SoundHound Launches Chat AI For Automotive As Study Finds 50% Of Regular Drivers Likely To Use Generative AI Capabilities
April 24 2023 - 9:00AM
Business Wire
First platform that lets automakers provide customers with
voice-enabled access to a combination of real-time information
domains and Generative AI models like ChatGPT
SoundHound AI, Inc. (Nasdaq: SOUN) (“SoundHound”), a global
leader in voice artificial intelligence, today launched SoundHound
Chat AI for Automotive, an in-vehicle voice assistant that gives
automakers and their customers access to the most powerful voice AI
technology available today.
This press release features multimedia. View
the full release here:
https://www.businesswire.com/news/home/20230424005379/en/
SoundHound Chat AI for Automotive will be
the first product to offer an in-vehicle voice assistant that
combines Generative AI capabilities, like ChatGPT, with an
established best-in-class voice assistant. (Photo: Business
Wire)
SoundHound Chat AI for Automotive will be the first product to
offer an in-vehicle voice assistant that combines Generative AI
capabilities, like ChatGPT, with an established best-in-class voice
assistant. The result is a hands-free solution that gives drivers
and their passengers seamless access to a vast array of information
domains enabled by complex conversational capabilities.
Using a proprietary new approach, SoundHound Chat AI for
Automotive also avoids the kind of misleading and unpredictable
responses now associated with some large language models (LLMs).
Known as “AI hallucinations” these incorrect answers can result
from technology that relies exclusively on Generative AI.
Applying a mix of software engineering and machine learning,
SoundHound’s platform is able to intelligently select the correct
response from the most appropriate domain – whether that’s a
Generative AI-powered answer, or the kind of response LLMs can’t
handle, like real-time questions about navigation, weather, sports,
stock, and flight status.
SoundHound Chat AI can integrate with any third party Generative
AI model to create a seamless conversational experience. The
platform is able to keep the conversation going, providing fast,
accurate responses to queries without frustrating results (no more
“Sorry, I didn’t get that”).
“SoundHound is delighted to be the first to offer the automotive
industry a powerful voice assistant with the generative AI
capabilities consumers are excited about,” said Keyvan Mohajer, CEO
and Co-Founder of SoundHound. “Our vast experience with OEMs, and
our advanced proprietary technical approach, makes SoundHound Chat
AI for Automotive the best possible option for OEMs looking to
deliver this world-changing technology to their consumers.”
To accompany the launch of SoundHound Chat AI for Automotive,
SoundHound also released a preview of key takeaways from a new
research study into the technology preferences of regular
drivers.
Key findings:
- 50% of all regular drivers said they would be likely or
very likely to use an in-car voice assistant with Generative AI
capabilities.
- 75% of regular drivers who frequently use in-vehicle voice
control said they would be likely or very likely to use an
in-car voice assistant with Generative AI capabilities.
- Over half of (57%) regular drivers under 35 said they
would be likely or very likely to use more sophisticated in-vehicle
voice technology, with ChatGPT-like responses.
- Almost a third (28%) of drivers who currently rarely or
never use their in-car voice assistant would be likely or
somewhat likely to use it, should they be able to access Generative
AI.
- The most popular uses for voice assistants included navigation,
radio, local search, making and answering calls, and text
messaging.
- The most desired queries requiring more sophisticated
Generative AI functionality included vehicle maintenance and rules
of the road, as well as questions about sights or attractions at
their destinations, recommendations for scenic routes, and other
road trip/car-outing related questions.
The full results of this consumer study will be discussed at a
webinar on June 1, entitled “How Generative AI Will Help OEMs Build
Great In-Vehicle Experiences.” Click here for further details.
To learn more about SoundHound for Automotive visit
https://www.soundhound.com/voice-ai-solutions/automotive/.
Research Methodology
This CARAVAN survey was conducted by Big Village among a sample
of 1,008 U.S. adults ages 18+ who drive at least once a week. This
survey was live on April 5-16, 2023.
Respondents for this survey were selected from among those who
have volunteered to participate in online surveys and polls. All
sample surveys and polls may be subject to multiple sources of
error, including, but not limited to sampling error, coverage
error, error associated with nonresponse, error associated with
question wording and response options, and post-survey
adjustments.
Big Village is a collaborative and consultative research partner
to hundreds of organizations around the globe. We possess a wide
variety of resources, tools and technologies to collect and analyze
information for our clients. As a member of the Insights
Association and ESOMAR (the European Society for Opinion and
Marketing Research), Big Village adheres to industry ethics and
best practices, including maintaining the anonymity of our
respondents. Our authorization is required for any publication of
the research findings or their implications.
Big Village has exercised its best efforts in the preparation of
this information. In any event, the company assumes no
responsibility for any use which is made of this information or any
decisions based upon it.
About SoundHound
SoundHound (Nasdaq: SOUN), a leading innovator of conversational
intelligence, offers an independent voice AI platform that enables
businesses across industries to deliver best-in-class
conversational experiences to their customers. Built on proprietary
Speech-to-Meaning® and Deep Meaning Understanding® technologies,
SoundHound’s advanced voice AI platform provides exceptional speed
and accuracy and enables humans to interact with products and
services like they interact with each other—by speaking naturally.
SoundHound is trusted by companies around the globe, including
Hyundai, Mercedes-Benz, Pandora, Qualcomm, Snap, Square, Toast, LG,
VIZIO, KIA, and Stellantis. www.soundhound.com
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version on businesswire.com: https://www.businesswire.com/news/home/20230424005379/en/
Fiona McEvoy (415) 610-6590 PR@SoundHound.com
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