columbia Department of
Health. “Available in English and Spanish, the chatbot currently
allows employees and residents to ask natural language questions
and more quickly and accurately get precise answers regarding
health delivery programs, for instance, for vaccinations and
nutrition services. This is helping the District of Columbia
Department of Health increase engagement with DC residents as
America’s healthiest city.”
The collaboration has developed industry-specific AI solutions
that leverage Anthropic’s state-of-the-art foundation models
running on AWS’s advanced cloud services to meet specific business
needs with speed and scale. For example, the Accenture intelligent
underwriting and claims solution for insurance companies is powered
by Claude. Running on this advanced model improves accuracy of
document ingestion, provides better customer feedback and enables
faster processing.
Accenture, through its Center for Advanced AI, has been
providing automation and AI to organizations through its AI
Navigator and GenWizard platforms. Leveraging Claude and AWS,
Accenture has added generative AI capabilities to these platforms
to bring new levels of automation to application development, model
customization and business process reengineering—driving
efficiencies for joint clients.
Matt Garman, senior vice president of sales, marketing, and
global services, AWS, said, “Generative AI is proving to have a
positive impact on organizations around the globe to drive
innovation, including businesses in highly regulated industries.
Through bringing together the expertise of Accenture, the most
advanced generative AI models from Anthropic and AWS as the world
leading cloud provider, we are helping organizations responsibly
and securely accelerate the development and deployment of
generative AI applications while lowering cost and time to
market.”
Dario Amodei, CEO, Anthropic, added, "Senior leaders are looking
to rapidly define their AI strategy and competitive advantage. Our
efforts with AWS and Accenture provide the swiftest path for
enterprises to responsibly deploy powerful generative AI systems.
By combining Anthropic's focus on model performance and safety,
AWS's approach to security and reliability, and Accenture's deep
domain expertise with technical know-how, we aim to build tailored
solutions that enable key use cases.”
Today’s news builds on Accenture and AWS’s more than 15-year
relationship and the recent news that Anthropic has selected AWS as
its primary cloud provider.
About Accenture
Accenture is a leading global professional services company that
helps the world’s leading businesses, governments and other
organizations build their digital core, optimize their operations,
accelerate revenue growth and enhance citizen services—creating
tangible value at speed and scale. We are a talent and
innovation-led company with 743,000 people serving clients in more
than 120 countries. Technology is at the core of change today, and
we are one of the world’s leaders in helping drive that change,
with strong ecosystem relationships. We combine our strength in
technology with unmatched industry experience, functional expertise
and global delivery capability. We are uniquely able to deliver
tangible outcomes because of our broad range of services, solutions
and assets across Strategy & Consulting, Technology,
Operations, Industry X and Accenture Song. These capabilities,
together with our culture of shared success and commitment to
creating 360° value, enable us to help our clients succeed and
build trusted, lasting relationships. We measure our success by the
360° value we create for our clients, each other, our shareholders,
partners and communities. Visit us at www.accenture.com.
About Anthropic
Anthropic is an AI safety and research company based in San
Francisco. Our interdisciplinary team has deep experience across
machine learning, physics, policy, and product. Together, we create
reliable, interpretable, and steerable AI systems. Anthropic’s
flagship product is Claude, an AI assistant focused on being
helpful, harmless, and honest. Learn more about Anthropic at
anthropic.com.
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Mylissa Tsai Accenture +1 617 488 7932
mylissa.tsai@accenture.com
Anthropic press@anthropic.com
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