NICE Named a Leader in Intelligent Authentication and Fraud Prevention for the Second Consecutive Year by Leading Analyst Firm
November 24 2020 - 6:30AM
Business Wire
The report forecasts NICE’s continued
leadership for its innovative voice biometrics-based real-time
authentication and powerful AI-driven proactive fraud prevention
offerings
NICE (Nasdaq: NICE) today announced it has been
recognized as a Leader for its Real-Time Authentication (RTA) and
Fraud Prevention solutions by Opus Research for the second year
successively. NICE’s innovative, self-learning ENLIGHTEN Fraud
Prevention solution was highlighted as a key differentiator in the
report entitled ’Intelligent Authentication and Fraud Prevention
Intelliview.’ For a complimentary copy, click here.
“NICE distinguished itself by offering innovative solutions that
fulfill requirements for real-time authentication over multiple
channels,” explained Dan Miller, Lead Analyst at Opus
Research. “Its clients have been impressed by the proactive
nature of its fraud-detection solution and the simple process of
passive enrollment, using existing recordings to create
voiceprints.”
NICE achieved a top ranking in the report for its comprehensive
authentication technology. NICE RTA was highlighted for its unique
capabilities tailored specifically for the contact center
environment, in particular its advanced enrollment capabilities,
including passive, and historical call enrollment. The offering was
also praised for its single voiceprint technology that allows
consistent authentication and enrollment across all channels, as
well as for additional validation capabilities that address complex
calls, deep-fakes and multifactor authentication.
The Opus Research report particularly commended the innovative
NICE ENLIGHTEN Fraud Prevention solution that combines NICE’s
leading voice biometrics technology with its ENLIGHTEN customer
engagement AI platform. The solution proactively and continuously
detects fraudulent behavior across millions of calls, identifies
calls with patterns of risky behavior and zooms-in to expose
fraudsters attempting to authenticate into or take over consumer
accounts.
“This recognition from Opus Research reinforces NICE’s vision
and ability to continually deliver the market’s leading fraud
prevention and voice biometrics offering,” said Barry Cooper,
President, NICE Enterprise Group. “Keeping pace with rapidly
shifting global trends and the increasing sophistication of
fraudsters requires a level of agility which we believe is best
achieved through innovation, and we are proud to receive a
testament to this in the pages of the Opus Research report.”
About NICE NICE (Nasdaq: NICE) is the world’s leading
provider of both cloud and on-premises enterprise software
solutions that empower organizations to make smarter decisions
based on advanced analytics of structured and unstructured data.
NICE helps organizations of all sizes deliver better customer
service, ensure compliance, combat fraud and safeguard citizens.
Over 25,000 organizations in more than 150 countries, including
over 85 of the Fortune 100 companies, are using NICE solutions.
www.nice.com.
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements This press release contains
forward-looking statements as that term is defined in the Private
Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Cooper, are based on
the current beliefs, expectations and assumptions of the management
of NICE Ltd. (the “Company”). In some cases, such forward-looking
statements can be identified by terms such as “believe,” “expect,”
“seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,”
“plan,” “estimate,” or similar words. Forward-looking statements
are subject to a number of risks and uncertainties that could cause
the actual results or performance of the Company to differ
materially from those described herein, including but not limited
to the impact of changes in economic and business conditions,
including as a result of the COVID-19 pandemic; competition;
successful execution of the Company’s growth strategy; success and
growth of the Company’s cloud Software-as-a-Service business;
changes in technology and market requirements; decline in demand
for the Company's products; inability to timely develop and
introduce new technologies, products and applications; difficulties
or delays in absorbing and integrating acquired operations,
products, technologies and personnel; loss of market share; an
inability to maintain certain marketing and distribution
arrangements; the Company’s dependency on third-party cloud
computing platform providers, hosting facilities and service
partners;, cyber security attacks or other security breaches
against the Company; the effect of newly enacted or modified laws,
regulation or standards on the Company and our products and various
other factors and uncertainties discussed in our filings with the
U.S. Securities and Exchange Commission (the “SEC”). For a more
detailed description of the risk factors and uncertainties
affecting the company, refer to the Company's reports filed from
time to time with the SEC, including the Company’s Annual Report on
Form 20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
as required by law.
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version on businesswire.com: https://www.businesswire.com/news/home/20201124005457/en/
Corporate Media Contact Christopher Irwin-Dudek, +1 201
561 4442, ET, chris.irwin-dudek@nice.com Investors Marty
Cohen, +1 551 256 5354, ET, ir@nice.com Yisca Erez +972 9 775 3798,
CET, ir@nice.com
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