Top-Five U.S. Bank Makes Million Dollar Investment in Kofax Mobile Capture
February 03 2014 - 3:00AM
Business Wire
Solution Includes the Recently Launched Kofax
Mobile Capture Platform and Frameworks for Mobile Bill Pay and
Mobile Check Deposit Apps
Kofax® Limited (NASDAQ: KFX)(LSE: KFX), a leading provider
of smart process applications for the business critical First Mile™
of customer interactions, today announced that one of the five
largest U.S. banks has made a $1.0 million initial investment in
software licenses for the recently launched Kofax Mobile Capture™
Platform and frameworks for Mobile Bill Pay and Mobile Check
Deposit apps. The bank will use the solution to over time
progressively expand and enhance its mobile banking apps for
customers throughout the U.S.
The bank currently has millions of customers who take advantage
of its mobile banking apps. As part of a program to retain and
expand its customer base, the bank selected Kofax because of its
unique ability to deliver a wide range of mobile capture
applications, including check deposit, bill pay, new customer
onboarding, new account openings and mortgage application
processing, on a single platform. Kofax also was selected because
of its flexible software development kit for mobile capture apps
and advanced analytics that provide organizations with actionable
insights into these customer facing processes and the accuracy and
performance of their mobile apps.
The transaction was closed and delivered during January
2014.
“This bank’s selection of the Kofax Mobile Capture Platform is a
significant validation of our strategy to offer a single platform
that supports a wide range of mobile capture apps,” said Howard
Dratler, Executive Vice President of Field Operations at Kofax.
“Our technology provides financial leaders with tools that enable
them to control their own mobile development on a highly scalable
platform that can handle hundreds of millions of documents and
transactions per year, and optimize the overall customer
experience.”
About Kofax Mobile Capture Platform
The Kofax Mobile Capture™ Platform enables organizations to
integrate powerful, interactive capture and process management
capabilities into their mobile apps, which streamlines
information-intensive interactions and extends self-service
capabilities to customers. It turns smartphones into information
capture devices, with more dynamic apps that “meet customers where
they are”—when they want to be engaged and on their preferred
channel. With the Kofax Mobile Capture Platform, organizations can
improve customer service and accelerate transactions, all while
driving greater revenue.
Kofax also has easily customizable frameworks for two apps built
on the Kofax Mobile Capture Platform:
- Kofax Mobile Bill Pay, with patented
image perfection, enables banks and their customers to easily and
effectively capture bills and add payees to a bank’s automatic bill
pay system. This improves customer service and satisfaction, and
more closely ties users to the banks’ mobile banking and online
solutions, which has proven to significantly reduce the likelihood
of a customer switching banks.
- Kofax Mobile Check Deposit gives
banking customers the ability to deposit checks directly from their
smartphones and tablets. Kofax’s ability to capture checks with
superior image quality enables banks to process more checks faster
with greater accuracy. It also delivers more accurate data to the
core banking system, resulting in fewer exceptions that would
otherwise require manual intervention.
About Kofax
Kofax is a leading provider of smart process applications for
the business critical First Mile of customer interactions. These
begin with an organization’s systems of engagement, which generate
real time, information intensive communications from customers, and
provide an essential connection to their systems of record, which
are typically large scale, rigid enterprise applications and
repositories not easily adapted to more contemporary technology.
Success in the First Mile can dramatically improve an
organization’s customer experience and greatly reduce operating
costs, thus driving increased competitiveness, growth and
profitability. Kofax software and solutions provide a rapid return
on investment to more than 20,000 customers in financial services,
insurance, government, healthcare, business process outsourcing and
other markets. Kofax delivers these through its own sales and
service organization, and a global network of more than 800
authorized partners in more than 75 countries throughout the
Americas, EMEA and Asia Pacific. For more information, visit
kofax.com.
© 2014 Kofax Limited. Kofax is a registered trademark and First
Mile and Kofax Mobile Capture are trademarks of Kofax Limited.
Source: Kofax
Media Contact:Colleen EdwardsVice President, Corporate
Communications+1-949-783-1582colleen.edwards@kofax.comorInvestor
Contacts:MKR Group Inc.Todd
Kehrli+1-323-468-2300kfx@mkr-group.comorFTI ConsultingSophie
McMillan+44 (0) 20 7831 3113kofax@fticonsulting.com
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