Hackett Research Alert: With Intense Focus on Strategic Workforce Planning, World-Class HR Organizations Reduce Termination Rat
June 22 2006 - 9:30AM
Business Wire
Hackett-Certified(TM) Practices in Workforce Planning Demonstrate
Benefits of Increased Efforts in Skills Analysis and Development
With an intense focus on strategic workforce planning, world-class
HR organizations drive down voluntary termination rates to 33% that
of typical companies, according to Book of Numbers(TM) research
findings from The Hackett Group, a strategic advisory firm and an
Answerthink company (NASDAQ:ANSR). In part as a result of these
lower termination rates, companies with world-class HR
organizations require 46% fewer hires than typical companies, and
fill open positions 11% faster. Hackett's research identified
Hackett-Certified(TM) Practices - those empirically correlated with
the practices employed by world-class HR organizations - to enhance
their workforce planning activities. World-class HR organizations
consult with senior management as they develop their strategic
workforce plan, and are more than 6 times more likely to do so than
typical companies. They analyze skill sets and sourcing strategies,
and incorporate these into their plans about twice as often as
typical companies. They also focus much more than typical companies
on linking learning and development initiatives to the critical
skills and competencies identified through their strategic
workforce planning efforts. World-class companies identify key
performers and put formal retention programs in place for them, and
are 12 times more likely to do so than typical companies, and twice
as likely to review succession plans with senior management on a
regular basis. Finally, they focus on diversity, and are nearly 4
times more likely than typical companies to make it part of their
strategic resource planning. "The HR executive's primary goal in
any company is to ensure that the business has the right talent and
skills at the right time, in the right place and in the right role.
So it's not surprising to find that the best HR leaders show a
continuous focus on improving their organizations' human capital -
their ability to attract, develop and retain high-potential staff,"
said Hackett HR Practice Leader Stephen Joyce. "Workforce planning
and overall talent management are driving forces that enable
world-class performance within all areas of an organization, and HR
has a critical role to play." According to Hackett Senior Business
Advisor Brian Siller, "Predicted labor and skills shortages have
made employee selection, development and retention a top priority
for both business and functional leaders. Getting and keeping the
talent to achieve critical business objectives will require HR to
be more creative than ever before. For example, employment
relationships will need to be flexible to appeal to the various
segments of an age-diverse workforce, and organizations will take a
closer look at what it takes to prevent unwanted turnover."
Overall, Hackett's Book of Numbers(TM) research found that
world-class HR organizations spend 13% less than their peers
($1,614 versus $1,864 per company employee), and operate with 15%
fewer staff (11.5 versus 13.5 HR staff per 1,000 employees). They
also show improved performance across a wide range of efficiency
and effectiveness metrics. To see the full version of this
research, please click on the following link for the Hackett
Research Insight Center:
http://www.thehackettgroup.com/insights/hr0606. More information on
The Hackett Group is available: by phone at (770) 225-7300; by
e-mail at info@thehackettgroup.com; or on the Web at
http://www.thehackettgroup.com. About The Hackett Group The Hackett
Group (http://www.TheHackettGroup.com), a strategic advisory firm
and an Answerthink company, is a world leader in best practice
research, benchmarking and business transformation services that
empirically define and enable world-class enterprise performance.
Through the acquisition of REL Consultancy Group, a global leader
in generating cash improvement from working capital, we offer
Hackett-REL Total Working Capital services to liberate cash flow
from operations through improved working capital, reduced costs and
increased service quality. Hackett-REL has helped clients in more
than 60 countries free up over $25 billion through working capital
improvements in the last 10 years alone. Only The Hackett Group
empirically defines world-class performance in sales, general and
administrative (SG&A) and supply chain activities with analysis
gained through 3,500 benchmark studies over 14 years at 2,100 of
the world's leading companies. Our clients comprise 97 percent of
the Dow Jones Industrials, 77 percent of the Fortune 100 and 90
percent of the Dow Jones Global Titans Index. Hackett-Certified and
Book of Numbers are trademarks of The Hackett Group.
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