Health Net Provides Assistance to Holy Fire Evacuees in Riverside County
August 10 2018 - 8:05PM
Business Wire
Health Net of California, Inc., one of California’s largest
health care service plans, announced today that it is providing
assistance to members who are residents of Riverside County and
affected by the Holy Fire.
Health Net is helping ensure that plan members who have lost
their homes or have been evacuated due to current wildfire activity
in Riverside County have access to essential prescription
medications, critical Health Net information, and other healthcare
services to help them cope with grief, loss, stress or trauma.
On August 9, 2018, Gov. Jerry Brown declared a state of
emergency in Riverside County due to the effects of the Holy Fire,
which has threatened critical infrastructure, thousands of homes
and other structures and has caused the evacuation of
residents.
Prescription Information
Health Net will approve any essential prescription medications
(with current copayments and deductibles) for any Health Net member
in Riverside County whose medicine was lost in a fire or remained
behind during an evacuation. To obtain an emergency supply,
affected members need to return to the pharmacy where the original
prescription was filled. If the pharmacy is not open due to the
state of emergency, or for questions or assistance, Health Net
members should call 1-800-400-8987.
Coping Assistance
Health Net members who have lost their homes or have been
evacuated due to the current wildfire should contact MHN, Health
Net’s behavioral health subsidiary, for referrals to mental health
counselors, local resources or telephonic consultations to help
them cope with stress, grief, loss or other trauma resulting from
the fire. For the duration of the fire and its immediate aftermath,
affected Health Net members should contact MHN 24 hours a day,
seven days a week at 1-800-227-1060.
Information for Healthcare Providers
Health Net is taking steps to help ensure that healthcare
providers in areas affected by the wildfire are able to continue
providing for Health Net members’ medical needs. Healthcare
providers who contract with Health Net should call 1-800-641-7761
for guidance on prescription refill guidelines, length of time to
obtain authorizations for treatment, or approval for out-of-network
services in the event a contracting provider or facility becomes
unavailable.
Other Important Information
Depending on how the fire situation progresses, Health Net may
make additional changes to its policies as needed to help ensure
members have access to necessary healthcare services.
About Health Net
Health Net of California, Inc., a wholly owned subsidiary of
Health Net, Inc. and Centene Corporation (NYSE: CNC), provides and
administers health benefits through group, individual, Medicare
(including the Medicare prescription drug benefit commonly referred
to as “Part D”), Medi-Cal and dual eligible programs. Health Net
also offers access to behavioral health, substance abuse and
employee assistance programs, and managed healthcare services
related to prescription drugs. For more information on Health Net,
please visit the company’s website at HealthNet.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20180810005455/en/
Health Net of California, Inc.Ken Muché, (818)
676-6937kenneth.r.muche@healthnet.com
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