NICE Robotic Process Automation Named a Leader in Everest Group's PEAK Matrix for Second Consecutive Year
July 16 2019 - 7:00AM
Business Wire
NICE scores high on both 'Vision and
Capability' and 'Market Impact' axes in leading analyst's RPA
Technology Vendor Assessment 2019 report
NICE (Nasdaq: NICE) today announced that its Robotic
Process Automation (RPA) offering has been recognized as a ‘Leader’
in Everest Group's PEAK Matrix™, part of their RPA Technology
Vendor Assessment 2019 report. The NICE solution was selected based
on ”the assessment of the market impact and overall vision &
capability of technology vendors.” Click here to access a
complimentary copy of this report.
The versatile and scalable NICE Robotic Automation solution
uniquely and seamlessly combines both desktop (attended) and
robotic (unattended) automations in real time. This optimizes the
collaboration between human employees and robots and contributes
towards authentic digital transformation within organizations.
NICE's experience of over 17 years, combined with the successful
implementation of complex projects with over 25,000 robots in a
single enterprise, have driven expertise in true digital
transformation initiatives NICE RPA's desktop automation solution,
NEVA (NICE Employee Virtual Attendant), allows employees to
automate routine activities and guides them through complex manual
processes when they need it. NEVA sets up every employee for
success, helping to improve engagement as well as customer
experience.
“Reference clients appreciate NICE for its product vision and
flexibility in incorporating client feedback,” states the Everest
Group report. “Clients have also indicated high level of
satisfaction, particularly for its attended automation capabilities
and support in developing automations for complex use cases.”
"This is the second year that NICE has achieved a leading
position in Everest Group's RPA Product PEAK Matrix™ assessment,"
said Sarah Burnett, Executive Vice President at Everest
Group. "Factors that contributed to NICE's position included
good customer feedback, as well as its continued investments in
innovation and its products, such as the launch of Automation
Finder, enhancements to its Automation Watcher and Shape Analysis,
and capabilities for both attended and unattended RPA."
"Our leadership positioning in this year's report is yet another
validation of the strength of the NICE RPA offering," said Barry
Cooper, President, NICE Enterprise Group. "It highlights both
our ground-breaking innovation in Robotics as well as our success
in delivering business value to our customers. We look forward to
continue leading the market with our strategic vision."
Everest Group’s PEAK Matrix™ assessments provide the analysis
and insights that enterprises need to make critical selection
decisions about global services providers, locations, and products
& solutions within various market segments. Product, service
and solution providers look to the PEAK Matrix to gauge and
calibrate their offerings against others in the industry or market.
Leading organizations around the globe trust these comparative
assessments because of their unbiased evaluation of factors such as
vision, capabilities/functionality, talent availability, market
success/impact, and cost.
About NICE
NICE (Nasdaq: NICE) is the worldwide leading provider of both
cloud and on-premises enterprise software solutions that empower
organizations to make smarter decisions based on advanced analytics
of structured and unstructured data. NICE helps organizations of
all sizes deliver better customer service, ensure compliance,
combat fraud and safeguard citizens. Over 25,000 organizations in
more than 150 countries, including over 85 of the Fortune 100
companies, are using NICE solutions. www.nice.com.
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that
term is defined in the Private Securities Litigation Reform Act of
1995. Such forward-looking statements, including the statements by
Barry Cooper, are based on the current beliefs, expectations and
assumptions of the management of NICE Ltd. (the Company). In some
cases, such forward-looking statements can be identified by terms
such as believe, expect, may, will, intend, project, plan, estimate
or similar words. Forward-looking statements are subject to a
number of risks and uncertainties that could cause the actual
results or performance of the Company to differ materially from
those described herein, including but not limited to the impact of
the global economic environment on the Company’s customer base
(particularly financial services firms) potentially impacting our
business and financial condition; competition; changes in
technology and market requirements; decline in demand for the
Company's products; inability to timely develop and introduce new
technologies, products and applications; difficulties or delays in
absorbing and integrating acquired operations, products,
technologies and personnel; loss of market share; an inability to
maintain certain marketing and distribution arrangements; and the
effect of newly enacted or modified laws, regulation or standards
on the Company and our products. For a more detailed description of
the risk factors and uncertainties affecting the company, refer to
the Company's reports filed from time to time with the Securities
and Exchange Commission, including the Company’s Annual Report on
Form 20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
as required by law.
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version on businesswire.com: https://www.businesswire.com/news/home/20190716005191/en/
Corporate Media Contact Christopher Irwin-Dudek,
201-561-4442, chris.irwin-dudek@nice.com
Investors Marty Cohen, +1 551 256 5354, ET, ir@nice.com
Yisca Erez +972 9 775 3798, CET, ir@nice.com
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