TIDMHSBA

RNS Number : 4599C

HSBC Holdings PLC

22 February 2022

 
Risk 
 
  Our risk review outlines our approach 
  to risk management, how we identify 
  and monitor top and emerging risks, 
  and the actions we take to mitigate 
  them. In addition, it explains our 
  material banking risks, including 
  how we manage capital. 
                                      Page 
Our approach to risk                   121 
------------------------------------  ---- 
Our risk appetite                      121 
------------------------------------  ---- 
Risk management                        121 
------------------------------------  ---- 
Key developments in 2021               124 
------------------------------------  ---- 
Top and emerging risks                 124 
------------------------------------  ---- 
Externally driven                      124 
------------------------------------  ---- 
Internally driven                      129 
                                      ---- 
Areas of special interest              131 
------------------------------------  ---- 
Risks related to Covid-19              131 
------------------------------------  ---- 
Climate-related risks                  131 
                                      ---- 
Our material banking risks             135 
------------------------------------  ---- 
Credit risk                            137 
------------------------------------  ---- 
Treasury risk                          189 
------------------------------------  ---- 
Market risk                            203 
------------------------------------  ---- 
Resilience risk                        207 
------------------------------------  ---- 
Regulatory compliance risk             208 
------------------------------------  ---- 
Financial crime risk                   208 
------------------------------------  ---- 
Model risk                             209 
------------------------------------  ---- 
Insurance manufacturing operations 
 risk                                  210 
------------------------------------  ---- 
 

Investing in technology to screen suspicious activities

We screen the names of more than 112 million personal and corporate customers every day against external and internal watchlists to identify potential financial crime risks and their impact on our customers and organisation. This currently generates approximately 350,000 alerts for our colleagues to review each month. In October, working with technology company Silent Eight, we launched a global automated alert adjudication tool for name screening, which will be able to close 50% of the false positives without human intervention. This will help us increase the speed and accuracy of monitoring adherence to risk appetite, while reducing the cost of compliance.

 
Our approach to risk 
 

Our risk appetite

We recognise the importance of a strong culture, which refers to our shared attitudes, values and standards that shape behaviours related to risk awareness, risk taking and risk management. All our people are responsible for the management of risk, with the ultimate accountability residing with the Board.

We seek to build our business for the long term by balancing social, environmental and economic considerations in the decisions we make. Our strategic priorities are underpinned by our endeavour to operate in a sustainable way. This helps us to carry out our social responsibility and manage the risk profile of the business. We are committed to managing and mitigating climate-related risks, both physical and transition risks, and continue to incorporate consideration of these into how we manage and oversee risks internally and with our customers.

The following principles guide the Group's overarching appetite for risk and determine how our businesses and risks are managed.

Financial position

-- We aim to maintain a strong capital position, defined by regulatory and internal capital ratios.

-- We carry out liquidity and funding management for each operating entity, on a stand-alone basis.

Operating model

-- We seek to generate returns in line with our risk appetite and strong risk management capability.

-- We aim to deliver sustainable and diversified earnings and consistent returns for shareholders.

Business practice

-- We have zero tolerance for any of our people knowingly engaging in any business, activity or association where foreseeable reputational risk or damage has not been considered and/or mitigated.

-- We have no appetite for deliberately or knowingly causing detriment to consumers, or incurring a breach of the letter or spirit of regulatory requirements.

-- We have no appetite for inappropriate market conduct by any member of staff or by any Group business.

-- We are committed to managing the climate risks that have an impact on our financial position, and delivering on our net zero ambition.

Enterprise-wide application

Our risk appetite encapsulates the consideration of financial and non-financial risks. We define financial risk as the risk of a financial loss as a result of business activities. We actively take these types of risks to maximise shareholder value and profits. Non-financial risk is the risk to achieving our strategy or objectives as the result of failed internal processes, people and systems, or from external events.

Our risk appetite is expressed in both quantitative and qualitative terms and applied at the global business level, at the regional level and to material operating entities. Every three years, the Global Risk and Compliance function commissions an external independent firm to review the Group's approach to risk appetite and to help ensure that it remains in line with market best practice and regulatory expectations. This review was last carried out in 2019 and confirmed the Group's risk appetite statement ('RAS') remains aligned to best practices, regulatory expectations and strategic goals. Our risk appetite continues to evolve and expand its scope as part of our regular review process.

The Board reviews and approves the Group's risk appetite twice a year to make sure it remains fit for purpose. The Group's risk appetite is considered, developed and enhanced through:

   --    an alignment with our strategy, purpose, values and customer needs; 
   --    trends highlighted in other Group risk reports; 
   --    communication with risk stewards on the developing risk landscape; 
   --    strength of our capital, liquidity and balance sheet; 
   --    compliance with applicable laws and regulations; 

-- effectiveness of the applicable control environment to mitigate risk, informed by risk ratings from risk control assessments;

   --    functionality, capacity and resilience of available systems to manage risk; and 
   --    the level of available staff with the required competencies to manage risks. 

We formally articulate our risk appetite through our RAS. Setting out our risk appetite ensures that we agree a suitable level of risk for our strategy. In this way, risk appetite informs our financial planning process and helps senior management to allocate capital to business activities, services and products.

The RAS consists of qualitative statements and quantitative metrics, covering financial and non-financial risks. It is applied to the development of business line strategies, strategic and business planning and remuneration. At a Group level, performance against the RAS is reported to the Group Risk Management Meeting ('RMM') alongside key risk indicators to support targeted insight and discussion on breaches of risk appetite and any associated mitigating actions. This reporting allows risks to be promptly identified and mitigated, and informs risk-adjusted remuneration to drive a strong risk culture.

Each global business, region and strategically important country and territory is required to have its own RAS, which is monitored to help ensure it remains aligned with the Group's RAS. Each RAS and business activity is guided and underpinned by qualitative principles and/or quantitative metrics.

Risk management

We recognise that the primary role of risk management is to protect our customers, business, colleagues, shareholders and the communities that we serve, while ensuring we are able to support our strategy and provide sustainable growth. This is supported through our three lines of defence model described on page 123.

The implementation of our business strategy, which includes a major transformation programme, remains a key focus. As we implement change initiatives, we actively manage the execution risks. We also perform periodic risk assessments, including against strategies, to help ensure retention of key personnel for our continued safe operation.

We aim to use a comprehensive risk management approach across the organisation and across all risk types, underpinned by our culture and values. This is outlined in our risk management framework, including the key principles and practices that we employ in managing material risks, both financial and non-financial. The framework fosters continual monitoring, promotes risk awareness and encourages a sound operational and strategic decision-making and escalation process. It also supports a consistent approach to identifying, assessing, managing and reporting the risks we accept and incur in our activities, with clear accountabilities. We continue to actively review and develop our risk management framework and enhance our approach to managing risk, through our activities with regard to: people and capabilities; governance; reporting and management information; credit risk management models; and data.

We merged our Group Risk and Compliance functions on 1 July 2021 to take an increasingly comprehensive view of risk, and enhance cross-discipline collaboration on key areas such as fraud, credit and conduct risk. This merger did not have an impact on our policies and practices regarding the management of risk. Led by the Group Chief Risk and Compliance Officer, this merged function plays an important role in reinforcing our culture and values. It focuses on creating an environment that encourages our people to speak up and do the right thing.

Group Risk and Compliance is independent from the global businesses, including our sales and trading functions, to provide challenge, oversight and appropriate balance in risk/reward decisions.

Our risk management framework

The following diagram and descriptions summarise key aspects of the risk management framework, including governance, structure, risk management tools and our culture, which together help align employee behaviour with risk appetite.

 
Key components of our risk management framework 
 
 
Risk governance      Non-executive risk governance                  The Board approves the Group's 
                                                                     risk appetite, plans and performance 
                                                                     targets. It sets the 'tone from 
                                                                     the top' and is advised by the 
                                                                     Group Risk Committee (see page 
                                                                     232). 
                     =========================================== 
 
                     Executive risk governance                      Our executive risk governance structure 
                                                                     is responsible for the enterprise-wide 
                                                                     management of all risks, including 
                                                                     key policies and frameworks for 
                                                                     the management of risk within the 
                                                                     Group (see pages 123 and 135). 
 
 
Roles and            Three lines of defence                         Our 'three lines of defence' model 
 responsibilities     model                                          defines roles and responsibilities 
                                                                     for risk management. An independent 
                                                                     Global Risk and Compliance function 
                                                                     helps ensure the necessary balance 
                                                                     in risk/return decisions (see page 
                                                                     123). 
                     =========================================== 
 
 
Processes            Risk appetite                                  The Group has processes in place 
 and tools                                                           to identify/assess, monitor, manage 
                                                                     and report risks to help ensure 
                                                                     we remain within our risk appetite. 
                     =========================================== 
 
                     Enterprise-wide risk management 
                     tools 
                     =========================================== 
 
                     Active risk management: 
                      identification/assessment, 
                      monitoring, management 
                      and reporting 
                     =========================================== 
 
 
Internal             Policies and procedures                        Policies and procedures define 
 controls                                                            the minimum requirements for the 
                                                                     controls required to manage our 
                                                                     risks. 
=================    =========================================== 
 
                     Control activities                             Operational and resilience risk 
                                                                     management defines minimum standards 
                                                                     and processes for managing operational 
                                                                     risks and internal controls. 
                     =========================================== 
 
                     Systems and infrastructure                     The Group has systems and/or processes 
                                                                     that support the identification, 
                                                                     capture and exchange of information 
                                                                     to support risk management activities. 
=================    =========================================== 
 
 
 

Risk governance

The Board has ultimate responsibility for the effective management of risk and approves our risk appetite.

The Group Chief Risk and Compliance Officer, supported by the RMM, holds executive accountability for the ongoing monitoring, assessment and management of the risk environment and the effectiveness of the risk management framework.

The Group Chief Risk and Compliance Officer is also responsible for the oversight of reputational risk, with the support of the Group Reputational Risk Committee. The Group Reputational Risk Committee considers matters arising from customers, transactions and third parties that either present a serious potential reputational risk to the Group or merit a Group-led decision to ensure a consistent risk management approach across the regions, global

businesses and global functions. Our reputational risk policy sets out our risk appetite and the principles for managing reputational risk. Further details can be found under the 'Reputational risk' section of www.hsbc.com/our-approach/risk-and-responsibility.

Day-to-day responsibility for risk management is delegated to senior managers with individual accountability for decision making. All our people have a role to play in risk management. These roles are defined using the three lines of defence model, which takes into account our business and functional structures as described in the following commentary, 'Our responsibilities'.

We use a defined executive risk governance structure to help ensure there is appropriate oversight and accountability of risk, which facilitates reporting and escalation to the Group RMM. This structure is summarised in the following table.

 
Governance structure for the management of risk and compliance 
 
Risk Management           Group Chief Risk 
 Meeting                   and Compliance Officer          *    Supporting the Group Chief Risk and Compliance 
                           Group Chief Legal                    Officer in exercising Board-delegated risk management 
                           Officer                              authority 
                           Group Chief Executive 
                           Group Chief Financial 
                           Officer                         *    Overseeing the implementation of risk appetite and 
                           All other Group Executive            the risk management framework 
                           Committee members 
 
                                                           *    Forward-looking assessment of the risk environment, 
                                                                analysing possible risk impacts and taking 
                                                                appropriate action 
 
 
                                                           *    Monitoring all categories of risk and determining 
                                                                appropriate mitigating action 
 
 
                                                           *    Promoting a supportive Group culture in relation to 
                                                                risk management and conduct 
------------------------  -----------------------------  ------------------------------------------------------------ 
Global Risk               Group Chief Risk 
 Executive Committee       and Compliance Officer          *    Supporting the Group Chief Risk and Compliance 
                           Chief risk officers                  Officer in providing strategic direction for the 
                           of HSBC's global                     Global Risk and Compliance function, setting 
                           businesses and regions               priorities and providing oversight 
                           Heads of Global Risk 
                           and Compliance sub-functions 
                                                           *    Overseeing a consistent approach to accountability 
                                                                for, and mitigation of, risk and compliance across 
                                                                the Group 
------------------------  -----------------------------  ------------------------------------------------------------ 
Global business/regional  Global business/regional 
 risk management           chief risk officer              *    Supporting the Group Chief Risk and Compliance 
 meetings                  Global business/regional             Officer in exercising Board-delegated risk management 
                           chief executive officer              authority 
                           Global business/regional 
                           chief financial officer 
                           Global business/regional        *    Forward-looking Group assessment of the risk 
                           heads of global functions            environment, analysing the possible risk impact and 
                                                                taking appropriate action 
 
 
                                                           *    Implementation of risk appetite and the risk 
                                                                management framework 
 
 
                                                           *    Monitoring all categories of risk and determining 
                                                                appropriate mitigating actions 
 
 
                                                           *    Embedding a supportive culture in relation to risk 
                                                                management and controls 
------------------------  -----------------------------  ------------------------------------------------------------ 
 

The Board committees with responsibility for oversight of risk-related matters are set out on page 237.

.

Our responsibilities

All our people are responsible for identifying and managing risk within the scope of their roles. Roles are defined using the three lines of defence model, which takes into account our business and functional structures as described below.

Three lines of defence

To create a robust control environment to manage risks, we use an activity-based three lines of defence model. This model delineates management accountabilities and responsibilities for risk management and the control environment.

The model underpins our approach to risk management by clarifying responsibility and encouraging collaboration, as well as enabling efficient coordination of risk and control activities. The three lines of defence are summarised below:

-- The first line of defence owns the risks and is responsible for identifying, recording, reporting and managing them in line with risk appetite, and ensuring that the right controls and assessments are in place to mitigate them.

-- The second line of defence challenges the first line of defence on effective risk management, and provides advice and guidance in relation to the risk.

-- The third line of defence is our Global Internal Audit function, which provides independent assurance as to whether our risk management approach and processes are designed and operating effectively.

Global Risk and Compliance function

Our Global Risk and Compliance function is responsible for the Group's risk management framework. This responsibility includes establishing global policy, monitoring risk profiles, and identifying and managing forward-looking risk. Global Risk and Compliance is made up of sub-functions covering all risks to our business. Forming part of the second line of defence, the Global Risk and Compliance function is independent from the global businesses, including sales and trading functions, to provide challenge, appropriate oversight and balance in risk/return decisions.

Responsibility for minimising both financial and non-financial risk lies with our people. They are required to manage the risks of the business and operational activities for which they are responsible. We maintain adequate oversight of our risks through our various specialist risk stewards and the collective accountability held by our chief risk officers.

We have continued to strengthen the control environment and our approach to the management of non-financial risk, as broadly set out in our risk management framework. The management of non-financial risk focuses on governance and risk appetite, and provides a single view of the non-financial risks that matter the most and the associated controls. It incorporates a risk management system designed to enable the active management of non-financial risk. Our ongoing focus is on simplifying our approach to non-financial risk management, while driving more effective oversight and better end-to-end identification and management of non-financial risks. This is overseen by the Operational and Resilience Risk function, headed by the Group Head of Operational and Resilience Risk.

Stress testing and recovery planning

We operate a wide-ranging stress testing programme that is a key part of our risk management and capital and liquidity planning. Stress testing provides management with key insights into the impact of severely adverse events on the Group, and provides confidence to regulators on the Group's financial stability.

Our stress testing programme assesses our capital and liquidity strength through a rigorous examination of our resilience to external shocks. As well as undertaking regulatory-driven stress tests, we conduct our own internal stress tests in order to understand the nature and level of all material risks, quantify the impact of such risks and develop plausible business-as-usual mitigating actions.

Internal stress tests

Our internal capital assessment uses a range of stress scenarios that explore risks identified by management. They include potential adverse macroeconomic, geopolitical and operational risk events, as well as other potential events that are specific to HSBC.

The selection of stress scenarios is based upon the output of our identified top and emerging risks and our risk appetite. Stress testing analysis helps management understand the nature and extent of vulnerabilities to which the Group is exposed. Using this information, management decides whether risks can or should be mitigated through management actions or, if they were to crystallise, be absorbed through capital and liquidity. This in turn informs decisions about preferred capital and liquidity levels and allocations.

In addition to the Group-wide stress testing scenarios, each major subsidiary conducts regular macroeconomic and event-driven scenario analyses specific to its region. They also participate, as required, in the regulatory stress testing programmes of the jurisdictions in which they operate, such as the Bank of England ('BoE') stress tests required in the UK, Comprehensive Capital Analysis and Review and Dodd-Frank Act Stress Testing programmes in the US, and the stress tests of the Hong Kong Monetary Authority ('HKMA'). Global functions and businesses also perform bespoke stress testing to inform their assessment of risks to potential scenarios.

We also conduct reverse stress tests each year at Group level and, where required, at subsidiary entity level to understand potential extreme conditions that would make our business model non-viable. Reverse stress testing identifies potential stresses and vulnerabilities we might face, and helps inform early warning triggers, management actions and contingency plans designed to mitigate risks.

Recovery and resolution plans

Recovery and resolution plans form part of the integral framework safeguarding the Group's financial stability. The Group recovery plan, together with stress testing, helps us understand the likely outcomes of adverse business or economic conditions and in the identification of appropriate risk mitigating actions. The Group is committed to further developing its recovery and resolution capabilities in line with the BoE resolvability assessment framework requirements.

Key developments in 2021

We continued to actively manage the risks resulting from the Covid-19 pandemic and its impacts on our customers and operations during 2021, as well as other key risks described in this section. In addition, we enhanced our risk management in the following areas:

-- We streamlined the articulation of our risk appetite framework, providing further clarity on how risk appetite interacts with strategic planning and recovery planning processes.

-- We continued to simplify our approach to non-financial risk management, with the implementation of more effective oversight tools and techniques to improve end-to-end identification and management of these risks.

-- We accelerated the transformation of our approach to managing financial risks across the businesses and risk functions, including initiatives to enhance portfolio monitoring and analytics, credit risk management, traded risk management, treasury risk management and models used to manage financial risks.

-- We are progressing with a comprehensive regulatory reporting programme to strengthen our global processes, improve consistency, and enhance controls.

-- We launched an enhanced approach to conduct for all colleagues, businesses and geographies, establishing the outcomes to be achieved for customers and markets in all risk disciplines, operations and technologies and integrating it into our approach to culture and our risk management arrangements.

-- We continued to enhance our approach to portfolio risk management, through clearly defined roles and responsibilities, and improving our data and management information reporting capabilities.

-- The Climate Risk Oversight Forum continued to shape and oversee our approach to climate risk. We appointed a Head of Climate Risk in support of our climate change strategy and to oversee the development of our climate risk management capabilities. The climate risk programme continues to drive the delivery of our enhanced climate risk management approach.

-- We continued to improve the effectiveness of our financial crime controls with a targeted update of our fraud controls. We refreshed our financial crime policies, ensuring they remained up to date and addressed changing and emerging risks, and we continued to meet our regulatory obligations.

-- We introduced enhanced governance and oversight around management judgemental adjustments and related processes for IFRS 9 models and Sarbanes-Oxley controls.

 
Top and emerging risks 
 

We use a top and emerging risks process to provide a forward-looking view of issues with the potential to threaten the execution of our strategy or operations over the medium to long term.

We proactively assess the internal and external risk environment, as well as review the themes identified across our regions and global businesses, for any risks that may require global escalation. We update our top and emerging risks as necessary.

Our current top and emerging risks are as follows.

Externally driven

Geopolitical and macroeconomic risks

Our operations and portfolios are exposed to risks associated with political instability, civil unrest and military conflict, which could lead to disruption of our operations, physical risk to our staff and/or physical damage to our assets.

Global tensions over trade, technology and ideology are manifesting themselves in divergent regulatory standards and compliance regimes, presenting long-term strategic challenges for multinational businesses.

The Covid-19 pandemic brought supply chain issues into focus, with shortages appearing across several regions and products throughout 2020 and 2021, and it is not expected that these issues will ease significantly before mid-2022.

The pandemic has also heightened geopolitical tensions, which could have implications for the Group and its customers.

The Group will continue to need to consider potential regulatory, reputational and market risks arising from the evolving geopolitical landscape. In 2021, there was an escalation of diplomatic tensions between China and the US, and increasingly extending to the UK, the EU, India and other countries.

The US-China relationship in particular remains complex, with tensions over a number of critical issues. The US, the UK, the EU, Canada and other countries have imposed various sanctions and trade restrictions on Chinese individuals or companies, and the US continues to develop its approach to perceived strategic competition with China.

Among these, the US Hong Kong Autonomy Act authorises the imposition of secondary sanctions against non-US financial institutions found to be knowingly engaged in significant transactions with individuals and entities subject to US sanctions for engaging in certain activities that undermine Hong Kong's autonomy. In addition, the US has imposed restrictions on US persons' ability to buy or sell certain publicly traded securities linked to a number of prominent Chinese companies.

There is also a risk of increased sanctions being imposed by the US and other governments in relation to human rights, technology and other issues with China, and this could create a more complex operating environment for the Group and its customers. Notably, alongside the EU, UK, and Canada, the US has increasingly imposed sanctions and other measures in response to allegations of human rights abuses in Xinjiang.

China, in turn, has announced a number of its own sanctions and trade restrictions that target, or provide authority to target, foreign individuals or companies. These have been imposed mainly against certain public officials associated with the implementation of foreign sanctions against China. China has also promulgated new laws that provide a legal framework for imposing further sanctions and export restrictions, including laws prohibiting implementation of - or compliance with - foreign sanctions against China and creating a private right of action in Chinese courts for damages caused by third parties implementing foreign sanctions or other discriminatory measures.

These and any future measures and countermeasures that may be taken by the US, China and other countries may affect the Group, its customers and the markets in which the Group operates.

As the geopolitical landscape evolves, compliance by multinational corporations with their legal or regulatory obligations in one jurisdiction may be seen as supporting the law or policy objectives of that jurisdiction over another, creating additional compliance, reputational and political risks for the Group. We maintain dialogue with our regulators in various jurisdictions on the impact of legal and regulatory obligations on our business and customers.

Tensions between Russia and the US and a number of European states have heightened significantly following the increasing risk of hostilities between Russia and Ukraine. While negotiations are ongoing to seek a resolution, a continuation of or any further deterioration to the situation could have significant geopolitical implications, including economic, social and political repercussions on a number of regions that may impact HSBC and its customers. In addition, the US, the UK and the EU have threatened a significant expansion of sanctions and trade restrictions against Russia in the event of a Russian incursion into Ukraine, and Russian countermeasures are also possible.

Expanding data privacy and cybersecurity laws in a number of markets could pose potential challenges to intra-group data sharing. These developments could increase financial institutions' compliance burdens in respect of cross-border transfers of personal information.

Political disagreements between the UK and the EU, notably over the future operation of the Northern Ireland Protocol, have meant work on the creation of a framework for voluntary regulatory cooperation in financial services following the UK's withdrawal from the EU has stalled. While negotiations are continuing, it is unclear whether or when an agreement will be reached, and this has led to speculation that the UK may trigger Article 16 of the Protocol, which could suspend the operation of the Protocol in certain respects. Any decision to do so could be met with retaliatory action by the EU, complicating the terms of trade between the UK and the EU and potentially preventing progress in other areas such as financial services. We are monitoring the situation closely, including the potential impacts on our customers.

Our global presence and diversified customer base should help mitigate the direct impacts on our financial position of the absence of a comprehensive EU-UK agreement on financial services. Our wholesale and markets footprint in the EU provides a strong foundation for us to build upon. Over the medium to long term, the UK's withdrawal from the EU may impact markets and increase economic risk, particularly in the UK, which could adversely impact our profitability and prospects for growth in this market.

Monetary and fiscal policies in developed markets will likely remain broadly accommodative for some time owing to uncertainty over the economic outlook, although rising global inflation - partly on the back of higher energy prices - is putting pressure on central banks to tighten monetary policy. The US Federal Reserve Board began tapering its asset purchases in November 2021 and financial markets currently expect it to raise the Federal Funds rate over the next year. The European Central Bank is on course to end its extraordinary asset purchase programme in March 2022.

Persistent supply issues or further increases in energy prices - for instance as a result of escalation in the Russia-Ukraine crisis - could keep inflation high and force central banks to tighten monetary policies faster than currently envisaged. Conversely, monetary policy tightening may be constrained by the emergence and spread of new Covid-19 variants that dampen economic recovery. We continue to monitor our risk profile closely in the context of uncertainty over monetary policy.

The global economic recovery in 2021 eased financial difficulties for some of our customers, which contributed to a reduction in ECL charges. For further details on customer relief programmes, see page 159.

Mitigating actions

-- We closely monitor geopolitical and economic developments in key markets and sectors and undertake scenario analysis where appropriate. This helps us to take portfolio actions where necessary, including enhanced monitoring, amending our risk appetite and/or reducing limits and exposures.

-- We stress test portfolios of particular concern to identify sensitivity to loss under a range of scenarios, with management actions being taken to rebalance exposures and manage risk appetite where necessary.

-- We regularly review key portfolios to help ensure that individual customer or portfolio risks are understood and our ability to manage the level of facilities offered through any downturn is appropriate.

-- We continue to monitor the UK's relationship with the EU, and assess the potential impact on our people, operations and portfolios.

-- We have taken steps, where necessary, to enhance physical security in geographical areas deemed to be at high risk from terrorism and military conflicts.

Environmental, social and governance risk

We are subject to financial and non-financial risks associated with environmental, social and governance ('ESG') related matters. Our current areas of focus are climate risk, nature-related risks and human rights risks. These can impact us both directly and indirectly through our customers. For details on how we govern ESG, see page 80.

Climate-related risk increased over 2021, owing to the pace and volume of policy and regulatory changes globally particularly on climate risk management, stress testing and scenario analysis and disclosures. If we fail to meet evolving regulatory expectations or requirements on climate risk management, this could have regulatory compliance and reputational impacts.

We face increased reputational, legal and regulatory risk as we make progress towards our net zero ambition, with stakeholders likely to place greater focus on our actions such as the development of climate-related policies, our disclosures and financing and investment decisions relating to our ambition. We will face additional risks if we are perceived to mislead stakeholders in respect of our climate strategy, the climate impact of a product or service, or the commitments of our customers.

To track and report on progress towards achieving our ambition, we rely on internal and, where appropriate and available, external data, guided by certain industry standards. While emissions reporting has improved over time, data remains of limited quality and consistency. Methodologies we have used may develop over time in line with market practice and regulations, as well as owing to developments in climate science. Any developments in data and methodologies could result in revisions to reported data going forward, including on financed emissions, meaning that reported figures may not be reconcilable or comparable year-on-year. We may also have to reevaluate our progress towards our climate-related targets in future and this could result in reputational, legal and regulatory risks.

Climate risk will also have an impact on model risk, as models play an important role in risk management and the financial reporting of climate-related risks. The uncertain impacts of climate change and data limitations present challenges to creating reliable and accurate model outputs.

We could also face increased resilience risk, retail credit risk and wholesale credit risk owing to the increase in frequency and severity of weather events and chronic shifts in weather patterns. These risks could affect our own critical operations, impacting our customers and resulting in losses to our operations. Our customers' operations and assets could also be affected, reducing their ability to afford mortgage or loan repayments, and leading to credit risk impacts.

There is increasing evidence that a number of nature-related risks beyond climate change - which include risks that can be represented more broadly by economic dependence on nature - can and will have significant economic impact. These risks arise when the provision of natural services - such as water availability, air quality, and soil quality - is compromised by overpopulation, urban development, natural habitat and ecosystem loss, and other environmental stresses beyond climate change. They can show themselves in various ways, including through macroeconomic, market, credit, reputational, legal and regulatory risks, for both HSBC and our customers. In 2021, we added nature-related risks as a new emerging risk driver, under the umbrella theme of ESG risks and we continue to engage with investors, regulators and customers on nature-related risks to evolve our approach and understand best practice risk mitigation.

Regulation and disclosure requirements in relation to human rights, and to modern slavery in particular, are increasing. Businesses are expected to explain more about their efforts to identify and respond to the risk of negative human rights impacts arising from the actions of their employees, suppliers, customers and those in whom they invest.

Mitigating actions

-- We continue to deepen our understanding of the drivers of climate risk as well as manage our exposure. A dedicated Climate Risk Oversight Forum is responsible for shaping and overseeing our approach and providing support in managing climate risk. For further details on the Group's ESG governance structure, see page 80.

-- Our climate risk programme continues to accelerate the development of our climate risk management capabilities across four key pillars - governance and risk appetite, risk management, stress testing and scenario analysis, and disclosures. We are also enhancing our approach to greenwashing risk management.

-- In December, we published our thermal coal phase-out policy, which committed to phase out the financing of coal-fired power and thermal coal mining in EU/OECD markets by 2030, and globally by 2040. The policy helps us chart the path to net zero and is a component of our approach towards managing the climate risk of our lending portfolio.

-- Climate stress tests and scenarios are being used to further improve our understanding of our risk exposures for use in risk management and business decision making.

-- We are undertaking training and adding additional roles with specialist skills to manage climate-related model risk.

-- We have delivered climate risk training to our legal entity boards and wider target audiences.

-- With the help of external stakeholders, we continued to review and improve our approach to human rights issues, following the UN Guiding Principles on Business and Human Rights.

   --    In 2021, we joined several industry working groups dedicated to helping us assess and manage nature-related risks, such as the Taskforce on Nature-related Financial Disclosure ('TNFD'). Our asset management business also published its biodiversity policy to publicly explain how our analysts address nature-related issues. 

-- We continue to engage with our customers, investors and regulators proactively on the management of ESG risks. We also engage with initiatives, including the Climate Financial Risk Forum, Equator Principles, Taskforce on Climate-related Financial Disclosures and CDP (formerly the Carbon Disclosure Project) to drive best practice for climate risk management.

For further details on our approach to climate risk management, see 'Areas of special interest' on page 131.

For further details on ESG risk management see 'Financial crime risk environment and 'Regulatory compliance risk

environment including conduct'   on page 129. 

Our ESG review can be found on page 43.

Ibor transition

Interbank offered rates ('Ibors') have historically been used extensively to set interest rates on different types of financial transactions and for valuation purposes, risk measurement and performance benchmarking.

Following the UK's Financial Conduct Authority ('FCA') announcement in July 2017 that it would no longer continue to persuade or require panel banks to submit rates for the London interbank offered rate ('Libor') after 2021, we have been actively working to transition legacy contracts from Ibors to products linked to near risk-free replacement rates ('RFRs') or alternative reference rates. In March 2021, in accordance with the 2017 FCA announcement, ICE Benchmark Administration Limited ('IBA') announced that it would cease publication of 24 of the 35 main Libor currency interest rate benchmark settings from the end of 2021, and that the most widely used US dollar Libor settings would cease from 30 June 2023. The FCA subsequently used its regulatory powers to compel IBA to publish the remaining six sterling and Japanese yen settings, from 1 January 2022, under an amended methodology, commonly known as 'synthetic' Libor. As a result, our focus during 2021 was on the transition of legacy contracts referencing the Euro Overnight Index average ('Eonia') and the Libor settings that demised from the end of 2021, including those settings subsequently being published on a 'synthetic' basis.

During 2021, we continued the development of IT and RFR product capabilities, implemented supporting operational processes, and engaged with our clients to discuss options for the transition of their legacy contracts. The successful implementation of new processes and controls, as well as the transition of contracts away from Ibors, reduced the heightened financial and non-financial risks to which we were exposed. However, while all but exceptional new Libor contract issuance ceased during 2021, or from the end of 2021 for US dollar Libor, we remain exposed to material risks. These include from so-called 'tough legacy' contracts, which have not been able to be transition to a new RFR rate and will use a 'synthetic' Libor or a contractual fallback rate, and from legacy contracts that reference the remaining US dollar Libor tenors, which are expected to demise from June 2023.

Financial risks have been largely mitigated as a result of the implementation of model and pricing changes. However, differences in US dollar Libor and its replacement RFR, Secured Overnight Funding Rate ('SOFR'), create a basis risk in the trading book and banking book due to the asymmetric adoption of SOFR across assets, liabilities and products that we need to actively manage through appropriate financial hedging. Additionally, the comparatively limited use of the SOFR benchmark for new RFR products to date and lack of alignment around conventions could potentially delay transition of some US dollar contracts into 2023. This would compress the amount of time to transition these contracts, which could lead to heightened operational and conduct-related risk.

Additional non-financial risks, including regulatory compliance risk, resilience risk, financial reporting risk, and legal risk also remain for 'tough legacy' contracts, and the US dollar legacy portfolio. These risks continue to be actively managed and mitigated with a focus on ensuring that fair outcomes for our clients are achieved.

These risks are present in different degrees across our product offering.

Transition of legacy contracts

During 2021 we successfully transitioned over 90% of legacy Ibor lending contracts in sterling, Swiss franc, euro and Japanese yen Libor interest rates, as well as Eonia, directly or via appropriate fallback mechanisms. The majority of the remaining contracts will transition in advance of their next interest payment date, with only a small proportion of 'tough legacy' contracts remaining. We expect that out of approximately 5,000 lending contracts there will be less than 50 'tough legacy' contracts, the majority of which will be transitioned to alternative rates during 2022. Our approach to transition 'tough legacy' and US dollar Libor legacy contracts will differ by product and business area, but will be based on the lessons learned from the successful transition of contracts during 2021. We will continue to communicate with our clients and investors in a structured manner and be client led in the timing and nature of the transition.

For derivatives, approximately 99% of our sterling, Swiss franc, euro and Japanese yen Libor interest rate exposures at the end of 2021 had successfully transitioned directly or via appropriate fallback mechanisms, leaving a small number of 'tough legacy' contracts. Out of the approximately 13,000 bilateral derivatives trades there are expected to be less than 20 that remain 'tough legacy', the majority of which are expected to mature or transition in 2022. We anticipate our 'tough legacy' and US dollar exposure will continue to reduce through 2022 as a result of contract maturities, and active transition. We will continue to look to actively reduce our US dollar exposure by transitioning trades ahead of the demise date of 30 June 2023, by working with our clients to determine their needs and discuss how we transition their contracts. Additionally, we are working with market participants, including clearing houses, to ensure we are able to transition our cleared derivative contracts as the US dollar Libor benchmark demise date approaches.

For our loan book, approximately 85% of our reported exposure at the end of 2021 linked to sterling, Swiss franc, euro and Japanese yen Libor interest rate contracts required no further client negotiation but remained drawn as they have yet to reach their next interest payment date. The majority of the remaining exposure linked to benchmarks that demised from the end of 2021 relates to contracts where discussions with our clients and other market participants, for syndicated transactions, have continued into early 2022, in advance of their next scheduled interest payment date, and this has led to further transitions being completed. A small number of 'tough legacy' contracts, less than 50, that were unable to transition prior to their first interest payment date in 2022, are expected to use legislative reliefs, such as 'synthetic' Libor, or an alternative rate determined by the contractual fallback language, and in the main will be transitioned during 2022. For the remaining demising Ibors, notably US dollar Libor, we have implemented new products and processes and updated our systems in readiness for transition. In our US retail bank, our mortgage products are offered in SOFR, and the transition of legacy contracts will occur once an industry spread adjustment is available. Global Banking, Commercial Banking and Global Private Banking have begun to engage with clients who have upcoming contract maturities with a view to refinancing using an appropriate replacement rate. Further communications and outreach to customers with US dollar Libor contracts with later maturities will occur in due course.

For the Group's own debt securities issuances, in 2021 HSBC launched a consent solicitation to remediate Ibor references in five of its English law governed regulatory capital and MREL sterling and Singapore dollar instruments. The proposed amendments were successfully adopted on all of the sterling instruments, but were not adopted with respect to the Singapore dollar instruments as the minimum quorum requirements were not met. The terms of these two instruments provide for an Ibor benchmark being used to reset the coupon rate if HSBC chooses not to redeem the instruments on the respective call date, or dates, for each series. We remain mindful of the various factors that impact on the Ibor remediation strategy for our regulatory capital and MREL instruments, including - but not limited to - timescales for

cessation of relevant Ibor rates, constraints relating to the governing law of outstanding instruments, and the potential relevance of legislative solutions. We remain committed in seeking to remediate or mitigate relevant risks relating to Ibor-demise, as appropriate, on our outstanding regulatory capital and MREL instruments before the relevant calculation dates, which may occur post-cessation of the relevant Ibor rate or rates. Where we hold bonds issued by other institutions, we have remained dependent on the issuer's agents to engage in the transition process, although analysis will be undertaken of the issuers in US dollar Libor bonds to reduce our exposure, as occurred through 2021.

The completion of an orderly transition from the remaining Ibors, notably US dollar Libor, continues to be our programme's key objective through 2022 and 2023, with the aim of putting systems and processes in place to help achieve this.

Mitigating actions

-- Our global Ibor transition programme, which is overseen by the Group Chief Risk and Compliance Officer, will continue to deliver IT and operational processes to meet its objectives.

-- We carry out extensive training, communication and client engagement to facilitate appropriate selection of new rates and products.

   --    We have dedicated teams in place to support the transition. 

-- We actively transitioned legacy contracts and ceased new issuance of Libor-based contracts, other than those allowed under regulatory exemptions, with associated monitoring and controls.

-- We assess, monitor and dynamically manage risks arising from Ibor transition, and implement specific mitigating controls when required.

-- We continue to actively engage with regulatory and industry bodies to mitigate risks relating to 'tough legacy' contracts.

Financial instruments impacted by Ibor reform

(Audited)

Interest Rate Benchmark Reform Phase 2, the amendments to IFRSs issued in August 2020, represents the second phase of the IASB's project on the effects of interest rate benchmark reform. The amendments address issues affecting financial statements when changes are made to contractual cash flows and hedging relationships.

Under these amendments, changes made to a financial instrument measured at other than fair value through profit or loss that are economically equivalent and required by interest rate benchmark reform, do not result in the derecognition or a change in the carrying amount of the financial instrument. Instead they require the effective interest rate to be updated to reflect the change in the interest rate benchmark. In addition, hedge accounting will not be discontinued solely because of the replacement of the interest rate benchmark if the hedge meets other hedge accounting criteria.

 
                                                          Financial instruments yet 
                                                         to transition to alternative 
                                                        benchmarks, by main benchmark 
                 ----------------------------------------------------------------------------------------------------------- 
                                 USD Libor                  GBP Libor                  JPY Libor                   Others(1) 
At 31 Dec 2021                          $m                         $m                         $m                          $m 
---------------  -------------------------  -------------------------  -------------------------  -------------------------- 
Non-derivative 
financial 
assets 
---------------  -------------------------  -------------------------  -------------------------  -------------------------- 
Loans and 
 advances to 
 customers                          70,932                     18,307                        370                       8,259 
---------------  -------------------------  -------------------------  -------------------------  -------------------------- 
Other financial 
 assets                              5,131                      1,098                          -                           2 
---------------  -------------------------  -------------------------  -------------------------  -------------------------- 
Total 
 non-derivative 
 financial 
 assets(2)                          76,063                     19,405                        370                       8,261 
---------------  -------------------------  -------------------------  -------------------------  -------------------------- 
 
Non-derivative 
financial 
liabilities 
---------------  -------------------------  -------------------------  -------------------------  -------------------------- 
Financial 
 liabilities 
 designated at 
 fair 
 value                              20,219                      4,019                      1,399                           1 
---------------  -------------------------  -------------------------  -------------------------  -------------------------- 
Debt securities 
in issue                             5,255                          -                          -                           - 
---------------  -------------------------  -------------------------  -------------------------  -------------------------- 
Other financial 
 liabilities                         2,998                         78                          -                           - 
---------------  -------------------------  -------------------------  -------------------------  -------------------------- 
Total 
 non-derivative 
 financial 
 liabilities                        28,472                      4,097                      1,399                           1 
---------------  -------------------------  -------------------------  -------------------------  -------------------------- 
 
Derivative 
notional 
contract amount 
---------------  -------------------------  -------------------------  -------------------------  -------------------------- 
Foreign 
 exchange                          137,188                      5,157                     31,470                       9,652 
---------------  -------------------------  -------------------------  -------------------------  -------------------------- 
Interest rate                    2,318,613                    284,898                     72,229                     133,667 
---------------  -------------------------  -------------------------  -------------------------  -------------------------- 
Others                                   -                          -                          -                           - 
---------------  -------------------------  -------------------------  -------------------------  -------------------------- 
Total 
 derivative 
 notional 
 contract 
 amount                          2,455,801                    290,055                    103,699                     143,319 
---------------  -------------------------  -------------------------  -------------------------  -------------------------- 
 
 
 
At 31 Dec 2020 
Non-derivative 
financial 
assets 
---------------  -------------------------  -------------------------  -------------------------  --------------------------- 
Loans and 
 advances to 
 customers                          85,378                     43,681                        371                       10,751 
---------------  -------------------------  -------------------------  -------------------------  --------------------------- 
Other financial 
 assets                              8,770                      2,906                          -                           12 
---------------  -------------------------  -------------------------  -------------------------  --------------------------- 
Total 
 non-derivative 
 financial 
 assets(2)                          94,148                     46,587                        371                       10,763 
---------------  -------------------------  -------------------------  -------------------------  --------------------------- 
 
Non-derivative 
financial 
liabilities 
---------------  -------------------------  -------------------------  -------------------------  --------------------------- 
Financial 
 liabilities 
 designated at 
 fair 
 value                              24,350                      6,219                      1,548                          128 
---------------  -------------------------  -------------------------  -------------------------  --------------------------- 
Debt securities 
 in issue                            5,840                          -                          -                          416 
---------------  -------------------------  -------------------------  -------------------------  --------------------------- 
Other financial 
 liabilities                         3,412                        964                          -                            5 
---------------  -------------------------  -------------------------  -------------------------  --------------------------- 
Total 
 non-derivative 
 financial 
 liabilities                        33,602                      7,183                      1,548                          549 
---------------  -------------------------  -------------------------  -------------------------  --------------------------- 
 
Derivative 
notional 
contract amount 
---------------  -------------------------  -------------------------  -------------------------  --------------------------- 
Foreign 
 exchange                          196,774                      6,374                     28,411                       22,762 
---------------  -------------------------  -------------------------  -------------------------  --------------------------- 
Interest rate                    2,848,552                  1,190,491                    479,789                      492,197 
---------------  -------------------------  -------------------------  -------------------------  --------------------------- 
Others                                  11                          -                          -                            - 
---------------  -------------------------  -------------------------  -------------------------  --------------------------- 
Total 
 derivative 
 notional 
 contract 
 amount                          3,045,337                  1,196,865                    508,200                      514,959 
---------------  -------------------------  -------------------------  -------------------------  --------------------------- 
 

1 Comprises financial instruments referencing other significant benchmark rates yet to transition to alternative benchmarks (euro Libor, Swiss franc Libor, Eonia, SOR, THBFIX and Sibor).

   2   Gross carrying amount excluding allowances for expected credit losses. 

The amounts in the above table relate to HSBC's main operating entities where HSBC has material exposures impacted by Ibor reform, including in the UK, Hong Kong, France, the US, Mexico, Canada, Singapore, the UAE, Bermuda, Australia, Qatar, Germany, Japan and Thailand. The amounts provide an indication of the extent of the Group's exposure to the Ibor benchmarks that are due to be replaced. Amounts are in respect of financial instruments that:

-- contractually reference an interest rate benchmark that is planned to transition to an alternative benchmark;

-- have a contractual maturity date beyond the date by which the reference interest rate benchmark is expected to cease; and

   --    are recognised on HSBC's consolidated balance sheet. 

In March 2021, the administrator of Libor, IBA, announced that the publication date of most US dollar Libor tenors has been extended from 31 December 2021 to 30 June 2023. Publication of one-week and two-month tenors ceased after 31 December 2021. This change, together with the extended publication dates of Sibor, SOR and THBFIX, reduce the amounts presented at 31 December 2021 in the above table as some financial instruments included at 31 December 2020 will reach their contractual maturity date prior to the extended publication dates. Comparative data have not been re-presented.

Financial crime risk environment

Financial institutions remain under considerable regulatory scrutiny regarding their ability to prevent and detect financial crime. The financial crime threats we face have continued to evolve, often in tandem with broader geopolitical, socioeconomic and technological shifts in our markets, leading to challenges such as managing conflicting laws and approaches to legal and regulatory regimes.

Financial crime risk evolved during the Covid-19 pandemic, notably with the manifestation of fraud risks linked to the economic slowdown and resulting deployment of government relief measures. The accelerated digitisation of financial services has fostered significant changes to the payments ecosystem, including a multiplicity of providers and new payment mechanisms, not all of which are subject to the same level of regulatory scrutiny or regulations as financial institutions. This is presenting increasing challenges to the industry in terms of maintaining required levels of transparency, notably where institutions serve as intermediaries. Developments around digital assets and currencies, notably the role of stablecoins and central bank digital currencies, have continued at pace, with an increasing regulatory and enforcement focus on the financial crimes linked to these types of assets.

Expectations with respect to the intersection of ESG issues and financial crime as our organisation, customers and suppliers transition to net zero, are increasing, not least with respect to potential 'greenwashing'. Companies also face a heightened regulatory focus on both human rights issues and environmental crimes from a financial crime perspective. We also continue to face increasing challenges presented by national data privacy requirements, which may affect our ability to manage financial crime risks holistically and effectively.

Mitigating actions

-- We are strengthening our fraud and surveillance controls, and investing in next generation capabilities to fight financial crime through the application of advanced analytics and artificial intelligence ('AI').

-- We are looking at the impact of a rapidly changing payments ecosystem to ensure our financial crime controls remain appropriate for changes in customer behaviour and gaps in regulatory coverage, including the development of procedures and controls to manage the risks associated with direct and indirect exposure to digital assets and currencies.

-- We are assessing our existing policies and control framework to ensure that developments in the ESG space are considered and the risks mitigated.

-- We work with jurisdictions and relevant international bodies to address data privacy challenges through international standards, guidance, and legislation to help enable effective management of financial crime risk.

-- We work closely with our regulators and engage in public-private partnerships, playing an active role in shaping the industry's financial crime controls for the future, notably with respect to the enhanced, and transparent, use of technology.

Regulatory compliance risk environment including conduct

We keep abreast of the emerging regulatory compliance and conduct agenda, which currently includes, but is not limited to: ESG matters; operational resilience; how digital and technology changes, including payments, are impacting financial institutions; how we are ensuring good customer outcomes, including addressing customer vulnerabilities; regulatory reporting; and employee compliance. We monitor regulatory developments closely and engage with regulators, as appropriate, to help ensure new regulatory requirements are implemented effectively and in a timely way.

The competitive landscape in which the Group operates may be impacted by future regulatory changes and government intervention. In the UK, potential regulatory developments include any legislative changes resulting from a statutory review of ring-fencing, which has been undertaken by an independent panel appointed by HM Treasury. The panel has recommended several adjustments to the regime and HM Treasury is reviewing these recommendations. Legislative amendments may be proposed in due course.

Mitigating actions

-- We monitor for regulatory developments to understand the evolving regulatory landscape and respond with changes in a timely way.

-- We engage, wherever possible, with governments and regulators to make a positive contribution to regulations and ensure that new requirements are considered properly and can be implemented effectively. We hold regular meetings with relevant authorities to discuss strategic contingency plans, including those arising from geopolitical issues.

-- We launched our simplified conduct approach to align to our new purpose and values, in particular the value 'we take responsibility'.

Cyber threat and unauthorised access to systems

Together with other organisations, we continue to operate in an increasingly hostile cyber threat environment. This requires ongoing investment in business and technical controls to defend against these threats, including potential unauthorised access to customer accounts, attacks on our systems, and attacks on our third-party suppliers.

Mitigating actions

-- We continually evaluate threat levels for the most prevalent attack types and their potential outcomes. To further protect HSBC and our customers and help ensure the safe expansion of our global business lines, we strengthen our controls to reduce the likelihood and impact of advanced malware, data leakage, exposure through third parties and security vulnerabilities.

-- We continue to enhance our cybersecurity capabilities, including Cloud security, identity and access management, metrics and data analytics, and third-party security reviews. An important part of our defence strategy is ensuring our colleagues remain aware of cybersecurity issues and know how to report incidents.

-- We report and review cyber risk and control effectiveness at executive and non-executive Board level. We also report across our global businesses, functions and regions to help ensure appropriate visibility and governance of the risk and mitigating actions.

-- We participate globally in industry bodies and working groups to collaborate on tactics employed by cyber-crime groups and to collaborate in fighting, detecting and preventing cyber-attacks on financial organisations.

Digitalisation and technological advances

Developments in technology and changes in regulations are enabling new entrants to the industry. This challenges HSBC to continue to innovate and optimise in order to take advantage of new digital capabilities to best serve our customers, and adapt our products to attract and retain customers. As a result, we may need to increase our investment in our business to modify or adapt our existing products and services or develop new products and services to respond to our customers' needs.

Mitigating actions:

-- We continue to monitor this emerging risk, as well as the advances in technology, and changes in customer behaviours to understand how these may impact our business.

-- We closely monitor and assess financial crime and the impact on payment transparency and architecture.

Internally driven

Data management

We use a large number of systems and growing quantities of data to support our customers. Risk arises if data is incorrect, unavailable, misused, or unprotected. Along with other banks and financial institutions, we need to meet external regulatory obligations and laws that cover data, such as the Basel Committee on Banking Supervision's 239 guidelines and the General Data Protection Regulation ('GDPR').

Mitigating actions

-- Through our global data management framework, we monitor proactively the quality, availability and security of data that supports our customers and internal processes. We resolve any identified data issues in a timely manner.

-- We have made improvements to our data policies and are implementing an updated control framework to enhance the end-to-end management of data risk by our global businesses, global functions and regions.

-- We protect customer data via our data privacy framework, which establishes practices, design principles and guidelines that enable us to demonstrate compliance with data privacy laws and regulations.

-- We continue to modernise our data and analytics infrastructure through investments in Cloud technology, data visualisation, machine learning and AI.

-- We educate our employees on data risk and data management and have delivered global mandatory training on the importance of protecting data and managing data appropriately.

Model risk management

Model risk arises whenever business decision making includes reliance on models. We use models in both financial and non-financial contexts, as well as in a range of business applications such as customer selection, product pricing, financial crime transaction monitoring, creditworthiness evaluation and financial reporting. Assessing model performance is a continuous undertaking. Models can need redevelopment as market conditions change. This was required following the outbreak of Covid-19 as some models used for estimating credit losses needed to be redeveloped due to the dramatic change to inputs. This included GDP; unemployment rates; housing prices; and the varying government support measures introduced.

We prioritised the redevelopment of internal ratings-based ('IRB') and internal model methods ('IMM') models, in relation to counterparty credit, as part of the IRB repair and Basel III programmes with a key focus on enhancing the quality of data used as model inputs. Submission of these models to the UK's Prudential Regulation Authority ('PRA') and other key regulators for feedback and approval is in progress. Some IMM and internal model approach ('IMA') models have been approved for use and feedback has been received for some IRB models. Climate risk modelling is a key focus for the Group as HSBC's commitment to sustainability has become a critical part of the Group's strategy.

Mitigating actions

-- We further enhanced the monitoring, review and challenge of loss model performance through our Model Risk Management function as part of a broader quarterly process to determine loss levels. The Model Risk Management team aims to provide strong and effective review and challenge of any future redevelopment of these models.

-- Model Risk Management works closely with businesses to ensure that IRB/IMM/IMA models in development meet risk management, pricing and capital management needs. Global Internal Audit provides assurance over the risk management framework for models.

-- Additional assurance work is performed by the model risk governance teams, which act as second lines of defence. The teams test whether controls implemented by model users comply with model risk policy and if model risk standards are adequate.

-- Models using advanced machine learning techniques are validated and monitored to ensure that risks that are determined by the algorithms have adequate oversight and review.

Risks arising from the receipt of services from third parties

We use third parties to provide a range of goods and services. Risks arising from the use of third-party providers and their supply chain may be harder to identify. It is critical that we ensure we have appropriate risk management policies, processes and practices over the selection, governance and oversight of third parties and their supply chain, particularly for key activities that could affect our operational resilience. Any deficiency in the management of risks associated with our third parties could affect our ability to support our customers and meet regulatory expectations.

Mitigating actions

-- We have enhanced our control framework for external supplier arrangements to ensure the risks associated with third-party arrangements are understood and managed effectively by our global businesses, global functions and regions.

-- We have applied the same control standards to intra-group arrangements as we have for external third-party arrangements to ensure we are managing them effectively.

-- We are implementing the changes required by the new global third-party risk policy to comply with new regulations as defined by our regulators.

Risks associated with workforce capability, capacity and environmental factors with potential impact on growth

Our success in delivering our strategic priorities and managing the regulatory environment proactively depends on the development and retention of our leadership and high-performing employees. A very competitive employment market will continue to test our ability to attract and retain talent. Changed working arrangements, local Covid-19 restrictions and health concerns during the pandemic have also impacted on employee mental health and well-being.

Mitigating actions

-- We have put in place measures to help support our people so they are able to work safely during the Covid-19 pandemic. While our approach to workplace recovery around the world is consistent, the measures we take in different locations are specific to their environment.

-- We promote a diverse and inclusive workforce and provide active support across a wide range of health and well-being activities. We continue to build our speak-up culture through active campaigns.

-- We monitor people risks that could arise due to organisational restructuring, helping to ensure we manage redundancies sensitively and support impacted employees. We encourage our people leaders to focus on talent retention at all levels, with an empathetic mindset and approach, while ensuring the whole proposition of working at HSBC is well understood.

-- Our Future Skills curriculum helps provide critical skills that will enable employees and HSBC to be successful in the future.

-- We continue to develop succession plans for key management roles, with actions agreed and reviewed on a regular basis by the Group Executive Committee.

IT systems infrastructure and resilience

We operate an extensive and complex technology landscape, which must remain resilient in order to support customers, the organisation and markets globally. Risks arise where technology is not understood or maintained, and development of technology is not controlled.

Mitigating actions

-- We continue to invest in transforming how software solutions are developed, delivered and maintained. We concentrate on improving system resilience and service continuity testing. We continue to ensure security is built into our software development life cycle and improve our testing processes and tools.

-- We continue to upgrade many of our IT systems, simplify our service provision and replace older IT infrastructure and applications. These enhancements supported global improvements in service availability during 2021 for both our customers and colleagues.

Change execution risk

We have continued our increased investment in strategic change to support the delivery of our strategic priorities and regulatory commitments. This requires change to be executed safely and efficiently.

Mitigating actions

-- A global transformation programme is progressing with the delivery of strategic change commitments made in February 2020 to restructure our business, reallocate capital into higher growth and higher return businesses and markets, and to simplify our organisation to improve operational resilience and reduce costs.

-- The remit of the Transformation Oversight Executive Committee, established in 2020 to oversee the global transformation programme, was expanded in 2021 to oversee the prioritisation, strategic alignment and management of execution risk for all change portfolios and initiatives.

-- We continue to work to strengthen our change management practices to deliver sustainable change, increased adoption of Agile ways of working, and a more consistent standard of delivery. The Transformation Oversight Executive Committee oversees the continued embedding of our improved Group-wide change framework released in May 2021, which sets out the mandatory principles and standards relating to leading and delivering change.

 
Areas of special interest 
 

During 2021, a number of areas were identified and considered as part of our top and emerging risks because of the effect they may have on the Group. While considered under the themes captured under top and emerging risks, in this section we have placed a particular focus on the Covid-19 pandemic and climate-related risks.

Risks related to Covid-19

Despite the successful roll-out of vaccines around the world, the Covid-19 pandemic and its effect on the global economy have continued to impact our customers and organisation. The global vaccination roll-out in 2021 helped reduce the social and economic impact of the Covid-19 pandemic, although there has been significant divergence in the speed at which vaccines have been deployed around the world. Most developed countries have now vaccinated a large proportion of their populations, but many less developed countries have struggled to secure supplies and are at an earlier stage of their roll-out. By the end of 2021, high vaccination rates had ensured that many Covid-19-related restrictions on activity in developed markets had been lifted and travel constraints were easing. However, the emergence of the Omicron variant in late 2021 demonstrated the continued risk new variants pose.

The pandemic necessitated governments to respond at unprecedented levels to protect public health, and to support local economies and livelihoods. The resulting government support measures and restrictions created additional challenges, given the rapid pace of change and significant operational demands. Renewed outbreaks, particularly those resulting from the emergence of variants of the virus, emphasise the ongoing threat of Covid-19 and could result in further tightening of government restrictions. There remains a divergence in approach taken by countries to the level of restrictions on activity and travel. Such diverging approaches to future pandemic waves could prolong or worsen supply chain and international travel disruptions. The evolving Covid-19 restrictions in Hong Kong, including travel, public gathering and social distancing restrictions, are impacting the Hong Kong economy, and may affect the ability to attract and retain staff.

We continue to support our personal and business customers through market-specific measures initiated during the Covid-19 pandemic, and by supporting those remaining national government schemes that focus on the parts of the economy most impacted by the pandemic. For further details of our customer relief programmes, see page 159.

The rapid introduction and varying nature of the government support schemes introduced throughout the Covid-19 pandemic led to increased operational risks, including complex conduct considerations, increased reputational risk and increased risk of fraud. These risks are likely to be heightened further as and when those remaining government support schemes are unwound. These events have also led to increased litigation risk.

The impact of the pandemic on the long-term prospects of businesses in the most vulnerable sectors of the economy - such as retail, hospitality, travel and commercial real estate - remains uncertain and may lead to significant credit losses on specific exposures, which may not be fully captured in ECL estimates. In addition, in times of stress, fraudulent activity is often more prevalent, leading to potentially significant credit or operational losses.

As economic conditions improve, and government support measures come to an end, there is a risk that the outputs of IFRS 9 models may have a tendency to underestimate loan losses. To help mitigate this risk, model outputs and management adjustments are closely monitored and independently reviewed at the Group and country level for reliability and appropriateness. For further details on model risk, see page 209.

Despite the ongoing economic recovery, significant uncertainties remain in assessing the duration and impact of the Covid-19 pandemic, including whether any subsequent outbreaks result in a reimposition of government restrictions. There is a risk that economic activity remains below pre-pandemic levels for a prolonged period, increasing inequality across markets, and it will likely be some time before societies return to pre-pandemic levels of social interactions. As a result, there may still be a requirement for additional mitigating actions including further use of adjustments, overlays and model redevelopment.

Governments and central banks in major economies have deployed extensive measures to support their local populations. This is expected to reverse partially in 2022. Central banks in major markets are expected to raise interest rates, but such increases are expected to be gradual and monetary policy is expected to remain accommodative overall. Policy tightening in major emerging markets has already begun in order to counteract rising inflation and the risk of capital outflows. Governments are also expected to reduce the level of fiscal support they offer households and businesses as the appetite for broad lockdowns and public health restrictions decreases. Government debt has risen in most advanced economies, and is expected to remain high into the medium term. High government debt burdens have raised fiscal vulnerabilities, increasing the sensitivity of debt service costs to interest rate increases and potentially reducing the fiscal space available to address future economic downturns. Our Central scenario used to calculate impairment assumes that economic activity will continue to recover through 2022, surpassing peak pre-pandemic levels of GDP in all our key markets. It is assumed that private sector growth accelerates, ensuring a strong recovery is sustained even as pandemic-related fiscal support is withdrawn. However, there is a high degree of uncertainty associated with economic forecasts in the current environment and there are significant risks to our Central scenario. The degree of uncertainty varies by market, driven by country-specific trends in the evolution of the pandemic and associated policy responses. As a result, our Central scenario for impairment has not been assigned an equal likelihood of occurrence across our key markets. For further details of our Central and other scenarios, see 'Measurement uncertainty and sensitivity analysis of ECL estimates' on page 144.

We continue to monitor the situation closely, and given the novel and prolonged nature of the pandemic, additional mitigating actions may be required.

Climate-related risks

Climate change can have an impact across HSBC's risk taxonomy through both transition and physical channels. Transition risk can arise from the move to a net zero economy, such as through policy, regulatory and technological changes. Physical risk can arise through increasing severity and/or frequency of severe weather or other climatic events, such as rising sea levels and flooding.

These have the potential to cause both idiosyncratic and systemic risks, resulting in potential financial and non-financial impacts for HSBC. Financial impacts could materialise if transition and physical risks impact the ability of our customers to repay their loans. Non-financial impacts could materialise if our own assets or operations are impacted by extreme weather or chronic changes in weather patterns, or as a result of business decisions to achieve our climate ambition.

How climate risk can impact our customers

Climate change could impact our customers in two main ways. Firstly, customer business models may fail to align to a net zero economy, which could mean that new climate-related regulation would have a material impact on their business. Secondly, extreme weather events or chronic changes in weather patterns may damage our customers' assets leaving them unable to operate their business or potentially even live in their home.

One of the most valuable ways we can help our customers navigate the transition challenges and to become more resilient to the physical impacts of climate change is through financing and investment. To do this effectively, we must understand the risks they are facing.

The table below summarises the key categories of transition and physical risk, with examples of how our customers might be affected financially by climate change and the shift to a low-carbon economy.

 
 
Transition  Policy        Mandates on, and regulation 
             and legal     of, existing products 
                           and services 
                           Litigation from parties 
                           who have suffered from 
                           the effects of climate 
                           change 
----------  ------------  --------------------------- 
            Technology    Replacement of existing 
                           products with lower 
                           emission options 
----------  ------------  --------------------------- 
            End-demand    Changing consumer behaviour 
             (market) 
----------  ------------  --------------------------- 
            Reputational  Increased scrutiny 
                           following a change 
                           in stakeholder perceptions 
                           of climate-related 
                           action or inaction 
----------  ------------  --------------------------- 
Physical    Acute         Increased frequency 
                           and severity of weather 
                           events 
----------  ------------  --------------------------- 
            Chronic       Changes in precipitation 
                           patterns 
                           Rising temperatures 
----------  ------------  --------------------------- 
 

For further details on how we manage climate risk for our other stakeholders, see the ESG review on page 56.

Integrating climate into enterprise-wide risk management

Our approach to climate risk management is aligned to our Group-wide risk management framework and three lines of defence model, which sets out how we identify, assess and manage our risks. This approach ensures the Board and senior management have visibility and oversight of our key climate risks.

Climate risk appetite

Our developing climate risk appetite measures support the oversight and management of the financial and non-financial risks from climate change, meet regulatory expectations and support the business to deliver our climate ambition in a safe and sustainable way. Our initial measures are focused on the oversight and management of our key climate risks: wholesale credit risk, retail credit risk, reputational risk, resilience risk and regulatory compliance. These measures are implemented at a global and regional level. We continue to develop climate risk appetite measures and our future ambition for our climate risk appetite is to:

-- adapt the risk appetite metrics to incorporate forward-looking transition plans and net zero commitments;

   --    expand metrics to consider other financial and non-financial risks; and 
   --    use enhanced scenario analysis capabilities. 

Climate risk policies, processes and controls

We are integrating climate risk into the policies, processes and controls for our key climate risks and we will continue to update these as our climate risk management capabilities mature over time. We have updated our policy on product management, and developed the first version of a climate risk scoring tool for our corporate portfolios. In addition, we published and started to implement our new thermal coal phase-out policy. For further details on our thermal coal phase-out policy, see page 62.

Climate risk governance and reporting

Our global and regional Climate Risk Oversight Forums are responsible for the oversight, management and escalation of climate risks across the Group and are supported by specific forums for our global businesses, as well as for our Risk and Compliance function. These include the Sustainability Risk Oversight Forum, the WPB Risk Management Meeting and the Regulatory Compliance ESG and Climate Risk Working Group.

Our climate risk management information dashboard includes metrics relating to our key climate risks, and is reported to the Group Climate Risk Oversight Forum. The Group Risk Management Meeting and the Group Risk Committee receive scheduled updates on climate risk, and receive regular updates on our climate risk appetite and top and emerging climate risks.

For further details on the Group's ESG governance structure, see page 80.

The Group Chief Risk and Compliance Officer is the key senior manager responsible for the management of climate-related financial risks under the UK Senior Managers Regime. The Group Chief Risk and Compliance Officer is the overall accountable executive for the Group's climate risk programme, including responsibility for governance, risk management, stress testing and scenario analysis and disclosures.

Climate risk programme

Our dedicated programme continues to accelerate the development of our climate risk management capabilities. The key achievements in 2021 include:

   --    We delivered tailored training sessions to our legal entity boards. 

-- We delivered training to colleagues across the three lines of defence so they can understand climate risk as part of their role, and we also included an introduction to our climate ambition in our global mandatory training.

-- We developed our climate risk scoring tool for corporate customers for use in priority regions, which builds on our corporate transition questionnaire.

-- We introduced a risk appetite based on monitoring climate risk exposure at property level across the UK mortgage portfolio.

-- We have continued to develop our climate stress testing and scenarios capabilities, including model development and delivered regulatory climate stress tests. These are being used to further improve our understanding of our risk exposures for use in risk management and business decision making. For more detail on our approach to climate stress testing and scenario analysis, see page 57.

We will continue to enhance our climate risk management capabilities throughout 2022. This will include the further roll-out of training, refinement of our risk appetite, enhancement of our climate risk scoring tool and increasing the availability and quality of data so that new metrics can be developed.

How climate risk can impact HSBC

Below, we provide details on how climate risk impacts to our customers might manifest across our key climate risks, and the potential timeframes involved using the TCFD's four main drivers of transition climate risk - policy and legal, technology, end-demand (market) and reputational - and two physical risk drivers - acute and chronic.

 
 
                                                                                      Non-financial 
                                                 Financial risks                           risk 
                                   --------------------------------------------  ------------------------ 
                                                                                              Regulatory 
                                   Wholesale    Retail          Strategic        Resilience   compliance 
Risk type                            credit      credit     risk (reputational)     risk         risk 
---------------------------------  ---------  -----------  --------------------  ----------  ------------ 
                                   All term   Medium-long        All term         All term 
Timescale(1)                        periods       term            periods          periods   Short-medium 
---------------------------------  ---------  -----------  --------------------  ----------  ------------ 
Transition risk drivers(2) 
---------------------------------  ---------  -----------  --------------------  ----------  ------------ 
- policy and legal                     l           l                                              l 
---------------------------------  ---------  -----------  --------------------  ----------  ------------ 
- technology                           l 
---------------------------------  ---------  -----------  --------------------  ----------  ------------ 
- end-demand (market)                  l           l 
---------------------------------  ---------  -----------  --------------------  ----------  ------------ 
- reputational                         l           l                l 
---------------------------------  ---------  -----------  --------------------  ----------  ------------ 
Physical risk drivers(2) 
---------------------------------  ---------  -----------  --------------------  ----------  ------------ 
- acute - increased frequency and      l           l                                 l 
 severity of weather events 
---------------------------------  ---------  -----------  --------------------  ----------  ------------ 
- chronic - changes in weather         l           l                                 l 
 patterns 
---------------------------------  ---------  -----------  --------------------  ----------  ------------ 
 
   1   Short-term: less than one year; medium term: period to 2030; long term: period to 2050. 
   2   Transition and physical risk drivers defined by TCFD. 

Wholesale credit risk

Identification and assessment

We have identified six key sectors where our wholesale credit customers have the highest climate risk, based on their carbon emissions. These are oil and gas, building and construction, chemicals, automotive, power and utilities, and metals and mining. We continue to roll out our transition and physical risk questionnaire to our largest customers in high-risk sectors, with the addition of four more sectors: agriculture, manufacturing, real estate and transportation. The questionnaires will help us to assess and improve our understanding of the impact of climate changes on our customers' business models and any related transition strategies. It also helps us to identify potential business opportunities to support the transition. In 2022, we intend to increase the scope of the questionnaires by adding more countries to the scope.

Management

In 2021, we developed a scoring tool, which provides a climate risk score for each customer based on questionnaire responses. The climate risk score will then be used in portfolio level management information to assess and compare clients. The scoring tool will be enhanced and refined over time as more data becomes available. The results of the tool have been provided to business and risk management teams. During 2021, we also performed a climate-related stress test, as explained further on page 58. In 2022 we aim to further embed climate risk considerations in our credit risk management processes.

Aggregation and reporting

We currently internally report our transition risk exposure and RWAs consumed by the six high-risk sectors in the wholesale portfolio.

We also report the proportion of questionnaire responses that reported either having a board policy or management plan for transition risk. Our key wholesale credit exposures are included as part of our broader ESG management information dashboard, which is presented to the Group Executive Committee each quarter. In addition, a representative from wholesale credit risk attends the Global Climate Risk Oversight Forum to ensure consideration of this risk type, and we report our exposure through the climate risk management information dashboard at this meeting.

We will continue to report these metrics in 2022 and will aim to cascade these measures to global businesses and to provide insight on the climate risk profile of our portfolio and customers.

In the table below, we capture our lending activity, including environmentally responsible and sustainable finance activities, to customers within the six high risk sectors. Green financing for large companies that work in high transition sectors is also included. The overall exposure has increased slightly to 20.0% (2020:19.6%). For further details on how we designate counterparties as high transition risk, see footnote 2.

Since 2019, we have received responses from customers within the six high transition risk sectors, which represent 56% of our exposure, an increase in coverage of 15% since last year. The breakdown of our customer responses is presented by sector in the table below.

Within the power and utilities, and metals and mining sectors shown in the table below, and recognising external third-party assessments of power generation and mining capacity, our exposure to thermal coal is 0.2% of the total wholesale loans and advances figures.

 
Wholesale loan exposure to transition risk sectors and customer questionnaire 
 responses at 31 December 2021 
 
 
                                                            Construction                  Oil 
                                                            and building       Metals     and           Power 
                                    Automotive  Chemicals      materials   and mining     gas   and utilities    Total 
                                             %          %              %            %       %               %        % 
----------------------------------  ----------  ---------  -------------  -----------  ------  --------------  ------- 
Wholesale loan exposure as % 
of total wholesale loans and 
advances to customers and 
banks(1,2,3)                            <= 2.8     <= 3.4         <= 4.5       <= 2.4  <= 3.4          <= 3.5  <= 20.0 
----------------------------------  ----------  ---------  -------------  -----------  ------  --------------  ------- 
Proportion of sector for which 
 questionnaires were completed(4)           59         44             56           52      64              59       56 
----------------------------------  ----------  ---------  -------------  -----------  ------  --------------  ------- 
Proportion of questionnaire 
 responses 
 that reported either having a 
 board policy or a management 
 plan(4)                                    65         76             76           57      77              90       75 
----------------------------------  ----------  ---------  -------------  -----------  ------  --------------  ------- 
Sector weight as proportion of 
 high transition risk sector(4)             14         17             22           12      17              18      100 
----------------------------------  ----------  ---------  -------------  -----------  ------  --------------  ------- 
 

1 Amounts shown in the table also include green and other sustainable finance loans, which support the transition to the net zero economy. The methodology for quantifying our exposure to high transition risk sectors and the transition risk metrics will evolve over time as more data becomes available and is incorporated in our risk management systems and processes.

2 Counterparties are allocated to the high transition risk sectors via a two-step approach. Firstly, where the main business of a group of connected counterparties is in a high transition risk sector, all lending to the group is included irrespective of the sector of each individual obligor within the group. Secondly, where the main business of a group of connected counterparties is not in a high transition risk sector, only lending to individual obligors in the high transition risk sectors is included. For Global Banking and Markets clients, the main business of a group of connected counterparties is identified by the relationship manager for the group. For Commercial Banking clients, the main business of a group of connected counterparties is identified based on the largest industry of HSBC's total lending limits to the group.

   3   Total wholesale loans and advances to customers and banks amount to $662bn (2020: $673bn). 
   4   All percentages are weighted by exposure. 

Retail credit risk

Identification and assessment

We manage retail credit risk under a framework of controls that enable the identification and assessment of credit risk across the retail portfolio.

In 2021, we completed a Group-wide climate scenario analysis and stress testing exercise. This enabled us to enhance our understanding and assess the impact of physical risk to our mortgage portfolio under three potential future climate scenarios, with a focus on the UK, Hong Kong and Canada.

Additionally, for the UK mortgage portfolio, we considered the impact of potential minimum energy performance certificate ('EPC') rating requirements, as well as changes to the availability of buildings insurance following the demise of FloodRe. These factors were considered alongside macroeconomic drivers, given the supplemental data available for the UK.

FloodRe is a scheme between the UK Government and the insurance industry that aims to improve the availability and affordability of flood cover for properties in high flood risk areas. It is currently in place until 2039.

Understanding the impact of future climate risk relies heavily upon the availability of quality data, as well as on the evolution of climate risk modelling expertise. As this matures, we plan to expand our approach to additional markets.

Management

We are focusing on embedding climate risk into retail credit risk management processes, prioritising the largest residential mortgage portfolios.

We continue to update our risk management framework to reflect lessons learnt.

Aggregation and reporting

We manage and monitor the integration of climate risk across Wealth and Personal Banking through the Risk Management Meeting.

We have also developed and are implementing metrics to support active risk management, which will be tracked and monitored through relevant credit risk meetings.

A representative from Retail Credit Risk attends the Group Climate Risk Oversight Forum to ensure this risk type is considered.

How we are starting to measure climate risk

We are starting to measure climate risk with the most material market, which is the UK, where the primary risk facing properties is flooding.

Using a risk methodology that considers a combination of the likelihood and severity of flood hazard affecting individual properties, we estimate that on a total volume basis, and at present day levels, 3.5% of the UK retail banking mortgage portfolio is at high risk of flooding, and 0.3% is at a very high risk. This is based on 94% coverage of our mortgage portfolio and is reliant on flood data provided by Ambiental Risk Analytics, flood risk experts and suppliers of flood models to more than 50% of the UK insurance industry.

This data will enable monitoring and reporting of properties at risk of flooding, which will support activities to educate impacted customers and protect the Group from incurring losses as a result of climate events.

Our transition risk efforts in the UK have focused on obtaining current and potential energy efficiency ratings for individual properties, sourced from property EPC data.

The UK Government has a stated ambition to improve the EPC ratings of housing stock as set out in its Clean Growth Strategy. We are working towards improving the proportion of properties on our book with an EPC rating of C or above and on improving the EPC data coverage.

We have approximately 53% of properties in our portfolio with a valid EPC certificate (i.e. dated within the last 10 years) and 35.7% of these are rated A to C.

For further details and metrics relating to physical and transition risk to our UK mortgage portfolio, see our ESG Data Pack at www.hsbc.com/esg.

Reputational risk

Identification and assessment

We implement sustainability risk policies, including the Equator Principles, as part of our broader reputational risk framework. We focus on sensitive sectors that may have a high adverse impact on people or the environment, and in which we have a significant number of customers. A key area of focus is high-carbon sectors, which include oil and gas, power generation, mining, agricultural commodities and forestry. During 2021 we published our thermal coal phase-out policy.

Management

As the primary point of contact for our customers, our relationship managers are responsible for checking that our customers meet policies aimed at reducing carbon impacts. Our global network of more than 75 sustainability risk managers provides local policy support and expertise to relationship managers. A central Sustainability Risk team provides a higher level of guidance and is responsible for the oversight of policy compliance and implementation over wholesale banking activities. During 2021, we introduced a refreshed assurance framework, which takes a risk-based approach focusing on higher risks.

For further details on our sustainability risk policies, see our ESG review on page 62.

Aggregation and reporting

Our Sustainability Risk Oversight Forum provides a Group-wide forum for senior members of our Global Risk and Compliance team and global businesses. It also oversees the development and implementation of sustainability risk policies. Cases involving complex sustainability risk issues related to customers, transactions or third parties are managed through the reputational risk and client selection governance process. We report annually on our implementation of the Equator Principles and the corporate loans, project-related bridge loans and advisory mandates completed under the principles. With the introduction of Equator Principles IV, a training programme was delivered to raise the awareness of the changes and obligations therein.

For the latest report, see: www.hsbc.com/who-we-are/our-climate-strategy/sustainability-risk/equator-principles.

A representative from Reputational risk attends the Group Climate Risk Forum to ensure consideration of this risk type.

Regulatory compliance risk

Identification and assessment

Compliance, as a sub-function within Group Risk and Compliance, continues to prioritise the identification and assessment of compliance risks that may arise from climate risk. Although not an exhaustive list, key regulatory compliance risks under consideration include those related to product management, mis-selling, marketing, conflicts of interest and regulatory change.

An area of particular focus is the risk of greenwashing. We regard greenwashing as the act of knowingly or unknowingly misleading stakeholders regarding our climate ambition, the climate impact/benefits of a product or service or regarding the climate commitments of our customers. For the Compliance function, product-based greenwashing is a key area of focus. When considering product-based greenwashing, we seek to:

-- effectively and consistently consider climate risk factors in the development and ongoing governance of new, changed or withdrawn products and services through the enhancement of existing risk management frameworks utilised within the Group's operating entities and lines of business, enabling climate risks to be identified and assessed in a timely manner;

-- ensure that climate-related products and services offered to customers are appropriately designed and that related sales practices and marketing materials are clear, fair and not misleading; and

-- develop climate-related products and services consistent with the evolving expectations of the Group's regulators and other relevant authorities.

Management

We continue to develop our compliance policies and underlying measurement capability to enhance the management of climate risks in line with our climate ambition and risk appetite. As such, we have integrated and are continuing to enhance climate risk considerations within our product and customer life-cycle policies. Our policies set the minimum standards that are required to manage the risk of breaches of our regulatory duty to customers, including those related to climate risk, ensuring fair customer outcomes are achieved.

The Compliance sub-function placed significant focus in 2021 on supporting and improving the capability of Compliance colleagues through climate-specific training, communications and guidance materials to ensure the robust identification, assessment and management of climate risks.

Aggregation and reporting

The Compliance sub-function continues to operate an ESG and Climate Risk Working Group. This group tracks and monitors the integration and embedding of Climate risk within the management of regulatory compliance risks and controls more generally, and monitors ongoing regulatory and legislative changes across the sustainability and climate risk agenda.

We have also developed and implemented climate risk metrics and indicators aligned to wider regulatory compliance risks.

The Compliance sub-function is also represented at the Group's Climate Risk Oversight Forum to ensure this risk type is considered.

Resilience risk

Identification and assessment

Our assessment of climate risk identified building unavailability, workplace safety, information technology and cybersecurity risk, transaction processing risk, and third-party risk as the key risks facing our operational resilience.

In 2021 we repeated and extended our scenario stress testing. We will continue to work with our partners to identify and assess emerging climate risks.

Management

In 2021, we reviewed existing policies, processes and controls, which were then revised as required. This work will continue in subsequent years.

Identification of new tooling, both internally and through collaboration with business partners, for the management of climate risk is ongoing with new tooling being introduced as appropriate.

Our stress test results will continue to inform our approach to climate risk management.

Aggregation and reporting

Our exposure to climate risk will continue to be aggregated and reported to the Group Climate Risk Forum and other relevant formal governance forums.

 
Our material banking risks 
 

The material risk types associated with our banking and insurance manufacturing operations are described in the following tables:

 
Description of risks - banking operations 
 
Credit risk (see page 137) 
Credit risk is          Credit risk arises         Credit risk is: 
 the risk of financial   principally from            *    measured as the amount that could be lost if a 
 loss if a customer      direct lending,                  customer or counterparty fails to make repayments; 
 or counterparty         trade finance 
 fails to meet           and leasing business, 
 an obligation           but also from               *    monitored using various internal risk management 
 under a contract.       other products                   measures and within limits approved by individuals 
                         such as guarantees               within a framework of delegated authorities; and 
                         and derivatives. 
 
                                                     *    managed through a robust risk control framework, 
                                                          which outlines clear and consistent policies, 
                                                          principles and guidance for risk managers. 
Treasury risk (see page 189) 
Treasury risk           Treasury risk              Treasury risk is: 
 is the risk of          arises from changes         *    measured through risk appetite and more granular 
 having insufficient     to the respective                limits, set to provide an early warning of increasing 
 capital, liquidity      resources and                    risk, minimum ratios of relevant regulatory metrics, 
 or funding resources    risk profiles                    and metrics to monitor the key risk drivers impacting 
 to meet financial       driven by customer               treasury resources; 
 obligations and         behaviour, management 
 satisfy regulatory      decisions, or 
 requirements,           the external environment    *    monitored and projected against appetites and by 
 including the                                            using operating plans based on strategic objectives 
 risk of adverse                                          together with stress and scenario testing; and 
 impact on earnings 
 or capital due 
 to structural                                       *    managed through control of resources in conjunction 
 foreign exchange                                         with risk profiles, strategic objectives and cash 
 exposures and                                            flows. 
 changes in market 
 interest rates, 
 together with 
 pension and insurance 
 risk. 
Market risk (see page 203) 
Market risk is          Exposure to market         Market risk is: 
 the risk of an          risk is separated           *    measured using sensitivities, value at risk and 
 adverse financial       into two portfolios:             stress testing, giving a detailed picture of 
 impact on trading       trading portfolios               potential gains and losses for a range of market 
 activities arising      and non-trading                  movements and scenarios, as well as tail risks over 
 from changes in         portfolios.                      specified time horizons; 
 market parameters       Market risk exposures 
 such as interest        arising from our 
 rates, foreign          insurance operations        *    monitored using value at risk, stress testing and 
 exchange rates,         are discussed                    other measures; and 
 asset prices,           on page 185. 
 volatilities, 
 correlations and                                    *    managed using risk limits approved by the RMM and the 
 credit spreads.                                          risk management meeting in various global businesses. 
----------------------  -------------------------  ------------------------------------------------------------ 
 
 
Description of risks - banking operations (continued) 
 
Resilience risk (see page 207) 
Resilience risk             Resilience risk          Resilience risk is: 
 is the risk that            arises from failures      *    measured using a range of metrics with defined 
 we are unable               or inadequacies                maximum acceptable impact tolerances, and against our 
 to provide critical         in processes,                  agreed risk appetite; 
 services to our             people, systems 
 customers, affiliates       or external events. 
 and counterparties                                    *    monitored through oversight of enterprise processes, 
 as a result of                                             risks, controls and strategic change programmes; and 
 sustained and 
 significant operational 
 disruption.                                           *    managed by continual monitoring and thematic reviews. 
Regulatory compliance risk (see page 208) 
Regulatory compliance       Regulatory compliance    Regulatory compliance risk is: 
 risk is the risk            risk arises from          *    measured by reference to risk appetite, identified 
 associated with             the failure to                 metrics, incident assessments, regulatory feedback 
 breaching our               observe relevant               and the judgement and assessment of our regulatory 
 duty to clients             laws, codes, rules             compliance teams; 
 and other counterparties,   and regulations 
 inappropriate               and can manifest 
 market conduct              itself in poor            *    monitored against the first line of defence risk and 
 and breaching               market or customer             control assessments, the results of the monitoring 
 related financial           outcomes and lead              and control assurance activities of the second line 
 services regulatory         to fines, penalties            of defence functions, and the results of internal and 
 standards.                  and reputational               external audits and regulatory inspections; and 
                             damage to our 
                             business. 
                                                       *    managed by establishing and communicating appropriate 
                                                            policies and procedures, training employees in them 
                                                            and monitoring activity to help ensure their 
                                                            observance. Proactive risk control and/or remediation 
                                                            work is undertaken where required. 
Financial crime risk (see page 208) 
Financial crime             Financial crime          Financial crime risk is: 
 risk is the risk            risk arises from          *    measured by reference to risk appetite, identified 
 of knowingly or             day-to-day banking             metrics, incident assessments, regulatory feedback 
 unknowingly helping         operations involving           and the judgement of, and assessment by, our 
 parties to commit           customers, third               compliance teams; 
 or to further               parties and employees. 
 potentially illegal 
 activity through                                      *    monitored against the first line of defence risk and 
 HSBC, including                                            control assessments, the results of the monitoring 
 money laundering,                                          and control assurance activities of the second line 
 fraud, bribery                                             of defence functions, and the results of internal and 
 and corruption,                                            external audits and regulatory inspections; and 
 tax evasion, sanctions 
 breaches, and 
 terrorist and                                         *    managed by establishing and communicating appropriate 
 proliferation                                              policies and procedures, training employees in them 
 financing.                                                 and monitoring activity to help ensure their 
                                                            observance. Proactive risk control and/or remediation 
                                                            work is undertaken where required. 
Model risk (see page 209) 
Model risk is               Model risk arises        Model risk is: 
 the risk of inappropriate   in both financial         *    measured by reference to model performance tracking 
 or incorrect business       and non-financial              and the output of detailed technical reviews, with 
 decisions arising           contexts whenever              key metrics including model review statuses and 
 from the use of             business decision              findings; 
 models that have            making includes 
 been inadequately           reliance on models. 
 designed, implemented                                 *    monitored against model risk appetite statements, 
 or used or that                                            insight from the independent review function, 
 model does not                                             feedback from internal and external audits, and 
 perform in line                                            regulatory reviews; and 
 with expectations 
 and predictions. 
                                                       *    managed by creating and communicating appropriate 
                                                            policies, procedures and guidance, training 
                                                            colleagues in their application, and supervising 
                                                            their adoption to ensure operational effectiveness. 
--------------------------  -----------------------  ------------------------------------------------------------ 
 

Our insurance manufacturing subsidiaries are regulated separately from our banking operations. Risks in our insurance entities are managed using methodologies and processes that are subject to Group oversight. Our insurance operations are also subject to many of the same risks as our banking operations, and these are covered by the Group's risk management processes. However, there are specific risks inherent to the insurance operations as noted below.

 
Description of risks - insurance manufacturing operations 
 
Financial risk (see page 214) 
For insurance  Exposure to financial                                     Financial risk is: 
entities,      risk arises from:                                          *    measured (i) for credit risk, in terms of economic 
financial       *    market risk affecting the fair values of financial        capital and the amount that could be lost if a 
risk                 assets or their future cash flows;                        counterparty fails to make repayments; (ii) for 
includes the                                                                   market risk, in terms of economic capital, internal 
risk                                                                           metrics and fluctuations in key financial variables; 
of not being    *    credit risk; and                                          and (iii) for liquidity risk, in terms of internal 
able                                                                           metrics including stressed operational cash flow 
to                                                                             projections; 
effectively     *    liquidity risk of entities being unable to make 
match                payments to policyholders as they fall due. 
liabilities                                                               *    monitored through a framework of approved limits and 
arising under                                                                  delegated authorities; and 
insurance 
contracts 
with                                                                      *    managed through a robust risk control framework, 
appropriate                                                                    which outlines clear and consistent policies, 
investments                                                                    principles and guidance. This includes using product 
and that the                                                                   design, asset liability matching and bonus rates. 
expected 
sharing of 
financial 
performance 
with 
policyholders 
under 
certain 
contracts 
is not 
possible. 
-------------  --------------------------------------------------------  ---------------------------------------------------------- 
Insurance risk (see page 216) 
Insurance      The cost of claims                                        Insurance risk is: 
risk            and benefits                                              *    measured in terms of life insurance liabilities and 
is the risk     can be influenced                                              economic capital allocated to insurance underwriting 
that,           by many factors,                                               risk; 
over time,      including mortality 
the             and morbidity 
cost of         experience, as                                            *    monitored through a framework of approved limits and 
insurance       well as lapse                                                  delegated authorities; and 
policies        and surrender 
written,        rates. 
including                                                                 *    managed through a robust risk control framework, 
claims                                                                         which outlines clear and consistent policies, 
and benefits,                                                                  principles and guidance. This includes using product 
may                                                                            design, underwriting, reinsurance and claims-handlin 
exceed the                                                               g 
total                                                                          procedures. 
amount of 
premiums 
and 
investment 
income 
received. 
-------------  --------------------------------------------------------  ---------------------------------------------------------- 
 
 
Credit risk 
                                          Page 
Overview                                   137 
----------------------------------------  ---- 
Credit risk management                     137 
----------------------------------------  ---- 
Credit risk in 2021                        139 
----------------------------------------  ---- 
Summary of credit risk                     140 
----------------------------------------  ---- 
Stage 2 decomposition as at December 
 2021                                      143 
----------------------------------------  ---- 
Credit exposure                            143 
----------------------------------------  ---- 
Measurement uncertainty and sensitivity 
 analysis of ECL estimates                 144 
----------------------------------------  ---- 
Reconciliation of changes in 
 gross carrying/nominal amount 
 and allowances for loans and 
 advances to banks and customers 
 including loan commitments and 
 financial guarantees                      154 
----------------------------------------  ---- 
Credit quality                             155 
----------------------------------------  ---- 
Customer relief programmes                 159 
----------------------------------------  ---- 
Wholesale lending                          162 
----------------------------------------  ---- 
Personal lending                           176 
----------------------------------------  ---- 
Supplementary information                  183 
HSBC Holdings                              188 
----------------------------------------  ---- 
 

Overview

Credit risk is the risk of financial loss if a customer or counterparty fails to meet an obligation under a contract. Credit risk arises principally from direct lending, trade finance and leasing business, but also from other products such as guarantees and credit derivatives.

Credit risk management

Key developments in 2021

There were no material changes to the policies and practices for the management of credit risk in 2021. We continued to apply the requirements of IFRS 9 'Financial Instruments' within the Credit Risk sub-function.

Due to the Covid-19 pandemic and its continued effects on the global economy we provided short-term support to customers through market-specific measures under the current credit policy framework. We have also implemented the guidance provided by regulators on managing the credit portfolio as required throughout the course of the customer relief life cycle.

The extent of our support depends on the degree of country-specific government support measures, restrictions, associated policy responses, and the effects of new Covid-19 variants.

The majority of the customer relief programmes that we provided during the Covid-19 pandemic ended by 31 December 2021 and will not be reassessed under the revised definition of default. For further details of market-specific measures to support our personal and business customers, see page 159.

In the second half of 2021, market concerns regarding China's commercial real estate sector emerged. At 31 December 2021 we had no direct exposures to developers in the 'red' category under the Chinese government's 'three red lines' framework used to govern the real estate sector. We continue to monitor the situation closely, including potential indirect impacts that may arise, and seek to take mitigating actions as required under our existing policy framework.

During 2021, we adopted the EBA 'Guidelines on the application of definition of default' for our wholesale portfolios. This did not have a material impact on our wholesale portfolios. For our retail portfolios, these guidelines will be adopted in 2022 and this is not expected to have a material impact.

Governance and structure

We have established Group-wide credit risk management and related IFRS 9 processes. We continue to assess the impact of economic developments in key markets on specific customers, customer segments or portfolios. As credit conditions change, we take mitigating actions, including the revision of risk appetites or limits and tenors, as appropriate. In addition, we continue to evaluate the terms under which we provide credit facilities within the context of individual customer requirements, the quality of the relationship, local regulatory requirements, market practices and our local market position.

Credit Risk sub-function

(Audited)

Credit approval authorities are delegated by the Board to the Group Chief Executive together with the authority to sub-delegate them. The Credit Risk sub-function in Global Risk and Compliance is responsible for the key policies and processes for managing credit risk, which include formulating Group credit policies and risk rating frameworks, guiding the Group's appetite for credit risk exposures, undertaking independent reviews and objective assessment of credit risk, and monitoring performance and management of portfolios.

The principal objectives of our credit risk management are:

-- to maintain across HSBC a strong culture of responsible lending, and robust risk policies and control frameworks;

-- to both partner and challenge our businesses in defining, implementing and continually re-evaluating our risk appetite under actual and scenario conditions; and

-- to ensure there is independent, expert scrutiny of credit risks, their costs and their mitigation.

Key risk management processes

IFRS 9 'Financial Instruments' process

The IFRS 9 process comprises three main areas: modelling and data; implementation; and governance.

Modelling and data

We have established IFRS 9 modelling and data processes in various geographies, which are subject to internal model risk governance including independent review of significant model developments.

Implementation

A centralised impairment engine performs the expected credit losses calculation using data, which is subject to a number of validation checks and enhancements, from a variety of client, finance and risk systems. Where possible, these checks and processes are performed in a globally consistent and centralised manner.

Governance

Regional management review forums are established in key sites and regions in order to review and approve the impairment results. Regional management review forums have representatives from Credit Risk and Finance. The key site and regional approvals are reported up to the global business impairment committee for final approval of the Group's ECL for the period. Required members of the committee are the global heads of Wholesale Credit, Market Risk, and Wealth and Personal Banking Risk, as well as the relevant global business Chief Financial Officer and the Global Financial Controller.

Concentration of exposure

(Audited)

Concentrations of credit risk arise when a number of counterparties or exposures have comparable economic characteristics, or such counterparties are engaged in similar activities or operate in the same geographical areas or industry sectors so that their collective ability to meet contractual obligations is uniformly affected by changes in economic, political or other conditions. We use a number of controls and measures to minimise undue concentration of exposure in our portfolios across industries, countries and global businesses. These include portfolio and counterparty limits, approval and review controls, and stress testing.

Credit quality of financial instruments

(Audited)

Our risk rating system facilitates the internal ratings-based approach under the Basel framework adopted by the Group to support the calculation of our minimum credit regulatory capital requirement. The five credit quality classifications encompass a range of granular internal credit rating grades assigned to wholesale and retail customers, and the external ratings attributed by external agencies to debt securities.

For debt securities and certain other financial instruments, external ratings have been aligned to the five quality classifications based upon the mapping of related customer risk rating ('CRR') to external credit rating.

Wholesale lending

The CRR 10-grade scale summarises a more granular underlying 23-grade scale of obligor probability of default ('PD'). All corporate customers are rated using the 10- or 23-grade scale, depending on the degree of sophistication of the Basel approach adopted for the exposure.

Each CRR band is associated with an external rating grade by reference to long-run default rates for that grade, represented by the average of issuer-weighted historical default rates. This mapping between internal and external ratings is indicative and may vary over time.

Retail lending

Retail lending credit quality is based on a 12-month point-in-time probability-weighted PD.

 
Credit quality classification 
                              Sovereign       Other debt 
                        debt securities       securities           Wholesale lending 
                              and bills        and bills            and derivatives                Retail lending 
                                                          -----------------------------------  ----------------------- 
                                                                                     12-month                 12 month 
                               External         External                    Basel probability  Internal   probability- 
                                 credit           credit         Internal          of default    credit       weighted 
                                 rating           rating    credit rating                   %    rating           PD % 
--------------------  -----------------  ---------------  ---------------  ------------------  --------  ------------- 
Quality 
classification(1,2) 
--------------------  -----------------  ---------------  ---------------  ------------------  --------  ------------- 
Strong                          BBB and           A- and         CRR 1 to             0-0.169    Band 1    0.000-0.500 
                                  above            above            CRR 2                         and 2 
--------------------  -----------------  ---------------  ---------------  ------------------  --------  ------------- 
Good                            BBB- to          BBB+ to            CRR 3         0.170-0.740    Band 3    0.501-1.500 
                                     BB             BBB- 
--------------------  -----------------  ---------------  ---------------  ------------------  --------  ------------- 
                                 BB- to           BB+ to         CRR 4 to                        Band 4 
Satisfactory              B and unrated    B and unrated            CRR 5         0.741-4.914     and 5   1.501-20.000 
--------------------  -----------------  ---------------  ---------------  ------------------  --------  ------------- 
Sub-standard                    B- to C          B- to C         CRR 6 to        4.915-99.999    Band 6  20.001-99.999 
                                                                    CRR 8 
--------------------  -----------------  ---------------  ---------------  ------------------  --------  ------------- 
                                                                 CRR 9 to 
Credit impaired                 Default          Default           CRR 10                 100    Band 7            100 
--------------------  -----------------  ---------------  ---------------  ------------------  --------  ------------- 
 
   1   Customer risk rating ('CRR'). 
   2   12-month point-in-time probability-weighted probability of default ('PD'). 
 
Quality classification definitions 
  *    'Strong' exposures demonstrate a strong capacity to 
       meet financial commitments, with negligible or low 
       probability of default and/or low levels of expected 
       loss. 
 
 
  *    'Good' exposures require closer monitoring and 
       demonstrate a good capacity to meet financial 
       commitments, with low default risk. 
 
 
  *    'Satisfactory' exposures require closer monitoring 
       and demonstrate an average-to-fair capacity to meet 
       financial commitments, with moderate default risk. 
 
 
  *    'Sub-standard' exposures require varying degrees of 
       special attention and default risk is of greater 
       concern. 
 
 
  *    'Credit-impaired' exposures have been assessed as 
       described on Note 1.2(i) on the financial statements. 
============================================================ 
 

Renegotiated loans and forbearance

(Audited)

'Forbearance' describes concessions made on the contractual terms of a loan in response to an obligor's financial difficulties.

A loan is classed as 'renegotiated' when we modify the contractual payment terms on concessionary terms because we have significant concerns about the borrowers' ability to meet contractual payments when due. Non-payment-related concessions (e.g. covenant waivers), while potential indicators of impairment, do not trigger identification as renegotiated loans under our existing disclosures.

Loans that have been identified as renegotiated retain this designation until maturity or derecognition under our existing disclosures.

For details of our policy on derecognised renegotiated loans, see Note 1.2(i) on the financial statements.

Credit quality of renegotiated loans

On execution of a renegotiation, the loan will also be classified as credit impaired if it is not already so classified. In wholesale lending, all facilities with a customer, including loans that have not been modified, are considered credit impaired following the identification of a renegotiated loan under our existing disclosures.

Wholesale renegotiated loans are classified as credit impaired until there is sufficient evidence to demonstrate a significant reduction in the risk of non-payment of future cash flows, observed over a minimum one-year period, and there are no other indicators of impairment. Personal renegotiated loans generally remain credit impaired until repayment, write-off or derecognition.

Renegotiated loans and recognition of expected credit losses

(Audited)

For retail lending, unsecured renegotiated loans are generally segmented from other parts of the loan portfolio. Renegotiated expected credit loss assessments reflect the higher rates of losses typically encountered with renegotiated loans. For wholesale lending, renegotiated loans are typically assessed individually. Credit risk ratings are intrinsic to the impairment assessments. The individual impairment assessment takes into account the higher risk of the future non-payment inherent in renegotiated loans.

Customer relief programmes and renegotiated loans

In response to the Covid-19 pandemic, governments and regulators around the world encouraged a range of customer relief programmes including payment deferrals. In determining whether a customer is experiencing financial difficulty for the purposes of identifying renegotiated loans a payment deferral requested under such schemes, or an extension thereof, is not automatically determined to be evidence of financial difficulty and would therefore not automatically trigger identification as renegotiated loans. Rather, information provided by payment deferrals is considered in the context of other reasonable and supportable information. The IFRS 9 treatment of customer relief programmes is explained on page 159.

Impairment assessment

(Audited)

For details of our impairment policies on loans and advances and financial investments, see Note 1.2(i) on the financial statements.

Write-off of loans and advances

(Audited)

For details of our policy on the write-off of loans and advances, see Note 1.2(i) on the financial statements.

Unsecured personal facilities, including credit cards, are generally written off at between 150 and 210 days past due. The standard period runs until the end of the month in which the account becomes 180 days contractually delinquent. However, in exceptional circumstances to achieve a fair customer outcome, and in line with regulatory expectations, they may be extended further.

For secured facilities, write-off should occur upon repossession of collateral, receipt of proceeds via settlement, or determination that recovery of the collateral will not be pursued.

Any secured assets maintained on the balance sheet beyond

60 months of consecutive delinquency-driven default require additional monitoring and review to assess the prospect of recovery.

There are exceptions in a few countries and territories where local regulation or legislation constrains earlier write-off, or where the realisation of collateral for secured real estate lending takes more time. Write-off, either partially or in full, may be earlier when there is no reasonable expectation of further recovery, for example, in the event of a bankruptcy or equivalent legal proceedings. Collection procedures may continue after write-off.

Credit risk in 2021

At 31 December 2021, gross loans and advances to customers and banks of $1,140bn increased by $6.3bn, compared with 31 December 2020. This included adverse foreign exchange movements of $17.0bn and a $2.4bn decrease due to domestic mass market retail banking in the US being reclassified to assets held for sale.

Excluding foreign exchange movements, the growth was driven by a $24.0bn increase in personal loans and advances to customers and a $3.0bn increase in loans and advances to banks. Wholesale loans and advances to customers decreased by $3.7bn.

The increase in personal loans and advances to customers was driven by mortgage growth of $22.8bn, mainly in the UK (up $10.1bn), Hong Kong (up $6.6bn), Canada (up $3.4bn) and Australia (up $2.1bn). Other personal lending increased by $1.2bn, mainly from unsecured personal lending in Hong Kong (up $1.0bn) and Latin America (up $0.7bn), as well as guaranteed loans in respect of residential property in France (up $0.8bn). These were offset by a decrease in credit cards mainly in the US (down $0.9bn).

At 31 December 2021, the allowance for ECL of $12.2bn decreased by $3.5bn compared with 31 December 2020, including favourable foreign exchange movements of $0.4bn. The $12.2bn allowance comprised $11.6bn in respect of assets held at amortised cost, $0.4bn in respect of loan commitments and financial guarantees, and $0.1bn in respect of debt instruments measured at fair value through other comprehensive income ('FVOCI').

During the first half of 2021, the Group experienced a release in allowances for ECL, reflecting an improvement of the economic outlook. This trend continued during the second half of the year following better than expected levels of credit performance and lower levels of stage 3 charges. However, in the later part of the

year the trend slowed down due to the emergence of the new Omicron variant and the recent developments in China's commercial real estate sector.

Excluding foreign exchange movements, the allowance for ECL in relation to loans and advances to customers decreased by $2.7bn from 31 December 2020. This was attributable to:

-- a $1.2bn decrease in wholesale loans and advances to customers, of which $1.0bn was driven by stages 1 and 2; and

-- a $1.5bn decrease in personal loans and advances to customers, of which $1.3bn was driven by stages 1 and 2.

During the first six months of the year, the Group experienced significant migrations from stage 2 to stage 1, reflecting an improvement of the economic outlook. This trend continued during the second half of 2021 as forecasts underpinning forward economic guidance stabilised.

Stage 3 balances at 31 December 2021 remained broadly stable compared with 31 December 2020.

The ECL release for 2021 was $0.9bn, inclusive of recoveries. This release comprised $0.6bn in respect of wholesale lending, of which the stage 3 and purchased or originated credit impaired ('POCI') charge was $0.5bn, and $0.3bn in respect of personal lending, of which the stage 3 charge was $0.4bn. Uncertainty remains as countries recover from the pandemic at different speeds, government support measures unwind and the emergence of new strains of the virus continue to test the efficacy of vaccination programmes.

During 2021, we continued to provide Covid-19-related support to customers under the current policy framework. For further details of market-specific measures to support our personal and business customers, see page 159.

Income statement movements are analysed further on page 92.

While credit risk arises across most of our balance sheet, ECL have typically been recognised on loans and advances to customers and banks, in addition to securitisation exposures and other structured products. As a result, our disclosures focus primarily on these two areas. For further details of:

   --    maximum exposure to credit risk, see page 144; 
   --    measurement uncertainty and sensitivity analysis of ECL estimates, see page 144; 

-- reconciliation of changes in gross carrying/nominal amount and allowances for loans and advances to banks and customers including loan commitments and financial guarantees, see page 152;

   --    credit quality, see page 155; 
   --    customer relief programmes, see page 159; 

-- total wholesale lending for loans and advances to banks and customers by stage distribution, see page 163;

   --    wholesale lending collateral, see page 169; 

-- total personal lending for loans and advances to customers at amortised cost by stage distribution, see page 177; and

   --    personal lending collateral, see page 181. 

--

Summary of credit risk

The following disclosure presents the gross carrying/nominal amount of financial instruments to which the impairment requirements in IFRS 9 are applied and the associated allowance for ECL.

 
Summary of financial instruments to which the impairment requirements 
 in IFRS 9 are applied 
(Audited) 
                                           31 Dec 2021                                                       At 31 Dec 2020 
                 ----------------------------------------------------------------  ----------------------------------------------------------------- 
                                                                        Allowance 
                       Gross carrying/nominal                                 for           Gross carrying/nominal                         Allowance 
                                       amount                              ECL(1)                           amount                        for ECL(1) 
                                           $m                                  $m                               $m                                $m 
---------------  ----------------------------  ----------------------------------  -------------------------------  -------------------------------- 
Loans and 
 advances to 
 customers at 
 amortised 
 cost                               1,057,231                            (11,417)                        1,052,477                          (14,490) 
---------------  ----------------------------  ----------------------------------  -------------------------------  -------------------------------- 
- personal                            478,337                             (3,103)                          460,809                           (4,731) 
--------------- 
- corporate and 
 commercial                           513,539                             (8,204)                          527,088                           (9,494) 
--------------- 
- non-bank 
 financial 
 institutions                          65,355                               (110)                           64,580                             (265) 
---------------  ----------------------------  ----------------------------------  ------------------------------- 
Loans and 
 advances to 
 banks at 
 amortised 
 cost                                  83,153                                (17)                           81,658                              (42) 
---------------  ----------------------------  ----------------------------------  -------------------------------  -------------------------------- 
Other financial 
 assets 
 measured at 
 amortised 
 cost                                 880,351                               (193)                          772,408                             (175) 
---------------  ----------------------------  ----------------------------------  -------------------------------  -------------------------------- 
- cash and 
 balances at 
 central banks                        403,022                                 (4)                          304,486                               (5) 
--------------- 
- items in the 
 course of 
 collection 
 from other 
 banks                                  4,136                                   -                            4,094                                 - 
--------------- 
- Hong Kong 
 Government 
 certificates 
 of 
 indebtedness                          42,578                                   -                           40,420                                 - 
--------------- 
- reverse 
 repurchase 
 agreements - 
 non-trading                          241,648                                   -                          230,628                                 - 
--------------- 
- financial 
 investments                           97,364                                (62)                           88,719                              (80) 
--------------- 
- prepayments, 
 accrued income 
 and other 
 assets(2)                             91,603                               (127)                          104,061                              (90) 
---------------  ----------------------------  ----------------------------------  ------------------------------- 
Total gross 
 carrying 
 amount 
 on-balance 
 sheet                              2,020,735                            (11,627)                        1,906,543                          (14,707) 
---------------  ----------------------------  ----------------------------------  -------------------------------  -------------------------------- 
Loans and other 
 credit-related 
 commitments                          627,637                               (379)                          659,783                             (734) 
---------------  ----------------------------  ----------------------------------  -------------------------------  -------------------------------- 
- personal                            239,685                                (39)                          236,170                              (40) 
--------------- 
- corporate and 
 commercial                           283,625                               (325)                          299,802                             (650) 
--------------- 
- financial                           104,327                                (15)                          123,811                              (44) 
---------------  ----------------------------  ----------------------------------  ------------------------------- 
Financial 
 guarantees                            27,795                                (62)                           18,384                             (125) 
---------------  ----------------------------  ----------------------------------  -------------------------------  -------------------------------- 
- personal                              1,130                                   -                              900                               (1) 
--------------- 
- corporate and 
 commercial                            22,355                                (58)                           12,946                             (114) 
--------------- 
- financial                             4,310                                 (4)                            4,538                              (10) 
---------------  ----------------------------  ----------------------------------  ------------------------------- 
Total nominal 
 amount 
 off-balance 
 sheet(3)                             655,432                               (441)                          678,167                             (859) 
---------------  ----------------------------  ----------------------------------  -------------------------------  -------------------------------- 
                                    2,676,167                            (12,068)                        2,584,710                          (15,566) 
---------------  ----------------------------  ----------------------------------  -------------------------------  -------------------------------- 
 
                                                                       Memorandum                                                         Memorandum 
                                                                        allowance                                                          allowance 
                                   Fair value                          for ECL(4)                       Fair value                        for ECL(4) 
                                           $m                                  $m                               $m                                $m 
---------------  ----------------------------  ----------------------------------  -------------------------------  -------------------------------- 
Debt 
 instruments 
 measured at 
 fair value 
 through other 
 comprehensive 
 income 
 ('FVOCI')                            347,203                                (96)                          399,717                             (141) 
---------------  ----------------------------  ----------------------------------  -------------------------------  -------------------------------- 
 

1 The total ECL is recognised in the loss allowance for the financial asset unless the total ECL exceeds the gross carrying amount of the financial asset, in which case the ECL is recognised as a provision.

2 Includes only those financial instruments that are subject to the impairment requirements of IFRS 9. 'Prepayments, accrued income and other assets', as presented within the consolidated balance sheet on page 310, includes both financial and non-financial assets. The 31 December 2021 balances include $2,424m gross carrying amounts and $39m allowances for ECL related to assets held for sale due to the exit of domestic mass market retail banking in the US.

3 Represents the maximum amount at risk should the contracts be fully drawn upon and clients default.

4 Debt instruments measured at FVOCI continue to be measured at fair value with the allowance for ECL as a memorandum item. Change in ECL is recognised in 'Change in expected credit losses and other credit impairment charges' in the income statement.

The following table provides an overview of the Group's credit risk by stage and industry, and the associated ECL coverage. The financial assets recorded in each stage have the following characteristics:

-- Stage 1: These financial assets are unimpaired and without significant increase in credit risk on which a 12-month allowance for ECL is recognised.

-- Stage 2: A significant increase in credit risk has been experienced on these financial assets since initial recognition for which a lifetime ECL is recognised.

--

Stage 3: There is objective evidence of impairment and the financial assets are therefore considered to be in default or otherwise credit impaired on which a lifetime ECL is recognised.

-- POCI: Financial assets that are purchased or originated at a deep discount are seen to reflect the incurred credit losses on which a lifetime ECL is recognised.

--

 
Summary of credit risk (excluding debt instruments measured at FVOCI) 
 by stage distribution and ECL coverage by industry sector at 
 31 December 2021 
(Audited) 
                                                                           Gross carrying/nominal                                                                          Allowance for ECL                                                                     ECL coverage % 
                                                                                  amount(1) 
                                        --------------------------------------------------------------------------------------------  -------------------------------------------------------------------------------------------  -------------------------------------------------------------------------- 
                                                                   Stage            Stage           Stage                                      Stage           Stage           Stage                                                     Stage        Stage               Stage 
                                                                       1                2               3   POCI(2)            Total               1               2               3     POCI(2)                            Total            1            2                   3          POCI(2)        Total 
                                                                      $m               $m              $m        $m               $m              $m              $m              $m          $m                               $m            %            %                   %                %            % 
--------------------------------------  --------------------------------  ---------------  --------------  --------  ---------------  --------------  --------------  --------------  ----------  -------------------------------  -----------  -----------  ------------------  ---------------  ----------- 
Loans 
 and advances 
 to customers 
 at amortised 
 cost                                                            918,936          119,224          18,797       274        1,057,231         (1,367)         (3,119)         (6,867)        (64)                         (11,417)          0.1          2.6                36.5             23.4          1.1 
--------------------------------------  --------------------------------  ---------------  --------------  --------  ---------------  --------------  --------------  --------------  ----------  -------------------------------  -----------  -----------  ------------------  ---------------  ----------- 
- personal                                                       456,956           16,439           4,942         -          478,337           (658)         (1,219)         (1,226)           -                          (3,103)          0.1          7.4                24.8                -          0.6 
--------------------------------------                                                                                                                                                                                             -----------  -----------  ------------------  ---------------  ----------- 
 
  *    corporate and commercial                                  400,894           98,911          13,460       274          513,539           (665)         (1,874)         (5,601)        (64)                          (8,204)          0.2          1.9                41.6             23.4          1.6 
--------------------------------------                                                                                                                                                                                             -----------  -----------  ------------------  ---------------  ----------- 
 
  *    non-bank financial institutions                            61,086            3,874             395         -           65,355            (44)            (26)            (40)           -                            (110)          0.1          0.7                10.1                -          0.2 
--------------------------------------  --------------------------------  ---------------  --------------  --------  ---------------  --------------  --------------  --------------  ----------  -------------------------------  -----------  -----------  ------------------  ---------------  ----------- 
Loans 
 and advances 
 to banks 
 at amortised 
 cost                                                             81,636            1,517               -         -           83,153            (14)             (3)               -           -                             (17)            -          0.2                   -                -            - 
--------------------------------------  --------------------------------  ---------------  --------------  --------  ---------------  --------------  --------------  --------------  ----------  -------------------------------  -----------  -----------  ------------------  ---------------  ----------- 
Other 
 financial 
 assets 
 measured 
 at amortised 
 cost                                                            875,016            4,988             304        43          880,351            (91)            (54)            (42)         (6)                            (193)            -          1.1                13.8             14.0            - 
--------------------------------------  --------------------------------  ---------------  --------------  --------  ---------------  --------------  --------------  --------------  ----------  -------------------------------  -----------  -----------  ------------------  ---------------  ----------- 
Loan and 
 other 
 credit-related 
 commitments                                                     594,473           32,389             775         -          627,637           (165)           (174)            (40)           -                            (379)            -          0.5                 5.2                -          0.1 
--------------------------------------  --------------------------------  ---------------  --------------  --------  ---------------  --------------  --------------  --------------  ----------  -------------------------------  -----------  -----------  ------------------  ---------------  ----------- 
- personal                                                       237,770            1,747             168         -          239,685            (37)             (2)               -           -                             (39)            -          0.1                   -                -            - 
--------------------------------------                                                                                                                                                                                             -----------  -----------  ------------------  ---------------  ----------- 
 
  *    corporate and commercial                                  254,750           28,269             606         -          283,625           (120)           (165)            (40)           -                            (325)            -          0.6                 6.6                -          0.1 
--------------------------------------                                                                                                                                                                                             -----------  -----------  ------------------  ---------------  ----------- 
- financial                                                      101,953            2,373               1         -          104,327             (8)             (7)               -           -                             (15)            -          0.3                   -                -            - 
--------------------------------------  --------------------------------  ---------------  --------------  --------  ---------------  --------------  --------------  --------------  ----------  -------------------------------  -----------  -----------  ------------------  ---------------  ----------- 
Financial 
 guarantees                                                       24,932            2,638             225         -           27,795            (11)            (30)            (21)           -                             (62)            -          1.1                 9.3                -          0.2 
--------------------------------------  --------------------------------  ---------------  --------------  --------  ---------------  --------------  --------------  --------------  ----------  -------------------------------  -----------  -----------  ------------------  ---------------  ----------- 
- personal                                                         1,114               15               1         -            1,130               -               -               -           -                                -            -            -                   -                -            - 
--------------------------------------                                                                                                                                                                                             -----------  -----------  ------------------  ---------------  ----------- 
 
  *    corporate and commercial                                   20,025            2,107             223         -           22,355            (10)            (28)            (20)           -                             (58)            -          1.3                 9.0                -          0.3 
--------------------------------------                                                                                                                                                                                             -----------  -----------  ------------------  ---------------  ----------- 
- financial                                                        3,793              516               1         -            4,310             (1)             (2)             (1)           -                              (4)            -          0.4               100.0                -          0.1 
--------------------------------------  --------------------------------  ---------------  --------------  --------  ---------------  --------------  --------------  --------------  ----------  -------------------------------  -----------  -----------  ------------------  ---------------  ----------- 
At 31 
 Dec 2021                                                      2,494,993          160,756          20,101       317        2,676,167         (1,648)         (3,380)         (6,970)        (70)                         (12,068)          0.1          2.1                34.7             22.1          0.5 
--------------------------------------  --------------------------------  ---------------  --------------  --------  ---------------  --------------  --------------  --------------  ----------  -------------------------------  -----------  -----------  ------------------  ---------------  ----------- 
 

1 Represents the maximum amount at risk should the contracts be fully drawn upon and clients default.

   2   Purchased or originated credit-impaired ('POCI'). 

Unless identified at an earlier stage, all financial assets are deemed to have suffered a significant increase in credit risk when they are 30 days past due ('DPD') and are transferred from stage 1 to stage 2. The following disclosure presents the ageing of stage 2

financial assets by those less than 30 days and greater than 30 DPD and therefore presents those financial assets classified as stage 2 due to ageing (30 DPD) and those identified at an earlier stage (less than 30 DPD).

 
Stage 2 days past due analysis at 31 December 2021 
(Audited) 
                                                           Gross carrying amount                                                    Allowance for ECL                                                       ECL coverage % 
                                              Stage                           1 to            30 and               Stage                                    1 to              30 and        Stage                           1 to           30 and 
                                                  2   Up-to-date       29 DPD(1,2)        > DPD(1,2)                   2          Up-to-date         29 DPD(1,2)          > DPD(1,2)            2   Up-to-date       29 DPD(1,2)       > DPD(1,2) 
                                                 $m           $m                $m                $m                  $m                  $m                  $m                  $m            %            %                 %                % 
--------------------------------------  -----------  -----------  ----------------  ----------------  ------------------  ------------------  ------------------  ------------------  -----------  -----------  ----------------  --------------- 
Loans and advances 
 to customers 
 at amortised 
 cost                                       119,224      115,350             2,193             1,681             (3,119)             (2,732)               (194)               (193)          2.6          2.4               8.8             11.5 
--------------------------------------  -----------  -----------  ----------------  ----------------  ------------------  ------------------  ------------------  ------------------  -----------  -----------  ----------------  --------------- 
- personal                                   16,439       14,124             1,387               928             (1,219)               (884)               (160)               (175)          7.4          6.3              11.5             18.9 
--------------------------------------                                                                                                                                                -----------  -----------  ----------------  --------------- 
 
  *    corporate and commercial              98,911       97,388               806               717             (1,874)             (1,822)                (34)                (18)          1.9          1.9               4.2              2.5 
--------------------------------------                                                                                                                                                -----------  -----------  ----------------  --------------- 
 
  *    non-bank financial institutions        3,874        3,838                 -                36                (26)                (26)                   -                   -          0.7          0.7                 -                - 
--------------------------------------  -----------  -----------  ----------------  ----------------  ------------------  ------------------  ------------------  ------------------  -----------  -----------  ----------------  --------------- 
Loans and advances 
 to banks at 
 amortised cost                               1,517        1,517                 -                 -                 (3)                 (3)                   -                   -          0.2          0.2                 -                - 
--------------------------------------  -----------  -----------  ----------------  ----------------  ------------------  ------------------  ------------------  ------------------  -----------  -----------  ----------------  --------------- 
Other financial 
 assets measured 
 at amortised 
 cost                                         4,988        4,935                22                31                (54)                (47)                 (4)                 (3)          1.1          1.0              18.2              9.7 
--------------------------------------  -----------  -----------  ----------------  ----------------  ------------------  ------------------  ------------------  ------------------  -----------  -----------  ----------------  --------------- 
 
   1   Days past due ('DPD'). 

2 The days past due amounts presented above are on a contractual basis and include the benefit of any customer relief payment holidays granted.

 
Summary of credit risk (excluding debt instruments measured at FVOCI) 
 by stage distribution and ECL coverage by industry sector at 
 31 December 2020 (continued) 
(Audited) 
                                                                       Gross carrying/nominal                                                                Allowance for ECL                                                             ECL coverage % 
                                                                              amount(1) 
                                        ------------------------------------------------------------------------------------  --------------------------------------------------------------------------------  -------------------------------------------------------------------- 
                                                      Stage           Stage           Stage                                             Stage            Stage            Stage                                      Stage       Stage          Stage 
                                                          1               2               3     POCI(2)                Total                1                2                3        POCI(2)           Total           1           2              3            POCI(2)       Total 
                                                         $m              $m              $m          $m                   $m               $m               $m               $m             $m              $m           %           %              %                  %           % 
--------------------------------------  -------------------  --------------  --------------  ----------  -------------------  ---------------  ---------------  ---------------  -------------  --------------  ----------  ----------  -------------  -----------------  ---------- 
Loans 
 and advances 
 to customers 
 at amortised 
 cost                                               869,920         163,185          19,095         277            1,052,477          (1,974)          (4,965)          (7,439)          (112)        (14,490)         0.2         3.0           39.0               40.4         1.4 
--------------------------------------  -------------------  --------------  --------------  ----------  -------------------  ---------------  ---------------  ---------------  -------------  --------------  ----------  ----------  -------------  -----------------  ---------- 
- personal                                          430,134          25,064           5,611           -              460,809            (827)          (2,402)          (1,502)              -         (4,731)         0.2         9.6           26.8                  -         1.0 
--------------------------------------                                                                                                                                                                          ----------  ----------  -------------  -----------------  ---------- 
 
  *    corporate and commercial                     387,563         126,287          12,961         277              527,088          (1,101)          (2,444)          (5,837)          (112)         (9,494)         0.3         1.9           45.0               40.4         1.8 
--------------------------------------                                                                                                                                                                          ----------  ----------  -------------  -----------------  ---------- 
 
  *    non-bank financial institutions               52,223          11,834             523           -               64,580             (46)            (119)            (100)              -           (265)         0.1         1.0           19.1                  -         0.4 
--------------------------------------  -------------------  --------------  --------------  ----------  -------------------  ---------------  ---------------  ---------------  -------------  --------------  ----------  ----------  -------------  -----------------  ---------- 
Loans 
 and advances 
 to banks 
 at amortised 
 cost                                                79,654           2,004               -           -               81,658             (33)              (9)                -              -            (42)           -         0.4              -                  -         0.1 
--------------------------------------  -------------------  --------------  --------------  ----------  -------------------  ---------------  ---------------  ---------------  -------------  --------------  ----------  ----------  -------------  -----------------  ---------- 
Other 
 financial 
 assets 
 measured 
 at amortised 
 cost                                               768,216           3,975             177          40              772,408             (80)             (44)             (42)            (9)           (175)           -         1.1           23.7               22.5           - 
--------------------------------------  -------------------  --------------  --------------  ----------  -------------------  ---------------  ---------------  ---------------  -------------  --------------  ----------  ----------  -------------  -----------------  ---------- 
Loan and 
 other 
 credit-related 
 commitments                                        604,485          54,217           1,080           1              659,783            (290)            (365)             (78)            (1)           (734)           -         0.7            7.2              100.0         0.1 
--------------------------------------  -------------------  --------------  --------------  ----------  -------------------  ---------------  ---------------  ---------------  -------------  --------------  ----------  ----------  -------------  -----------------  ---------- 
- personal                                          234,337           1,681             152           -              236,170             (39)              (1)                -              -            (40)           -         0.1              -                  -           - 
--------------------------------------                                                                                                                                                                          ----------  ----------  -------------  -----------------  ---------- 
 
  *    corporate and commercial                     253,062          45,851             888           1              299,802            (236)            (338)             (75)            (1)           (650)         0.1         0.7            8.4              100.0         0.2 
--------------------------------------                                                                                                                                                                          ----------  ----------  -------------  -----------------  ---------- 
- financial                                         117,086           6,685              40           -              123,811             (15)             (26)              (3)              -            (44)           -         0.4            7.5                  -           - 
--------------------------------------  -------------------  --------------  --------------  ----------  -------------------  ---------------  ---------------  ---------------  -------------  --------------  ----------  ----------  -------------  -----------------  ---------- 
Financial 
 guarantees                                          14,090           4,024             269           1               18,384             (37)             (62)             (26)              -           (125)         0.3         1.5            9.7                  -         0.7 
--------------------------------------  -------------------  --------------  --------------  ----------  -------------------  ---------------  ---------------  ---------------  -------------  --------------  ----------  ----------  -------------  -----------------  ---------- 
- personal                                              872              26               2           -                  900                -              (1)                -              -             (1)           -         3.8              -                  -         0.1 
--------------------------------------                                                                                                                                                                          ----------  ----------  -------------  -----------------  ---------- 
 
  *    corporate and commercial                       9,536           3,157             252           1               12,946             (35)             (54)             (25)              -           (114)         0.4         1.7            9.9                  -         0.9 
--------------------------------------                                                                                                                                                                          ----------  ----------  -------------  -----------------  ---------- 
- financial                                           3,682             841              15           -                4,538              (2)              (7)              (1)              -            (10)         0.1         0.8            6.7                  -         0.2 
--------------------------------------  -------------------  --------------  --------------  ----------  -------------------  ---------------  ---------------  ---------------  -------------  --------------  ----------  ----------  -------------  -----------------  ---------- 
At 31 
 Dec 2020                                         2,336,365         227,405          20,621         319            2,584,710          (2,414)          (5,445)          (7,585)          (122)        (15,566)         0.1         2.4           36.8               38.2         0.6 
--------------------------------------  -------------------  --------------  --------------  ----------  -------------------  ---------------  ---------------  ---------------  -------------  --------------  ----------  ----------  -------------  -----------------  ---------- 
 

1 Represents the maximum amount at risk should the contracts be fully drawn upon and clients default.

   2   Purchased or originated credit-impaired ('POCI'). 
 
Stage 2 days past due analysis at 31 December 2020 
(Audited) 
                                                               Gross carrying amount                                                     Allowance for ECL                                                ECL coverage % 
                                                Stage                               1 to              30 and          Stage                                   1 to             30 and       Stage                       1 to         30 and 
                                                    2     Up-to-date         29 DPD(1,2)          > DPD(1,2)              2          Up-to-date        29 DPD(1,2)         > DPD(1,2)           2  Up-to-date    29 DPD(1,2)     > DPD(1,2) 
                                                   $m             $m                  $m                  $m             $m                  $m                 $m                 $m           %           %              %              % 
--------------------------------------  -------------  -------------  ------------------  ------------------  -------------  ------------------  -----------------  -----------------  ----------  ----------  -------------  ------------- 
Loans and advances 
 to customers 
 at amortised 
 cost                                         163,185        159,367               2,052               1,766        (4,965)             (4,358)              (275)              (332)         3.0         2.7           13.4           18.8 
--------------------------------------  -------------  -------------  ------------------  ------------------  -------------  ------------------  -----------------  -----------------  ----------  ----------  -------------  ------------- 
- personal                                     25,064         22,250               1,554               1,260        (2,402)             (1,895)              (227)              (280)         9.6         8.5           14.6           22.2 
--------------------------------------                                                                                                                                                 ----------  ----------  -------------  ------------- 
 
  *    corporate and commercial               126,287        125,301                 489                 497        (2,444)             (2,344)               (48)               (52)         1.9         1.9            9.8           10.5 
--------------------------------------                                                                                                                                                 ----------  ----------  -------------  ------------- 
 
  *    non-bank financial institutions         11,834         11,816                   9                   9          (119)               (119)                  -                  -         1.0         1.0              -              - 
--------------------------------------  -------------  -------------  ------------------  ------------------  -------------  ------------------  -----------------  -----------------  ----------  ----------  -------------  ------------- 
Loans and advances 
 to banks at amortised 
 cost                                           2,004          2,004                   -                   -            (9)                 (9)                  -                  -         0.4         0.4              -              - 
--------------------------------------  -------------  -------------  ------------------  ------------------  -------------  ------------------  -----------------  -----------------  ----------  ----------  -------------  ------------- 
Other financial 
 assets measured 
 at amortised 
 cost                                           3,975          3,963                   3                   9           (44)                (44)                  -                  -         1.1         1.1              -              - 
--------------------------------------  -------------  -------------  ------------------  ------------------  -------------  ------------------  -----------------  -----------------  ----------  ----------  -------------  ------------- 
 
   1   Days past due ('DPD'). 

2 The days past due amounts presented above are on a contractual basis and include the benefit of any customer relief payment holidays granted.

Stage 2 decomposition at 31 December 2021

The following disclosure presents the stage 2 decomposition of gross carrying amount and allowances for ECL for loans and advances to customers.

The table below discloses the reasons why an exposure moved into stage 2 originally, and is therefore presented as a significant increase in credit risk since origination.

The quantitative classification shows when the relevant reporting date PD measure exceeds defined quantitative thresholds for retail and wholesale exposures, as set out in Note 1.2 'Summary of significant accounting policies', on page 324.

The qualitative classification primarily accounts for CRR deterioration, watch and worry and retail management judgemental adjustments.

For further details on our approach to the assessment of significant increase in credit risk, see 'Summary of significant accounting policies' on page 324.

 
Loans and advances to customers(1) 
                                                    Gross carrying amount                                                                                     Allowance for ECL 
               ------------------------------------------------------------------------------------------------  ------------------------------------------------------------------------------------------------------------ 
                                                                                Non-bank                                                                                                    Non-bank 
                                                       Corporate               financial                                                                        Corporate                  financial                           ECL coverage 
                            Personal              and commercial            institutions                  Total                   Personal                 and commercial               institutions                    Total         Total 
                                  $m                          $m                      $m                     $m                         $m                             $m                         $m                       $m             % 
-------------  ---------------------  --------------------------  ----------------------  ---------------------  -------------------------  -----------------------------  -------------------------  -----------------------  ------------ 
Quantitative                   9,907                      68,000                   3,041                 80,948                    (1,076)                        (1,347)                       (19)                  (2,442)           3.0 
-------------  ---------------------  --------------------------  ----------------------  ---------------------  -------------------------  -----------------------------  -------------------------  -----------------------  ------------ 
Qualitative                    6,329                      30,326                     818                 37,473                      (134)                          (520)                        (7)                    (661)           1.8 
-------------  ---------------------  --------------------------  ----------------------  ---------------------  -------------------------  -----------------------------  -------------------------  -----------------------  ------------ 
30 DPD 
 backstop(2)                     203                         585                      15                    803                        (9)                            (7)                          -                     (16)           2.0 
-------------  ---------------------  --------------------------  ----------------------  ---------------------  -------------------------  -----------------------------  -------------------------  -----------------------  ------------ 
Total stage 
 2                            16,439                      98,911                   3,874                119,224                    (1,219)                        (1,874)                       (26)                  (3,119)           2.6 
-------------  ---------------------  --------------------------  ----------------------  ---------------------  -------------------------  -----------------------------  -------------------------  -----------------------  ------------ 
 

1 Where balances satisfy more than one of the above three criteria for determining a significant increase in credit risk, the corresponding gross exposure and ECL have been assigned in order of categories presented.

   2   Days past due ('DPD'). 

Credit exposure

Maximum exposure to credit risk

(Audited)

This section provides information on balance sheet items and their offsets as well as loan and other credit-related commitments.

Commentary on consolidated balance sheet movements in 2021 is provided on page 96.

The offset on derivatives remains in line with the movements in maximum exposure amounts.

 
'Maximum exposure to credit risk' 
 table 
 The following table presents our 
 maximum exposure before taking account 
 of any collateral held or other 
 credit enhancements (unless such 
 enhancements meet accounting offsetting 
 requirements). The table excludes 
 financial instruments whose carrying 
 amount best represents the net exposure 
 to credit risk, and it excludes 
 equity securities as they are not 
 subject to credit risk. For the 
 financial assets recognised on the 
 balance sheet, the maximum exposure 
 to credit risk equals their carrying 
 amount and is net of the allowance 
 for ECL. For financial guarantees 
 and other guarantees granted, it 
 is the maximum amount that we would 
 have to pay if the guarantees were 
 called upon. For loan commitments 
 and other credit-related commitments, 
 it is generally the full amount 
 of the committed facilities. 
 The offset in the table relates 
 to amounts where there is a legally 
 enforceable right of offset in the 
 event of counterparty default and 
 where, as a result, there is a net 
 exposure for credit risk purposes. 
 However, as there is no intention 
 to settle these balances on a net 
 basis under normal circumstances, 
 they do not qualify for net presentation 
 for accounting purposes. No offset 
 has been applied to off-balance 
 sheet collateral. In the case of 
 derivatives, the offset column also 
 includes collateral received in 
 cash and other financial assets. 
========================================= 
 

Other credit risk mitigants

While not disclosed as an offset in the following 'Maximum exposure to credit risk' table, other arrangements are in place that reduce our maximum exposure to credit risk. These include a charge over collateral on borrowers' specific assets, such as residential properties, collateral held in the form of financial instruments that are not held on the balance sheet and short positions in securities. In addition, for financial assets held as part of linked insurance/investment contracts the risk is predominantly borne by the policyholder. See page 322 and Note 30 on the financial statements for further details of collateral in respect of certain loans and advances and derivatives.

Collateral available to mitigate credit risk is disclosed in the 'Collateral' section on page 169.

 
Maximum exposure to credit risk 
(Audited) 
                                              2021                                                             2020 
                 --------------------------------------------------------------  ----------------------------------------------------------------- 
                            Maximum                                                          Maximum 
                           exposure                  Offset                 Net             exposure                   Offset                  Net 
                                 $m                      $m                  $m                   $m                       $m                   $m 
---------------  ------------------  ----------------------  ------------------  -------------------  -----------------------  ------------------- 
Loans and 
 advances to 
 customers 
 held at 
 amortised cost           1,045,814                (22,838)           1,022,976            1,037,987                 (27,221)            1,010,766 
---------------  ------------------  ----------------------  ------------------  -------------------  -----------------------  ------------------- 
- personal                  475,234                 (4,461)             470,773              456,078                  (4,287)              451,791 
--------------- 
- corporate and 
 commercial                 505,335                (16,824)             488,511              517,594                 (21,102)              496,492 
--------------- 
- non-bank 
 financial 
 institutions                65,245                 (1,553)              63,692               64,315                  (1,832)               62,483 
---------------  ------------------  ----------------------  ------------------  -------------------  -----------------------  ------------------- 
Loans and 
 advances to 
 banks at 
 amortised cost              83,136                       -              83,136               81,616                        -               81,616 
---------------  ------------------  ----------------------  ------------------  -------------------  -----------------------  ------------------- 
Other financial 
 assets held at 
 amortised cost             882,708                (12,231)             870,477              774,116                 (14,668)              759,448 
---------------  ------------------  ----------------------  ------------------  -------------------  -----------------------  ------------------- 
- cash and 
 balances at 
 central 
 banks                      403,018                       -             403,018              304,481                        -              304,481 
--------------- 
- items in the 
 course of 
 collection 
 from other 
 banks                        4,136                       -               4,136                4,094                        -                4,094 
--------------- 
- Hong Kong 
 Government 
 certificates 
 of 
 indebtedness                42,578                       -              42,578               40,420                        -               40,420 
--------------- 
- reverse 
 repurchase 
 agreements 
 - non-trading              241,648                (12,231)             229,417              230,628                 (14,668)              215,960 
--------------- 
- financial 
 investments                 97,302                       -              97,302               88,639                        -               88,639 
--------------- 
- prepayments, 
 accrued income 
 and 
 other assets                94,026                       -              94,026              105,854                        -              105,854 
---------------  ------------------  ----------------------  ------------------  -------------------  ----------------------- 
Derivatives                 196,882               (188,284)               8,598              307,726                (293,240)               14,486 
---------------  ------------------  ----------------------  ------------------  -------------------  -----------------------  ------------------- 
Total 
 on-balance 
 sheet exposure 
 to credit risk           2,208,540               (223,353)           1,985,187            2,201,445                (335,129)            1,866,316 
---------------  ------------------  ----------------------  ------------------  -------------------  -----------------------  ------------------- 
Total 
 off-balance 
 sheet                      928,183                       -             928,183              940,185                        -              940,185 
---------------  ------------------  ----------------------  ------------------  -------------------  -----------------------  ------------------- 
- financial and 
 other 
 guarantees                 113,088                       -             113,088               96,147                        -               96,147 
--------------- 
- loan and 
 other 
 credit-related 
 commitments                815,095                       -             815,095              844,038                        -              844,038 
---------------  ------------------  ----------------------  ------------------  -------------------  ----------------------- 
At 31 Dec                 3,136,723               (223,353)           2,913,370            3,141,630                (335,129)            2,806,501 
---------------  ------------------  ----------------------  ------------------  -------------------  -----------------------  ------------------- 
 

Concentration of exposure

We have a number of global businesses with a broad range of products. We operate in a number of geographical markets with the majority of our exposures in Asia and Europe.

For an analysis of:

   --    financial investments, see Note 17 on the financial statements; 
   --    trading assets, see Note 11 on the financial statements; 
   --    derivatives, see page 176 and Note 16 on the financial statements; and 

-- loans and advances by industry sector and by the location of the principal operations of the lending subsidiary (or, in the case of the operations of The Hongkong and Shanghai Banking Corporation Limited, HSBC Bank plc, HSBC Bank Middle East Limited and HSBC Bank USA, by the location of the lending branch), see page 162 for wholesale lending and page 176 for personal lending.

Credit deterioration of financial instruments

(Audited)

A summary of our current policies and practices regarding the identification, treatment and measurement of stage 1, stage 2, stage 3 (credit impaired) and POCI financial instruments can be found in Note 1.2 on the financial statements.

Measurement uncertainty and sensitivity analysis of ECL estimates

(Audited)

Despite a broad recovery in economic conditions during 2021, ECL estimates continued to be subject to a high degree of uncertainty, and management judgements and estimates continued to reflect a degree of caution, both in the selection of economic scenarios and their weightings, and through management judgemental adjustments. Releases of provisions were made progressively as economic conditions recovered and by 31 December 2021 the majority of the 2020 uplift in ECL provisions had been reversed. By the end of 2021, we retained $0.6bn (15%) of the $3.9bn uplift in stage 1 and stage 2 ECL provisions on loans made during 2020.

The recognition and measurement of ECL involves the use of significant judgement and estimation. We form multiple economic scenarios based on economic forecasts, apply these assumptions to credit risk models to estimate future credit losses, and probability-weight the results to determine an unbiased ECL estimate. Management judgemental adjustments are used to address late-breaking events, data and model limitations, model deficiencies and expert credit judgements.

Methodology

Four economic scenarios are used to capture the current economic environment and to articulate management's view of the range of potential outcomes. Scenarios produced to calculate ECL are aligned to HSBC's top and emerging risks.

In the second quarter of 2020, to ensure that the severe risks associated with the pandemic were appropriately captured, management added a fourth, more severe, scenario to use in the measurement of ECL. Starting in the fourth quarter of 2021, HSBC's methodology has been adjusted so that the use of four scenarios, of which two are Downside scenarios, is the standard approach to ECL calculation.

Three of the scenarios are drawn from consensus forecasts and distributional estimates. The Central scenario is deemed the 'most likely' scenario, and usually attracts the largest probability weighting, while the outer scenarios represent the tails of the distribution, which are less likely to occur. The Central scenario is created using the average of a panel of external forecasters. Consensus Upside and Downside scenarios are created with reference to distributions for select markets that capture forecasters' views of the entire range of outcomes. In the later years of the scenarios, projections revert to long-term consensus trend expectations. In the consensus outer scenarios, reversion to trend expectations is done mechanically with reference to historically observed quarterly changes in the values of macroeconomic variables.

The fourth scenario, Downside 2, is designed to represent management's view of severe downside risks. It is a globally consistent narrative-driven scenario that explores more extreme economic outcomes than those captured by the consensus scenarios. In this scenario, variables do not, by design, revert to long-term trend expectations. They may instead explore alternative states of equilibrium, where economic activity moves permanently away from past trends.

The consensus Downside and the consensus Upside scenarios are each constructed to be consistent with a 10% probability. The Downside 2 is constructed with a 5% probability. The Central scenario is assigned the remaining 75%. This weighting scheme is deemed appropriate for the unbiased estimation of ECL in most circumstances. However, management may depart from this probability-based scenario weighting approach when the economic outlook is determined to be particularly uncertain and risks are elevated.

In light of ongoing risks, related primarily to the Covid-19 pandemic, management deviated from this probability weighting in most markets in the fourth quarter of 2021.

Description of economic scenarios

The economic assumptions presented in this section have been formed by HSBC with reference to external forecasts specifically for the purpose of calculating ECL.

The global economy experienced a recovery in 2021, following an unprecedented contraction in 2020. Restrictions to mobility and travel eased across our key markets, aided by the successful roll-out of vaccination programmes. The emergence of new variants that potentially reduce the efficacy of vaccines remains a risk.

Economic forecasts remain subject to a high degree of uncertainty. Risks to the economic outlook are dominated by the progression of the pandemic, vaccine roll-out and the public policy response. Geopolitical risks also remain significant and include continued differences between the US and other countries with China over a range of economic and strategic defence issues. Continued uncertainty over the long-term economic relationship between the UK and EU also present downside risks.

The scenarios used to calculate ECL in the Annual Report and Accounts 2021 are described below.

The consensus Central scenario

HSBC's Central scenario features a continued recovery in economic growth in 2022 as activity and employment gradually return to the levels reached prior to the outbreak of Covid-19.

Our Central scenario assumes that the stringent restrictions on activity, imposed across several countries and territories in 2020 and 2021 are not repeated. The new viral strain that emerged late in 2021, Omicron, has only a limited impact on the recovery, according to this scenario. Consumer spending and business investment, supported by elevated levels of private sector savings, are expected to drive the economic recovery as fiscal and monetary policy support recedes.

Regional differences in the speed of economic recovery in the Central scenario reflect differences over the progression of the pandemic, roll-out of vaccination programmes, national level restrictions imposed and scale of support measures. Global GDP is expected to grow by 4.2% in 2022 in the Central scenario and the average rate of global GDP growth is 3.1% over the five-year

forecast period. This exceeds the average growth rate over the five-year period prior to the onset of the pandemic.

The key features of our Central scenario are:

-- Economic activity in our top eight markets continues to recover. GDP grows at a moderate rate and exceeds pre-pandemic levels across all our key markets in 2022.

-- Unemployment declines to levels only slightly higher than existed pre-pandemic, with the exception of France where the downward trend in unemployment, related to structural changes to the labour market, resumes.

-- Covid-19-related fiscal spending recedes in 2022 as fewer restrictions on activity allow fiscal support to be withdrawn. Deficits remain high in several countries as they embark on multi-year investment programmes to support recovery, productivity growth and climate transition.

-- Inflation across many of our key markets remains elevated through 2022. Supply-driven price pressures persist through the first half of 2022 before gradually easing. In subsequent years, inflation quickly converges back towards central bank target rates.

-- Policy interest rates in key markets rise gradually over our projection period, in line with economic recovery.

-- The West Texas Intermediate oil price is forecast to average $62 per barrel over the projection period.

In the longer term, growth reverts back towards similar rates that existed prior to the pandemic, suggesting that the damage to long-term economic prospects is expected to be minimal.

The Central scenario was first created with forecasts available in November, and subsequently updated in December. Probability weights assigned to the Central scenario vary from 60% to 80% and reflect relative differences in uncertainty across markets.

The following table describes key macroeconomic variables and the probabilities assigned in the consensus Central scenario.

 
Central scenario 2022-2026 
                        UK               US         Hong     Mainland       Canada                        France          UAE       Mexico 
                                                    Kong        China 
                         %                %            %            %            %                             %            %            % 
-------------  -----------  ---------------  -----------  -----------  -----------  ----------------------------  -----------  ----------- 
GDP growth 
rate 
-------------  -----------  ---------------  -----------  -----------  -----------  ----------------------------  -----------  ----------- 
2022: Annual 
 average 
 growth rate           5.0              4.0          3.1          5.3          4.1                           3.9          4.4          2.9 
-------------  -----------  ---------------  -----------  -----------  -----------  ----------------------------  -----------  ----------- 
2023: Annual 
 average 
 growth rate           2.1              2.4          2.9          5.4          2.8                           2.1          3.4          2.3 
-------------  -----------  ---------------  -----------  -----------  -----------  ----------------------------  -----------  ----------- 
2024: Annual 
 average 
 growth rate           1.9              2.1          2.6          5.1          2.0                           1.6          3.0          2.2 
-------------  -----------  ---------------  -----------  -----------  -----------  ----------------------------  -----------  ----------- 
5-year 
 average               2.5              2.5          2.7          5.1          2.5                           2.1          3.2          2.3 
-------------  -----------  ---------------  -----------  -----------  -----------  ----------------------------  -----------  ----------- 
Unemployment 
rate 
-------------  -----------  ---------------  -----------  -----------  -----------  ----------------------------  -----------  ----------- 
2022: Annual 
 average 
 rate                  4.5              4.2          4.1          3.8          6.3                           8.0          3.1          4.0 
-------------  -----------  ---------------  -----------  -----------  -----------  ----------------------------  -----------  ----------- 
2023: Annual 
 average 
 rate                  4.3              3.8          3.6          3.7          5.9                           7.7          3.0          3.9 
-------------  -----------  ---------------  -----------  -----------  -----------  ----------------------------  -----------  ----------- 
2024: Annual 
 average 
 rate                  4.2              3.8          3.5          3.8          5.8                           7.6          2.9          3.8 
-------------  -----------  ---------------  -----------  -----------  -----------  ----------------------------  -----------  ----------- 
5-year 
 average               4.3              3.8          3.6          3.8          5.9                           7.7          3.0          3.8 
-------------  -----------  ---------------  -----------  -----------  -----------  ----------------------------  -----------  ----------- 
House price 
growth 
-------------  -----------  ---------------  -----------  -----------  -----------  ----------------------------  -----------  ----------- 
2022: Annual 
 average 
 growth rate           5.5             10.3          3.4          0.3          6.4                           4.9          4.9          5.8 
-------------  -----------  ---------------  -----------  -----------  -----------  ----------------------------  -----------  ----------- 
2023: Annual 
 average 
 growth rate           3.3              5.4          2.4          4.7          2.8                           4.6            -          5.0 
-------------  -----------  ---------------  -----------  -----------  -----------  ----------------------------  -----------  ----------- 
2024: Annual 
 average 
 growth rate           3.3              3.7          2.0          4.9          2.1                           4.0          2.1          4.4 
-------------  -----------  ---------------  -----------  -----------  -----------  ----------------------------  -----------  ----------- 
5-year 
 average               3.5              5.4          2.6          3.5          3.3                           3.9          2.7          4.7 
-------------  -----------  ---------------  -----------  -----------  -----------  ----------------------------  -----------  ----------- 
Short-term 
interest 
rate 
-------------  -----------  ---------------  -----------  -----------  -----------  ----------------------------  -----------  ----------- 
2022: Annual 
 average 
 rate                  1.0              0.5          0.5          3.1          1.1                         (0.5)          1.1          7.2 
-------------  -----------  ---------------  -----------  -----------  -----------  ----------------------------  -----------  ----------- 
2023: Annual 
 average 
 rate                  1.3              1.1          1.1          3.2          2.0                         (0.3)          1.7          8.1 
-------------  -----------  ---------------  -----------  -----------  -----------  ----------------------------  -----------  ----------- 
2024: Annual 
 average 
 rate                  1.2              1.5          1.6          3.4          2.2                         (0.1)          2.2          8.0 
-------------  -----------  ---------------  -----------  -----------  -----------  ----------------------------  -----------  ----------- 
5-year 
 average               1.2              1.3          1.4          3.4          1.9                         (0.2)          2.0          7.9 
-------------  -----------  ---------------  -----------  -----------  -----------  ----------------------------  -----------  ----------- 
Probability             60               75           70           80           75                            60           70           65 
-------------  -----------  ---------------  -----------  -----------  -----------  ----------------------------  -----------  ----------- 
 

The graphs comparing the respective Central scenarios in the fourth quarters of 2020 and 2021 reveal the extent of economic dislocation that occurred in 2020 and compare current economic expectations with those held a year ago.

GDP growth: Comparison

 
UK 
 

Note: Real GDP shown as year-on-year percentage change.

 
Hong Kong 
 

Note: Real GDP shown as year-on-year percentage change.

 
US 
 

Note: Real GDP shown as year-on-year percentage change.

 
Mainland China 
 

Note: Real GDP shown as year-on-year percentage change.

The consensus Upside scenario

Compared with the Central scenario, the consensus Upside scenario features a faster recovery in economic activity during the first two years, before converging to long-run trend expectations.

The scenario is consistent with a number of key upside risk themes. These include the orderly and rapid global abatement of

Covid-19 via successful containment and ongoing vaccine efficacy; de-escalation of tensions between the US and China; continued fiscal and monetary support; and smooth relations between the UK and the EU.

The following table describes key macroeconomic variables and the probabilities assigned in the consensus Upside scenario.

 
Consensus Upside scenario best outcome 
                                                                                             Mainland 
                       UK                     US                    Hong Kong                  China                   Canada                          France                           UAE                  Mexico 
                         %                        %                        %                        %                        %                                     %                        %                    % 
-------------  -----------  ------  ---------------  ------  ---------------  ------  ---------------  ------  ---------------  ------  ----------------------------  ------  ---------------  ------  -----------  ------ 
GDP growth 
 rate                  9.9  (1Q22)              7.3  (3Q22)             10.3  (4Q22)             11.8  (4Q22)              9.1  (3Q22)                           7.0  (2Q22)             10.8  (1Q22)          7.6  (3Q22) 
-------------  -----------  ------  ---------------  ------  ---------------  ------  ---------------  ------  ---------------  ------  ----------------------------  ------  ---------------  ------  -----------  ------ 
Unemployment 
 rate                  3.0  (4Q23)              2.7  (2Q23)              2.7  (4Q23)              3.5  (1Q23)              5.0  (2Q23)                           6.6  (4Q23)              2.3  (4Q23)          3.3  (3Q22) 
-------------  -----------  ------  ---------------  ------  ---------------  ------  ---------------  ------  ---------------  ------  ----------------------------  ------  ---------------  ------  -----------  ------ 
House price 
 growth                7.4  (2Q23)             14.8  (1Q22)             11.9  (4Q22)              8.2  (4Q22)             16.0  (4Q22)                           6.8  (2Q22)             14.4  (2Q22)          9.6  (1Q23) 
-------------  -----------  ------  ---------------  ------  ---------------  ------  ---------------  ------  ---------------  ------  ----------------------------  ------  ---------------  ------  -----------  ------ 
Short-term 
 interest 
 rate                  0.7  (1Q22)              0.4  (1Q22)              0.6  (1Q22)              3.2  (1Q22)              0.9  (1Q22)                         (0.5)  (1Q22)              0.9  (1Q22)          8.7  (1Q22) 
-------------  -----------  ------  ---------------  ------  ---------------  ------  ---------------  ------  ---------------  ------  ----------------------------  ------  ---------------  ------  -----------  ------ 
Probability            10                      5                        5                        5                       10                              10                              5                      5 
-------------  -------------------  -----------------------  -----------------------  -----------------------  -----------------------  ------------------------------------  -----------------------  ------------------- 
 

Note: Extreme point in the consensus Upside is 'best outcome' in the scenario, for example the highest GDP growth and the lowest unemployment rate, in the first two years of the scenario.

Downside scenarios

The progress of the pandemic and the ongoing public policy response continue to be a key sources of risk. Downside scenarios assume that new strains of the virus result in an acceleration in infection rates and increased pressure on public health services, necessitating restrictions on activity. The reimposition of such restrictions could be assumed to have a damaging effect on consumer and business confidence.

Government fiscal programmes in advanced economies in 2020 and 2021 were supported by accommodative actions taken by central banks. These measures have provided households and firms with significant support. An inability or unwillingness to

continue with such support or the untimely withdrawal of support present a downside risk to growth.

While Covid-19 and related risks dominate the economic outlook, geopolitical risks also present a threat. These risks include:

-- continued differences between the US and other countries with China, which could affect sentiment and restrict global economic activity;

   --    the re-emergence of social unrest in Hong Kong; and 

-- potential disagreements between the UK and the EU, which may hinder the ability to reach a more comprehensive agreement on trade and services, despite the Trade and Cooperation Agreement averting a disorderly UK departure.

The consensus Downside scenario

In the consensus Downside scenario, economic recovery is weaker compared with the Central scenario as key global risks, including the Covid-19 pandemic, escalate. Compared with the Central scenario, GDP growth is expected to be lower, unemployment rates rise moderately and asset and commodity

prices fall, before gradually recovering towards their long-run trend expectations.

The following table describes key macroeconomic variables and the probabilities assigned in the consensus Downside scenario.

 
Consensus Downside scenario worst outcome 
                                UK                           US                        Hong Kong                              Mainland                               Canada                                France                                 UAE                                  Mexico 
                                                                                                                                China 
                                          %                    %                                     %                                     %                                     %                                     %                                     %                                     % 
-------------  ----------------------------  ------  -----------  ------  ----------------------------  ------  ----------------------------  ------  ----------------------------  ------  ----------------------------  ------  ----------------------------  ------  ----------------------------  ------ 
GDP growth 
 rate                                 (0.5)  (3Q23)          0.0  (4Q22)                         (1.0)  (4Q22)                           2.3  (4Q22)                         (0.5)  (4Q22)                           0.5  (4Q23)                         (2.0)  (4Q22)                         (0.7)  (4Q22) 
-------------  ----------------------------  ------  -----------  ------  ----------------------------  ------  ----------------------------  ------  ----------------------------  ------  ----------------------------  ------  ----------------------------  ------  ----------------------------  ------ 
Unemployment 
 rate                                   5.6  (4Q22)          5.6  (3Q22)                           5.6  (2Q22)                           4.0  (2Q22)                           7.3  (3Q22)                           9.1  (3Q22)                           4.3  (3Q22)                           4.8  (3Q22) 
-------------  ----------------------------  ------  -----------  ------  ----------------------------  ------  ----------------------------  ------  ----------------------------  ------  ----------------------------  ------  ----------------------------  ------  ----------------------------  ------ 
House price 
 growth                               (4.2)  (1Q23)          3.0  (4Q23)                         (7.9)  (4Q22)                         (3.7)  (2Q22)                         (2.3)  (4Q22)                           2.0  (4Q22)                         (6.6)  (1Q23)                           2.5  (1Q23) 
-------------  ----------------------------  ------  -----------  ------  ----------------------------  ------  ----------------------------  ------  ----------------------------  ------  ----------------------------  ------  ----------------------------  ------  ----------------------------  ------ 
Short-term 
 interest 
 rate                                   0.2  (4Q23)          0.3  (1Q22)                           0.4  (1Q22)                           2.9  (1Q22)                           0.5  (3Q23)                         (0.5)  (1Q22)                           0.6  (4Q23)                           4.6  (1Q22) 
-------------  ----------------------------  ------  -----------  ------  ----------------------------  ------  ----------------------------  ------  ----------------------------  ------  ----------------------------  ------  ----------------------------  ------  ----------------------------  ------ 
Probability                     15                           10                            20                                    10                                    10                                    15                                    20                                    20 
-------------  ------------------------------------  -------------------  ------------------------------------  ------------------------------------  ------------------------------------  ------------------------------------  ------------------------------------  ------------------------------------ 
 

Note: Extreme point in the consensus Downside is 'worst outcome' in the scenario, for example lowest GDP growth and the highest unemployment rate, in the first two years of the scenario.

Downside 2 scenario

The Downside 2 scenario features a deep global recession. In this scenario, new Covid-19 variants emerge that cause infections to rise sharply in 2022, resulting in setbacks to vaccination programmes and the rapid imposition of restrictions on mobility

and travel across some countries. The scenario also assumes governments and central banks are unable to significantly increase fiscal and monetary support, which results in abrupt corrections in labour and asset markets.

The following table describes key macroeconomic variables and the probabilities assigned in the Downside 2 scenario.

 
Downside 2 scenario worst outcome 
                                UK                                     US                                 Hong Kong                              Mainland                                Canada                                 France                                  UAE                                  Mexico 
                                                                                                                                                   China 
                                           %                                     %                                      %                                      %                                      %                                     %                                      %                                     % 
-------------  -----------------------------  ------  ----------------------------  ------  -----------------------------  ------  -----------------------------  ------  -----------------------------  ------  ----------------------------  ------  -----------------------------  ------  ----------------------------  ------ 
GDP growth 
 rate                                  (4.6)  (4Q22)                         (4.6)  (4Q22)                          (8.2)  (4Q22)                          (4.8)  (4Q22)                         (13.9)  (4Q22)                         (4.6)  (4Q22)                         (12.5)  (4Q22)                         (8.5)  (4Q22) 
-------------  -----------------------------  ------  ----------------------------  ------  -----------------------------  ------  -----------------------------  ------  -----------------------------  ------  ----------------------------  ------  -----------------------------  ------  ----------------------------  ------ 
Unemployment 
 rate                                    7.5  (2Q23)                          10.6  (4Q23)                            6.1  (4Q22)                            5.4  (4Q23)                           11.5  (2Q23)                          10.0  (4Q23)                            4.7  (2Q22)                           5.9  (2Q23) 
-------------  -----------------------------  ------  ----------------------------  ------  -----------------------------  ------  -----------------------------  ------  -----------------------------  ------  ----------------------------  ------  -----------------------------  ------  ----------------------------  ------ 
House price 
 growth                               (14.2)  (2Q23)                         (6.2)  (4Q22)                         (17.7)  (4Q22)                         (24.8)  (4Q22)                         (23.8)  (1Q23)                         (6.0)  (2Q23)                         (16.2)  (4Q22)                           1.0  (2Q23) 
-------------  -----------------------------  ------  ----------------------------  ------  -----------------------------  ------  -----------------------------  ------  -----------------------------  ------  ----------------------------  ------  -----------------------------  ------  ----------------------------  ------ 
Short-term 
 interest 
 rate                                    1.6  (2Q22)                           1.3  (2Q22)                            1.3  (2Q22)                            4.0  (2Q22)                            0.5  (3Q23)                           0.4  (2Q22)                            1.5  (2Q22)                           9.6  (2Q22) 
-------------  -----------------------------  ------  ----------------------------  ------  -----------------------------  ------  -----------------------------  ------  -----------------------------  ------  ----------------------------  ------  -----------------------------  ------  ----------------------------  ------ 
Probability                     15                                     10                                     5                                      5                                      5                                     15                                     5                                     10 
-------------  -------------------------------------  ------------------------------------  -------------------------------------  -------------------------------------  -------------------------------------  ------------------------------------  -------------------------------------  ------------------------------------ 
 

Note: Extreme point in the Downside 2 is 'worst outcome' in the scenario, for example lowest GDP growth and the highest unemployment rate, in the first two years of the scenario.

Scenario weighting

In reviewing the economic conjuncture, the level of uncertainty and risk, management has considered both global and country-specific factors. This has led management to assign scenario probabilities that are tailored to its view of uncertainty in individual markets.

To inform its view, management has considered the progression of the virus in individual countries, the speed of vaccine roll-outs, the degree of current and expected future government support and connectivity with other countries. Management has also been guided by the policy response and economic performance through the pandemic, as well as the evidence that economies have adapted as the virus has progressed.

A key consideration in the fourth quarter was the emergence of the new variant, Omicron. The virulence and severity of the new strain, in addition to the continued efficacy of vaccines against it, was unknown when the variant first emerged. Management therefore determined that uncertainty attached to forecasts had increased and sought to reflect this in scenario weightings.

China's significant capacity to extend policy support to the economy and manage through Covid-19-related disruptions, led management to conclude that the outlook for mainland China was the least uncertain of all our key markets. The Central scenario was given an 80% probability while a total of 15% has been assigned to the two Downside scenarios.

In Hong Kong, the combination of recurrent outbreaks and the other risks outlined above led management to assign a 25% weight to the two Downside scenarios.

The UK and France faced the greatest economic uncertainties of our key markets. The emergence of Omicron exacerbated the rise in case rates and hospitalisations in both countries, necessitating the imposition of new restrictions. These increase uncertainties around economic growth and employment. Accordingly, the Central scenario was assigned a 60% weight in both countries. The two Downside scenarios were given a combined probability weighting of 30% for both the UK and France.

For the US, Canada and Mexico, connectivity across the three North American economies has been considered. For the US and Mexico, management similarly sought to reflect the increase in uncertainty by raising the probability weighting of the Downside 2 scenario. The two Downside scenarios combined have been given weights of between 20% and 30%. For Canada, the probability attached to the Downside 2 scenario was reduced. This follows from an adjustment to the methodology used for this scenario, which increased its overall severity. The change aligned the methodology to the global approach and weighting adjustments reflect the greater implied severity. In the UAE, the impact of the oil price on the economy and the ability of non-oil sectors to contribute to economic recovery have influenced the view of uncertainty. The Central scenario has been assigned between 65% and 75% weight for these four markets and, with risks perceived as being weighted to the downside, the two Downside scenarios have been given weights of between 15% and 30%.

The following graphs show the historical and forecasted GDP growth rate for the various economic scenarios in our four largest markets.

 
US 
 
 
UK 
 
 
Hong Kong 
 
 
Mainland China 
 

Critical accounting estimates and judgements

The calculation of ECL under IFRS 9 involves significant judgements, assumptions and estimates. Despite a general recovery in economic conditions during 2021, the level of estimation uncertainty and judgement has remained high during 2021 as a result of the ongoing economic effects of the Covid-19 pandemic and other sources of economic instability, including significant judgements relating to:

-- the selection and weighting of economic scenarios, given rapidly changing economic conditions in an unprecedented manner, uncertainty as to the effect of government and central bank support measures designed to alleviate adverse economic impacts, and a wider distribution of economic forecasts than before the pandemic. The key judgements are the length of time over which the economic effects of the pandemic will occur, and the speed and shape of recovery. The main factors include the effectiveness of pandemic containment measures, the pace of roll-out and effectiveness of vaccines, and the emergence of new variants of the virus, plus a range of geopolitical uncertainties, which together represent a high degree of estimation uncertainty, particularly in assessing Downside scenarios;

-- estimating the economic effects of those scenarios on ECL, where there is no observable historical trend that can be reflected in the models that will accurately represent the effects of the economic changes of the severity and speed brought about by the Covid-19 pandemic and the recovery from those conditions. Modelled assumptions and linkages between economic factors and credit losses may underestimate or overestimate ECL in these conditions, and there is significant uncertainty in the estimation of parameters such as collateral values and loss severity; and

-- the identification of customers experiencing significant increases in credit risk and credit impairment, particularly where those customers have accepted payment deferrals and other reliefs designed to address short-term liquidity issues given muted default experience to date. The use of segmentation techniques for indicators of significant increases in credit risk involves significant estimation uncertainty.

How economic scenarios are reflected in ECL calculations

Models are used to reflect economic scenarios on ECL estimates. As described above, modelled assumptions and linkages based on historical information could not alone produce relevant information under the conditions experienced in 2021, and management judgemental adjustments were still required to support modelled outcomes.

We have developed globally consistent methodologies for the application of forward economic guidance into the calculation of ECL for wholesale and retail credit risk. These standard approaches are described below, followed by the management judgemental adjustments made, including those to reflect the circumstances experienced in 2021.

For our wholesale portfolios, a global methodology is used for the estimation of the term structure of probability of default ('PD') and loss given default ('LGD'). For PDs, we consider the correlation of forward economic guidance to default rates for a particular industry in a country. For LGD calculations, we consider the correlation of forward economic guidance to collateral values and realisation rates for a particular country and industry. PDs and LGDs are estimated for the entire term structure of each instrument.

For impaired loans, LGD estimates take into account independent recovery valuations provided by external consultants where available or internal forecasts corresponding to anticipated economic conditions and individual company conditions. In estimating the ECL on impaired loans that are individually considered not to be significant, we incorporate forward economic guidance proportionate to the probability-weighted outcome and the Central scenario outcome for non-stage 3 populations.

For our retail portfolios, the impact of economic scenarios on PD is modelled at a portfolio level. Historical relationships between observed default rates and macroeconomic variables are integrated into IFRS 9 ECL estimates by using economic response models. The impact of these scenarios on PD is modelled over a period equal to the remaining maturity of the underlying asset or assets. The impact on LGD is modelled for mortgage portfolios by forecasting future loan-to-value ('LTV') profiles for the remaining maturity of the asset by using national level forecasts of the house price index and applying the corresponding LGD expectation.

These models are based largely on historical observations and correlations with default rates. Management judgemental adjustments are described below.

Management judgemental adjustments

In the context of IFRS 9, management judgemental adjustments are short-term increases or decreases to the ECL at either a customer, segment or portfolio level to account for late-breaking events, model and data limitations and deficiencies, and expert credit judgement applied following management review and challenge.

At 31 December 2021, management judgements were applied to reflect credit risk dynamics not captured by our models. The drivers of the management judgemental adjustments reflect the changing economic outlook and evolving risks across our geographies.

Where the macroeconomic and portfolio risk outlook continues to improve, supported by low levels of observed defaults, adjustments initially taken to reflect increased risk expectations have been retired or reduced.

However, other adjustments have increased where modelled outcomes are overly sensitive and not aligned to observed changes in the risk of the underlying portfolios during the pandemic, or where sector-specific risks are not adequately captured.

The effects of management judgemental adjustments are considered for balances and ECL when determining whether or not a significant increase in credit risk has occurred and are attributed or allocated to a stage as appropriate. This is in accordance with the internal adjustments framework.

Management judgemental adjustments are reviewed under the governance process for IFRS 9 (as detailed in the section 'Credit risk management' on page 137). Review and challenge focuses on the rationale and quantum of the adjustments with a further review carried out by the second line of defence where significant. For some management judgemental adjustments, internal frameworks establish the conditions under which these adjustments should no longer be required and as such are considered as part of the governance process. This internal governance process allows management judgemental adjustments to be reviewed regularly and, where possible, to reduce the reliance on these through model recalibration or redevelopment, as appropriate.

Management judgemental adjustments made in estimating the scenario-weighted reported ECL at 31 December 2021 are set out in the following table. The table includes adjustments in relation to data and model limitations, including those driven by late-breaking events and sector-specific risks and as a result of the regular process of model development and implementation.

 
Management judgemental adjustments 
 to ECL at 31 December 2021(1) 
                                                Retail                      Wholesale                          Total 
                                                   $bn                            $bn                            $bn 
Low-risk counterparties 
 (banks, sovereigns 
 and government 
 entities)                                                                      (0.1)                          (0.1) 
------------------------  ----------------------------  -----------------------------  ----------------------------- 
Corporate 
 lending adjustments                                                              1.3                            1.3 
------------------------  ----------------------------  -----------------------------  ----------------------------- 
Retail lending 
 probability 
 of default 
 adjustments                                                                                                       - 
------------------------  ----------------------------  -----------------------------  ----------------------------- 
Retail model 
 default timing 
 adjustments                                                                                                       - 
------------------------  ----------------------------  -----------------------------  ----------------------------- 
Macroeconomic-related 
 adjustments                                                                                                       - 
------------------------  ----------------------------  -----------------------------  ----------------------------- 
Pandemic-related 
 economic recovery 
 adjustments                                       0.2                                                           0.2 
------------------------  ----------------------------  -----------------------------  ----------------------------- 
Other retail 
 lending adjustments                               0.3                                                           0.3 
------------------------  ----------------------------  -----------------------------  ----------------------------- 
Total                                              0.5                            1.2                            1.7 
------------------------  ----------------------------  -----------------------------  ----------------------------- 
 

.

 
Management judgemental adjustments 
 to ECL at 31 December 2020(1) 
                                                Retail                       Wholesale                           Total 
                                                   $bn                             $bn                             $bn 
Low-risk 
 counterparties 
 (banks, sovereigns 
 and government 
 entities)                                                                       (0.7)                           (0.7) 
----------------------  ------------------------------  ------------------------------  ------------------------------ 
Corporate 
 lending adjustments                                                               0.5                             0.5 
----------------------  ------------------------------  ------------------------------  ------------------------------ 
Retail lending 
 probability 
 of default 
 adjustments                                     (0.8)                                                           (0.8) 
----------------------  ------------------------------  ------------------------------  ------------------------------ 
Retail model 
 default timing 
 adjustment                                        1.9                                                             1.9 
----------------------  ------------------------------  ------------------------------  ------------------------------ 
Macroeconomic-related 
 adjustments                                       0.1                                                             0.1 
----------------------  ------------------------------  ------------------------------  ------------------------------ 
Pandemic-related 
 economic recovery 
 adjustments                                                                                                         - 
----------------------  ------------------------------  ------------------------------  ------------------------------ 
Other retail 
 lending adjustments                               0.3                                                             0.3 
----------------------  ------------------------------  ------------------------------  ------------------------------ 
Total                                              1.5                           (0.2)                             1.3 
----------------------  ------------------------------  ------------------------------  ------------------------------ 
 

1 Management judgemental adjustments presented in the table reflect increases or (decreases) to ECL, respectively.

Management judgemental adjustments at 31 December 2021 were an increase to ECL of $1.2bn for the wholesale portfolio and an increase to ECL of $0.5bn for the retail portfolio.

During 2021, management judgemental adjustments reflected an evolving macroeconomic outlook and the relationship of the modelled ECL to this outlook and to late-breaking and sector-specific risks.

At 31 December 2021, wholesale management judgemental adjustments were an ECL increase of $1.2bn (31 December 2020: $0.2bn decrease).

-- Adjustments relating to low credit-risk exposures decreased ECL by $0.1bn at 31 December 2021 (31 December 2020: $0.7bn decrease). These were mainly to highly rated banks, sovereigns and US government-sponsored entities, where modelled credit factors did not fully reflect the underlying fundamentals of these entities or the effect of government support and economic programmes in the Covid-19 environment. The decrease in adjustment impact relative to 31 December 2020 was mostly driven by increased alignment of modelled outcomes to management expectations following changes in systems and data.

-- Adjustments to corporate exposures increased ECL by $1.3bn at 31 December 2021 (31 December 2020: $0.5bn increase). These principally reflected the outcome of management judgements for high-risk and vulnerable sectors in some of our key markets, supported by credit experts' input, portfolio risk metrics, quantitative analyses and benchmarks. Considerations include risk of individual exposures under different macroeconomic scenarios and comparison of key risk metrics to pre-pandemic levels, resulting in either releases or increases to ECL in each geography. The increase in adjustment impact relative to 31 December 2020 was mostly driven by management judgements as a result of the effect of further improvement of macroeconomic scenarios on modelled outcomes and increased dislocation of modelled outcomes to management expectations for high-risk sectors and due to late-breaking events not fully reflected in the underlying data. The highest increase was observed in the real estate sector, including an adjustment to reflect the uncertainty of the higher risk Chinese commercial real estate offshore exposures, booked in Hong Kong, on account of tightening liquidity and increased refinancing risks resulting in the downgrade of even some previously highly rated borrowers.

At 31 December 2021, retail management judgemental adjustments were an ECL increase of $0.5bn (31 December 2020: $1.5bn increase).

-- Pandemic-related economic recovery adjustments increased ECL by $0.2bn (31 December 2020: $0) to adjust for the effects of the volatile pace of recovery from the pandemic. This is where in management's judgement, supported by quantitative analyses of portfolio and economic metrics, modelled outcomes are overly sensitive given the limited observed deterioration in the underlying portfolio during the pandemic.

   --    Other retail lending adjustments increased ECL by $0.3bn 

(31 December 2020: $0.3bn increase). These were primarily to address areas such as model recalibration and redevelopment, customer relief and data limitations.

Economic scenarios sensitivity analysis of ECL estimates

Management considered the sensitivity of the ECL outcome against the economic forecasts as part of the ECL governance process by recalculating the ECL under each scenario described above for selected portfolios, applying a 100% weighting to each scenario in turn. The weighting is reflected in both the determination of a significant increase in credit risk and the

measurement of the resulting ECL.

The ECL calculated for the Upside and Downside scenarios should not be taken to represent the upper and lower limits of possible ECL outcomes. The impact of defaults that might occur in the future under different economic scenarios is captured by recalculating ECL for loans at the balance sheet date.

There is a particularly high degree of estimation uncertainty in numbers representing more severe risk scenarios when assigned a 100% weighting.

For wholesale credit risk exposures, the sensitivity analysis excludes ECL and financial instruments related to defaulted (stage 3) obligors. It is generally impracticable to separate the effect of macroeconomic factors in individual assessments of obligors in default. The measurement of stage 3 ECL is relatively more sensitive to credit factors specific to the obligor than future economic scenarios, and loans to defaulted obligors are a small portion of the overall wholesale lending exposure, even if representing the majority of the allowance for ECL. Therefore, the sensitivity analysis to macroeconomic scenarios does not capture the residual estimation risk arising from wholesale stage 3 exposures.

For retail credit risk exposures, the sensitivity analysis includes ECL for loans and advances to customers related to defaulted obligors. This is because the retail ECL for secured mortgage portfolios including loans in all stages is sensitive to macroeconomic variables.

Wholesale and retail sensitivity

The wholesale and retail sensitivity analysis is stated inclusive of management judgemental adjustments, as appropriate to each scenario. The results tables exclude portfolios held by the insurance business and small portfolios, and as such cannot be directly compared to personal and wholesale lending presented in other credit risk tables. Additionally, in both the wholesale and retail analysis, the comparative period results for Downside 2 scenarios are also not directly comparable with the current period, because they reflect different risk profiles relative to the consensus scenarios for the period end.

Wholesale analysis

 
IFRS 9 ECL sensitivity to future economic conditions(1, 2, 3) 
                                                                                               Consensus                         Consensus                       Consensus 
                                                                                                 Central                            Upside                        Downside                        Downside 
                        Gross carrying                        Reported                          scenario                          scenario                        scenario                      2 scenario 
                             amount(2)                             ECL                               ECL                               ECL                             ECL                             ECL 
By 
geography 
at 31 
Dec 2021                            $m                              $m                                $m                                $m                              $m                              $m 
UK                             483,273                             920                               727                               590                             944                           1,985 
----------  --------------------------  ------------------------------  --------------------------------  --------------------------------  ------------------------------  ------------------------------ 
US                             227,817                             227                               204                               155                             317                             391 
----------  --------------------------  ------------------------------  --------------------------------  --------------------------------  ------------------------------  ------------------------------ 
Hong Kong                      434,608                             767                               652                               476                             984                           1,869 
----------  --------------------------  ------------------------------  --------------------------------  --------------------------------  ------------------------------  ------------------------------ 
Mainland 
 China                         120,627                             149                               113                                36                             216                             806 
----------  --------------------------  ------------------------------  --------------------------------  --------------------------------  ------------------------------  ------------------------------ 
Canada                          85,117                             151                                98                                61                             150                           1,121 
----------  --------------------------  ------------------------------  --------------------------------  --------------------------------  ------------------------------  ------------------------------ 
Mexico                          23,054                             118                                80                                61                             123                             358 
----------  --------------------------  ------------------------------  --------------------------------  --------------------------------  ------------------------------  ------------------------------ 
UAE                             44,767                             158                               122                                73                             214                             711 
----------  --------------------------  ------------------------------  --------------------------------  --------------------------------  ------------------------------  ------------------------------ 
France                         163,845                             133                               121                               106                             162                             187 
----------  --------------------------  ------------------------------  --------------------------------  --------------------------------  ------------------------------  ------------------------------ 
 
 
By 
geography 
at 31 
Dec 2020 
UK                               430,555                            2,077                              1,514                              1,026                            2,271                            3,869 
----------  ----------------------------  -------------------------------  ---------------------------------  ---------------------------------  -------------------------------  ------------------------------- 
US                               201,263                              369                                314                                219                              472                              723 
----------  ----------------------------  -------------------------------  ---------------------------------  ---------------------------------  -------------------------------  ------------------------------- 
Hong Kong                        452,983                              474                                388                                211                              672                            1,363 
----------  ----------------------------  -------------------------------  ---------------------------------  ---------------------------------  -------------------------------  ------------------------------- 
Mainland 
 China                           118,163                              116                                 93                                 28                              252                            1,158 
----------  ----------------------------  -------------------------------  ---------------------------------  ---------------------------------  -------------------------------  ------------------------------- 
Canada                            85,720                              183                                140                                 82                              253                              528 
----------  ----------------------------  -------------------------------  ---------------------------------  ---------------------------------  -------------------------------  ------------------------------- 
Mexico                            25,920                              246                                222                                177                              285                              437 
----------  ----------------------------  -------------------------------  ---------------------------------  ---------------------------------  -------------------------------  ------------------------------- 
UAE                               44,777                              250                                241                                190                              330                              536 
----------  ----------------------------  -------------------------------  ---------------------------------  ---------------------------------  -------------------------------  ------------------------------- 
France                           164,899                              117                                109                                 97                              131                              238 
----------  ----------------------------  -------------------------------  ---------------------------------  ---------------------------------  -------------------------------  ------------------------------- 
 

1 ECL sensitivity includes off-balance sheet financial instruments that are subject to significant measurement uncertainty.

2 Includes low credit-risk financial instruments such as debt instruments at FVOCI, which have high carrying amounts but low ECL under all the above scenarios.

3 Excludes defaulted obligors. For a detailed breakdown of performing and non-performing wholesale portfolio exposures, see page 162.

At 31 December 2021, the most significant level of ECL sensitivity was observed in Hong Kong, the UK and Canada. Real estate was the sector with higher sensitivity to a severe scenario, namely in Hong Kong and Canada. In the case of Hong Kong, the higher ECL sensitivity was mainly driven by increased uncertainty due to tightening liquidity and increased refinancing risks resulting in the

downgrade of even some previously highly rated borrowers. In the case of Canada, the higher ECL sensitivity was mainly driven by the adoption of a new Downside 2 scenario, which resulted in increased modelled ECL for this scenario relative to 31 December 2020.

Retail analysis

 
IFRS 9 ECL sensitivity to future economic conditions(1) 
                                                                                                                   Consensus                                                                    Consensus 
                                                                                                                     Central                              Consensus                              Downside                              Downside 
                                Gross carrying                               Reported                               scenario                        Upside scenario                              scenario                            2 scenario 
                                        amount                                    ECL                                    ECL                                    ECL                                   ECL                                   ECL 
ECL of 
loans and 
advances 
to 
customers 
at 31 
December 
2021                                        $m                                     $m                                     $m                                     $m                                    $m                                    $m 
----------  ----------------------------------  -------------------------------------  -------------------------------------  -------------------------------------  ------------------------------------  ------------------------------------ 
UK 
----------  ----------------------------------  -------------------------------------  -------------------------------------  -------------------------------------  ------------------------------------  ------------------------------------ 
Mortgages                              155,084                                    191                                    182                                    175                                   197                                   231 
----------  ----------------------------------  -------------------------------------  -------------------------------------  -------------------------------------  ------------------------------------  ------------------------------------ 
Credit 
 cards                                   8,084                                    439                                    381                                    330                                   456                                   987 
----------  ----------------------------------  -------------------------------------  -------------------------------------  -------------------------------------  ------------------------------------  ------------------------------------ 
Other                                    7,902                                    369                                    298                                    254                                   388                                   830 
----------  ----------------------------------  -------------------------------------  -------------------------------------  -------------------------------------  ------------------------------------  ------------------------------------ 
Mexico 
----------  ----------------------------------  -------------------------------------  -------------------------------------  -------------------------------------  ------------------------------------  ------------------------------------ 
Mortgages                                4,972                                    123                                    116                                    106                                   130                                   164 
----------  ----------------------------------  -------------------------------------  -------------------------------------  -------------------------------------  ------------------------------------  ------------------------------------ 
Credit 
 cards                                   1,167                                    141                                    134                                    122                                   150                                   176 
----------  ----------------------------------  -------------------------------------  -------------------------------------  -------------------------------------  ------------------------------------  ------------------------------------ 
Other                                    2,935                                    366                                    360                                    350                                   374                                   401 
----------  ----------------------------------  -------------------------------------  -------------------------------------  -------------------------------------  ------------------------------------  ------------------------------------ 
Hong Kong 
----------  ----------------------------------  -------------------------------------  -------------------------------------  -------------------------------------  ------------------------------------  ------------------------------------ 
Mortgages                               96,697                                      -                                      -                                      -                                     -                                     - 
----------  ----------------------------------  -------------------------------------  -------------------------------------  -------------------------------------  ------------------------------------  ------------------------------------ 
Credit 
 cards                                   7,644                                    218                                    206                                    154                                   231                                   359 
----------  ----------------------------------  -------------------------------------  -------------------------------------  -------------------------------------  ------------------------------------  ------------------------------------ 
Other                                    5,628                                    109                                    101                                     88                                   128                                   180 
----------  ----------------------------------  -------------------------------------  -------------------------------------  -------------------------------------  ------------------------------------  ------------------------------------ 
UAE 
----------  ----------------------------------  -------------------------------------  -------------------------------------  -------------------------------------  ------------------------------------  ------------------------------------ 
Mortgages                                1,982                                     45                                     44                                     42                                    46                                    57 
----------  ----------------------------------  -------------------------------------  -------------------------------------  -------------------------------------  ------------------------------------  ------------------------------------ 
Credit 
 cards                                     429                                     43                                     41                                     29                                    54                                    82 
----------  ----------------------------------  -------------------------------------  -------------------------------------  -------------------------------------  ------------------------------------  ------------------------------------ 
Other                                      615                                     19                                     18                                     13                                    21                                    25 
----------  ----------------------------------  -------------------------------------  -------------------------------------  -------------------------------------  ------------------------------------  ------------------------------------ 
France 
----------  ----------------------------------  -------------------------------------  -------------------------------------  -------------------------------------  ------------------------------------  ------------------------------------ 
Mortgages                               23,159                                     63                                     62                                     62                                    63                                    64 
----------  ----------------------------------  -------------------------------------  -------------------------------------  -------------------------------------  ------------------------------------  ------------------------------------ 
Other                                    1,602                                     61                                     61                                     60                                    61                                    63 
----------  ----------------------------------  -------------------------------------  -------------------------------------  -------------------------------------  ------------------------------------  ------------------------------------ 
US 
----------  ----------------------------------  -------------------------------------  -------------------------------------  -------------------------------------  ------------------------------------  ------------------------------------ 
Mortgages                               15,379                                     28                                     27                                     26                                    29                                    41 
----------  ----------------------------------  -------------------------------------  -------------------------------------  -------------------------------------  ------------------------------------  ------------------------------------ 
Credit 
 cards                                     446                                     80                                     76                                     70                                    83                                   118 
----------  ----------------------------------  -------------------------------------  -------------------------------------  -------------------------------------  ------------------------------------  ------------------------------------ 
Canada 
----------  ----------------------------------  -------------------------------------  -------------------------------------  -------------------------------------  ------------------------------------  ------------------------------------ 
Mortgages                               26,097                                     28                                     27                                     26                                    29                                    48 
----------  ----------------------------------  -------------------------------------  -------------------------------------  -------------------------------------  ------------------------------------  ------------------------------------ 
Credit 
 cards                                     279                                      9                                      9                                      9                                    10                                    13 
----------  ----------------------------------  -------------------------------------  -------------------------------------  -------------------------------------  ------------------------------------  ------------------------------------ 
Other                                    1,598                                     19                                     18                                     17                                    19                                    27 
----------  ----------------------------------  -------------------------------------  -------------------------------------  -------------------------------------  ------------------------------------  ------------------------------------ 
 
 
IFRS 9 ECL sensitivity to future economic conditions(1) 
                                                                                                                        Central                                                                        Downside                              Additional 
                                 Gross carrying                                Reported                                scenario                         Upside scenario                                scenario                                Downside 
                                         amount                                     ECL                                     ECL                                     ECL                                     ECL                                scenario 
ECL of 
loans and 
advances 
to 
customers 
at 31 
December 
2020                                         $m                                      $m                                      $m                                      $m                                      $m                                      $m 
----------  -----------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  -------------------------------------- 
UK 
----------  -----------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  -------------------------------------- 
Mortgages                               146,478                                     197                                     182                                     172                                     205                                     221 
----------  -----------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  -------------------------------------- 
Credit 
 cards                                    7,869                                     857                                     774                                     589                                     904                                   1,084 
----------  -----------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  -------------------------------------- 
Other                                     9,164                                     897                                     795                                     471                                   1,022                                   1,165 
----------  -----------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  -------------------------------------- 
Mexico 
----------  -----------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  -------------------------------------- 
Mortgages                                 3,896                                     111                                     101                                      79                                     136                                     167 
----------  -----------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  -------------------------------------- 
Credit 
 cards                                    1,113                                     260                                     255                                     243                                     269                                     290 
----------  -----------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  -------------------------------------- 
Other                                     2,549                                     436                                     428                                     411                                     451                                     491 
----------  -----------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  -------------------------------------- 
Hong Kong 
----------  -----------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  -------------------------------------- 
Mortgages                                89,943                                       -                                       -                                       -                                       -                                       - 
----------  -----------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  -------------------------------------- 
Credit 
 cards                                    7,422                                     266                                     259                                     247                                     277                                     405 
----------  -----------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  -------------------------------------- 
Other                                     6,020                                     112                                     105                                     102                                     115                                     130 
----------  -----------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  -------------------------------------- 
UAE 
----------  -----------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  -------------------------------------- 
Mortgages                                 1,889                                      66                                      63                                      53                                      73                                      78 
----------  -----------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  -------------------------------------- 
Credit 
 cards                                      426                                      92                                      81                                      62                                     107                                     126 
----------  -----------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  -------------------------------------- 
Other                                       683                                      38                                      37                                      33                                      41                                      46 
----------  -----------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  -------------------------------------- 
France 
----------  -----------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  -------------------------------------- 
Mortgages                                24,565                                      68                                      68                                      68                                      69                                      70 
----------  -----------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  -------------------------------------- 
Other                                     1,725                                      88                                      87                                      85                                      88                                      91 
----------  -----------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  -------------------------------------- 
US 
----------  -----------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  -------------------------------------- 
Mortgages                                15,399                                      41                                      39                                      38                                      41                                      53 
----------  -----------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  -------------------------------------- 
Credit 
 cards                                      570                                      86                                      84                                      81                                      88                                     119 
----------  -----------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  -------------------------------------- 
Canada 
----------  -----------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  -------------------------------------- 
Mortgages                                22,454                                      31                                      30                                      29                                      31                                      36 
----------  -----------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  -------------------------------------- 
Credit 
 cards                                      260                                       9                                       9                                       8                                       9                                       9 
----------  -----------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  -------------------------------------- 
Other                                     1,775                                      22                                      21                                      20                                      24                                      28 
----------  -----------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  --------------------------------------  -------------------------------------- 
 
   1   ECL sensitivities exclude portfolios utilising less complex modelling approaches. 

At 31 December 2021, the most significant level of ECL sensitivity was observed in the UK, Mexico and Hong Kong. Mortgages reflected the lowest level of ECL sensitivity across most markets as collateral values remained resilient. Hong Kong mortgages had low levels of reported ECL due to the credit quality of the portfolio, and so presented sensitivity was negligible. Credit cards and other unsecured lending are more sensitive to economic forecasts, which improved during 2021.

Group ECL sensitivity results

The ECL impact of the scenarios and management judgemental adjustments are highly sensitive to movements in economic forecasts. Based upon the sensitivity tables presented above, if the Group ECL balance was estimated solely on the basis of the Central scenario, Downside scenario or the Downside 2 scenario at 31 December 2021, it would increase/(decrease) as presented in the below table.

 
                                               Retail(1)                   Wholesale(1) 
Total Group ECL at                                   $bn                            $bn 
 31 December 2021 
-------------------------  -----------------------------  ----------------------------- 
Reported ECL                                         3.0                            3.1 
-------------------------  -----------------------------  ----------------------------- 
Scenarios 
-------------------------  -----------------------------  ----------------------------- 
100% Consensus Central 
 scenario                                          (0.2)                          (0.6) 
-------------------------  -----------------------------  ----------------------------- 
100% Consensus Upside 
 scenario                                          (0.5)                          (1.2) 
-------------------------  -----------------------------  ----------------------------- 
100% Consensus Downside 
 scenario                                            0.2                            0.6 
-------------------------  -----------------------------  ----------------------------- 
100% Downside 2 scenario                             2.0                            5.5 
-------------------------  -----------------------------  ----------------------------- 
 
 
                                                Retail(1)                       Wholesale 
Total Group ECL at 
 31 December 2020                                     $bn                             $bn 
-------------------------  ------------------------------  ------------------------------ 
Reported ECL                                          4.5                             4.5 
-------------------------  ------------------------------  ------------------------------ 
Scenarios 
-------------------------  ------------------------------  ------------------------------ 
100% Consensus Central 
 scenario                                           (0.3)                           (0.9) 
-------------------------  ------------------------------  ------------------------------ 
100% Consensus Upside 
 scenario                                           (1.0)                           (2.0) 
-------------------------  ------------------------------  ------------------------------ 
100% Consensus Downside 
 scenario                                             0.3                             1.0 
-------------------------  ------------------------------  ------------------------------ 
100% Downside 2 scenario                              1.3                             5.9 
-------------------------  ------------------------------  ------------------------------ 
 
   1   On the same basis as retail and wholesale sensitivity analysis. 

For both retail and wholesale portfolios, the reported ECL decreased since 31 December 2020. The relative sensitivity of the Group total consensus Central scenario remained relatively stable, while the Group total consensus Upside and consensus Downside sensitivities both reduced since 31 December 2020. The Group total Downside 2 scenario continues to present the highest level of sensitivity. The Group results are reflective of the improvement in economic expectations, inclusive of the continuing pandemic-related and sector-specific uncertainty.

Reconciliation of changes in gross carrying/nominal amount and allowances for loans and advances to banks and customers including loan commitments and financial guarantees

The following disclosure provides a reconciliation by stage of the Group's gross carrying/nominal amount and allowances for loans and advances to banks and customers, including loan commitments and financial guarantees. Movements are calculated on a quarterly basis and therefore fully capture stage movements between quarters. If movements were calculated on a year-to-date basis they would only reflect the opening and closing position of the financial instrument.

The transfers of financial instruments represents the impact of stage transfers upon the gross carrying/nominal amount and associated allowance for ECL.

The net remeasurement of ECL arising from stage transfers represents the increase or decrease due to these transfers, for example, moving from a 12-month (stage 1) to a lifetime (stage 2) ECL measurement basis. Net remeasurement excludes the underlying customer risk rating ('CRR')/probability of default ('PD') movements of the financial instruments transferring stage. This is captured, along with other credit quality movements in the 'changes in risk parameters - credit quality' line item.

Changes in 'New financial assets originated or purchased', 'assets derecognised (including final repayments)' and 'changes to risk parameters - further lending/repayment' represent the impact from volume movements within the Group's lending portfolio.

 
Reconciliation of changes in gross carrying/nominal amount and allowances 
 for loans and advances to banks and customers including 
 loan commitments and financial guarantees 
(Audited) 
                                                    Non-credit impaired                                                                    Credit impaired 
                    -----------------------------------------------------------------------------------  ------------------------------------------------------------------------------------ 
                                      Stage 1                                   Stage 2                                  Stage 3                                      POCI                                       Total 
                    -------------------------------------------  --------------------------------------  ----------------------------------------  ------------------------------------------  ----------------------------------------- 
                                   Gross                                     Gross                                    Gross                                       Gross                                       Gross 
                               carrying/                                 carrying/            Allowance           carrying/             Allowance             carrying/             Allowance             carrying/            Allowance 
                                 nominal              Allowance            nominal                  for             nominal                   for               nominal                   for               nominal                  for 
                                  amount                for ECL             amount                  ECL              amount                   ECL                amount                   ECL                amount                  ECL 
                                      $m                     $m                 $m                   $m                  $m                    $m                    $m                    $m                    $m                   $m 
------------------  --------------------  ---------------------  -----------------  -------------------  ------------------  --------------------  --------------------  --------------------  --------------------  ------------------- 
At 1 Jan 2021                  1,506,451                (2,331)            223,432              (5,403)              20,424               (7,544)                   279                 (113)             1,750,586             (15,391) 
------------------  --------------------  ---------------------  -----------------  -------------------  ------------------  --------------------  --------------------  --------------------  --------------------  ------------------- 
Transfers of 
 financial 
 instruments:                     21,107                (1,792)           (27,863)                2,601               6,756                 (809)                     -                     -                     -                    - 
------------------  --------------------  ---------------------  -----------------  -------------------  ------------------  --------------------  --------------------  --------------------  --------------------  ------------------- 
- transfers from 
 stage 1 to stage 
 2                             (159,633)                    527            159,633                (527)                   -                     -                     -                     -                     -                    - 
------------------ 
- transfers from 
 stage 2 to stage 
 1                               182,432                (2,279)          (182,432)                2,279                   -                     -                     -                     -                     -                    - 
------------------ 
- transfers to 
 stage 3                         (2,345)                     24            (6,478)                1,010               8,823               (1,034)                     -                     -                     -                    - 
------------------ 
- transfers from 
 stage 3                             653                   (64)              1,414                (161)             (2,067)                   225                     -                     -                     -                    - 
------------------  --------------------  ---------------------  -----------------  -------------------  ------------------  --------------------  --------------------  --------------------  -------------------- 
Net remeasurement 
 of ECL arising 
 from transfer 
 of stage                              -                  1,225                  -                (596)                   -                  (34)                     -                     -                     -                  595 
------------------ 
New financial 
 assets originated 
 or purchased                    444,070                  (553)                  -                    -                   -                     -                   124                     -               444,194                (553) 
------------------  --------------------  ---------------------  -----------------  -------------------  ------------------  --------------------  --------------------  --------------------  --------------------  ------------------- 
Assets 
 derecognised 
 (including final 
 repayments)                   (304,158)                    174           (31,393)                  489             (2,750)                   458                  (10)                     6             (338,311)                1,127 
------------------  --------------------  ---------------------  -----------------  -------------------  ------------------  --------------------  --------------------  --------------------  --------------------  ------------------- 
Changes to risk 
 parameters - 
 further 
 lending/repayment              (61,742)                    547            (3,634)                  498             (1,268)                   576                 (108)                    12              (66,752)                1,633 
------------------  --------------------  ---------------------  -----------------  -------------------  ------------------  --------------------  --------------------  --------------------  --------------------  ------------------- 
Changes to risk 
 parameters - 
 credit 
 quality                               -                  1,111                  -              (1,012)                   -               (2,354)                     -                    28                     -              (2,227) 
------------------  --------------------  ---------------------  -----------------  -------------------  ------------------  --------------------  --------------------  --------------------  --------------------  ------------------- 
Changes to models 
 used for ECL 
 calculation                           -                   (17)                  -                 (33)                   -                     1                     -                     -                     -                 (49) 
------------------  --------------------  ---------------------  -----------------  -------------------  ------------------  --------------------  --------------------  --------------------  --------------------  ------------------- 
Assets written 
 off                                   -                      -                  -                    -             (2,610)                 2,605                   (7)                     7               (2,617)                2,612 
------------------  --------------------  ---------------------  -----------------  -------------------  ------------------  --------------------  --------------------  --------------------  --------------------  ------------------- 
Credit-related 
 modifications 
 that resulted 
 in derecognition                      -                      -                  -                    -               (125)                     -                     -                     -                 (125)                    - 
------------------  --------------------  ---------------------  -----------------  -------------------  ------------------  --------------------  --------------------  --------------------  --------------------  ------------------- 
Foreign exchange                (25,231)                     26            (2,918)                   45               (479)                   157                   (4)                     1              (28,632)                  229 
------------------  --------------------  ---------------------  -----------------  -------------------  ------------------  --------------------  --------------------  --------------------  --------------------  ------------------- 
Others(1)                        (2,915)                     53            (1,882)                   85               (151)                    16                     -                   (5)               (4,948)                  149 
------------------  --------------------  ---------------------  -----------------  -------------------  ------------------  --------------------  --------------------  --------------------  --------------------  ------------------- 
At 31 Dec 2021                 1,577,582                (1,557)            155,742              (3,326)              19,797               (6,928)                   274                  (64)             1,753,395             (11,875) 
------------------  --------------------  ---------------------  -----------------  -------------------  ------------------  --------------------  --------------------  --------------------  --------------------  ------------------- 
ECL income 
 statement 
 change for the 
 period                                                   2,487                                   (654)                                   (1,353)                                          46                                        526 
------------------  --------------------  ---------------------  -----------------  -------------------  ------------------  --------------------  --------------------  --------------------  --------------------  ------------------- 
Recoveries                                                                                                                                                                                                                           409 
------------------  --------------------  ---------------------  -----------------  -------------------  ------------------  --------------------  --------------------  --------------------  --------------------  ------------------- 
Others                                                                                                                                                                                                                             (111) 
------------------  --------------------  ---------------------  -----------------  -------------------  ------------------  --------------------  --------------------  --------------------  --------------------  ------------------- 
Total ECL income 
 statement change 
 for the period                                                                                                                                                                                                                      824 
------------------  --------------------  ---------------------  -----------------  -------------------  ------------------  --------------------  --------------------  --------------------  --------------------  ------------------- 
 

1 Total includes $3.0bn of gross carrying loans and advances to customers, which were classified to assets held for sale and a corresponding allowance for ECL of $123m, reflecting our exit of the domestic mass market retail banking in the US.

 
                                                                                                                                                         12 months 
                                                                                                                                                             ended 
                                                           At 31 Dec 2021                                                                              31 Dec 2021 
                  ------------------------------------------------------------------------------------------------  ---------------------------------------------- 
                                           Gross carrying/nominal                                        Allowance 
                                                           amount                                          for ECL                                      ECL charge 
                                                               $m                                               $m                                              $m 
----------------  -----------------------------------------------  -----------------------------------------------  ---------------------------------------------- 
As above                                                1,753,395                                         (11,875)                                             824 
----------------  -----------------------------------------------  -----------------------------------------------  ---------------------------------------------- 
Other financial                                           880,351                                            (193)                                            (19) 
assets measured 
at 
amortised cost 
----------------  -----------------------------------------------  -----------------------------------------------  ---------------------------------------------- 
Non-trading                                                42,421                                                -                                               - 
reverse purchase 
agreement 
commitments 
----------------  -----------------------------------------------  -----------------------------------------------  ---------------------------------------------- 
Performance and 
 other 
 guarantees not 
 considered for 
 IFRS 9                                                         -                                                -                                              75 
----------------  -----------------------------------------------  -----------------------------------------------  ---------------------------------------------- 
Summary of 
 financial 
 instruments to 
 which the 
 impairment 
 requirements in 
 IFRS 9 are 
 applied/Summary 
 consolidated 
 income 
 statement                                              2,676,167                                         (12,068)                                             880 
----------------  -----------------------------------------------  -----------------------------------------------  ---------------------------------------------- 
Debt instruments                                          347,203                                             (96)                                              48 
 measured at 
 FVOCI 
----------------  -----------------------------------------------  -----------------------------------------------  ---------------------------------------------- 
Total allowance                                               n/a                                         (12,164)                                             928 
 for ECL/total 
 income 
 statement ECL 
 change for the 
 period 
----------------  -----------------------------------------------  -----------------------------------------------  ---------------------------------------------- 
 

As shown in the previous table, the allowance for ECL for loans and advances to customers and banks and relevant loan commitments and financial guarantees decreased $3,516m during the period from $15,391m at 31 December 2020 to $11,875m at 31 December 2021.

This decrease was primarily driven by:

   --    $2,612m of assets written off; 

-- $2,207m relating to volume movements, which included the ECL allowance associated with new originations, assets derecognised and further lending/repayment;

   --    $595m relating to the net remeasurement impact of stage transfers; and 
   --    foreign exchange and other movements of $378m. 

These were partly offset by:

-- $2,227m relating to underlying credit quality changes, including the credit quality impact of financial instruments transferring between stages; and

   --    $49m of changes to models used for ECL calculation. 

The ECL release for the period of $526m presented in the previous table consisted of $2,207m relating to underlying net book volume movement and $595m relating to the net remeasurement impact of stage transfers. This was partly offset by $2,227m relating to underlying credit quality changes, including the credit quality impact of financial instruments transferring between stages and $49m in changes to models used for ECL calculation.

Summary views of the movement in wholesale and personal lending are presented on pages 165 and 179.

 
Reconciliation of changes in gross carrying/nominal amount and allowances 
 for loans and advances to banks and customers including 
 loan commitments and financial guarantees 
(Audited) 
                                                    Non-credit impaired                                                                        Credit impaired 
                    ------------------------------------------------------------------------------------  -----------------------------------------------------------------------------------------  --------------------- 
                                      Stage 1                                    Stage 2                                     Stage 3                                        POCI                                          Total 
                    -------------------------------------------  ---------------------------------------  ----------------------------------------------  -----------------------------------------  ----------------------------------------------- 
                                                     Allowance/                               Allowance/                                                                                 Allowance/ 
                                                      provision                                provision                                      Allowance/                                  provision                                       Allowance/ 
                                    Gross                   for             Gross                    for                  Gross                provision               Gross                    for                  Gross                 provision 
                                 exposure                   ECL          exposure                    ECL               exposure                  for ECL            exposure                    ECL               exposure                   for ECL 
                                       $m                    $m                $m                     $m                     $m                       $m                  $m                     $m                     $m                        $m 
------------------  ---------------------  --------------------  ----------------  ---------------------  ---------------------  -----------------------  ------------------  ---------------------  ---------------------  ------------------------ 
At 1 Jan 2020                   1,561,613               (1,464)           105,551                (2,441)                 14,335                  (5,121)                 345                   (99)              1,681,844                   (9,125) 
------------------  ---------------------  --------------------  ----------------  ---------------------  ---------------------  -----------------------  ------------------  ---------------------  ---------------------  ------------------------ 
Transfers of 
 financial 
 instruments:                   (129,236)               (1,122)           116,783                  1,951                 12,453                    (829)                   -                      -                      -                         - 
------------------  ---------------------  --------------------  ----------------  ---------------------  ---------------------  -----------------------  ------------------  ---------------------  ---------------------  ------------------------ 
- transfers from 
 stage 1 to stage 
 2                              (298,725)                   947           298,725                  (947)                      -                        -                   -                      -                      -                         - 
------------------ 
- transfers from 
 stage 2 to stage 
 1                                172,894               (2,073)         (172,894)                  2,073                      -                        -                   -                      -                      -                         - 
------------------ 
- transfers to 
 stage 3                          (3,942)                    30          (10,320)                    986                 14,262                  (1,016)                   -                      -                      -                         - 
------------------ 
- transfers from 
 stage 3                              537                  (26)             1,272                  (161)                (1,809)                      187                   -                      -                      -                         - 
------------------  ---------------------  --------------------  ----------------  ---------------------  ---------------------  -----------------------  ------------------  ---------------------  ---------------------  ------------------------ 
Net remeasurement 
 of ECL arising 
 from transfer 
 of stage                               -                   907                 -                (1,158)                      -                    (750)                   -                      -                      -                   (1,001) 
------------------  ---------------------  --------------------  ----------------  ---------------------  ---------------------  -----------------------  ------------------  ---------------------  ---------------------  ------------------------ 
New financial 
 assets originated 
 or purchased                     437,836                 (653)                 -                      -                      -                        -                  25                    (1)                437,861                     (654) 
------------------  ---------------------  --------------------  ----------------  ---------------------  ---------------------  -----------------------  ------------------  ---------------------  ---------------------  ------------------------ 
Assets 
 derecognised 
 (including final 
 repayments)                    (313,347)                   160          (37,409)                    464                (3,430)                      485                (23)                      2              (354,209)                     1,111 
------------------  ---------------------  --------------------  ----------------  ---------------------  ---------------------  -----------------------  ------------------  ---------------------  ---------------------  ------------------------ 
Changes to risk 
 parameters - 
 further 
 lending/repayment               (83,147)                   157            29,092                     85                  (597)                      248                (50)                    (2)               (54,702)                       488 
------------------  ---------------------  --------------------  ----------------  ---------------------  ---------------------  -----------------------  ------------------  ---------------------  ---------------------  ------------------------ 
Changes to risk 
 parameters - 
 credit 
 quality                                -                 (408)                 -                (4,374)                      -                  (4,378)                   -                   (39)                      -                   (9,199) 
------------------  ---------------------  --------------------  ----------------  ---------------------  ---------------------  -----------------------  ------------------  ---------------------  ---------------------  ------------------------ 
Changes to models 
 used for ECL 
 calculation                            -                   134                 -                    294                      -                        5                   -                      -                      -                       433 
------------------  ---------------------  --------------------  ----------------  ---------------------  ---------------------  -----------------------  ------------------  ---------------------  ---------------------  ------------------------ 
Assets written 
 off                                    -                     -                 -                      -                (2,946)                    2,944                (30)                     30                (2,976)                     2,974 
------------------  ---------------------  --------------------  ----------------  ---------------------  ---------------------  -----------------------  ------------------  ---------------------  ---------------------  ------------------------ 
Credit-related 
 modifications 
 that resulted 
 in derecognition                       -                     -                 -                      -                   (23)                        7                   -                      -                   (23)                         7 
------------------  ---------------------  --------------------  ----------------  ---------------------  ---------------------  -----------------------  ------------------  ---------------------  ---------------------  ------------------------ 
Foreign exchange                   32,808                  (47)             9,123                  (223)                    633                    (163)                   4                    (3)                 42,568                     (436) 
------------------  ---------------------  --------------------  ----------------  ---------------------  ---------------------  -----------------------  ------------------  ---------------------  ---------------------  ------------------------ 
Others                               (76)                     5               292                    (1)                    (1)                        8                   8                    (1)                    223                        11 
------------------  ---------------------  --------------------  ----------------  ---------------------  ---------------------  -----------------------  ------------------  ---------------------  ---------------------  ------------------------ 
At 31 Dec 2020                  1,506,451               (2,331)           223,432                (5,403)                 20,424                  (7,544)                 279                  (113)              1,750,586                  (15,391) 
------------------  ---------------------  --------------------  ----------------  ---------------------  ---------------------  -----------------------  ------------------  ---------------------  ---------------------  ------------------------ 
ECL income 
 statement 
 change for the 
 period                                                     297                                  (4,689)                                         (4,390)                                       (40)                                          (8,822) 
------------------  ---------------------  --------------------  ----------------  ---------------------  ---------------------  -----------------------  ------------------  ---------------------  ---------------------  ------------------------ 
Recoveries                                                                                                                                                                                                                                       326 
------------------  ---------------------  --------------------  ----------------  ---------------------  ---------------------  -----------------------  ------------------  ---------------------  ---------------------  ------------------------ 
Others                                                                                                                                                                                                                                          (84) 
------------------  ---------------------  --------------------  ----------------  ---------------------  ---------------------  -----------------------  ------------------  ---------------------  ---------------------  ------------------------ 
Total ECL income 
 statement change 
 for the period                                                                                                                                                                                                                              (8,580) 
------------------  ---------------------  --------------------  ----------------  ---------------------  ---------------------  -----------------------  ------------------  ---------------------  ---------------------  ------------------------ 
 
 
                                             At 31 Dec 2020                                                                        12 months ended 
                                                                                                                                       31 Dec 2020 
               --------------------------------------------------------------------------  ------------------------------------------------------- 
                             Gross carrying/nominal                             Allowance 
                                             amount                               for ECL                                               ECL charge 
                                                 $m                                    $m                                                       $m 
-------------  ------------------------------------  ------------------------------------  ------------------------------------------------------- 
As above                                  1,750,586                              (15,391)                                                  (8,580) 
-------------  ------------------------------------  ------------------------------------  ------------------------------------------------------- 
Other                                       772,408                                 (175)                                                     (95) 
financial 
assets 
measured at 
amortised 
cost 
-------------  ------------------------------------  ------------------------------------  ------------------------------------------------------- 
Non-trading                                  61,716                                     -                                                        - 
reverse 
purchase 
agreement 
commitments 
-------------  ------------------------------------  ------------------------------------  ------------------------------------------------------- 
Performance 
 and other 
 guarantees 
 not 
 considered 
 for IFRS 9                                       -                                     -                                                     (94) 
-------------  ------------------------------------  ------------------------------------  ------------------------------------------------------- 
Summary of 
 financial 
 instruments 
 to which 
 the 
 impairment 
 requirements 
 in IFRS 9 
 are applied/ 
 Summary 
 consolidated 
 income 
 statement                                2,584,710                              (15,566)                                                  (8,769) 
-------------  ------------------------------------  ------------------------------------  ------------------------------------------------------- 
Debt                                        399,717                                 (141)                                                     (48) 
 instruments 
 measured at 
 FVOCI 
-------------  ------------------------------------  ------------------------------------  ------------------------------------------------------- 
Total                                           n/a                              (15,707)                                                  (8,817) 
 allowance 
 for 
 ECL/total 
 income 
 statement 
 ECL change 
 for the 
 period 
-------------  ------------------------------------  ------------------------------------  ------------------------------------------------------- 
 

Credit quality

Credit quality of financial instruments

(Audited)

We assess the credit quality of all financial instruments that are subject to credit risk. The credit quality of financial instruments is a point-in-time assessment of PD, whereas stages 1 and 2 are determined based on relative deterioration of credit quality since initial recognition. Accordingly, for non-credit-impaired financial

instruments, there is no direct relationship between the credit quality assessment and stages 1 and 2, although typically the lower credit quality bands exhibit a higher proportion in stage 2.

The five credit quality classifications each encompass a range of granular internal credit rating grades assigned to wholesale and personal lending businesses and the external ratings attributed by external agencies to debt securities, as shown in the table on page 138.

 
Distribution of financial instruments by credit quality at 31 December 
 2021 
(Audited) 
                                                                                 Gross carrying/notional amount 
                                                                                                                                                                                                     Allowance 
                                                                                                                                                                                                 for ECL/other 
                                                                                                                                                   Credit                                               credit 
                                Strong                        Good                 Satisfactory                 Sub-standard                     impaired                  Total                    provisions                    Net 
                                    $m                          $m                           $m                           $m                           $m                     $m                            $m                     $m 
---------------  ---------------------  --------------------------  ---------------------------  ---------------------------  ---------------------------  ---------------------  ----------------------------  --------------------- 
In-scope for 
IFRS 
9 
---------------  ---------------------  --------------------------  ---------------------------  ---------------------------  ---------------------------  ---------------------  ----------------------------  --------------------- 
Loans and 
 advances 
 to customers 
 held 
 at amortised 
 cost                          544,695                     230,326                      233,739                       29,404                       19,067              1,057,231                      (11,417)              1,045,814 
---------------  ---------------------  --------------------------  ---------------------------  ---------------------------  ---------------------------  ---------------------  ----------------------------  --------------------- 
- personal                     388,903                      52,080                       30,492                        1,920                        4,942                478,337                       (3,103)                475,234 
--------------- 
- corporate and 
 commercial                    124,819                     158,938                      188,858                       27,194                       13,730                513,539                       (8,204)                505,335 
--------------- 
- non-bank 
 financial 
 institutions                   30,973                      19,308                       14,389                          290                          395                 65,355                         (110)                 65,245 
---------------  ---------------------  --------------------------  ---------------------------  ---------------------------  ---------------------------  ---------------------  ----------------------------  --------------------- 
Loans and 
 advances 
 to banks held 
 at amortised 
 cost                           72,978                       4,037                        5,020                        1,118                            -                 83,153                          (17)                 83,136 
---------------  ---------------------  --------------------------  ---------------------------  ---------------------------  ---------------------------  ---------------------  ----------------------------  --------------------- 
Cash and 
 balances 
 at central 
 banks                         400,176                       1,675                        1,171                            -                            -                403,022                           (4)                403,018 
---------------  ---------------------  --------------------------  ---------------------------  ---------------------------  ---------------------------  ---------------------  ----------------------------  --------------------- 
Items in the 
 course 
 of collection 
 from other 
 banks                           4,122                          10                            4                            -                            -                  4,136                             -                  4,136 
---------------  ---------------------  --------------------------  ---------------------------  ---------------------------  ---------------------------  ---------------------  ----------------------------  --------------------- 
Hong Kong 
 Government 
 certificates 
 of 
 indebtedness                   42,578                           -                            -                            -                            -                 42,578                             -                 42,578 
---------------  ---------------------  --------------------------  ---------------------------  ---------------------------  ---------------------------  ---------------------  ----------------------------  --------------------- 
Reverse 
 repurchase 
 agreements - 
 non-trading                   175,576                      46,412                       18,881                          779                            -                241,648                             -                241,648 
---------------  ---------------------  --------------------------  ---------------------------  ---------------------------  ---------------------------  ---------------------  ----------------------------  --------------------- 
Financial 
 investments                    84,477                      11,442                        1,401                            1                           43                 97,364                          (62)                 97,302 
---------------  ---------------------  --------------------------  ---------------------------  ---------------------------  ---------------------------  ---------------------  ----------------------------  --------------------- 
Prepayments, 
 accrued 
 income and 
 other 
 assets                         67,097                      12,109                       11,685                          408                          304                 91,603                         (127)                 91,476 
---------------  ---------------------  --------------------------  ---------------------------  ---------------------------  ---------------------------  ---------------------  ----------------------------  --------------------- 
- endorsements 
 and 
 acceptances                     1,742                       5,240                        4,038                          199                           26                 11,245                          (17)                 11,228 
--------------- 
- accrued 
 income 
 and other                      65,355                       6,869                        7,647                          209                          278                 80,358                         (110)                 80,248 
---------------  ---------------------  --------------------------  ---------------------------  ---------------------------  ---------------------------  ---------------------  ----------------------------  --------------------- 
Debt 
 instruments 
 measured at 
 fair value 
 through 
 other 
 comprehensive 
 income(1)                     320,161                      12,298                       11,677                        1,087                           46                345,269                          (96)                345,173 
---------------  ---------------------  --------------------------  ---------------------------  ---------------------------  ---------------------------  ---------------------  ----------------------------  --------------------- 
Out-of-scope 
for 
IFRS 9 
---------------  ---------------------  --------------------------  ---------------------------  ---------------------------  ---------------------------  ---------------------  ----------------------------  --------------------- 
Trading assets                 101,879                      16,254                       20,283                          678                          134                139,228                             -                139,228 
---------------  ---------------------  --------------------------  ---------------------------  ---------------------------  ---------------------------  ---------------------  ----------------------------  --------------------- 
Other financial 
 assets 
 designated 
 and otherwise 
 mandatorily 
 measured 
 at fair value 
 through profit 
 or loss                         6,438                         723                        4,455                          150                            -                 11,766                             -                 11,766 
---------------  ---------------------  --------------------------  ---------------------------  ---------------------------  ---------------------------  ---------------------  ----------------------------  --------------------- 
Derivatives                    146,748                      42,717                        6,691                          719                            7                196,882                             -                196,882 
---------------  ---------------------  --------------------------  ---------------------------  ---------------------------  ---------------------------  ---------------------  ----------------------------  --------------------- 
Total gross 
 carrying 
 amount on 
 balance 
 sheet                       1,966,925                     378,003                      315,007                       34,344                       19,601              2,713,880                      (11,723)              2,702,157 
---------------  ---------------------  --------------------------  ---------------------------  ---------------------------  ---------------------------  ---------------------  ----------------------------  --------------------- 
Percentage of 
 total credit 
 quality                         72.5%                       13.9%                        11.6%                         1.3%                         0.7%                   100% 
---------------  ---------------------  --------------------------  ---------------------------  ---------------------------  ---------------------------  ---------------------  ----------------------------  --------------------- 
Loan and other 
 credit-related 
 commitments                   389,865                     136,297                       92,558                        8,142                          775                627,637                         (379)                627,258 
Financial 
 guarantees                     16,511                       4,902                        5,166                          991                          225                 27,795                          (62)                 27,733 
---------------  ---------------------  --------------------------  ---------------------------  ---------------------------  ---------------------------  ---------------------  ----------------------------  --------------------- 
In-scope: 
 Irrevocable 
 loan 
 commitments 
 and financial 
 guarantees                    406,376                     141,199                       97,724                        9,133                        1,000                655,432                         (441)                654,991 
---------------  ---------------------  --------------------------  ---------------------------  ---------------------------  ---------------------------  ---------------------  ----------------------------  --------------------- 
Loan and other 
 credit-related 
 commitments                    62,701                      65,031                       56,446                        3,327                          332                187,837                             -                187,837 
---------------  ---------------------  --------------------------  ---------------------------  ---------------------------  ---------------------------  ---------------------  ----------------------------  --------------------- 
Performance and 
 other                          31,510                      32,193                       19,265                        2,027                          539                 85,534                         (179)                 85,355 
---------------  ---------------------  --------------------------  ---------------------------  ---------------------------  ---------------------------  ---------------------  ----------------------------  --------------------- 
Out-of-scope: 
 Revocable loan 
 commitments 
 and 
 non-financial 
 guarantees                     94,211                      97,224                       75,711                        5,354                          871                273,371                         (179)                273,192 
---------------  ---------------------  --------------------------  ---------------------------  ---------------------------  ---------------------------  ---------------------  ----------------------------  --------------------- 
 

1 For the purposes of this disclosure, gross carrying value is defined as the amortised cost of a financial asset before adjusting for any loss allowance. As such, the gross carrying value of debt instruments at FVOCI as presented above will not reconcile to the balance sheet as it excludes fair value gains and losses.

 
Distribution of financial instruments by credit quality at 31 December 
 2020 (continued) 
(Audited) 
                                                                                    Gross carrying/notional amount 
                                                                                                                                                                                                           Allowance 
                                                                                                                                                                                                       for ECL/other 
                                                                                                                                                       Credit                                                 credit 
                                  Strong                          Good                 Satisfactory                 Sub- standard                    impaired                    Total                    provisions                      Net 
                                      $m                            $m                           $m                            $m                          $m                       $m                            $m                       $m 
---------------  -----------------------  ----------------------------  ---------------------------  ----------------------------  --------------------------  -----------------------  ----------------------------  ----------------------- 
In-scope for 
IFRS 
9 
---------------  -----------------------  ----------------------------  ---------------------------  ----------------------------  --------------------------  -----------------------  ----------------------------  ----------------------- 
Loans and 
 advances 
 to customers 
 held 
 at amortised 
 cost                            506,231                       233,320                      256,584                        36,970                      19,372                1,052,477                      (14,490)                1,037,987 
---------------  -----------------------  ----------------------------  ---------------------------  ----------------------------  --------------------------  -----------------------  ----------------------------  ----------------------- 
- personal                       357,821                        53,892                       38,520                         4,965                       5,611                  460,809                       (4,731)                  456,078 
--------------- 
- corporate and 
 commercial                      120,971                       158,601                      203,560                        30,718                      13,238                  527,088                       (9,494)                  517,594 
--------------- 
- non-bank 
 financial 
 institutions                     27,439                        20,827                       14,504                         1,287                         523                   64,580                         (265)                   64,315 
---------------  -----------------------  ----------------------------  ---------------------------  ----------------------------  --------------------------  -----------------------  ---------------------------- 
Loans and 
 advances 
 to banks held 
 at amortised 
 cost                             71,318                         5,496                        3,568                         1,276                           -                   81,658                          (42)                   81,616 
---------------  -----------------------  ----------------------------  ---------------------------  ----------------------------  --------------------------  -----------------------  ----------------------------  ----------------------- 
Cash and 
 balances 
 at central 
 banks                           302,028                         1,388                        1,070                             -                           -                  304,486                           (5)                  304,481 
---------------  -----------------------  ----------------------------  ---------------------------  ----------------------------  --------------------------  -----------------------  ----------------------------  ----------------------- 
Items in the 
 course 
 of collection 
 from other 
 banks                             4,079                             9                            6                             -                           -                    4,094                             -                    4,094 
---------------  -----------------------  ----------------------------  ---------------------------  ----------------------------  --------------------------  -----------------------  ----------------------------  ----------------------- 
Hong Kong 
 Government 
 certificates 
 of 
 indebtedness                     40,420                             -                            -                             -                           -                   40,420                             -                   40,420 
---------------  -----------------------  ----------------------------  ---------------------------  ----------------------------  --------------------------  -----------------------  ----------------------------  ----------------------- 
Reverse 
 repurchase 
 agreements - 
 non-trading                     177,457                        40,461                       12,398                           312                           -                  230,628                             -                  230,628 
---------------  -----------------------  ----------------------------  ---------------------------  ----------------------------  --------------------------  -----------------------  ----------------------------  ----------------------- 
Financial 
 investments                      77,361                         9,781                        1,537                             1                          39                   88,719                          (80)                   88,639 
---------------  -----------------------  ----------------------------  ---------------------------  ----------------------------  --------------------------  -----------------------  ----------------------------  ----------------------- 
Prepayments, 
 accrued 
 income and 
 other 
 assets                           81,886                        10,129                       11,570                           298                         178                  104,061                          (90)                  103,971 
---------------  -----------------------  ----------------------------  ---------------------------  ----------------------------  --------------------------  -----------------------  ----------------------------  ----------------------- 
- endorsements 
 and 
 acceptances                       1,458                         4,355                        4,245                           229                          20                   10,307                          (30)                   10,277 
--------------- 
- accrued 
 income 
 and other                        80,428                         5,774                        7,325                            69                         158                   93,754                          (60)                   93,694 
---------------  -----------------------  ----------------------------  ---------------------------  ----------------------------  --------------------------  -----------------------  ---------------------------- 
Debt 
 instruments 
 measured at 
 fair 
 value through 
 other 
 comprehensive 
 income(1)                       367,685                        12,678                       10,409                           825                         306                  391,903                         (141)                  391,762 
---------------  -----------------------  ----------------------------  ---------------------------  ----------------------------  --------------------------  -----------------------  ----------------------------  ----------------------- 
Out-of-scope 
for 
IFRS 9 
---------------  -----------------------  ----------------------------  ---------------------------  ----------------------------  --------------------------  -----------------------  ----------------------------  ----------------------- 
Trading assets                   117,972                        14,694                       20,809                           829                          43                  154,347                             -                  154,347 
---------------  -----------------------  ----------------------------  ---------------------------  ----------------------------  --------------------------  -----------------------  ----------------------------  ----------------------- 
Other financial 
 assets 
 designated 
 and otherwise 
 mandatorily 
 measured 
 at fair value 
 through profit 
 or loss                           6,440                         2,378                        1,827                           109                           -                   10,754                             -                   10,754 
---------------  -----------------------  ----------------------------  ---------------------------  ----------------------------  --------------------------  -----------------------  ----------------------------  ----------------------- 
Derivatives                      243,005                        54,581                        8,709                         1,359                          72                  307,726                             -                  307,726 
---------------  -----------------------  ----------------------------  ---------------------------  ----------------------------  --------------------------  -----------------------  ----------------------------  ----------------------- 
Total gross 
 carrying 
 amount on 
 balance 
 sheet                         1,995,882                       384,915                      328,487                        41,979                      20,010                2,771,273                      (14,848)                2,756,425 
---------------  -----------------------  ----------------------------  ---------------------------  ----------------------------  --------------------------  -----------------------  ----------------------------  ----------------------- 
Percentage of 
 total credit 
 quality                           72.0%                         13.9%                        11.9%                          1.5%                        0.7%                     100% 
---------------  -----------------------  ----------------------------  ---------------------------  ----------------------------  --------------------------  -----------------------  ----------------------------  ----------------------- 
Loan and other 
 credit-related 
 commitments                     400,911                       157,339                       90,784                         9,668                       1,081                  659,783                         (734)                  659,049 
---------------  -----------------------  ----------------------------  ---------------------------  ----------------------------  --------------------------  -----------------------  ----------------------------  ----------------------- 
Financial 
 guarantees                        6,356                         5,194                        5,317                         1,247                         270                   18,384                         (125)                   18,259 
---------------  -----------------------  ----------------------------  ---------------------------  ----------------------------  --------------------------  -----------------------  ----------------------------  ----------------------- 
In-scope: 
 Irrevocable 
 loan 
 commitments 
 and financial 
 guarantees                      407,267                       162,533                       96,101                        10,915                       1,351                  678,167                         (859)                  677,308 
---------------  -----------------------  ----------------------------  ---------------------------  ----------------------------  --------------------------  -----------------------  ----------------------------  ----------------------- 
Loan and other 
 credit-related 
 commitments                      59,392                        62,664                       59,666                         2,837                         430                  184,989                             -                  184,989 
---------------  -----------------------  ----------------------------  ---------------------------  ----------------------------  --------------------------  -----------------------  ----------------------------  ----------------------- 
Performance and 
 other 
 guarantees                       26,082                        27,909                       21,256                         2,112                         755                   78,114                         (226)                   77,888 
---------------  -----------------------  ----------------------------  ---------------------------  ----------------------------  --------------------------  -----------------------  ----------------------------  ----------------------- 
Out-of-scope: 
 Revocable loan 
 commitments 
 and 
 non-financial 
 guarantees                       85,474                        90,573                       80,922                         4,949                       1,185                  263,103                         (226)                  262,877 
---------------  -----------------------  ----------------------------  ---------------------------  ----------------------------  --------------------------  -----------------------  ----------------------------  ----------------------- 
 

1 For the purposes of this disclosure, gross carrying value is defined as the amortised cost of a financial asset before adjusting for any loss allowance. As such, the gross carrying value of debt instruments at FVOCI as presented above will not reconcile to the balance sheet as it excludes fair value gains and losses.

 
Distribution of financial instruments to which the impairment requirements 
 in IFRS 9 are applied, by credit quality and stage allocation 
(Audited) 
                                                                          Gross carrying/notional amount 
                 ------------------------------------------------------------------------------------------------------------------------------------------------ 
                                                                                                             Sub-                  Credit                                         Allowance 
                                 Strong                    Good            Satisfactory                  standard                impaired                   Total                   for ECL                     Net 
                                     $m                      $m                      $m                        $m                      $m                      $m                        $m                      $m 
---------------  ----------------------  ----------------------  ----------------------  ------------------------  ----------------------  ----------------------  ------------------------  ---------------------- 
Loans and 
 advances 
 to customers 
 at amortised 
 cost                           544,695                 230,326                 233,739                    29,404                  19,067               1,057,231                  (11,417)               1,045,814 
---------------  ----------------------  ----------------------  ----------------------  ------------------------  ----------------------  ----------------------  ------------------------  ---------------------- 
- stage 1                       537,642                 206,645                 169,809                     4,840                       -                 918,936                   (1,367)                 917,569 
--------------- 
- stage 2                         7,053                  23,681                  63,930                    24,560                       -                 119,224                   (3,119)                 116,105 
--------------- 
- stage 3                             -                       -                       -                         -                  18,797                  18,797                   (6,867)                  11,930 
--------------- 
- POCI                                -                       -                       -                         4                     270                     274                      (64)                     210 
---------------  ----------------------  ----------------------  ----------------------  ------------------------  ----------------------  ----------------------  ------------------------ 
Loans and 
 advances 
 to banks at 
 amortised 
 cost                            72,978                   4,037                   5,020                     1,118                       -                  83,153                      (17)                  83,136 
---------------  ----------------------  ----------------------  ----------------------  ------------------------  ----------------------  ----------------------  ------------------------  ---------------------- 
- stage 1                        72,903                   3,935                   4,788                        10                       -                  81,636                      (14)                  81,622 
--------------- 
- stage 2                            75                     102                     232                     1,108                       -                   1,517                       (3)                   1,514 
--------------- 
- stage 3                             -                       -                       -                         -                       -                       -                         -                       - 
--------------- 
- POCI                                -                       -                       -                         -                       -                       -                         -                       - 
---------------  ----------------------  ----------------------  ----------------------  ------------------------  ----------------------  ----------------------  ------------------------ 
Other financial 
 assets 
 measured at 
 amortised 
 cost                           774,026                  71,648                  33,142                     1,188                     347                 880,351                     (193)                 880,158 
---------------  ----------------------  ----------------------  ----------------------  ------------------------  ----------------------  ----------------------  ------------------------  ---------------------- 
- stage 1                       773,427                  70,508                  30,997                        84                       -                 875,016                      (91)                 874,925 
--------------- 
- stage 2                           599                   1,140                   2,145                     1,104                       -                   4,988                      (54)                   4,934 
--------------- 
- stage 3                             -                       -                       -                         -                     304                     304                      (42)                     262 
--------------- 
- POCI                                -                       -                       -                         -                      43                      43                       (6)                      37 
---------------  ----------------------  ----------------------  ----------------------  ------------------------  ----------------------  ----------------------  ------------------------ 
Loan and other 
 credit-related 
 commitments                    389,865                 136,297                  92,558                     8,142                     775                 627,637                     (379)                 627,258 
---------------  ----------------------  ----------------------  ----------------------  ------------------------  ----------------------  ----------------------  ------------------------  ---------------------- 
- stage 1                       387,434                 129,455                  76,043                     1,541                       -                 594,473                     (165)                 594,308 
--------------- 
- stage 2                         2,431                   6,842                  16,515                     6,601                       -                  32,389                     (174)                  32,215 
--------------- 
- stage 3                             -                       -                       -                         -                     775                     775                      (40)                     735 
--------------- 
- POCI                                -                       -                       -                         -                       -                       -                         -                       - 
---------------  ----------------------  ----------------------  ----------------------  ------------------------  ----------------------  ----------------------  ------------------------ 
Financial 
 guarantees                      16,511                   4,902                   5,166                       991                     225                  27,795                      (62)                  27,733 
---------------  ----------------------  ----------------------  ----------------------  ------------------------  ----------------------  ----------------------  ------------------------  ---------------------- 
- stage 1                        16,351                   4,469                   3,929                       183                       -                  24,932                      (11)                  24,921 
--------------- 
- stage 2                           160                     433                   1,237                       808                       -                   2,638                      (30)                   2,608 
--------------- 
- stage 3                             -                       -                       -                         -                     225                     225                      (21)                     204 
--------------- 
- POCI                                -                       -                       -                         -                       -                       -                         -                       - 
---------------  ----------------------  ----------------------  ----------------------  ------------------------  ----------------------  ----------------------  ------------------------ 
At 31 Dec 2021                1,798,075                 447,210                 369,625                    40,843                  20,414               2,676,167                  (12,068)               2,664,099 
---------------  ----------------------  ----------------------  ----------------------  ------------------------  ----------------------  ----------------------  ------------------------  ---------------------- 
Debt 
instruments at 
FVOCI(1) 
---------------  ----------------------  ----------------------  ----------------------  ------------------------  ----------------------  ----------------------  ------------------------  ---------------------- 
- stage 1                       319,557                  12,196                  11,354                         -                       -                 343,107                      (67)                 343,040 
--------------- 
- stage 2                           604                     102                     323                     1,087                       -                   2,116                      (22)                   2,094 
--------------- 
- stage 3                             -                       -                       -                         -                       -                       -                         -                       - 
--------------- 
- POCI                                -                       -                       -                         -                      46                      46                       (7)                      39 
---------------  ----------------------  ----------------------  ----------------------  ------------------------  ----------------------  ----------------------  ------------------------ 
At 31 Dec 2021                  320,161                  12,298                  11,677                     1,087                      46                 345,269                      (96)                 345,173 
---------------  ----------------------  ----------------------  ----------------------  ------------------------  ----------------------  ----------------------  ------------------------  ---------------------- 
 

1 For the purposes of this disclosure, gross carrying value is defined as the amortised cost of a financial asset before adjusting for any loss allowance. As such, the gross carrying value of debt instruments at FVOCI as presented above will not reconcile to the balance sheet as it excludes fair value gains and losses.

 
Distribution of financial instruments to which the impairment requirements 
 in IFRS 9 are applied, by credit quality and stage allocation 
 (continued) 
(Audited) 
                                                                            Gross carrying/notional amount 
                 ----------------------------------------------------------------------------------------------------------------------------------------------------- 
                                                                                                                                      Credit                                            Allowance 
                                  Strong                     Good            Satisfactory             Sub-standard                  impaired                     Total                    for ECL                       Net 
                                      $m                       $m                      $m                       $m                        $m                        $m                         $m                        $m 
---------------  -----------------------  -----------------------  ----------------------  -----------------------  ------------------------  ------------------------  -------------------------  ------------------------ 
Loans and 
 advances 
 to customers 
 at amortised 
 cost                            506,231                  233,320                 256,584                   36,970                    19,372                 1,052,477                   (14,490)                 1,037,987 
---------------  -----------------------  -----------------------  ----------------------  -----------------------  ------------------------  ------------------------  -------------------------  ------------------------ 
- stage 1                        499,836                  199,138                 165,507                    5,439                         -                   869,920                    (1,974)                   867,946 
--------------- 
- stage 2                          6,395                   34,182                  91,077                   31,531                         -                   163,185                    (4,965)                   158,220 
--------------- 
- stage 3                              -                        -                       -                        -                    19,095                    19,095                    (7,439)                    11,656 
--------------- 
- POCI                                 -                        -                       -                        -                       277                       277                      (112)                       165 
---------------  -----------------------  -----------------------  ----------------------  -----------------------  ------------------------  ------------------------  ------------------------- 
Loans and 
 advances 
 to banks at 
 amortised 
 cost                             71,318                    5,496                   3,568                    1,276                         -                    81,658                       (42)                    81,616 
---------------  -----------------------  -----------------------  ----------------------  -----------------------  ------------------------  ------------------------  -------------------------  ------------------------ 
- stage 1                         71,126                    5,098                   3,357                       73                         -                    79,654                       (33)                    79,621 
--------------- 
- stage 2                            192                      398                     211                    1,203                         -                     2,004                        (9)                     1,995 
--------------- 
- stage 3                              -                        -                       -                        -                         -                         -                          -                         - 
--------------- 
- POCI                                 -                        -                       -                        -                         -                         -                          -                         - 
---------------  -----------------------  -----------------------  ----------------------  -----------------------  ------------------------  ------------------------  ------------------------- 
Other financial 
 assets 
 measured at 
 amortised 
 cost                            683,231                   61,768                  26,581                      611                       217                   772,408                      (175)                   772,233 
---------------  -----------------------  -----------------------  ----------------------  -----------------------  ------------------------  ------------------------  -------------------------  ------------------------ 
- stage 1                        682,412                   61,218                  24,532                       54                         -                   768,216                       (80)                   768,136 
--------------- 
- stage 2                            819                      550                   2,049                      557                         -                     3,975                       (44)                     3,931 
--------------- 
- stage 3                              -                        -                       -                        -                       177                       177                       (42)                       135 
--------------- 
- POCI                                 -                        -                       -                        -                        40                        40                        (9)                        31 
---------------  -----------------------  -----------------------  ----------------------  -----------------------  ------------------------  ------------------------  ------------------------- 
Loan and other 
 credit-related 
 commitments                     400,911                  157,339                  90,784                    9,668                     1,081                   659,783                      (734)                   659,049 
---------------  -----------------------  -----------------------  ----------------------  -----------------------  ------------------------  ------------------------  -------------------------  ------------------------ 
- stage 1                        396,028                  143,600                  63,592                    1,265                         -                   604,485                      (290)                   604,195 
--------------- 
- stage 2                          4,883                   13,739                  27,192                    8,403                         -                    54,217                      (365)                    53,852 
--------------- 
- stage 3                              -                        -                       -                        -                     1,080                     1,080                       (78)                     1,002 
--------------- 
- POCI                                 -                        -                       -                        -                         1                         1                        (1)                         - 
---------------  -----------------------  -----------------------  ----------------------  -----------------------  ------------------------  ------------------------  ------------------------- 
Financial 
 guarantees                        6,356                    5,194                   5,317                    1,247                       270                    18,384                      (125)                    18,259 
---------------  -----------------------  -----------------------  ----------------------  -----------------------  ------------------------  ------------------------  -------------------------  ------------------------ 
- stage 1                          6,286                    4,431                   3,163                      210                         -                    14,090                       (37)                    14,053 
--------------- 
- stage 2                             70                      763                   2,154                    1,037                         -                     4,024                       (62)                     3,962 
--------------- 
- stage 3                              -                        -                       -                        -                       269                       269                       (26)                       243 
--------------- 
- POCI                                 -                        -                       -                        -                         1                         1                          -                         1 
---------------  -----------------------  -----------------------  ----------------------  -----------------------  ------------------------  ------------------------  ------------------------- 
At 31 Dec 2020                 1,668,047                  463,117                 382,834                   49,772                    20,940                 2,584,710                   (15,566)                 2,569,144 
---------------  -----------------------  -----------------------  ----------------------  -----------------------  ------------------------  ------------------------  -------------------------  ------------------------ 
Debt 
instruments at 
FVOCI(1) 
---------------  -----------------------  -----------------------  ----------------------  -----------------------  ------------------------  ------------------------  -------------------------  ------------------------ 
- stage 1                        367,542                   12,585                  10,066                        -                         -                   390,193                       (88)                   390,105 
--------------- 
- stage 2                            143                       93                     343                      825                         -                     1,404                       (20)                     1,384 
--------------- 
- stage 3                              -                        -                       -                        -                       257                       257                       (23)                       234 
--------------- 
- POCI                                 -                        -                       -                        -                        49                        49                       (10)                        39 
---------------  -----------------------  -----------------------  ----------------------  -----------------------  ------------------------  ------------------------  ------------------------- 
At 31 Dec 2020                   367,685                   12,678                  10,409                      825                       306                   391,903                      (141)                   391,762 
---------------  -----------------------  -----------------------  ----------------------  -----------------------  ------------------------  ------------------------  -------------------------  ------------------------ 
 

1 For the purposes of this disclosure, gross carrying value is defined as the amortised cost of a financial asset before adjusting for any loss allowance. As such, the gross carrying value of debt instruments at FVOCI as presented above will not reconcile to the balance sheet as it excludes fair value gains and losses.

Credit-impaired loans

(Audited)

We determine that a financial instrument is credit impaired and in stage 3 by considering relevant objective evidence, primarily whether:

   --    contractual payments of either principal or interest are past due for more than 90 days; 

-- there are other indications that the borrower is unlikely to pay, such as when a concession has been granted to the borrower for economic or legal reasons relating to the borrower's financial condition; and

-- the loan is otherwise considered to be in default. If such unlikeliness to pay is not identified at an earlier stage, it is deemed to occur when an exposure is 90 days past due, even where regulatory rules permit default to be defined based on 180 days past due. Therefore, the definitions of credit impaired and default are aligned as far as possible so that stage 3 represents all loans that are considered defaulted or otherwise credit impaired.

Renegotiated loans and forbearance

The following table shows the gross carrying amounts of the Group's holdings of renegotiated loans and advances to customers by industry sector and by stages. Mandatory and general offer loan modifications that are not borrower-specific, for example market-wide customer relief programmes, have not been classified as renegotiated loans. For details on customer relief schemes, see page 159.

A summary of our current policies and practices for renegotiated loans and forbearance is set out in 'Credit risk management' on page 137.

 
Renegotiated loans and advances to customers at amortised cost by stage 
 allocation 
                                         Stage                           Stage                            Stage 
                                             1                               2                                3                           POCI                            Total 
                                            $m                              $m                               $m                             $m                               $m 
-------------  -------------------------------  ------------------------------  -------------------------------  -----------------------------  ------------------------------- 
Gross 
carrying 
amount 
-------------  -------------------------------  ------------------------------  -------------------------------  -----------------------------  ------------------------------- 
Personal                                     -                               -                            2,256                              -                            2,256 
-------------  -------------------------------  ------------------------------  -------------------------------  -----------------------------  ------------------------------- 
- first lien 
 residential 
 mortgages                                   -                               -                            1,547                              -                            1,547 
------------- 
- other 
 personal 
 lending                                     -                               -                              709                              -                              709 
-------------  -------------------------------  ------------------------------  -------------------------------  ----------------------------- 
Wholesale                                  366                             559                            4,505                            253                            5,683 
-------------  -------------------------------  ------------------------------  -------------------------------  -----------------------------  ------------------------------- 
- corporate 
 and 
 commercial                                355                             550                            4,491                            253                            5,649 
------------- 
- non-bank 
 financial 
 institutions                               11                               9                               14                              -                               34 
-------------  -------------------------------  ------------------------------  -------------------------------  ----------------------------- 
At 31 Dec 
 2021                                      366                             559                            6,761                            253                            7,939 
-------------  -------------------------------  ------------------------------  -------------------------------  -----------------------------  ------------------------------- 
Allowance for 
ECL 
-------------  -------------------------------  ------------------------------  -------------------------------  -----------------------------  ------------------------------- 
Personal                                     -                               -                            (400)                              -                            (400) 
-------------  -------------------------------  ------------------------------  -------------------------------  -----------------------------  ------------------------------- 
- first lien 
 residential 
 mortgages                                   -                               -                            (178)                              -                            (178) 
------------- 
- other 
 personal 
 lending                                     -                               -                            (222)                              -                            (222) 
-------------  -------------------------------  ------------------------------  -------------------------------  ----------------------------- 
Wholesale                                  (7)                            (24)                          (1,282)                           (52)                          (1,365) 
-------------  -------------------------------  ------------------------------  -------------------------------  -----------------------------  ------------------------------- 
- corporate 
 and 
 commercial                                (7)                            (24)                          (1,274)                           (52)                          (1,357) 
------------- 
- non-bank 
 financial 
 institutions                                -                               -                              (8)                              -                              (8) 
-------------  -------------------------------  ------------------------------  -------------------------------  ----------------------------- 
At 31 Dec 
 2021                                      (7)                            (24)                          (1,682)                           (52)                          (1,765) 
-------------  -------------------------------  ------------------------------  -------------------------------  -----------------------------  ------------------------------- 
 
 
Gross 
carrying 
amount 
-------------  -------------------------------  ------------------------------  ------------------------------  ------------------------------  ------------------------------ 
Personal                                     -                               -                           2,429                               -                           2,429 
-------------  -------------------------------  ------------------------------  ------------------------------  ------------------------------  ------------------------------ 
- first lien 
 residential 
 mortgages                                   -                               -                           1,692                               -                           1,692 
------------- 
- other 
 personal 
 lending                                     -                               -                             737                               -                             737 
-------------  -------------------------------  ------------------------------  ------------------------------  ------------------------------ 
Wholesale                                  328                             989                           3,929                             239                           5,485 
-------------  -------------------------------  ------------------------------  ------------------------------  ------------------------------  ------------------------------ 
- corporate 
 and 
 commercial                                324                             972                           3,903                             239                           5,438 
------------- 
- non-bank 
 financial 
 institutions                                4                              17                              26                               -                              47 
-------------  -------------------------------  ------------------------------  ------------------------------  ------------------------------ 
At 31 Dec 
 2020                                      328                             989                           6,358                             239                           7,914 
-------------  -------------------------------  ------------------------------  ------------------------------  ------------------------------  ------------------------------ 
Allowance for 
ECL 
-------------  -------------------------------  ------------------------------  ------------------------------  ------------------------------  ------------------------------ 
Personal                                     -                               -                           (452)                               -                           (452) 
-------------  -------------------------------  ------------------------------  ------------------------------  ------------------------------  ------------------------------ 
- first lien 
 residential 
 mortgages                                   -                               -                           (152)                               -                           (152) 
------------- 
- other 
 personal 
 lending                                     -                               -                           (300)                               -                           (300) 
-------------  -------------------------------  ------------------------------  ------------------------------  ------------------------------ 
Wholesale                                 (10)                            (36)                         (1,276)                            (86)                         (1,408) 
-------------  -------------------------------  ------------------------------  ------------------------------  ------------------------------  ------------------------------ 
- corporate 
 and 
 commercial                               (10)                            (36)                         (1,263)                            (86)                         (1,395) 
------------- 
- non-bank 
 financial 
 institutions                                -                               -                            (13)                               -                            (13) 
-------------  -------------------------------  ------------------------------  ------------------------------  ------------------------------ 
At 31 Dec 
 2020                                     (10)                            (36)                         (1,728)                            (86)                         (1,860) 
-------------  -------------------------------  ------------------------------  ------------------------------  ------------------------------  ------------------------------ 
 
 
Renegotiated loans and advances to customers by geographical region 
                                                                                                                                     Of which: 
                                                                                                                        ------------------------------------ 
                                                                           North               Latin                                                    Hong 
                 Europe                Asia               MENA           America             America             Total                UK                Kong 
                     $m                  $m                 $m                $m                  $m                $m                $m                  $m 
-----  ----------------  ------------------  -----------------  ----------------  ------------------  ----------------  ----------------  ------------------ 
At 31 
 Dec 
 2021             4,119               1,322                954             1,064                 480             7,939             3,469                 528 
-----  ----------------  ------------------  -----------------  ----------------  ------------------  ----------------  ----------------  ------------------ 
At 31 
 Dec 
 2020             4,274                 745              1,279             1,349                 267             7,914             3,483                 220 
-----  ----------------  ------------------  -----------------  ----------------  ------------------  ----------------  ----------------  ------------------ 
 

Customer relief programmes

In response to the Covid-19 pandemic, governments and regulators around the world introduced a number of support measures for both personal and wholesale customers in market-wide schemes. The following table presents the number of personal accounts/wholesale customers and the associated drawn loan values of customers under these schemes and HSBC-specific measures for major markets at 31 December 2021. When schemes expire, accounts and customers and their associated drawn balances are no longer reported under relief regardless of their repayment status. In relation to personal lending, the majority of relief measures, including payment holidays, relate to existing lending, while in wholesale lending the relief measures comprise payment holidays, refinancing of existing facilities and new lending under government-backed schemes.

At 31 December 2021, the gross carrying value of loans to personal customers under relief was $1.7bn (31 December 2020: $5.5bn). This comprised $1.0bn in relation to mortgages (31 December 2020: $4.7bn) and $0.7bn in relation to other personal lending (31 December 2020: $0.9bn). The decrease in personal customer relief during the year was driven by customers exiting relief measures. The gross carrying value of loans to wholesale customers under relief was $26.3bn (31 December 2020: $35.3bn). We continue to monitor the recoverability of loans granted under customer relief programmes, including loans to a small number of customers that were subsequently found to be ineligible for such relief. The ongoing performance of such loans remains an area of uncertainty at 31 December 2021.

 
Personal lending 
                                                                                                                 Other 
Extant at 31                                               Hong                                                  major 
December 2021                          UK                  Kong                    US                     markets(1,2)                    Total 
--------------  ----  -------------------  --------------------  --------------------  -------------------------------  ----------------------- 
Market-wide 
schemes 
--------------  ----  -------------------  --------------------  --------------------  -------------------------------  ----------------------- 
Number of 
 accounts 
 granted 
 mortgage 
 customer 
 relief         000s                    -                     -                     -                                8                        8 
--------------  ----  -------------------  --------------------  --------------------  -------------------------------  ----------------------- 
Drawn loan 
 value of 
 accounts 
 granted 
 mortgage 
 customer 
 relief         $m                      -                     -                     -                              657                      657 
--------------  ----  -------------------  --------------------  --------------------  -------------------------------  ----------------------- 
Number of 
 accounts 
 granted other 
 personal 
 lending 
 customer 
 relief         000s                    -                     -                     -                               34                       34 
--------------  ----  -------------------  --------------------  --------------------  -------------------------------  ----------------------- 
Drawn loan 
 value of 
 accounts 
 granted 
 other 
 personal 
 lending 
 customer 
 relief         $m                      -                     -                     -                              613                      613 
--------------  ----  -------------------  --------------------  --------------------  -------------------------------  ----------------------- 
HSBC-specific 
measures 
--------------  ----  -------------------  --------------------  --------------------  -------------------------------  ----------------------- 
Number of 
 accounts 
 granted 
 mortgage 
 customer 
 relief         000s                    -                     -                     1                                -                        1 
--------------  ----  -------------------  --------------------  --------------------  -------------------------------  ----------------------- 
Drawn loan 
 value of 
 accounts 
 granted 
 mortgage 
 customer 
 relief         $m                      -                    57                   336                                3                      396 
--------------  ----  -------------------  --------------------  --------------------  -------------------------------  ----------------------- 
Number of 
 accounts 
 granted other 
 personal 
 lending 
 customer 
 relief         000s                    -                     -                     -                                1                        1 
--------------  ----  -------------------  --------------------  --------------------  -------------------------------  ----------------------- 
Drawn loan 
 value of 
 accounts 
 granted 
 other 
 personal 
 lending 
 customer 
 relief         $m                      -                    34                    18                               10                       62 
--------------  ----  -------------------  --------------------  --------------------  -------------------------------  ----------------------- 
Total personal 
lending to 
major markets 
under 
market-wide 
schemes and 
HSBC-specific 
measures 
--------------  ----  -------------------  --------------------  --------------------  -------------------------------  ----------------------- 
Number of 
 accounts 
 granted 
 mortgage 
 customer 
 relief         000s                    -                     -                     1                                8                        9 
--------------  ----  -------------------  --------------------  --------------------  -------------------------------  ----------------------- 
Drawn loan 
 value of 
 accounts 
 granted 
 mortgage 
 customer 
 relief         $m                      -                    57                   336                              660                    1,053 
--------------  ----  -------------------  --------------------  --------------------  -------------------------------  ----------------------- 
Number of 
 accounts 
 granted other 
 personal 
 lending 
 customer 
 relief         000s                    -                     -                     -                               35                       35 
--------------  ----  -------------------  --------------------  --------------------  -------------------------------  ----------------------- 
Drawn loan 
 value of 
 accounts 
 granted 
 other 
 personal 
 lending 
 customer 
 relief         $m                      -                    34                    18                              623                      675 
Market-wide 
 schemes and 
 HSBC-specific 
 measures - 
 mortgage 
 relief as a 
 proportion 
 of total 
 mortgages      %                       -                   0.1                   2.0                              0.8                      0.3 
--------------  ----  -------------------  --------------------  --------------------  -------------------------------  ----------------------- 
Market-wide 
 schemes and 
 HSBC-specific 
 measures - 
 other 
 personal 
 lending 
 relief 
 as a 
 proportion of 
 total other 
 personal 
 lending loans 
 and advances   %                       -                   0.1                   2.3                              1.2                      0.7 
--------------  ----  -------------------  --------------------  --------------------  -------------------------------  ----------------------- 
 
Wholesale lending 
                                                                                                                 Other 
Extant at 31                                               Hong                                                  major 
December 2021                          UK                  Kong                    US                       markets(1)                    Total 
--------------  ----  -------------------  --------------------  --------------------  -------------------------------  ----------------------- 
Market-wide 
schemes 
--------------  ----  -------------------  --------------------  --------------------  -------------------------------  ----------------------- 
Number of 
 customers 
 under 
 market-wide 
 measures       000s                  227                     1                     1                                5                      234 
--------------  ----  -------------------  --------------------  --------------------  -------------------------------  ----------------------- 
Drawn loan 
 value of 
 customers 
 under 
 market-wide 
 schemes        $m                 12,468                 2,907                   262                            4,501                   20,138 
--------------  ----  -------------------  --------------------  --------------------  -------------------------------  ----------------------- 
HSBC-specific 
schemes 
--------------  ----  -------------------  --------------------  --------------------  -------------------------------  ----------------------- 
Number of 
 customers 
 under 
 HSBC-specific 
 measures       000s                    -                     5                     -                                -                        5 
--------------  ----  -------------------  --------------------  --------------------  -------------------------------  ----------------------- 
Drawn loan 
 value of 
 customers 
 under 
 HSBC-specific 
 measures       $m                     82                 4,611                    42                            1,420                    6,155 
--------------  ----  -------------------  --------------------  --------------------  -------------------------------  ----------------------- 
Total 
wholesale 
lending to 
major markets 
under 
market-wide 
schemes and 
HSBC-specific 
measures 
--------------  ----  -------------------  --------------------  --------------------  -------------------------------  ----------------------- 
Number of 
 customers      000s                  227                     6                     1                                5                      239 
--------------  ----  -------------------  --------------------  --------------------  -------------------------------  ----------------------- 
Drawn loan 
 value          $m                 12,550                 7,518                   304                            5,921                   26,293 
Market-wide 
 schemes and 
 HSBC-specific 
 measures as a 
 proportion of 
 total 
 wholesale 
 lending loans 
 and advances   %                     9.9                   4.1                   0.9                              2.9                      4.8 
--------------  ----  -------------------  --------------------  --------------------  -------------------------------  ----------------------- 
 
 
Personal lending (continued) 
                                                                                                                      Other 
Extant at 31                                                  Hong                                                    major 
December 2020                            UK                   Kong                     US                    markets(1,2,3)                     Total 
--------------  ----  ---------------------  ---------------------  ---------------------  --------------------------------  ------------------------ 
Market-wide 
schemes 
--------------  ----  ---------------------  ---------------------  ---------------------  --------------------------------  ------------------------ 
Number of 
 accounts 
 granted 
 mortgage 
 customer 
 relief         000s                      6                      -                      -                                 5                        11 
--------------  ----  ---------------------  ---------------------  ---------------------  --------------------------------  ------------------------ 
Drawn loan 
 value of 
 accounts 
 granted 
 mortgage 
 customer 
 relief         $m                    1,412                      -                      -                               908                     2,320 
--------------  ----  ---------------------  ---------------------  ---------------------  --------------------------------  ------------------------ 
Number of 
 accounts 
 granted other 
 personal 
 lending 
 customer 
 relief         000s                     15                      -                      -                                28                        43 
--------------  ----  ---------------------  ---------------------  ---------------------  --------------------------------  ------------------------ 
Drawn loan 
 value of 
 accounts 
 granted 
 other 
 personal 
 lending 
 customer 
 relief         $m                      140                      -                      -                               386                       526 
--------------  ----  ---------------------  ---------------------  ---------------------  --------------------------------  ------------------------ 
HSBC-specific 
measures 
--------------  ----  ---------------------  ---------------------  ---------------------  --------------------------------  ------------------------ 
Number of 
 accounts 
 granted 
 mortgage 
 customer 
 relief         000s                      -                      3                      2                                 3                         8 
--------------  ----  ---------------------  ---------------------  ---------------------  --------------------------------  ------------------------ 
Drawn loan 
 value of 
 accounts 
 granted 
 mortgage 
 customer 
 relief         $m                        7                  1,124                    864                               360                     2,355 
--------------  ----  ---------------------  ---------------------  ---------------------  --------------------------------  ------------------------ 
Number of 
 accounts 
 granted other 
 personal 
 lending 
 customer 
 relief         000s                      -                      1                      6                                18                        25 
--------------  ----  ---------------------  ---------------------  ---------------------  --------------------------------  ------------------------ 
Drawn loan 
 value of 
 accounts 
 granted 
 other 
 personal 
 lending 
 customer 
 relief         $m                        -                     75                     67                               182                       324 
--------------  ----  ---------------------  ---------------------  ---------------------  --------------------------------  ------------------------ 
Total personal 
lending to 
major markets 
under 
market-wide 
schemes and 
HSBC-specific 
measures 
--------------  ----  ---------------------  ---------------------  ---------------------  --------------------------------  ------------------------ 
Number of 
 accounts 
 granted 
 mortgage 
 customer 
 relief         000s                      6                      3                      2                                 8                        19 
--------------  ----  ---------------------  ---------------------  ---------------------  --------------------------------  ------------------------ 
Drawn loan 
 value of 
 accounts 
 granted 
 mortgage 
 customer 
 relief         $m                    1,419                  1,124                    864                             1,268                     4,675 
--------------  ----  ---------------------  ---------------------  ---------------------  --------------------------------  ------------------------ 
Number of 
 accounts 
 granted other 
 personal 
 lending 
 customer 
 relief         000s                     15                      1                      6                                46                        68 
--------------  ----  ---------------------  ---------------------  ---------------------  --------------------------------  ------------------------ 
Drawn loan 
 value of 
 accounts 
 granted 
 other 
 personal 
 lending 
 customer 
 relief         $m                      140                     75                     67                               568                       850 
--------------  ---- 
Market-wide 
 schemes and 
 HSBC-specific 
 measures - 
 mortgage 
 relief as a 
 proportion 
 of total 
 mortgages      %                       0.9                    1.2                    4.7                               1.6                       1.4 
--------------  ----  ---------------------  ---------------------  ---------------------  --------------------------------  ------------------------ 
Market-wide 
 schemes and 
 HSBC-specific 
 measures - 
 other 
 personal 
 lending 
 relief as a 
 proportion of 
 total other 
 personal 
 lending loans 
 and advances   %                       0.7                    0.2                    3.1                               1.1                       0.8 
--------------  ----  ---------------------  ---------------------  ---------------------  --------------------------------  ------------------------ 
 
 
 
 
Wholesale lending (continued) 
                                                                                                                   Other 
Extant at 31                                               Hong                                                    major 
December 2020                         UK                   Kong                     US                        markets(1)                   Total 
--------------  ----  ------------------  ---------------------  ---------------------  --------------------------------  ---------------------- 
Market-wide 
schemes 
--------------  ----  ------------------  ---------------------  ---------------------  --------------------------------  ---------------------- 
Number of 
 customers 
 under 
 market-wide 
 measures       000s                 226                      3                      3                                 5                     237 
--------------  ----  ------------------  ---------------------  ---------------------  --------------------------------  ---------------------- 
Drawn loan 
 value of 
 customers 
 under 
 market-wide 
 schemes        $m                13,517                 10,622                  1,043                             6,017                  31,199 
--------------  ----  ------------------  ---------------------  ---------------------  --------------------------------  ---------------------- 
HSBC-specific 
schemes 
--------------  ----  ------------------  ---------------------  ---------------------  --------------------------------  ---------------------- 
Number of 
 customers 
 under 
 HSBC-specific 
 measures       000s                   -                      -                      -                                 -                       - 
--------------  ----  ------------------  ---------------------  ---------------------  --------------------------------  ---------------------- 
Drawn loan 
 value of 
 customers 
 under 
 HSBC-specific 
 measures       $m                   349                      -                    924                             2,869                   4,142 
--------------  ----  ------------------  ---------------------  ---------------------  --------------------------------  ---------------------- 
Total 
wholesale 
lending to 
major markets 
under 
market-wide 
schemes and 
HSBC-specific 
measures 
--------------  ----  ------------------  ---------------------  ---------------------  --------------------------------  ---------------------- 
Number of 
 customers      000s                 226                      3                      3                                 5                     237 
--------------  ----  ------------------  ---------------------  ---------------------  --------------------------------  ---------------------- 
Drawn loan 
 value          $m                13,866                 10,622                  1,967                             8,886                  35,341 
--------------  ---- 
Market-wide 
 schemes and 
 HSBC-specific 
 measures as a 
 proportion of 
 total 
 wholesale 
 lending loans 
 and advances   %                    9.6                    5.9                    5.2                               4.6                     6.4 
--------------  ----  ------------------  ---------------------  ---------------------  --------------------------------  ---------------------- 
 

1 Other major markets include Australia, Canada, mainland China, Egypt, France, Germany, India, Indonesia, Malaysia, Mexico, Singapore, Switzerland, Taiwan and UAE.

2 In Malaysia, personal lending customers are granted an automatic moratorium programme for all eligible retail customers. As a result of further loosening of eligibility criteria and scope of relief measures, the country is now the major contributor to the figures reported under 'Other major markets'. At 31 December 2021, the number of accounts under relief was 39,000 (31 December 2020: 26,000) with an associated drawn balance of $1,151m (31 December 2020: $452m).

3 In Mexico, at 31 December 2020, there were 16,000 personal lending accounts under customer relief with an associated drawn balance of $233m.

The initial granting of customer relief does not automatically trigger a migration to stage 2 or 3. However, information provided by payment deferrals is considered in the context of other reasonable and supportable information. This forms part of the overall assessment for whether there has been a significant increase in credit risk and credit impairment to identify loans for which lifetime ECL is appropriate. An extension in payment deferral does not automatically result in a migration to stage 2 or stage 3. The key accounting and credit risk judgement to ascertain whether a significant increase in credit risk has occurred is whether the economic effects of the Covid-19 pandemic on the customer are likely to be temporary over the lifetime of the loan, and whether they indicate that a concession is being made in respect of financial difficulty that would be consistent with stage 3.

Market-wide schemes

The following narrative provides further details on the major government and regulatory schemes offered in the UK, Hong Kong and the US.

UK personal lending

Mortgages

Customer relief granted on UK mortgages primarily consisted of payment holidays or partial payment deferrals.

Relief was offered for an initial period of three months and could be extended for a further three months in certain circumstances. No payment was required from the customer during this period (though with a partial payment deferral the customer had expressed a desire to make a contribution) and interest continued to be charged as usual. The customer's arrears status was not worsened from utilisation of these schemes. All UK personal lending schemes expired during 2021.

Other personal lending payment holidays

Customer relief was granted for an initial period of three months and could be extended for a further three months. The maximum relief value was up to the due payment amount during the period. All UK personal lending schemes expired during 2021.

UK wholesale lending

The primary relief granted under government schemes consisted of the Bounce Back Loan Scheme, Coronavirus Business Interruption Loan Scheme and Coronavirus Large Business Interruption Loan Scheme. Since their initial launch, the application deadline for these schemes was extended to 31 March 2021. The key features of these schemes were as follows:

-- The Bounce Back Loan Scheme provided small and medium-sized enterprises ('SME') with loans of up to GBP50,000 for a maximum period of six years. Interest was charged at 2.5% and the government paid the fees and interest for the first 12 months. No capital repayment was required by the customer for the first 12 months of the scheme. A government guarantee of 100% was provided under the scheme. Before their first payment was due customers could extend the term of the loan to 10 years, move to interest-only repayments for a period of six months (customers could use this option up to three times) and/or pause repayments for a period of six months (customers could use this option once).

-- The Coronavirus Business Interruption Loan Scheme provided SMEs that had a turnover of less than GBP45m with loans of up to GBP5m for a maximum period of six years. Interest was charged between 3.49% and 3.99% above the UK base rate and no capital repayment was required by the customer for the first 12 months of the scheme. A government guarantee of up to 80% was provided under the scheme.

-- The Coronavirus Large Business Interruption Loan Scheme provided medium and large-sized enterprises that had a turnover in excess of GBP45m with loans of up to GBP200m. The interest rate and tenor of the loan were negotiated on commercial terms. A government guarantee of 80% was provided under the scheme.

Until 31 December 2021, the Recovery Loan Scheme, launched on 6 April 2021, provided businesses of any size financial support to recover from the Covid-19 pandemic with loans of GBP25,001 to GBP10m subject to eligibility and viability assessments. A government guarantee of 80% was provided under the scheme.

For term loans and asset finance, businesses could borrow for three months up to six years and for overdrafts and invoice finance, three months up to three years. The scheme was extended until 30 June 2022, with the following changes coming into force from 1 January 2022: the scheme remains open to small and medium-sized enterprises and the maximum amount of finance available is GBP2m per business. A government guarantee of 70% is provided on such loans.

Hong Kong wholesale lending

Pre-approved Principal Payment Holiday Scheme for Corporate Customers

The above scheme enabled eligible customers to apply for a payment holiday of six months (or 90 days for trade finance) with no change to the existing interest rate charge. On 2 September 2020, the Hong Kong Monetary Authority ('HKMA') announced that this scheme had been extended for a further six months to April 2021 and on 4 March 2021, it was extended for a further six months (or 90 days for trade finance) to October 2021.

Given the persistence of the Covid-19 pandemic around the world and the severity of the ensuing impact on the global and local economy, HKMA - together with the Banking Sector SME Lending Coordination Mechanism - announced on 21 September 2021 that the Pre-approved Principal Payment Holiday Scheme would be extended for another six months until April 2022. HKMA and the coordination mechanism agreed that all principal payments of loans falling due between November 2021 and April 2022 by eligible corporate customers would be deferred by another six months except for repayments of trade loans, which would be deferred by 90 days.

US wholesale lending

Paycheck Protection Program

The CARES Act created the Paycheck Protection Program ('PPP') loan guarantee programme to provide small businesses with support to cover payroll and certain other expenses. Loans made under the PPP were fully guaranteed by the Small Business Administration, whose guarantee was backed by the full faith and credit of the US. PPP-covered loans also afforded customers forgiveness up to the principal amount of the PPP-covered loan, plus accrued interest, if the loan proceeds were used to retain workers and maintain payroll or to make certain mortgage interest, lease and utility payments, and certain other criteria were satisfied. The Small Business Administration would reimburse PPP lenders for any amount of a PPP-covered loan that was forgiven, and PPP lenders would not be liable for any representations made by PPP borrowers in connection with their requests for loan forgiveness. Lenders received pre-determined fees for processing and servicing PPP loans. The schemes have now been closed.

HSBC-specific measures

UK wholesale lending

HSBC offered capital repayment holidays to CMB customers. Relief was offered on a preferred term of six months. However, some were granted for three months with the option of an extension. Interest continued to be paid as usual. Schemes have now been closed for application.

Hong Kong personal lending

Mortgages

Customer relief granted on Hong Kong mortgages consisted of deferred principal repayment of up to 12 months. This relief programme was available to existing HSBC mortgage loan customers who had a good repayment record during the six months prior to application. Schemes have now been closed for application.

Hong Kong wholesale lending

On 20 May 2021, the Group announced a new SME financing scheme in Hong Kong, with HK$40bn reserved to support SME customers as the economy started to recover. The scheme has now been closed for application.

US total personal lending

Customer relief granted on US mortgages and other personal lending consisted of deferrals of up to 12 months and up to nine months respectively. Schemes have now been closed for application.

Wholesale lending

This section provides further details on the regions, countries, territories and products comprising wholesale loans and advances to customers and banks. Product granularity is also provided by stage with geographical data presented for loans and advances to customers, banks, other credit commitments, financial guarantees and similar contracts. Additionally, this section provides a reconciliation of the opening 1 January 2021 to 31 December 2021 closing gross carrying/nominal amounts and the associated allowance for ECL.

At 31 December 2021, wholesale lending for loans and advances to banks and customers of $662bn decreased by $11.3bn since 31 December 2020. This included adverse foreign exchange movements of $10.6bn. Excluding foreign exchange movements, the total wholesale lending decrease was driven by a $5.2bn decline in corporate and commercial balances. This was partly offset by a $3bn increase in loans and advances to banks and a $1.5bn increase in balances from non-bank financial institutions.

The primary driver of the decline in corporate and commercial balances was $11.2bn in Europe, notably $12.4bn in the UK and $1bn in Germany, partly offset by growth of $4.6bn in France.

In MENA and North America, balances declined $1.4bn and $0.9bn respectively, while they grew in Asia by $8.0bn, notably $4.3bn in mainland China, $1.6bn in Hong Kong and $1.1bn in India.

Loan commitments and financial guarantees declined $26.5bn since 31 December 2020 to $415bn at 31 December 2021, including a $19.3bn decrease related to unsettled reverse repurchase agreements. This also included adverse foreign exchange movements of $12.7bn.

The allowance for ECL attributable to wholesale loans and advances to banks and customers decreased $1.5bn to $8.3bn at 31 December 2021 from $9.8bn at 31 December 2020. This included favourable foreign exchange movements of $0.2bn.

Excluding foreign exchange movements, the total decrease in the wholesale ECL allowance for loans and advances to customers and banks was driven by a $1.1bn decline in corporate and commercial allowances. The primary driver of this decrease in corporate and commercial allowance for ECL was $1.1bn in Europe, notably $1.1bn in the UK. Additionally, there were decreases of $0.2bn, $0.2bn and $0.1bn in MENA, North America and Latin America, respectively. There was an increase of $0.6bn in Asia, notably $0.4bn in Hong Kong.

The allowance for ECL attributable to loan commitments and financial guarantees of $0.4bn at 31 December 2021 decreased from $0.8bn at 31 December 2020.

 
Total wholesale lending for loans and advances to banks and customers 
 by stage distribution 
                                                                                                       Gross carrying amount                                                                                       Allowance for ECL 
                                                              -------------------------------------------------------------------------------------------------------  ---------------------------------------------------------------------------------------------------------- 
                                                                             Stage               Stage               Stage                                                            Stage                 Stage               Stage 
                                                                                 1                   2                   3                  POCI                Total                     1                     2                   3                  POCI                 Total 
                                                                                $m                  $m                  $m                    $m                   $m                    $m                    $m                  $m                    $m                    $m 
------------------------------------------------------------  --------------------  ------------------  ------------------  --------------------  -------------------  --------------------  --------------------  ------------------  --------------------  -------------------- 
Corporate and commercial                                                   400,894              98,911              13,460                   274              513,539                 (665)               (1,874)             (5,601)                  (64)               (8,204) 
------------------------------------------------------------  --------------------  ------------------  ------------------  --------------------  -------------------  --------------------  --------------------  ------------------  --------------------  -------------------- 
- agriculture, forestry 
 and fishing                                                                 6,510               1,026                 362                     1                7,899                  (10)                  (23)               (104)                   (1)                 (138) 
------------------------------------------------------------ 
- mining and quarrying                                                       7,167               2,055                 447                    16                9,685                  (17)                  (39)               (159)                  (12)                 (227) 
------------------------------------------------------------ 
- manufacturing                                                             75,193              16,443               2,019                    88               93,743                 (110)                 (176)               (931)                  (31)               (1,248) 
------------------------------------------------------------ 
 
  *    electricity, gas, steam and air-conditioning supply                  15,255               1,285                  78                     -               16,618                  (16)                  (21)                (31)                     -                  (68) 
------------------------------------------------------------ 
 
  *    water supply, sewerage, waste management and 
       remediation                                                           3,376                 468                  51                     -                3,895                   (5)                   (4)                (20)                     -                  (29) 
------------------------------------------------------------ 
- construction                                                               9,506               3,605                 842                     1               13,954                  (24)                  (44)               (439)                   (1)                 (508) 
------------------------------------------------------------ 
 
  *    wholesale and retail trade, repair of motor vehicles 
       and motorcycles                                                      79,137              12,802               3,003                     2               94,944                  (71)                  (99)             (1,936)                   (1)               (2,107) 
------------------------------------------------------------ 
- transportation 
 and storage                                                                21,199               7,726                 658                     9               29,592                  (56)                 (116)               (191)                     -                 (363) 
------------------------------------------------------------ 
- accommodation 
 and food                                                                    8,080              14,096               1,199                     1               23,376                  (67)                 (245)               (110)                   (1)                 (423) 
------------------------------------------------------------ 
 
  *    publishing, audiovisual and broadcasting                             16,417               1,804                 222                    28               18,471                  (37)                  (47)                (94)                   (6)                 (184) 
------------------------------------------------------------ 
- real estate                                                               93,633              25,154               2,375                    98              121,260                 (132)                 (737)               (775)                     -               (1,644) 
------------------------------------------------------------ 
 
  *    professional, scientific and technical activities                    16,160               2,888                 637                     -               19,685                  (26)                  (40)               (172)                     -                 (238) 
------------------------------------------------------------ 
- administrative 
 and support services                                                       23,186               4,740                 719                    30               28,675                  (40)                  (84)               (296)                  (11)                 (431) 
------------------------------------------------------------ 
 
  *    public administration and defence, compulsory social 
       security                                                                938                 333                   -                     -                1,271                   (5)                   (3)                   -                     -                   (8) 
------------------------------------------------------------ 
- education                                                                  1,455                 273                  65                     -                1,793                   (4)                  (15)                (18)                     -                  (37) 
------------------------------------------------------------ 
- health and care                                                            3,743                 928                 183                     -                4,854                  (11)                  (24)                (37)                     -                  (72) 
------------------------------------------------------------ 
- arts, entertainment 
 and recreation                                                              1,620                 826                 152                     -                2,598                   (6)                  (44)                (42)                     -                  (92) 
------------------------------------------------------------ 
- other services                                                            10,123               1,726                 448                     -               12,297                  (26)                 (101)               (246)                     -                 (373) 
------------------------------------------------------------ 
- activities of 
 households                                                                    860                 117                   -                     -                  977                     -                     -                   -                     -                     - 
------------------------------------------------------------ 
 
  *    extra-territorial organisations and bodies activities                     2                   -                   -                     -                    2                     -                     -                   -                     -                     - 
------------------------------------------------------------ 
- government                                                                 7,010                 602                   -                     -                7,612                   (2)                   (2)                   -                     -                   (4) 
------------------------------------------------------------ 
- asset-backed securities                                                      324                  14                   -                     -                  338                     -                  (10)                   -                     -                  (10) 
------------------------------------------------------------  --------------------  ------------------  ------------------  --------------------  -------------------  --------------------  --------------------  ------------------  -------------------- 
Non-bank financial 
 institutions                                                               61,086               3,874                 395                     -               65,355                  (44)                  (26)                (40)                     -                 (110) 
------------------------------------------------------------  --------------------  ------------------  ------------------  --------------------  -------------------  --------------------  --------------------  ------------------  --------------------  -------------------- 
Loans and advances 
 to banks                                                                   81,636               1,517                   -                     -               83,153                  (14)                   (3)                   -                     -                  (17) 
------------------------------------------------------------  --------------------  ------------------  ------------------  --------------------  -------------------  --------------------  --------------------  ------------------  --------------------  -------------------- 
At 31 Dec 2021                                                             543,616             104,302              13,855                   274              662,047                 (723)               (1,903)             (5,641)                  (64)               (8,331) 
------------------------------------------------------------  --------------------  ------------------  ------------------  --------------------  -------------------  --------------------  --------------------  ------------------  --------------------  -------------------- 
By geography 
------------------------------------------------------------  --------------------  ------------------  ------------------  --------------------  -------------------  --------------------  --------------------  ------------------  --------------------  -------------------- 
Europe                                                                     154,575              31,871               6,741                    30              193,217                 (356)                 (654)             (1,806)                   (9)               (2,825) 
------------------------------------------------------------  --------------------  ------------------  ------------------  --------------------  -------------------  --------------------  --------------------  ------------------  --------------------  -------------------- 
- of which: UK                                                             101,029              24,461               5,126                    28              130,644                 (306)                 (518)             (1,060)                   (6)               (1,890) 
------------------------------------------------------------  --------------------  ------------------  ------------------  --------------------  -------------------  --------------------  --------------------  ------------------  --------------------  -------------------- 
Asia                                                                       297,423              53,993               3,997                   199              355,612                 (182)                 (830)             (2,299)                  (43)               (3,354) 
------------------------------------------------------------  --------------------  ------------------  ------------------  --------------------  -------------------  --------------------  --------------------  ------------------  --------------------  -------------------- 
- of which: Hong 
 Kong                                                                      165,437              30,305               1,990                   159              197,891                  (85)                 (650)               (836)                  (21)               (1,592) 
------------------------------------------------------------  --------------------  ------------------  ------------------  --------------------  -------------------  --------------------  --------------------  ------------------  --------------------  -------------------- 
MENA                                                                        26,135               5,295               1,682                    22               33,134                  (62)                 (108)             (1,028)                  (11)               (1,209) 
------------------------------------------------------------  --------------------  ------------------  ------------------  --------------------  -------------------  --------------------  --------------------  ------------------  --------------------  -------------------- 
North America                                                               53,513              10,397                 652                     -               64,562                  (57)                 (215)               (169)                     -                 (441) 
------------------------------------------------------------  --------------------  ------------------  ------------------  --------------------  -------------------  --------------------  --------------------  ------------------  --------------------  -------------------- 
Latin America                                                               11,970               2,746                 783                    23               15,522                  (66)                  (96)               (339)                   (1)                 (502) 
------------------------------------------------------------  --------------------  ------------------  ------------------  --------------------  -------------------  --------------------  --------------------  ------------------  --------------------  -------------------- 
At 31 Dec 2021                                                             543,616             104,302              13,855                   274              662,047                 (723)               (1,903)             (5,641)                  (64)               (8,331) 
------------------------------------------------------------  --------------------  ------------------  ------------------  --------------------  -------------------  --------------------  --------------------  ------------------  --------------------  -------------------- 
 
 
Total wholesale lending for loans and other credit-related commitments 
 and financial guarantees by stage distribution(1) 
                                                  Nominal amount                                                                                   Allowance for ECL 
             -----------------------------------------------------------------------------------------  -------------------------------------------------------------------------------------------------------- 
                     Stage               Stage                Stage                POCI          Total                 Stage                 Stage                 Stage                POCI               Total 
                         1                   2                    3                                                        1                     2                     3 
                        $m                  $m                   $m                  $m             $m                    $m                    $m                    $m                  $m                  $m 
-----------  -------------  ------------------  -------------------  ------------------  -------------  --------------------  --------------------  --------------------  ------------------  ------------------ 
Corporate 
 and 
 commercial        274,775              30,376                  829                   -        305,980                 (130)                 (193)                  (60)                   -               (383) 
-----------  -------------  ------------------  -------------------  ------------------  -------------  --------------------  --------------------  --------------------  ------------------  ------------------ 
Financial          105,746               2,889                    2                   -        108,637                   (9)                   (9)                   (1)                   -                (19) 
-----------  -------------  ------------------  -------------------  ------------------  -------------  --------------------  --------------------  --------------------  ------------------  ------------------ 
At 31 Dec 
 2021              380,521              33,265                  831                   -        414,617                 (139)                 (202)                  (61)                   -               (402) 
-----------  -------------  ------------------  -------------------  ------------------  -------------  --------------------  --------------------  --------------------  ------------------  ------------------ 
By 
geography 
-----------  -------------  ------------------  -------------------  ------------------  -------------  --------------------  --------------------  --------------------  ------------------  ------------------ 
Europe             189,770              15,585                  673                   -        206,028                  (67)                  (76)                  (47)                   -               (190) 
-----------  -------------  ------------------  -------------------  ------------------  -------------  --------------------  --------------------  --------------------  ------------------  ------------------ 
- of which: 
 UK                 68,136               8,430                  389                   -         76,955                  (55)                  (49)                  (28)                   -               (132) 
-----------  -------------  ------------------  -------------------  ------------------  -------------  --------------------  --------------------  --------------------  ------------------  ------------------ 
Asia                72,179               5,229                   20                   -         77,428                  (35)                  (40)                   (5)                   -                (80) 
-----------  -------------  ------------------  -------------------  ------------------  -------------  --------------------  --------------------  --------------------  ------------------  ------------------ 
- of which: 
 Hong 
 Kong               31,314               1,517                   10                   -         32,841                  (11)                  (17)                   (2)                   -                (30) 
-----------  -------------  ------------------  -------------------  ------------------  -------------  --------------------  --------------------  --------------------  ------------------  ------------------ 
MENA                 6,335               1,017                   19                   -          7,371                  (10)                  (18)                   (3)                   -                (31) 
-----------  -------------  ------------------  -------------------  ------------------  -------------  --------------------  --------------------  --------------------  ------------------  ------------------ 
North 
 America           109,851              11,350                   91                   -        121,292                  (24)                  (66)                   (1)                   -                (91) 
-----------  -------------  ------------------  -------------------  ------------------  -------------  --------------------  --------------------  --------------------  ------------------  ------------------ 
Latin 
 America             2,386                  84                   28                   -          2,498                   (3)                   (2)                   (5)                   -                (10) 
-----------  -------------  ------------------  -------------------  ------------------  -------------  --------------------  --------------------  --------------------  ------------------  ------------------ 
At 31 Dec 
 2021              380,521              33,265                  831                   -        414,617                 (139)                 (202)                  (61)                   -               (402) 
-----------  -------------  ------------------  -------------------  ------------------  -------------  --------------------  --------------------  --------------------  ------------------  ------------------ 
 

1 Included in loans and other credit-related commitments and financial guarantees is $42bn relating to unsettled reverse repurchase agreements, which once drawn are classified as 'Reverse repurchase agreements - non-trading'.

 
Total wholesale lending for loans and advances to banks and customers 
 by stage distribution 
                                                                                                       Gross carrying amount                                                                                         Allowance for ECL 
                                                              -------------------------------------------------------------------------------------------------------  -------------------------------------------------------------------------------------------------------------- 
                                                                            Stage               Stage                 Stage                  POCI               Total                  Stage                 Stage                 Stage                   POCI                 Total 
                                                                                1                   2                     3                                                                1                     2                     3 
                                                                               $m                  $m                    $m                    $m                  $m                     $m                    $m                    $m                     $m                    $m 
------------------------------------------------------------ 
Corporate and commercial                                                  387,563             126,287                12,961                   277             527,088                (1,101)               (2,444)               (5,837)                  (112)               (9,494) 
------------------------------------------------------------  -------------------                                                                                      ---------------------                                              --------------------- 
- agriculture, forestry 
 and fishing                                                                6,087               1,026                   331                     1               7,445                   (12)                  (45)                 (149)                    (1)                 (207) 
------------------------------------------------------------ 
- mining and quarrying                                                      7,429               3,705                   797                    16              11,947                   (33)                 (112)                 (209)                   (11)                 (365) 
------------------------------------------------------------ 
- manufacturing                                                            68,179              23,564                 2,076                    87              93,906                  (201)                 (442)                 (905)                   (40)               (1,588) 
------------------------------------------------------------ 
 
  *    electricity, gas, steam and air-conditioning supply                 14,240               1,907                    53                     -              16,200                   (25)                  (40)                   (8)                      -                  (73) 
------------------------------------------------------------ 
 
  *    water supply, sewerage, waste management and 
       remediation                                                          2,874                 253                    47                     -               3,174                    (8)                   (7)                  (22)                      -                  (37) 
------------------------------------------------------------ 
- construction                                                              9,368               4,455                   773                     4              14,600                   (42)                 (118)                 (426)                    (4)                 (590) 
------------------------------------------------------------ 
 
  *    wholesale and retail trade, repair of motor vehicles 
       and motorcycles                                                     65,937              21,518                 3,196                    12              90,663                  (174)                 (326)               (2,029)                    (3)               (2,532) 
------------------------------------------------------------ 
- transportation 
 and storage                                                               19,510               9,143                   769                    11              29,433                   (90)                 (163)                 (240)                      -                 (493) 
------------------------------------------------------------ 
- accommodation 
 and food                                                                  10,616              14,918                   536                     1              26,071                   (76)                 (285)                 (129)                    (1)                 (491) 
------------------------------------------------------------ 
 
  *    publishing, audiovisual and broadcasting                            17,019               2,796                   131                    33              19,979                   (45)                  (85)                  (39)                   (20)                 (189) 
------------------------------------------------------------ 
- real estate                                                             102,933              22,186                 1,907                     1             127,027                  (169)                 (260)                 (738)                      -               (1,167) 
------------------------------------------------------------ 
 
  *    professional, scientific and technical activities                   17,162               6,379                   498                    33              24,072                   (56)                 (149)                 (185)                    (8)                 (398) 
------------------------------------------------------------ 
- administrative 
 and support services                                                      17,085               8,361                   907                    70              26,423                   (66)                 (153)                 (291)                   (24)                 (534) 
------------------------------------------------------------ 
 
  *    public administration and defence, compulsory social 
       security                                                             1,530                 475                     3                     -               2,008                    (2)                  (11)                   (1)                      -                  (14) 
------------------------------------------------------------ 
- education                                                                 1,402                 691                    29                     -               2,122                   (12)                  (20)                   (9)                      -                  (41) 
------------------------------------------------------------ 
- health and care                                                           4,049               1,192                   261                     8               5,510                   (21)                  (45)                 (120)                      -                 (186) 
------------------------------------------------------------ 
- arts, entertainment 
 and recreation                                                             1,631               1,570                   236                     -               3,437                    (9)                  (62)                  (87)                      -                 (158) 
------------------------------------------------------------ 
- other services                                                           11,380               1,320                   410                     -              13,110                   (54)                 (105)                 (249)                      -                 (408) 
------------------------------------------------------------ 
- activities of 
 households                                                                   660                 142                     -                     -                 802                      -                   (1)                     -                      -                   (1) 
------------------------------------------------------------ 
 
  *    extra-territorial organisations and bodies activities                   10                   -                     -                     -                  10                      -                     -                     -                      -                     - 
------------------------------------------------------------ 
- government                                                                7,866                 671                     1                     -               8,538                    (6)                   (2)                   (1)                      -                   (9) 
------------------------------------------------------------ 
- asset-backed securities                                                     596                  15                     -                     -                 611                      -                  (13)                     -                      -                  (13) 
------------------------------------------------------------  -------------------                                                                                      ---------------------                                              --------------------- 
Non-bank financial 
 institutions                                                              52,223              11,834                   523                     -              64,580                   (46)                 (119)                 (100)                      -                 (265) 
------------------------------------------------------------  -------------------                                                                                      ---------------------                                              --------------------- 
Loans and advances 
 to banks                                                                  79,654               2,004                     -                     -              81,658                   (33)                   (9)                     -                      -                  (42) 
------------------------------------------------------------  -------------------                                                                                      ---------------------                                              --------------------- 
At 31 Dec 2020                                                            519,440             140,125                13,484                   277             673,326                (1,180)               (2,572)               (5,937)                  (112)               (9,801) 
------------------------------------------------------------  -------------------                                                                                      ---------------------                                              --------------------- 
By geography 
------------------------------------------------------------ 
Europe                                                                    156,474              51,708                 6,531                   109             214,822                  (589)               (1,400)               (2,097)                   (51)               (4,137) 
------------------------------------------------------------  -------------------                                                                                      ---------------------                                              --------------------- 
- of which: UK                                                            104,534              40,454                 4,712                    53             149,753                  (536)               (1,234)               (1,320)                   (33)               (3,123) 
------------------------------------------------------------  -------------------                                                                                      ---------------------                                              --------------------- 
Asia                                                                      279,985              58,159                 3,443                   106             341,693                  (337)                 (383)               (2,040)                   (43)               (2,803) 
------------------------------------------------------------  -------------------                                                                                      ---------------------                                              --------------------- 
- of which: Hong 
 Kong                                                                     156,817              39,257                 1,637                    45             197,756                  (162)                 (260)                 (751)                   (23)               (1,196) 
------------------------------------------------------------  -------------------                                                                                      ---------------------                                              --------------------- 
MENA                                                                       24,753               7,893                 1,952                    30              34,628                   (91)                 (216)               (1,205)                   (12)               (1,524) 
------------------------------------------------------------  -------------------                                                                                      ---------------------                                              --------------------- 
North America                                                              46,852              18,220                   913                     -              65,985                   (77)                 (302)                 (281)                      -                 (660) 
------------------------------------------------------------  -------------------                                                                                      ---------------------                                              --------------------- 
Latin America                                                              11,376               4,145                   645                    32              16,198                   (86)                 (271)                 (314)                    (6)                 (677) 
------------------------------------------------------------  -------------------                                                                                      ---------------------                                              --------------------- 
At 31 Dec 2020                                                            519,440             140,125                13,484                   277             673,326                (1,180)               (2,572)               (5,937)                  (112)               (9,801) 
------------------------------------------------------------  -------------------                                                                                      ---------------------                                              --------------------- 
 
 
Total wholesale lending for loans and other credit-related commitments 
 and financial guarantees by stage distribution(1) 
                                                     Nominal amount                                                                                        Allowance for ECL 
             -----------------------------------------------------------------------------------------------  ----------------------------------------------------------------------------------------------------------- 
                       Stage              Stage                 Stage                  POCI            Total                Stage                 Stage                  Stage                  POCI                Total 
                           1                  2                     3                                                           1                     2                      3 
                          $m                 $m                    $m                    $m               $m                   $m                    $m                     $m                    $m                   $m 
----------- 
Corporate 
 and 
 commercial          262,598             49,008                 1,140                     2          312,748                (271)                 (392)                  (100)                   (1)                (764) 
-----------                   -----------------                                                               -------------------                        --------------------- 
Financial            120,768              7,526                    55                     -          128,349                 (17)                  (33)                    (4)                     -                 (54) 
-----------                   -----------------                                                               -------------------                        --------------------- 
At 31 Dec 
 2020                383,366             56,534                 1,195                     2          441,097                (288)                 (425)                  (104)                   (1)                (818) 
-----------                   -----------------                                                               -------------------                        --------------------- 
By 
geography 
----------- 
Europe               210,141             28,705                   851                     2          239,699                (152)                 (208)                   (83)                   (1)                (444) 
-----------                   -----------------                                                               -------------------                        --------------------- 
- of which: 
 UK                   81,153             17,048                   480                     1           98,682                (138)                 (176)                   (72)                   (1)                (387) 
-----------                   -----------------                                                               -------------------                        --------------------- 
Asia                  63,586              6,311                    20                     -           69,917                 (73)                  (43)                    (6)                     -                (122) 
-----------                   -----------------                                                               -------------------                        --------------------- 
- of which: 
 Hong 
 Kong                 26,502              3,639                     4                     -           30,145                 (24)                  (22)                    (1)                     -                 (47) 
-----------                   -----------------                                                               -------------------                        --------------------- 
MENA                   4,975              1,609                    85                     -            6,669                 (14)                  (44)                    (2)                     -                 (60) 
-----------                   -----------------                                                               -------------------                        --------------------- 
North 
 America             102,399             19,360                   198                     -          121,957                 (39)                 (124)                    (7)                     -                (170) 
-----------                   -----------------                                                               -------------------                        --------------------- 
Latin 
 America               2,265                549                    41                     -            2,855                 (10)                   (6)                    (6)                     -                 (22) 
-----------                   -----------------                                                               -------------------                        --------------------- 
At 31 Dec 
 2020                383,366             56,534                 1,195                     2          441,097                (288)                 (425)                  (104)                   (1)                (818) 
-----------                   -----------------                                                               -------------------                        --------------------- 
 

1 Included in loans and other credit-related commitments and financial guarantees is $62bn relating to unsettled reverse repurchase agreements, which once drawn are classified as 'Reverse repurchase agreements - non-trading'.

 
Wholesale lending - reconciliation of changes in gross carrying/nominal 
 amount and allowances for loans and advances to banks and 
 customers including loan commitments and financial guarantees 
(Audited) 
                                                Non-credit impaired                                                                     Credit impaired 
                                 Stage 1                                   Stage 2                                   Stage 3                                       POCI                                        Total 
                               Gross                                     Gross                                     Gross                                       Gross                                        Gross 
                           carrying/            Allowance            carrying/            Allowance            carrying/            Allowance              carrying/              Allowance             carrying/            Allowance 
                             nominal                  for              nominal                  for              nominal                  for                nominal                    for               nominal                  for 
                              amount                  ECL               amount                  ECL               amount                  ECL                 amount                    ECL                amount                  ECL 
                                  $m                   $m                   $m                   $m                   $m                   $m                     $m                     $m                    $m                   $m 
                 -------------------  -------------------  -------------------  -------------------  -------------------  -------------------  ---------------------  ---------------------  --------------------  ------------------- 
At 1 Jan 2021                841,105              (1,465)              196,662              (2,998)               14,662              (6,041)                    279                  (113)             1,052,708             (10,617) 
                 -------------------  -------------------  -------------------  -------------------  -------------------  -------------------  ---------------------  ---------------------  --------------------  ------------------- 
Transfers of 
 financial 
 instruments                  19,285                (638)             (23,361)                  888                4,076                (250)                      -                      -                     -                    - 
Net 
 remeasurement 
 of ECL arising 
 from transfer 
 of stage                          -                  400                    -                (233)                    -                 (27)                      -                      -                     -                  140 
Net new and 
 further 
 lending/ 
 repayments                   38,224                   20             (32,150)                  454              (2,501)                  764                      6                     18                 3,579                1,256 
                 -------------------  -------------------  -------------------  -------------------  -------------------  -------------------  ---------------------  ---------------------  --------------------  ------------------- 
Change in risk 
 parameters - 
 credit 
 quality                           -                  793                    -                (234)                    -              (1,347)                      -                     28                     -                (760) 
                 -------------------  -------------------  -------------------  -------------------  -------------------  -------------------  ---------------------  ---------------------  --------------------  ------------------- 
Changes to 
 models 
 used for ECL 
 calculation                       -                 (15)                    -                 (33)                    -                    -                      -                      -                     -                 (48) 
                 -------------------  -------------------  -------------------  -------------------  -------------------  -------------------  ---------------------  ---------------------  --------------------  ------------------- 
Assets written 
 off                               -                    -                    -                    -              (1,085)                1,085                    (7)                      7               (1,092)                1,092 
                 -------------------  -------------------  -------------------  -------------------  -------------------  -------------------  ---------------------  ---------------------  --------------------  ------------------- 
Credit-related 
 modifications 
 that resulted 
 in 
 derecognition                     -                    -                    -                    -                (125)                    -                      -                      -                 (125)                    - 
                 -------------------  -------------------  -------------------  -------------------  -------------------  -------------------  ---------------------  ---------------------  --------------------  ------------------- 
Foreign 
 exchange 
 and other                  (16,872)                   43              (3,610)                   51                (341)                  114                    (4)                    (4)              (20,827)                  204 
At 31 Dec 2021               881,742                (862)              137,541              (2,105)               14,686              (5,702)                    274                   (64)             1,034,243              (8,733) 
ECL income 
 statement 
 change for the 
 period                                             1,198                                      (46)                                     (610)                                            46                                        588 
                                      -------------------                       -------------------                       -------------------                         ---------------------  --------------------  ------------------- 
Recoveries                                                                                                                                                                                                                          54 
                                                                                                                                                                                                                   ------------------- 
Others                                                                                                                                                                                                                           (102) 
                                      -------------------  -------------------  -------------------  -------------------  -------------------  ---------------------  ---------------------                        ------------------- 
Total ECL 
 income 
 statement 
 change 
 for the period                                                                                                                                                                                                                    540 
                                                                                                                                                                                             --------------------  ------------------- 
 

As shown in the above table, the allowance for ECL for loans and advances to customers and banks and relevant loan commitments and financial guarantees decreased $1,884m during the period from $10,617m at 31 December 2020 to $8,733m at 31 December 2021.

This decrease was primarily driven by:

-- $1,256m relating to volume movements, which included the ECL allowance associated with new originations, assets derecognised and further lending/repayments;

   --    $1,092m of assets written off; 
   --    $140m relating to the net remeasurement impact of stage transfers; and 
   --    foreign exchange and other movements of $204m. 

These were partly offset by:

-- $760m relating to underlying credit quality changes, including the credit quality impact of financial instruments transferring between stages; and

   --    $48m of changes to models used for ECL calculation. 

The ECL release for the period of $588m presented in the previous table consisted of $1,256m relating to underlying net book volume movement and $140m relating to the net remeasurement impact of stage transfers. This was partly offset by $760m relating to underlying credit quality changes, including the credit quality impact of financial instruments transferring between stages and $48m in changes to models used for ECL calculation.

The net transfer of gross carrying/nominal amounts to stage 1 of $19,285m reflects the overall improvement in the economic outlook as the effects of the Covid-19 outbreak subsided. It was primarily driven by $14,393m in Europe, $8,871m in North America, $3,674m in Middle East and North Africa, and was partly offset by a net transfer out of stage 1 of $8,285m in Asia mainly driven by an increase in Downside scenario weighting for China, reflecting management's concern for potential deterioration on forward looking credit quality.

 
Wholesale lending - reconciliation of changes in gross carrying/nominal 
 amount and allowances for loans and advances to banks and 
 customers including loan commitments and financial guarantees 
(Audited) 
                                                   Non-credit impaired                                                                  Credit impaired 
                                      Stage 1                                 Stage 2                                 Stage 3                                      POCI                                        Total 
                     -----------------------------------------                                                                                                                              ------------------------------------------- 
                                    Gross                                  Gross                                  Gross                                       Gross                                         Gross 
                                carrying/            Allowance         carrying/           Allowance          carrying/              Allowance            carrying/              Allowance              carrying/             Allowance 
                                  nominal                  for           nominal                 for            nominal                    for              nominal                    for                nominal                   for 
                                   amount                  ECL            amount                 ECL             amount                    ECL               amount                    ECL                 amount                   ECL 
                                       $m                   $m                $m                  $m                 $m                     $m                   $m                     $m                     $m                    $m 
                                           -------------------                    ------------------  -----------------  ---------------------                       ---------------------                         -------------------- 
At 1 Jan 2020                     925,652                (867)            88,169             (1,103)              9,289                (3,906)                  345                   (99)              1,023,455               (5,975) 
                     --------------------  -------------------                    ------------------  -----------------  ---------------------                       ---------------------  ---------------------  -------------------- 
Transfers of 
 financial 
 instruments                    (113,217)                (493)           103,413                 770              9,804                  (277)                    -                      -                      -                     - 
                     --------------------  -------------------                    ------------------  -----------------  ---------------------                       ---------------------  ---------------------  -------------------- 
Net remeasurement 
 of ECL arising 
 from transfer of 
 stage                                  -                  476                 -               (603)                  -                  (742)                    -                      -                      -                 (869) 
                     --------------------  -------------------                    ------------------  -----------------  ---------------------                       ---------------------  ---------------------  -------------------- 
Net new and further 
 lending/repayments                10,451                (437)           (2,910)                 141            (3,350)                    583                 (48)                    (1)                  4,143                   286 
                     --------------------  -------------------                    ------------------  -----------------  ---------------------                       ---------------------  ---------------------  -------------------- 
Changes to risk 
 parameters - 
 credit 
 quality                                -                (261)                 -             (2,349)                  -                (3,120)                    -                   (39)                      -               (5,769) 
                     --------------------  -------------------                    ------------------  -----------------  ---------------------                       ---------------------  ---------------------  -------------------- 
Changes to models 
 used for ECL 
 calculation                            -                  137                 -                 303                  -                      -                    -                      -                      -                   440 
                     --------------------  -------------------                    ------------------  -----------------  ---------------------                       ---------------------  ---------------------  -------------------- 
Assets written 
 off                                    -                    -                 -                   -            (1,537)                  1,537                 (30)                     30                (1,567)                 1,567 
                     --------------------  -------------------                    ------------------  -----------------  ---------------------                       ---------------------  ---------------------  -------------------- 
Credit-related 
 modifications that 
 resulted in 
 derecognition                          -                    -                 -                   -               (23)                      7                    -                      -                   (23)                     7 
                     --------------------  -------------------                    ------------------  -----------------  ---------------------                       ---------------------  ---------------------  -------------------- 
Foreign exchange 
 and other                         18,219                 (20)             7,990               (157)                479                  (123)                   12                    (4)                 26,700                 (304) 
                     --------------------  -------------------                    ------------------  -----------------  ---------------------                       ---------------------  ---------------------  -------------------- 
At 31 Dec 2020                    841,105              (1,465)           196,662             (2,998)             14,662                (6,041)                  279                  (113)              1,052,708              (10,617) 
                     --------------------  -------------------                    ------------------  -----------------  ---------------------                       ---------------------  ---------------------  -------------------- 
ECL income 
 statement 
 change for the 
 period                                                   (85)                               (2,508)                                   (3,279)                                        (40)                                      (5,912) 
                                           -------------------                    ------------------                     ---------------------                       ---------------------                         -------------------- 
Recoveries                                                                                                                                                                                                                           46 
                     --------------------  -------------------                    ------------------  -----------------  ---------------------                       ---------------------  ---------------------  -------------------- 
Others                                                                                                                                                                                                                             (59) 
                                                                                                                                                                                                                   -------------------- 
Total ECL income 
 statement change 
 for the period                                                                                                                                                                                                                 (5,925) 
                                                                                                                                                                                                                   -------------------- 
 
 
Wholesale lending - distribution of financial instruments to which 
 the impairment requirements of IFRS 9 are applied by credit quality 
                                                    Gross carrying/nominal amount 
                                                                              Sub-              Credit                                 Allowance 
                         Strong             Good     Satisfactory         standard            impaired              Total                for ECL               Net 
                             $m               $m               $m               $m                  $m                 $m                     $m                $m 
-----------  ------------------  ---------------  ---------------  ---------------  ------------------  -----------------  ---------------------  ---------------- 
By 
geography 
-----------  ------------------  ---------------  ---------------  ---------------  ------------------  -----------------  ---------------------  ---------------- 
Europe                   48,758           49,254           74,240           14,196               6,769            193,217                (2,825)           190,392 
-----------  ------------------  ---------------  ---------------  ---------------  ------------------  -----------------  ---------------------  ---------------- 
- of which: 
 UK                      30,390           37,212           48,694            9,192               5,156            130,644                (1,890)           128,754 
-----------  ------------------  ---------------  ---------------  ---------------  ------------------  -----------------  ---------------------  ---------------- 
Asia                    155,072           95,626           96,046            4,670               4,198            355,612                (3,354)           352,258 
-----------  ------------------  ---------------  ---------------  ---------------  ------------------  -----------------  ---------------------  ---------------- 
- of which: 
 Hong Kong               74,440           54,703           63,301            3,297               2,150            197,891                (1,592)           196,299 
-----------  ------------------  ---------------  ---------------  ---------------  ------------------  -----------------  ---------------------  ---------------- 
MENA                     12,264            7,004           10,321            1,844               1,701             33,134                (1,209)            31,925 
-----------  ------------------  ---------------  ---------------  ---------------  ------------------  -----------------  ---------------------  ---------------- 
North 
 America                 11,683           24,663           22,022            5,543                 651             64,562                  (441)            64,121 
-----------  ------------------  ---------------  ---------------  ---------------  ------------------  -----------------  ---------------------  ---------------- 
Latin 
 America                    993            5,736            5,638            2,349                 806             15,522                  (502)            15,020 
-----------  ------------------  ---------------  ---------------  ---------------  ------------------  -----------------  ---------------------  ---------------- 
At 31 Dec 
 2021                   228,770          182,283          208,267           28,602              14,125            662,047                (8,331)           653,716 
-----------  ------------------  ---------------  ---------------  ---------------  ------------------  -----------------  ---------------------  ---------------- 
Percentage 
 of total 
 credit                    34.6             27.5             31.5              4.3                 2.1              100.0 
 quality                      %                %                %                %                   %                  % 
-----------  ------------------  ---------------  ---------------  ---------------  ------------------  -----------------  ---------------------  ---------------- 
 
 
By 
geography 
----------- 
Europe                    53,373             55,436             81,049             18,327                6,637           214,822                 (4,137)             210,685 
-----------  -------------------  -----------------  -----------------  -----------------  -------------------  ----------------  ----------------------  ------------------ 
- of which: 
 UK                       35,050             42,476             55,106             12,357                4,764           149,753                 (3,123)             146,630 
-----------  -------------------  -----------------  -----------------  -----------------  -------------------  ----------------  ----------------------  ------------------ 
Asia                     141,811             93,350             98,488              4,493                3,551           341,693                 (2,803)             338,890 
-----------  -------------------  -----------------  -----------------  -----------------  -------------------  ----------------  ----------------------  ------------------ 
- of which: 
 Hong Kong                72,088             52,601             68,826              2,558                1,683           197,756                 (1,196)             196,560 
-----------  -------------------  -----------------  -----------------  -----------------  -------------------  ----------------  ----------------------  ------------------ 
MENA                      12,398              7,810             10,990              1,448                1,982            34,628                 (1,524)              33,104 
-----------  -------------------  -----------------  -----------------  -----------------  -------------------  ----------------  ----------------------  ------------------ 
North 
 America                  11,157             22,973             24,978              5,964                  913            65,985                   (660)              65,325 
-----------  -------------------  -----------------  -----------------  -----------------  -------------------  ----------------  ----------------------  ------------------ 
Latin 
 America                     989              5,355              6,127              3,049                  678            16,198                   (677)              15,521 
-----------  -------------------  -----------------  -----------------  -----------------  -------------------  ----------------  ----------------------  ------------------ 
At 31 Dec 
 2020                    219,728            184,924            221,632             33,281               13,761           673,326                 (9,801)             663,525 
-----------  -------------------  -----------------  -----------------  -----------------  -------------------  ----------------  ----------------------  ------------------ 
Percentage 
 of total 
 credit                     32.6               27.5               32.9                4.9                  2.0             100.0 
 quality                       %                  %                  %                  %                    %                 % 
-----------  -------------------  -----------------  -----------------  -----------------  -------------------  ---------------- 
 

Our risk rating system facilitates the internal ratings-based approach under the Basel framework adopted by the Group to support calculation of our minimum credit regulatory capital requirement. The credit quality classifications can be found on page 138.

 
Wholesale lending - credit risk profile by obligor grade for loans 
 and advances at amortised cost 
                                                                                       Gross carrying amount                                                                         Allowance for ECL 
                                                                                                                                                                                                                                                        Mapped 
                            Basel one-year                       Stage                       Stage                   Stage                                         Stage           Stage         Stage                                          ECL   external 
                                  PD range                           1                           2                       3      POCI               Total               1               2             3      POCI             Total         coverage     rating 
                                         %                          $m                          $m                      $m        $m                  $m              $m              $m            $m        $m                $m                % 
                                            --------------------------                              ----------------------                                --------------  --------------  ------------  --------  ----------------  --------------- 
Corporate 
 and 
 commercial                                                    400,894                      98,911                  13,460       274             513,539           (665)         (1,874)       (5,601)      (64)           (8,204)              1.6 
                                  0.000 to                                                                                                                                                                                                             AA- and 
- CRR 1                              0.053                      40,583                         599                       -         -              41,182             (7)             (1)             -         -               (8)                -      above 
                                                                                                                                                                                                                                    --------------- 
                                  0.054 to 
- CRR 2                              0.169                      78,794                       4,843                       -         -              83,637            (26)            (43)             -         -              (69)              0.1   A+ to A- 
                                                                                                                                                                                                                                    --------------- 
                                  0.170 to                                                                                                                                                                                                             BBB+ to 
- CRR 3                              0.740                     139,739                      19,199                       -         -             158,938           (165)           (145)             -         -             (310)              0.2       BBB- 
                                                                                                                                                                                                                                    --------------- 
                                  0.741 to                                                                                                                                                                                                              BB+ to 
- CRR 4                              1.927                      91,268                      23,365                       -         -             114,633           (218)           (258)             -         -             (476)              0.4        BB- 
                                                                                                                                                                                                                                    --------------- 
                                  1.928 to                                                                                                                                                                                                              BB- to 
- CRR 5                              4.914                      45,850                      28,375                       -         -              74,225           (185)           (424)             -         -             (609)              0.8          B 
                                                                                                                                                                                                                                    --------------- 
                                  4.915 to 
- CRR 6                              8.860                       3,280                      11,197                       -         -              14,477            (22)           (242)             -         -             (264)              1.8         B- 
                                                                                                                                                                                                                                    --------------- 
                                  8.861 to 
- CRR 7                             15.000                       1,101                       4,406                       -         -               5,507            (24)           (167)             -         -             (191)              3.5       CCC+ 
                                                                                                                                                                                                                                    --------------- 
                                 15.001 to                                                                                                                                                                                                              CCC to 
- CRR 8                             99.999                         279                       6,927                       -         4               7,210            (18)           (594)             -         -             (612)              8.5          C 
                                                                                                                                                                                                                                    --------------- 
- CRR 9/10                         100.000                           -                           -                  13,460       270              13,730               -               -       (5,601)      (64)           (5,665)             41.3          D 
                                                                                                    ----------------------                                --------------  --------------  ------------  --------                    --------------- 
Non-bank 
 financial 
 institutions                                                   61,086                       3,874                     395         -              65,355            (44)            (26)          (40)         -             (110)              0.2 
                                  0.000 to                                                                                                                                                                                                             AA- and 
- CRR 1                              0.053                      14,370                         122                       -         -              14,492             (2)             (1)             -         -               (3)                -      above 
                                                                                                                                                                                                                                    --------------- 
                                  0.054 to 
- CRR 2                              0.169                      16,438                          43                       -         -              16,481             (5)               -             -         -               (5)                -   A+ to A- 
                                                                                                                                                                                                                                    --------------- 
                                  0.170 to                                                                                                                                                                                                             BBB+ to 
- CRR 3                              0.740                      18,282                       1,026                       -         -              19,308            (11)             (4)             -         -              (15)              0.1       BBB- 
                                                                                                                                                                                                                                    --------------- 
                                  0.741 to                                                                                                                                                                                                              BB+ to 
- CRR 4                              1.927                       6,835                       1,204                       -         -               8,039            (15)            (11)             -         -              (26)              0.3        BB- 
                                                                                                                                                                                                                                    --------------- 
                                  1.928 to                                                                                                                                                                                                              BB- to 
- CRR 5                              4.914                       5,053                       1,297                       -         -               6,350            (11)             (4)             -         -              (15)              0.2          B 
                                                                                                                                                                                                                                    --------------- 
                                  4.915 to 
- CRR 6                              8.860                         102                          98                       -         -                 200               -             (5)             -         -               (5)              2.5         B- 
                                                                                                                                                                                                                                    --------------- 
                                  8.861 to 
- CRR 7                             15.000                           5                          25                       -         -                  30               -             (1)             -         -               (1)              3.3       CCC+ 
                                                                                                                                                                                                                                    --------------- 
                                 15.001 to                                                                                                                                                                                                              CCC to 
- CRR 8                             99.999                           1                          59                       -         -                  60               -               -             -         -                 -                -          C 
                                                                                                                                                                                                                                    --------------- 
- CRR 9/10                         100.000                           -                           -                     395         -                 395               -               -          (40)         -              (40)             10.1          D 
                                                                                                    ----------------------                                --------------  --------------  ------------  --------                    --------------- 
Banks                                                           81,636                       1,517                       -         -              83,153            (14)             (3)             -         -              (17)                - 
                                            --------------------------                              ----------------------                                --------------  --------------  ------------  --------  ----------------  --------------- 
                                  0.000 to                                                                                                                                                                                                             AA- and 
- CRR 1                              0.053                      61,275                          10                       -         -              61,285             (4)               -             -         -               (4)                -      above 
                                                                                                                                                                                                                                    --------------- 
                                  0.054 to 
- CRR 2                              0.169                      11,628                          65                       -         -              11,693             (3)               -             -         -               (3)                -   A+ to A- 
                                                                                                                                                                                                                                    --------------- 
                                  0.170 to                                                                                                                                                                                                             BBB+ to 
- CRR 3                              0.740                       3,935                         102                       -         -               4,037             (2)               -             -         -               (2)                -       BBB- 
                                                                                                                                                                                                                                    --------------- 
                                  0.741 to                                                                                                                                                                                                              BB+ to 
- CRR 4                              1.927                       4,232                         180                       -         -               4,412             (5)               -             -         -               (5)              0.1        BB- 
                                                                                                                                                                                                                                    --------------- 
                                  1.928 to                                                                                                                                                                                                              BB- to 
- CRR 5                              4.914                         556                          52                       -         -                 608               -             (1)             -         -               (1)              0.2          B 
                                                                                                                                                                                                                                    --------------- 
                                  4.915 to 
- CRR 6                              8.860                           9                         541                       -         -                 550               -               -             -         -                 -                -         B- 
                                                                                                                                                                                                                                    --------------- 
                                  8.861 to 
- CRR 7                             15.000                           1                         564                       -         -                 565               -               -             -         -                 -                -       CCC+ 
                                                                                                                                                                                                                                    --------------- 
                                 15.001 to                                                                                                                                                                                                              CCC to 
- CRR 8                             99.999                           -                           3                       -         -                   3               -             (2)             -         -               (2)             66.7          C 
                                                                                                                                                                                                                                    --------------- 
- CRR 9/10                         100.000                           -                           -                       -         -                   -               -               -             -         -                 -                -          D 
                                                                                                    ----------------------                                --------------  --------------  ------------  --------                    --------------- 
At 31 Dec 
 2021                                                          543,616                     104,302                  13,855       274             662,047           (723)         (1,903)       (5,641)      (64)           (8,331)              1.3 
                                            --------------------------                              ----------------------                                --------------  --------------  ------------  --------  ----------------  --------------- 
 
 
Corporate 
 and 
 commercial                                                   387,563                   126,287                 12,961      277                   527,088          (1,101)          (2,444)        (5,837)     (112)          (9,494)            1.8 
                                                                                                                                                                                                                                                        AA- 
                                   0.000 to                                                                                                                                                                                                             and 
- CRR 1                               0.053                    36,047                       486                      -        -                    36,533              (8)              (5)              -         -             (13)              -  above 
                                                                                                                                                                                                                                                      ----- 
                                   0.054 to                                                                                                                                                                                                           A+ to 
- CRR 2                               0.169                    81,298                     3,140                      -        -                    84,438             (42)             (36)              -         -             (78)            0.1     A- 
                                                                                                                                                                                                                                                      ----- 
                                                                                                                                                                                                                                                       BBB+ 
                                   0.170 to                                                                                                                                                                                                              to 
- CRR 3                               0.740                   131,540                    27,061                      -        -                   158,601            (262)            (197)              -         -            (459)            0.3   BBB- 
                                                                                                                                                                                                                                                      ----- 
                                                                                                                                                                                                                                                        BB+ 
                                   0.741 to                                                                                                                                                                                                              to 
- CRR 4                               1.927                    91,385                    35,376                      -        -                   126,761            (390)            (375)              -         -            (765)            0.6    BB- 
                                                                                                                                                                                                                                                      ----- 
                                                                                                                                                                                                                                                        BB- 
                                   1.928 to                                                                                                                                                                                                              to 
- CRR 5                               4.914                    42,214                    34,585                      -        -                    76,799            (330)            (686)              -         -          (1,016)            1.3      B 
                                                                                                                                                                                                                                                      ----- 
                                   4.915 to 
- CRR 6                               8.860                     3,523                    14,560                      -        -                    18,083             (35)            (476)              -         -            (511)            2.8     B- 
                                                                                                                                                                                                                                                      ----- 
                                   8.861 to 
- CRR 7                              15.000                     1,111                     7,241                      -        -                     8,352             (21)            (322)              -         -            (343)            4.1   CCC+ 
                                                                                                                                                                                                                                                      ----- 
                                                                                                                                                                                                                                                        CCC 
                                     15.001                                                                                                                                                                                                              to 
- CRR 8                           to 99.999                       445                     3,838                      -        -                     4,283             (13)            (347)              -         -            (360)            8.4      C 
                                                                                                                                                                                                                                                      ----- 
- CRR 9/10                          100.000                         -                         -                 12,961      277                    13,238                -                -        (5,837)     (112)          (5,949)           44.9      D 
                                                                                                                                                           ---------------                                  --------                                  ----- 
Non-bank 
 financial 
 institutions                                                  52,223                    11,834                    523        -                    64,580             (46)            (119)          (100)         -            (265)            0.4 
                                                                                                                                                                                                                                                        AA- 
                                   0.000 to                                                                                                                                                                                                             and 
- CRR 1                               0.053                    12,234                        28                      -        -                    12,262              (3)                -              -         -              (3)              -  above 
                                                                                                                                                                                                                                                      ----- 
                                   0.054 to                                                                                                                                                                                                           A+ to 
- CRR 2                               0.169                    15,128                        49                      -        -                    15,177              (5)              (1)              -         -              (6)              -     A- 
                                                                                                                                                                                                                                                      ----- 
                                                                                                                                                                                                                                                       BBB+ 
                                   0.170 to                                                                                                                                                                                                              to 
- CRR 3                               0.740                    16,741                     4,086                      -        -                    20,827             (12)              (9)              -         -             (21)            0.1   BBB- 
                                                                                                                                                                                                                                                      ----- 
                                                                                                                                                                                                                                                        BB+ 
                                   0.741 to                                                                                                                                                                                                              to 
- CRR 4                               1.927                     4,931                     3,917                      -        -                     8,848             (15)             (27)              -         -             (42)            0.5    BB- 
                                                                                                                                                                                                                                                      ----- 
                                                                                                                                                                                                                                                        BB- 
                                   1.928 to                                                                                                                                                                                                              to 
- CRR 5                               4.914                     2,859                     2,797                      -        -                     5,656             (10)             (34)              -         -             (44)            0.8      B 
                                                                                                                                                                                                                                                      ----- 
                                   4.915 to 
- CRR 6                               8.860                       103                       505                      -        -                       608              (1)             (22)              -         -             (23)            3.8     B- 
                                                                                                                                                                                                                                                      ----- 
                                   8.861 to 
- CRR 7                              15.000                        87                       329                      -        -                       416                -              (9)              -         -              (9)            2.2   CCC+ 
                                                                                                                                                                                                                                                      ----- 
                                                                                                                                                                                                                                                        CCC 
                                     15.001                                                                                                                                                                                                              to 
- CRR 8                           to 99.999                       140                       123                      -        -                       263                -             (17)              -         -             (17)            6.5      C 
                                                                                                                                                                                                                                                      ----- 
- CRR 9/10                          100.000                         -                         -                    523        -                       523                -                -          (100)         -            (100)           19.1      D 
                                                                                                                                                           ---------------                                  --------                                  ----- 
Banks                                                          79,654                     2,004                      -        -                    81,658             (33)              (9)              -         -             (42)            0.1 
                                                                                                 ---------------------                                     ---------------                                  -------- 
                                                                                                                                                                                                                                                        AA- 
                                   0.000 to                                                                                                                                                                                                             and 
- CRR 1                               0.053                    62,291                        46                      -        -                    62,337             (10)                -              -         -             (10)              -  above 
                                                                                                                                                                                                                                                      ----- 
                                   0.054 to                                                                                                                                                                                                           A+ to 
- CRR 2                               0.169                     8,835                       146                      -        -                     8,981              (7)                -              -         -              (7)            0.1     A- 
                                                                                                                                                                                                                                                      ----- 
                                                                                                                                                                                                                                                       BBB+ 
                                   0.170 to                                                                                                                                                                                                              to 
- CRR 3                               0.740                     5,098                       398                      -        -                     5,496              (5)              (2)              -         -              (7)            0.1   BBB- 
                                                                                                                                                                                                                                                      ----- 
                                                                                                                                                                                                                                                        BB+ 
                                   0.741 to                                                                                                                                                                                                              to 
- CRR 4                               1.927                     2,558                       168                      -        -                     2,726              (4)              (4)              -         -              (8)            0.3    BB- 
                                                                                                                                                                                                                                                      ----- 
                                                                                                                                                                                                                                                        BB- 
                                   1.928 to                                                                                                                                                                                                              to 
- CRR 5                               4.914                       799                        43                      -        -                       842              (1)              (1)              -         -              (2)            0.2      B 
                                                                                                                                                                                                                                                      ----- 
                                   4.915 to 
- CRR 6                               8.860                        71                        20                      -        -                        91              (6)                -              -         -              (6)            6.6     B- 
                                                                                                                                                                                                                                                      ----- 
                                   8.861 to 
- CRR 7                              15.000                         2                         1                      -        -                         3                -                -              -         -                -              -   CCC+ 
                                                                                                                                                                                                                                                      ----- 
                                                                                                                                                                                                                                                        CCC 
                                     15.001                                                                                                                                                                                                              to 
- CRR 8                           to 99.999                         -                     1,182                      -        -                     1,182                -              (2)              -         -              (2)            0.2      C 
                                                                                                                                                                                                                                                      ----- 
- CRR 9/10                          100.000                         -                         -                      -        -                         -                -                -              -         -                -              -      D 
                                                                                                                                                           ---------------                                  --------                                  ----- 
At 31 Dec 
 2020                                                         519,440                   140,125                 13,484      277                   673,326          (1,180)          (2,572)        (5,937)     (112)          (9,801)            1.5 
                                                                                                 ---------------------                                     ---------------                                  -------- 
 

This information is provided by RNS, the news service of the London Stock Exchange. RNS is approved by the Financial Conduct Authority to act as a Primary Information Provider in the United Kingdom. Terms and conditions relating to the use and distribution of this information may apply. For further information, please contact rns@lseg.com or visit www.rns.com.

RNS may use your IP address to confirm compliance with the terms and conditions, to analyse how you engage with the information contained in this communication, and to share such analysis on an anonymised basis with others as part of our commercial services. For further information about how RNS and the London Stock Exchange use the personal data you provide us, please see our Privacy Policy.

END

ACSEALAAAFFAEFA

(END) Dow Jones Newswires

February 22, 2022 11:30 ET (16:30 GMT)

Hsbc (LSE:HSBA)
Historical Stock Chart
From Aug 2024 to Sep 2024 Click Here for more Hsbc Charts.
Hsbc (LSE:HSBA)
Historical Stock Chart
From Sep 2023 to Sep 2024 Click Here for more Hsbc Charts.