TTEC Gets Blanket Purchase Agreement From FEMA
June 29 2021 - 10:30AM
Dow Jones News
By Chris Wack
TTEC Holdings Inc. said it was awarded a blanket purchase
agreement by the U.S. Federal Emergency Management Agency.
The company said the award is part of the agency's disaster
preparedness strategy for fully managed, scalable contact center
services and staff during periods of high disaster activity.
TTEC said it was one of four partners selected to the blanket
purchase agreement after participating in a competitive, two-phase
evaluation process.
The FEMA award found that TTEC is fully prepared and able to
deliver on all of the necessary qualified personnel, materials,
facilities, and management resources to furnish contact center
services as specified in the statement of requirements, TTEC
said.
The maximum ceiling of the award is $228 million for the
contract period of performance. It is based on current
appropriations to be shared by the four blanket purchase agreement
awardees on specific future awards to be made by FEMA. The period
of performance of the blanket purchase agreement is a one-year base
contract with four, one-year option years, for a total blanket
purchase agreement length of five years.
Write to Chris Wack at chris.wack@wsj.com
(END) Dow Jones Newswires
June 29, 2021 10:26 ET (14:26 GMT)
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