CHICAGO, April 7, 2020 /PRNewswire/ -- United
announced today that customers can make changes to, or cancel, any
travel they have booked through the end of the year without fees if
they act between now and April
30.
Many customers' previous plans for travel, including summer
vacations, conferences and events have changed or are uncertain due
to the COVID-19 outbreak. To help with the uncertainty around their
future travel, customers who wish to change their dates of travel
can do so without paying a change fee. Customers who wish to cancel
their travel can request an Electronic Travel Certificate (ETC) for
the full value of their ticket. United recently extended the
expiration dates for all ETCs to 24 months from their date of
issue.
This new level of flexibility is in addition to United's
existing policy allowing anyone booking travel between March 3 – April 30
for future dates to change their tickets at no cost over the next
12 months.
With United's shared purpose of connecting people and uniting
the world we will be ready to welcome back travelers when they feel
comfortable returning to the friendly skies.
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SOURCE United Airlines