SAN FRANCISCO, Oct. 13, 2021 /PRNewswire/ -- Chorus.ai, a
ZoomInfo company and Conversation Intelligence platform leader, was
recognized today as a strong performer in The Forrester Wave™:
Conversation Intelligence, Q4 2021 report by leading global
research and advisory firm Forrester Research, Inc. Evaluated
according to 24 criteria, Chorus earned the highest score possible
in the following categories:
- Sales Performance Measurement
- Sales Modeling and Forecasting
- Postcall Coaching
- Ease of Use
- Language Models
- Static Insights
- Product and Technology Innovation Roadmap
- Partner Ecosystem
According to the report, "While all B2B conversation
intelligence providers have focused on video to support working
from home during the pandemic, Chorus.ai, acquired by ZoomInfo,
stands out above the rest. It added differentiated features, such
as linking video conversations to corresponding [presentation]
slides using keyframe detection." The report also notes, "Chorus.ai
is a great choice for B2B organizations looking to use a product
with a strong focus on providing advanced postcall CI
capabilities."
"Enterprise revenue teams have hundreds or even thousands of
conversations daily without truly understanding what is happening
in those interactions," said Chris
Hays, President and Chief Operating Officer of ZoomInfo.
"Conversation Intelligence helps revenue leaders unlock growth
through understanding the voice of the customer. This leads to
stronger team performance, deal acceleration, more accurate
forecasts, and stronger go-to-market strategies. We believe being
named as a strong performer in this Wave validates what our
customers say about the impact Chorus has on their business."
Chorus' recognition as a strong performer by Forrester continues
its streak of accolades this year in the Conversation Intelligence
category. The company was recently recognized as the top-rated
product in SoftwareReviews' 2021 Conversation Intelligence Data
Quadrant. Chorus was also recognized by G2 on seven of
their 2021 Best Software Awards lists as well as by
TrustRadius naming it to its 2021 Top Rated Awards list for
Conversation Intelligence.
To view a copy of the Forrester Wave™: Conversation Intelligence
Q4 2021 report, please visit Chorus.ai.
About Chorus.ai
Chorus is the leader in
Conversation Intelligence and an integral part of ZoomInfo's
(NASDAQ: ZI) leading modern go-to-market software, data, and
intelligence for more than 20,000 companies worldwide. Chorus'
Conversation Intelligence Platform identifies and helps revenue
teams replicate the performance of top-performing reps by analyzing
their sales meetings. These insights serve as the foundation of an
effective coaching strategy for sales and customer success teams
and provide insight into the voice of the customer across the
entire organization. Customers like Zoom, Mavenlink, Qualtrics,
Adobe, TripActions, and GitLab ramp new hires to productivity
30-50% faster and see an increase in quota attainment from
20-100%.
Media Contacts
Zach Weismiller
BLASTmedia for Chorus.ai
chorus@blastmedia.com
317-806-1900 ext 119
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SOURCE Chorus.ai