- Focus on transforming digital experience, propel
operational efficiencies and an agile operating model
BENGALURU, India, Sept. 15, 2020 /CNW/ -- Infosys (NYSE:
INFY), the global leader in next-generation digital services and
consulting, today announced that it has been selected by Essential
Utilities, one of the largest publicly traded water, wastewater and
natural gas providers in the U.S., as a strategic partner to drive
its digital transformation. Infosys, along with SAP will implement
SAP S/4HANA and the SAP Customer Relationship Management and
Billing for Utilities package in an agile operating model to enable
nimble and real-time decision making while transforming digital
user experience and operations for Essential Utilities
Infosys and SAP Services and Support will implement SAP S/4HANA,
future-ready enterprise resource planning (ERP) system to
co-design, bring innovation and provide early visibility into
future product releases. It will help Essential Utilities unify
data across multiple siloed sources. The industry-standard billing
module will allow for newer billing mechanisms providing
flexibility and insights on consumption patterns. As a digital
transformation partner, Infosys will help Essential Utilities
redefine user experience, enhance knowledge and operations assets,
and reduce costs while delivering service excellence.
Ruth DeLost-Wylie, SVP,
Business Transformation, Essential Utilities, said, "I am
excited to be working with Infosys and SAP on the implementation of
SAP S/4HANA and SAP Customer Relationship Management and Billing
for Utilities. Essential Utilities serves five million people
across 10 states under the Aqua and Peoples brands. We are working
hard to provide excellent customer service and look forward to
another successful implementation."
Ashiss Kumar Dash, SVP and Segment Head - Services,
Utilities, Resources, Energy, Infosys, said, "This is an
important phase for the utilities industry, as organizations work
towards redefining customer experience. We are excited to
partner with Essential Utilities in their digital transformation
journey. With a comprehensive understanding of Essential Utilities
business requirements and challenges, we hope to leverage our
technological prowess and domain expertise to enable this
transformation. The partnership also strengthens our relationship
with SAP and highlights the potential this collaboration offers to
the utilities industry in achieving their strategic business
goals."
Brian Boshart, General Manager
of Regulated Industries Services, SAP, said, "This effort is
building a foundation of credibility within SAP and in the broader
Utilities market. This is a paragon of partnership in the ecosystem
that leverages the core strengths of SAP Services and Support and
our partner network. Essential Utilities has ambitious goals that
it has set out to accomplish over the next several years based on a
shared transformation vision enabled by the SAP
platform."
About Essential Utilities.
Essential is one of the largest publicly traded water,
wastewater and natural gas providers in the U.S., serving
approximately 5 million people across 10 states under the Aqua and
Peoples brands. Essential is committed to excellence in proactive
infrastructure investment, regulatory expertise, operational
efficiency and environmental stewardship. The company recognizes
the importance water and natural gas play in everyday life and is
proud to deliver safe, reliable services that contribute to the
quality of life in the communities it serves. For more information,
visit http://www.essential.co.
About SAP
SAP's strategy is to help every business run as an intelligent
enterprise. As the market leader in enterprise application
software, we help companies of all sizes and in all industries run
at their best: 77% of the world's transaction revenue touches an
SAP system. Our machine learning, Internet of Things (IoT), and
advanced analytics technologies help turn customers' businesses
into intelligent enterprises. SAP helps give people and
organizations deep business insight and fosters collaboration that
helps them stay ahead of their competition. We simplify technology
for companies so they can consume our software the way they want –
without disruption. Our end-to-end suite of applications and
services enables business and public customers across 25 industries
globally to operate profitably, adapt continuously, and make a
difference. With a global network of customers, partners,
employees, and thought leaders, SAP helps the world run better and
improve people's lives. For more information, visit www.sap.com.
About Infosys
Infosys is a global leader in next-generation digital services
and consulting. We enable clients in 46 countries to navigate their
digital transformation. With nearly four decades of experience in
managing the systems and workings of global enterprises, we
expertly steer our clients through their digital journey. We do it
by enabling the enterprise with an AI-powered core that helps
prioritize the execution of change. We also empower the business
with agile digital at scale to deliver unprecedented levels of
performance and customer delight. Our always-on learning agenda
drives their continuous improvement through building and
transferring digital skills, expertise, and ideas from our
innovation ecosystem.
Visit www.infosys.com to see how Infosys (NYSE: INFY) can
help your enterprise navigate your next.
Safe Harbor
Certain statements in this release concerning our future growth
prospects, financial expectations and plans for navigating the
COVID-19 impact on our employees, clients and stakeholders are
forward-looking statements intended to qualify for the 'safe
harbor' under the Private Securities Litigation Reform Act of 1995,
which involve a number of risks and uncertainties that could cause
actual results to differ materially from those in such
forward-looking statements. The risks and uncertainties relating to
these statements include, but are not limited to, risks and
uncertainties regarding COVID-19 and the effects of government and
other measures seeking to contain its spread, risks related to an
economic downturn or recession in India, the United
States and other countries around the world, changes in
political, business, and economic conditions, fluctuations in
earnings, fluctuations in foreign exchange rates, our ability to
manage growth, intense competition in IT services including those
factors which may affect our cost advantage, wage increases in
India, our ability to attract and
retain highly skilled professionals, time and cost overruns on
fixed-price, fixed-time frame contracts, client concentration,
restrictions on immigration, industry segment concentration, our
ability to manage our international operations, reduced demand for
technology in our key focus areas, disruptions in telecommunication
networks or system failures, our ability to successfully complete
and integrate potential acquisitions, liability for damages on our
service contracts, the success of the companies in which Infosys
has made strategic investments, withdrawal or expiration of
governmental fiscal incentives, political instability and regional
conflicts, legal restrictions on raising capital or acquiring
companies outside India,
unauthorized use of our intellectual property and general economic
conditions affecting our industry and the outcome of pending
litigation and government investigation. Additional risks that
could affect our future operating results are more fully described
in our United States Securities and Exchange Commission filings
including our Annual Report on Form 20-F for the fiscal year ended
March 31, 2020. These filings are
available at www.sec.gov. Infosys may, from time to time, make
additional written and oral forward-looking statements, including
statements contained in the Company's filings with the Securities
and Exchange Commission and our reports to shareholders. The
Company does not undertake to update any forward-looking statements
that may be made from time to time by or on behalf of the Company
unless it is required by law.
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SOURCE Infosys