Verizon Internet Outage Disrupts Usage in Northeast --Update
January 26 2021 - 3:01PM
Dow Jones News
By Dave Sebastian
Verizon Communications Inc. said a fiber cut in Brooklyn, N.Y.,
has caused an outage of its service, with users of several
applications reporting problems accessing services.
Network engineers writing on public message boards reported
trouble reaching Verizon from around 11:30 a.m. Eastern time
Tuesday through the early afternoon. The lapse affected customers
around New York, Philadelphia and Washington, D.C.
A Verizon spokesman said the company was "aware of an issue
impacting the quality of Fios service throughout the Northeast
corridor" and said network technicians were working to find its
cause.
Users of several applications reported problems accessing
services in what seemed to be a result of widespread internet
outage on the East Coast.
Several Twitter users reported problems with services on
Google's Gmail, Slack Technologies Inc., Zoom Video Communications
Inc. and Amazon Web Services.
At 12:20 p.m., Amazon Web Services said on its status page that
it was "investigating connectivity issues with an internet
provider, mainly affecting the East Coast of the United States,
outside of the AWS Network."
Zoom's status page noted degraded performance across much of its
platform. Google and Slack's status pages showed no current
problems. Google said it didn't find issues with its services, and
Slack said the incident seemed to be isolated to the East
Coast.
The incident is the latest widespread disruption in
technological services, which homebound workers and students have
been increasingly relying on since the start of the Covid-19
pandemic.
Users of Google's suite of services and Slack have also recently
endured disruptions. Temporary interruptions for popular online
services are relatively common, though their effect has increased
as more businesses outsource their digital infrastructure and
tools, often to large internet companies.
Write to Dave Sebastian at dave.sebastian@wsj.com
(END) Dow Jones Newswires
January 26, 2021 14:46 ET (19:46 GMT)
Copyright (c) 2021 Dow Jones & Company, Inc.
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