ComEd Restores Power to 99 Percent of Customers Impacted by Winter Snow Storm
January 13 2024 - 7:00AM
Business Wire
Remaining one percent expected to be restored
by Saturday evening
After significant snowstorms, which dropped 6 – 8 inches of wet,
heavy snow, and recorded wind gusts of 55 MPH, moved through
northern Illinois Friday morning, ComEd crews have restored power
to more than 152,500 customers, approximately 99 percent of the
153,500 customers impacted by the storm. The hardest hit areas were
Chicago and the northern areas of Illinois.
Approximately 900 customers remain without power due to the
storm as of 5:00 am while 1,700 ComEd and contractor utility
workers continue to work around the clock to restore service to all
remaining customers as quickly and safely as possible. ComEd
expects that remaining customers will be restored by Saturday
evening, January 13.
Climate change has increased the frequency and intensity of
severe weather. ComEd has been investing in power grid upgrades and
tree trimming to minimize the impact of storms. Since smart grid
upgrades began in 2011, ComEd has avoided more than 19 million
power outages—saving more than $3.3 billion in outage-related
costs—and improved overall reliability by more than 70 percent.
ComEd prioritizes repairs that will bring back the greatest
number of customers at once, and focuses on critical services, such
as hospitals, senior centers, law enforcement and fire departments.
Crews then move to restoration of individual outages.
The following tips and information encourage customers to stay
safe following severe weather:
- If you encounter a downed power line, immediately call ComEd at
1-800-EDISON-1 (1-800-334-7661).
- Spanish-speaking customers should call 1-800-95-LUCES
(1-800-955-8237).
- Never approach a downed power line. Always assume a power line
is energized and extremely dangerous.
- Check on elderly and other family members and neighbors to
ensure their safety and make alternate arrangements in the event of
an outage.
Customers can sign up for Outage Alerts at ComEd.com/Alerts or
text OUT to 26633 to report their outage and receive restoration
information about when their power may be restored.
ComEd also offers a mobile app for iPhone® and Android® smart
phones that gives customers the ability to report power outages and
manage their accounts. In addition, customers can report outages
through ComEd’s Facebook and Twitter pages.
ComEd is a unit of Chicago-based Exelon Corporation (NASDAQ:
EXC), a Fortune 250 energy company with approximately 10 million
electricity and natural gas customers – the largest number of
customers in the U.S. ComEd powers the lives of more than 4 million
customers across northern Illinois, or 70 percent of the state’s
population. For more information visit ComEd.com and connect with
the company on Facebook, Twitter, Instagram and YouTube.
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version on businesswire.com: https://www.businesswire.com/news/home/20240113880009/en/
ComEd Media Relations 312-394-3500
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