TAM Inaugurates Exclusive VIP Lounge for First Class Passengers
April 08 2008 - 1:00PM
PR Newswire (US)
Airline is the only one in Brazil to offer the service, which
includes a menu especially developed by French chef Yann Corderon
and a beverage selection by wine steward Arthur Azevedo SAO PAULO,
Brazil, April 8, 2008 /PRNewswire-FirstCall/ -- TAM Linhas Aereas
has inaugurated a new VIP lounge at Guarulhos International Airport
(Sao Paulo), exclusively for First Class passengers flying to New
York, Paris, Milan and London. Focused on high quality service, the
new lounge guarantees customers comfort and privacy in a relaxed
one-of-a-kind atmosphere. TAM is the only airline in Brazil to
offer this service, translating the quest for excellence into
service, one of the company's three service promises, along with
excellence in technical operational matters and management. (Logo:
http://www.newscom.com/cgi-bin/prnh/20080221/SPTH002LOGO ) A team
has been specially trained to help passengers in accordance with
Tam's quality service. The staff have perfected professional and
hospitality service and have been trained in special procedures for
First Class passengers for check-in and ticket scanning. "TAM is
investing in modernization and expansion of its VIP lounges so
customers can have a place to relax, rest or work while waiting for
their flight," said TAM commercial vice president, Wagner Ferreira.
In the new VIP lounge, passengers will have access to laptops with
free broadband and wireless internet. The company will also provide
a wide selection of newspapers and magazines, both national and
international, as well as LCD TV and a TAM mini-library with books
and items from company collections. If that were not enough, there
will be piano performances every night. In the restrooms, moments
after placing a request with the hospitality team, passengers will
find a bathrobe, heated Trousseau towels, and special toiletries by
Loccitane. The new space covers an area of 130 square meters, and
includes a full buffet with snacks, fruit and cold cuts, as well as
menus prepared by French chef Yann Corderon for each meal of the
day, with three service cycles that change every month. In the
first cycle, for instance, a salmon crepe is served along with
croque Monsieur, croissants, brioches, muffins, fresh fruit, bread,
pastry and cold cuts for breakfast. The afternoon and evening menu
offers tomato tartare with cheese, smoked salmon carpaccio, dried
fruit, fresh fruit, mini sandwiches, pastry and cold cuts. The menu
will be accompanied by a selection of champagnes, wines, liquor,
cocktails, liqueurs and brandies hand selected by wine steward
Arthur Azevedo, president of the Brazilian Association of Wine
Stewards - Sao Paulo, and wine list consultant for TAM's
international flights. Created by the architectural and design firm
of Aline Cobra, the First Class VIP lounge is open daily from 6:00
a.m. to 12:00 noon and from 4:00 p.m. to 11:30 p.m. It is located
in the restricted area of Terminal 1, Wing B, next to the Federal
Police inspection station. TAM First Class - In December of 2007,
TAM introduced the new configuration and interior of the aircraft
making long-distance flights. The four exclusive First Class seats
are in shades of beige, green and red. The plush carpet lends a
sense of enhanced elegance. Curtains, blankets, towels and china
were designed in the same shades to provide a more harmonious
setting, and give forth that special Brazilian feeling. Passengers
flying TAM First Class may also arrange for free cell phone usage
with special rates, as well as deluxe car service from the airport
to hotel, residence or office, and back to the airport. Investor
Relations: Phone: (55) (11) 5582-9715 Fax: (55) (11) 5582-8149
http://www.tam.com.br/ir Press Agency: Phone: (55) (11) 5582-8167
Fax: (55) (11) 5582-8155 MVL Comunicacao Phone. (11) 3594-0302 /
0304 / 0305 About TAM: TAM (http://www.tam.com.br/) has been the
leader in the Brazilian domestic market for more than four years,
and closed February 2008 with a 50.6% market share. The company
operates flights to 42 Brazilian destinations. It serves 79
different destinations in the Brazilian market through commercial
agreements with regional companies. Among Brazilian airline
companies, TAM's international market share was 67.2% in February.
Its international operations include direct flights to 17
destinations: New York and Miami (USA), Paris (France), London
(England), Milan (Italy), Frankfurt (Germany), Madrid (Spain),
Buenos Aires and Cordoba (Argentina), Santiago (Chile), Caracas
(Venezuela), Montevideo and Punta del Este (Uruguay), Asuncion and
Ciudad del Este (Paraguay), and Santa Cruz de la Sierra and
Cochabamba (Bolivia). Additionally, it has code share agreements
with international airlines, which allow passengers to travel to
another 64 destinations in the United States, South America and
Europe. TAM was the first airline company to launch a loyalty
program in Brazil; TAM's program currently has 4.5 million members
and has redeemed more than 5.2 million tickets in exchange for
points. http://www.newscom.com/cgi-bin/prnh/20080221/SPTH002LOGO
http://photoarchive.ap.org/ DATASOURCE: TAM CONTACT: Libano Miranda
Barroso, TAM Investor Relations, +011-55-11-5582-9715, fax,
+011-55-11-5582-8149, Web site: http://www.tam.com.br/
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