Guardian® Recognizes Verint as Innovative Partner of the Year in its Second Annual IT&SS Supplier Summit
November 14 2017 - 8:30AM
Business Wire
Fortune 250 Global Financial Services Company Honors Verint
for Innovations that Support the Company’s Strategy, Vision and
Culture
Verint® Systems Inc. (Nasdaq: VRNT) today announced that it is
the recipient of the “Innovative Partner of the Year” award by The
Guardian Life Insurance Company of America, which recognizes Verint
for empowering the organization with innovative and modern
solutions needed to meet today’s business challenges.
In a “Partner Innovation Challenge” sponsored by Guardian,
Verint was selected from among 35 suppliers who are part of a
unique Vendor Management Program. Guardian created the program in
2015 to encourage transparency and open dialogue with vendors, and
to strengthen partnerships for solving business challenges.
With 25 million customers nationally and 9,000 employees,
Guardian is one of the nation’s largest mutual life insurers, a
leading provider of employee benefits and the 2017 Harris Poll
EquiTrend® Study’s Life Insurance Brand of the Year. For six
consecutive years, J.D. Power has recognized Guardian’s retirement
services contact center for outstanding customer experience. The
company is achieving strong business results with Verint’s customer
engagement offerings, including enterprise workforce management
(WFM) to engage and empower employees, improve customer experience,
and simplify complex business challenges.
Verint’s Workforce Optimization™ suite was singled out in
Guardian’s presentation of the award in September. “This partner
has an innovative back office suite that is very collaborative and
responsive,” said Dan Johnson, CTO for Guardian. “The solution
Verint provides for Guardian is focused on the outcomes that matter
to us and it provides realistic ROIs. The company demonstrates
advanced industry knowledge and focuses it on the challenges that
we are trying to solve.”
The Verint team described the challenge as perfectly aligned
with its commitment to developing customers for life. “By enabling
customers like Guardian to realize the full benefits of Verint
solutions, we are transforming the way they engage with their
customers,” said Verint’s Elan Moriah, President, Customer
Engagement Solutions. “Leading organizations across industries and
around the world choose Verint to help them elevate customer
engagement to a competitive differentiator for their entire company
and trust Verint to power their evolution toward modern customer
engagement.”
“We appreciate partners who look for creative ways that go
beyond the traditional to add value to our relationships, encourage
transparency and ensure our mutual success,” said Rob Orzack,
Senior Manager of Vendor Management, Guardian. “Our Innovation
Challenge and our Vendor Management Program are all part of this.
We have a formal process for suppliers to have open, ongoing
communication with us on ways to leverage their tools for business
advantage, and Verint clearly stood out in our challenge.”
About Verint Systems Inc.
Verint® (Nasdaq: VRNT) is a global leader in Actionable
Intelligence® solutions with a focus on customer engagement
optimization, security intelligence, and fraud, risk and
compliance. Today, over 10,000 organizations in more than 180
countries—including over 80 percent of the Fortune 100—count on
intelligence from Verint solutions to make more informed, effective
and timely decisions. Learn more about how we’re creating A Smarter
World with Actionable Intelligence® at www.verint.com.
This press release contains “forward-looking statements,”
including statements regarding expectations, predictions, views,
opportunities, plans, strategies, beliefs, and statements of
similar effect relating to Verint Systems Inc. These
forward-looking statements are not guarantees of future performance
and they are based on management's expectations that involve a
number of risks, uncertainties and assumptions, any of which could
cause actual results to differ materially from those expressed in
or implied by the forward-looking statements. For a detailed
discussion of these risk factors, see our Annual Report on Form
10-K for the fiscal year ended January 31, 2017, our Quarterly
Report on Form 10-Q for the quarter ended July 31, 2017, and other
filings we make with the SEC. The forward-looking statements
contained in this press release are made as of the date of this
press release and, except as required by law, Verint assumes no
obligation to update or revise them or to provide reasons why
actual results may differ.
VERINT, ACTIONABLE INTELLIGENCE, MAKE BIG DATA ACTIONABLE,
CUSTOMER-INSPIRED EXCELLENCE, INTELLIGENCE IN ACTION, IMPACT 360,
WITNESS, VERINT VERIFIED, KANA, LAGAN, VOVICI, GMT, VICTRIO,
AUDIOLOG, CONTACT SOLUTIONS, OPINIONLAB, ADTECH, CUSTOMER
ENGAGEMENT SOLUTIONS, CYBER INTELLIGENCE SOLUTIONS, VOICE OF THE
CUSTOMER ANALYTICS, NEXTIVA, EDGEVR, RELIANT, VANTAGE, STAR-GATE,
ENGAGE, CYBERVISION, FOCALINFO, SUNTECH, and VIGIA are trademarks
or registered trademarks of Verint Systems Inc. or its
subsidiaries. Other trademarks mentioned are the property of their
respective owners.
Guardian® is a registered trademark of The Guardian Life
Insurance Company of America.
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Information:Anne
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Relations:Alan Rodenalan.roden@verint.com
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