Heartland Express Inc. Earns Carrier of the Year and Platinum Award for On-Time Service From FedEx Express
August 02 2021 - 5:09PM
Heartland Express, Inc. (www.heartlandexpress.com) (Nasdaq: HTLD)
is pleased to announce it has received two service awards from
FedEx Express for fiscal year 2021 (period June 1, 2020 through May
31, 2021). Heartland Express has been awarded both the FedEx
Express “Platinum Award for 99.99% On-Time Service” and “Core
Carrier of the Year” award.
Heartland Express has received the distinguished
“Carrier of the Year” award from FedEx Express fourteen times in
the last fifteen years and now eleven years in a row. Heartland
Express has reached nearly perfect service levels at 99.99% on time
(an all-time record) on more than 20,000 shipments (an all-time
high volume) during the year. Another major accomplishment in the
current year is that we have now achieved service awards in each of
the past twenty years through this amazing
relationship.
FedEx Express is the world’s largest express
transportation company, providing fast and reliable delivery to
points in the U.S. and worldwide. They are known to be among a
group of shippers with the most service-sensitive freight in the
transportation industry and the standards set by FedEx Express are
critical to their performance to their customers. Heartland
Express’ Service for Success model is complementary to the
reputation of FedEx Express for delivery of time-sensitive
shipments and Heartland Express is pleased to be a part of that
success over the years.
“This year has truly been an amazing
accomplishment, to achieve our best service numbers and highest
volumes of all time, speaks to our long-term dedication to service
as proven by this long list of current and past awards,” said
Heartland Express CEO Mike Gerdin. “Both teams answered the call to
deliver their very best each and every day, on every single load.
Heartland’s motto of “Service for Success,” is behind our ability
to deliver these outstanding results year in and year out.
This year continued to be difficult and challenging in many ways,
but the professional drivers of Heartland Express made it happen
yet again, as they always do. The collective teamwork and
collaboration among the employees of Heartland Express and FedEx
Express is a tremendous long-term affiliation over the past twenty
years and we look forward to many more successful years together.
Thank you FedEx Express!”
2002 to 2006 —Platinum Service Level (2), Gold Service Level (2)
and Bronze Service Level (1)2007—99.96% Platinum Service
Level—National Carrier of the Year2008—99.98% Platinum Service
Level—National Carrier of the Year2009—99.96% Platinum Service
Level—National Carrier of the Year2010—99.93% Platinum Service
Level2011—99.83% Gold Service Level—National Carrier of the
Year2012—99.87% Gold Service Level—National Carrier of the
Year2013—99.80% Gold Service Level—National Carrier of the
Year2014—99.82% Gold Service Level—National Carrier of the
Year2015—99.92% Platinum Service Level—National Carrier of the
Year2016—99.96% Platinum Service Level—National Carrier of the
Year2017—99.97% Platinum Service Level—National Carrier of the
Year2018—99.96% Platinum Service Level—National Carrier of the
Year2019—99.93% Platinum Service Level—National Carrier of the
Year2020—99.96% Platinum Service Level—National Carrier of the
Year2021—99.99% Platinum Service Level – National Carrier
of the Year
Heartland Express is an irregular route
truckload carrier based in North Liberty, Iowa serving customers
with shipping lanes throughout the United States. Heartland focuses
on medium to short haul regional freight, offering shippers
industry leading on-time service so they can achieve their
strategic goals for their customers. More information about
Heartland Express can be found on the company website at
www.heartlandexpress.com.
Contact: Heartland Express, Inc.
319-626-3600Mike Gerdin, Chief Executive Officer or Chris Strain,
Chief Financial Officer
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