Epicor(R) Retail Business Intelligence 2.0 Helps Retailers Gain a Clearer View Across Their Enterprise
January 11 2010 - 8:50AM
Marketwired
NRF 2010, Booth 2105 -- Epicor Software Corporation (NASDAQ: EPIC),
a leading provider of enterprise business software solutions to the
midmarket and Global 1000 companies, today announced the newest
version of its retail Business Intelligence (BI) solution, Epicor
Retail Business Intelligence 2.0, which provides new and enhanced
features to help retailers gain critical and timely business
insight to gauge and improve execution and assist in enterprise
decision-making.
In addition to a new enhanced user interface that supports
streamlined and intuitive information access, new features include
an extended data model encompassing a broader range of retail
operations across the enterprise.
Additionally, Epicor Retail BI 2.0 now supports the ability to
integrate customer-defined external data elements. With this
capability, retailers can further extend their data model, enabling
them to access and analyze critical information and gauge
performance across a broad range of data streams.
Epicor Retail BI 2.0 features a sophisticated retail data model
powered by Microsoft business intelligence (BI) tools. Using a data
warehouse and cube optimized for queries, the solution supports
custom reporting with automatic drill downs, rich analysis
capabilities, dashboards to monitor critical business metrics, plus
a variety of direct action tools.
"The new features in our Epicor Business Intelligence 2.0
solution gives retailers greater insight across retail operations
for improved management and business execution," said David
Henning, executive vice president and general manager for Epicor
Retail. "The expanded functionality gives retailers the ability to
react to changing market conditions, identify customer segments and
improve purchasing, forecasting and profitability while optimizing
overall store performance."
"Business intelligence is absolutely essential given the current
state of the economy, and retailers operating on very thin margins
cannot afford wrong guesses about trends and customer needs -- all
of which can have an immediate and devastating impact on profits
and even viability," said Sahir Anand, retail research director at
Aberdeen Group. "In addition to making better buying and
merchandising decisions, access to business intelligence can help
retailers be more strategic in areas such as store layout. For
example, by understanding how product affinities work and applying
the rules of suggestive selling, retailers can place low-selling
products next to a related product that is a strong seller to
increase their conversion rates and optimize sales. Retailers can
also reduce labor costs by ensuring that more employees are on the
floor during busy times and less during slower periods."
"Retailers today will benefit from the ability to integrate
disparate 'silos' and unlock value by connecting systems that drive
new efficiencies and accelerate innovation across global
distribution and services networks," said David Gruehn, U.S. retail
industry solutions director, Microsoft Corp. "By bringing to the
marketplace an integrated and interoperable solution that provides
single-version visibility, manageability and usability of a
retailer's data, the Epicor Retail BI 2.0 solution empowers
retailers to make better business decisions and drive improved
performance throughout the organization, using the familiar
Microsoft Office interfaces they work with everyday."
La Senza Leverages BI to Get More in Touch with Customers
One leading retailer leveraging Epicor's new Retail Business
Intelligence 2.0 solution is La Senza, which sells lingerie,
personal care and beauty products.
La Senza Lingerie is the ultimate shopping destination for a
vast array of exclusive high quality branded lingerie at affordable
prices. Offering women a unique shopping experience with
outstanding lingerie presentation in a beautiful and intimate
environment, La Senza offers everything from bras and panties, to
sleepwear, loungewear, bodycare and accessories. La Senza
Corporation operates more than 320 La Senza Lingerie, La Senza
Express, throughout Canada. In addition, 487 La Senza and La Senza
Girl stores are operated internationally in 45 other countries
through its franchise-operated stores.
"Prior to using Epicor's BI solution, our team spent a lot of
time gathering and managing data within our spreadsheet systems,"
said Martin Thibodeau, Vice President of Information Systems at La
Senza. "Utilizing Epicor Retail Business Intelligence 2.0, we now
present information instead of data. Our reporting process greatly
benefits from Epicor's solution, which results in better
decision-making and more efficient use of our resources."
Today, many of the world's leading retailers utilize Epicor
Retail solutions and services to become more profitable,
productive, competitive and eco-friendly. Epicor's solutions use
the .NET Framework, Microsoft's platform for building applications,
to improve business operations and meet the evolving merchandise
and service expectations of today's cross-channel shoppers. Epicor
delivers comprehensive retail management solutions to enterprises
in all tiers -- from regional chains to multichannel global brands.
Retail customers include hundreds of marquee names, from
Aéropostale, American Eagle Outfitters, and Ann Taylor to Zales and
Zumiez.
About Epicor Software Corporation
Epicor Software is a global leader delivering business software
solutions to the manufacturing, distribution, retail, hospitality
and services industries. With 20,000 customers in over 150
countries, Epicor provides integrated enterprise resource planning
(ERP), customer relationship management (CRM), supply chain
management (SCM) and enterprise retail software solutions that
enable companies to drive increased efficiency and improve
profitability. Founded in 1984, Epicor celebrates 25 years of
technology innovation delivering business solutions that provide
the scalability and flexibility businesses need to build
competitive advantage. Epicor provides a comprehensive range of
services with a single point of accountability that promotes rapid
return on investment and low total cost of ownership, whether
operating business on a local, regional or global scale. The
Company's worldwide headquarters are located in Irvine, California
with offices and affiliates around the world. For more information,
visit www.epicor.com.
Epicor is a registered trademark of Epicor Software Corporation.
Other trademarks referenced are the property of their respective
owners. The product and service offerings depicted in this document
are produced by Epicor Software Corporation.
Contact: Lisa Preuss Epicor Software Corporation 949/585-4235
lpreuss@epicor.com Erin Lutz Lutz PR (on behalf of Epicor)
949/293-1055 erinlutz@cox.net
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