HTH Worldwide Selects Kofax to Optimize the Efficiency and Security of Medical Claims Submissions via Mobile Devices
March 04 2014 - 3:00AM
Business Wire
Solution Enables Users to Easily Submit Medical
Claims from Smartphones and Tablets
Kofax® Limited (NASDAQ: KFX) (LSE: KFX), a leading provider of
smart process applications for the business critical First Mile™ of
customer interactions, today announced that HTH Worldwide (HTH), a
technology-based services company serving global travelers and
international health insurance companies has selected a Kofax
solution to capture and process medical claims and supporting
documents via mobile devices. The company is using Kofax Mobile
Capture™ to ensure HTH’s mobile app captures images of the highest
quality and compresses them into small file sizes that are more
efficient for transmission and archive purposes. The solution also
improves security for members by not saving captured images
directly on the mobile devices.
“Prior to using Kofax Mobile Capture, we were managing a high
volume of low quality images that were too large, illegible and
difficult to process,” said Alex Wood, Managing Director, HTH
Worldwide. “Working with these images was time consuming, costly
and became a source of frustration for both the claims department
and our members. ‟Kofax’s mobile technology has been tremendous in
alleviating those problems and is enabling our claims department to
operate far more efficiently. It’s also making the claims process
for our members more convenient, less time consuming and
secure.”
HTH estimates it will capture and process tens of thousands of
documents in 2014 through the use of its mobile app. It expects
that number to grow quickly as more members opt for the convenience
and security that comes with transmitting documents via mobile
devices.
“HTH’s leadership understands that winning in the Age of the
Customer requires conducting business in the way customers prefer,”
said Grant Johnson, Chief Marketing Officer at Kofax. “As mobile
devices increasingly become customers’ preferred channel, more
companies are turning to Kofax for innovative and smart mobile
solutions.”
About Kofax Mobile Capture
Kofax Mobile Capture extends Kofax imaging capabilities to
smartphones and tablets. It enables customers to use cameras in
those devices to capture images of documents, photographs and data
and then pass that content to Kofax workflows that manage it into
enterprise applications and repositories. Capturing this
information at the Point of Origination™ from virtually anywhere,
and delivering it to enterprise applications accelerates processes,
minimizes latency, speeds transactions and reduces processing costs
for better customer service.
About HTH
HTH Worldwide is a technology-based services company serving
global travelers and international health insurance companies by
creating convenient access to quality healthcare services around
the world. HTH is based in Radnor, Pennsylvania, and has customers
in the U.S., U.K., Australia, Canada and the Middle East.
About Kofax
Kofax is a leading provider of smart process applications for
the business critical First Mile of customer interactions. These
begin with an organization’s systems of engagement, which generate
real time, information intensive communications from customers, and
provide an essential connection to their systems of record, which
are typically large scale, rigid enterprise applications and
repositories not easily adapted to more contemporary technology.
Success in the First Mile can dramatically improve an
organization’s customer experience and greatly reduce operating
costs, thus driving increased competitiveness, growth and
profitability. Kofax software and solutions provide a rapid return
on investment to more than 20,000 customers in financial services,
insurance, government, healthcare, business process outsourcing and
other markets. Kofax delivers these through its own sales and
service organization, and a global network of more than 800
authorized partners in more than 75 countries throughout the
Americas, EMEA and Asia Pacific. For more information, visit
kofax.com.
# # #
© 2014 Kofax Limited. Kofax is a registered trademark and First
Mile and Mobile Capture are trademarks of Kofax Limited.
Source: Kofax
Media Contact:KofaxColleen Edwards, +1 (949) 783-1582Vice
President, Corporate
Communicationscolleen.edwards@kofax.comorInvestor
Contacts:MKR Group Inc.Todd Kehrli, +1 (323)
468-2300kfx@mkr-group.comorFTI ConsultingSophie McMillan, +44 (0)
20 7831 3113kofax@fticonsulting.com
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