RNS Number:9796H
Abbey National PLC
26 February 2003

PART 3

6. APPENDICES: SUPPLEMENTARY INFORMATION

Appendix 1: Financial statements for the year ended 31 December 2002

Consolidated profit and loss account
                                                                       31 December       31 December       31 December
                                                                              2002              2001              2000
                                                                               # m               # m               # m
                                                                       ___________       ___________       ___________
Net interest income                                                          2,689             2,692             2,680
Non-interest income (3)                                                        811             1,319             1,450
                                                                       ___________       ___________       ___________
Total income                                                                 3,500             4,011             4,130

Administration expenses (excluding depreciation on operating
lease assets)                                                              (1,992)           (1,820)           (1,807)
Goodwill impairments and amortisation                                      (1,202)              (36)              (12)
Depreciation of operating lease assets                                       (280)             (256)             (178)
Provisions for bad and doubtful debts                                        (514)             (263)             (273)
Provisions for contingent liabilities and commitments                         (50)                 9              (21)
Amounts written off fixed asset investments                                  (511)             (256)              (32)
                                                                       ___________       ___________       ___________
Operating (loss) / profit                                                  (1,049)             1,389             1,807

Income from associated undertakings (3)                                         17                14                17
Profit on disposal of Group undertakings (3)                                    48                67                45
                                                                       ___________       ___________       ___________
(Loss) / profit on ordinary activities before tax                            (984)             1,470             1,869
Tax on (loss) / profit on ordinary activities                                (152)             (464)             (513)
                                                                       ___________       ___________       ___________
(Loss) / profit on ordinary activities after tax                           (1,136)             1,006             1,356
Minority interests - non equity                                               (62)              (59)              (51)
                                                                       ___________       ___________       ___________
(Loss) / profit attributable to shareholders                               (1,198)               947             1,305

Transfer from/(to) non-distributable reserve                                   263               161             (134)
Preference dividends                                                          (62)              (42)              (38)
Ordinary dividends                                                           (362)             (720)             (649)
                                                                       ___________       ___________       ___________
Retained (loss) / profit for the period                                    (1,359)               346               484
                                                                       ___________       ___________       ___________
Profit on ordinary activities before tax includes:
For acquired operations                                                          4                25                 -
                                                                       ___________       ___________       ___________
Average number of ordinary shares in issue (millions)                        1,442             1,431             1,420
(Losses)/earnings per ordinary share - basic                               (87.4)p             63.2p             89.2p
(Losses)/earnings per ordinary share - diluted                             (86.9)p             62.8p             88.6p
Dividends per ordinary share                                                 25.0p            50.00p            45.50p
                                                                       ___________       ___________       ___________

Group key statistics
Cost: income ratio (excluding goodwill amortisation) (1)                     95.3%             47.4%             45.0%
Pre-tax return on average ordinary shareholders' equity                    (18.5)%             19.4%             28.8%
Post-tax return on average ordinary shareholders' equity                   (20.6)%             13.3%             20.9%
Net asset value per ordinary share (2)                                        387p              468p              451p
Pre-tax return on average assets                                             0.50%             0.70%             0.97%
Pre-tax return on average risk weighted assets                             (1.19)%             1.75%             2.35%
Tier 1 capital                                                                8.8%              8.3%              8.8%
Equity Tier 1 capital                                                         6.1%              6.2%              7.5%
                                                                       ___________       ___________       ___________

(1) The cost: income ratio measure calculated throughout this document is a
measure of administrative efficiency, and is calculated as operating expenses
(excluding goodwill amortisation) divided by total operating income after
deducting depreciation of operating lease assets.

(2) Net asset value is calculated as closing ordinary shareholders' equity,
divided by closing number of ordinary shares in issue.

(3) Total non-interest income disclosed elsewhere in this document comprises the
sum of non-interest income, income from associated undertakings and profit on
disposal of Group undertakings.

Consolidated balance sheet

as at 31 December 2002
                                                                                        31 December         31 December
                                                                                               2002                2001
                                                                                                # m                 # m
Assets                                                                                  ___________         ___________
Cash, treasury bills and other eligible bills                                                 1,879               2,983
Loans and advances to banks                                                                   6,601               9,874
                                                                                        ___________         ___________
Loans and advances to customers                                                              81,912              78,650
Loans and advances subject to securitisation                                                 24,156              18,883
Non returnable finance on securitised advances                                             (15,160)            (12,952)
                                                                                        ___________         ___________
Loans and advances to customers after non-returnable finance                                 90,908              84,581
Net investment in finance leases                                                              3,447               4,738
Debt securities                                                                              59,807              67,858
Equity shares and similar interests                                                             963                 815
Long-term assurance business                                                                  2,316               1,662
Fixed assets excluding operating lease assets                                                   747               1,579
Operating lease assets                                                                        2,573               2,522
Other assets                                                                                  7,069               7,383
Assets of long-term assurance funds                                                          29,411              30,415
                                                                                        ___________         ___________
Total assets                                                                                205,721             214,410
                                                                                        ___________         ___________
Liabilities
Deposits by banks                                                                            24,174              24,945
Customer accounts                                                                            76,766              75,809
Debt securities in issue                                                                     48,079              54,413
Other liabilities                                                                            12,969              13,739
Subordinated liabilities                                                                      6,532               6,590
Reserve capital instruments                                                                     771                 297
Liabilities of long-term assurance funds                                                     29,411              30,415
                                                                                        ___________         ___________
Total liabilities                                                                           198,702             206,208
                                                                                        ___________         ___________
Minority interests - non-equity                                                                 627                 681
Non-equity shareholders' funds                                                                  748                 748
Equity shareholders' funds                                                                    5,644               6,773
                                                                                        ___________         ___________
Total liabilities, minority interests and shareholders' funds                               205,721             214,410
                                                                                        ___________         ___________

The #24.2 billion loans and advances subject to securitisation represent
residential mortgage asset that has been transferred directly to standalone
securitisation vehicles or to a master trust for the purposes of issuing
mortgage-backed securities. The #15.2 billion non-returnable finance on
securitised advances relates to mortgage assets that have been securitised. The
balance represents residential mortgage asset in the master trust against which
mortgage-backed securities have not been issued.

Statement of total recognised gains and losses
                                                                       31 December       31 December       31 December
                                                                              2002              2001              2000
                                                                               # m               # m               # m
                                                                       ___________       ___________       ___________
Profit attributable to the shareholders                                    (1,198)               947             1,305
Translation differences on foreign currency net investment                     (2)                 -                 -
Unrealised surplus on revaluation of investment properties                       -                 -                11
                                                                       ___________       ___________       ___________
Total recognised gains relating to the period                              (1,200)               947             1,316

Prior period adjustments                                                     (269)
                                                                       ___________
Total gains recognised since the prior period                              (1,469)
                                                                       ___________

The 2001 and 2000 comparative balances have been restated to reflect market
valuations of investments in long-term assurance business, accounting for the
costs of share-based payments, the revised presentation of coupon payments on
Reserve Capital Instruments and the recognition of deferred tax assets. Further
details of these are contained in Section 4.

Consolidated cash flow statement
                                                                            31 December     31 December     31 December

                                                                                   2002            2001            2000
                                                                                    # m             # m             # m
                                                                            ___________     ___________     ___________
Net cash (outflow) / inflow from operating activities                          (10,952)           1,740           6,093
Returns on investments and servicing of finance
Interest paid on subordinated liabilities                                         (337)           (323)           (289)
Preference dividends paid                                                          (63)            (42)            (38)
Payments to non-equity minority interests                                          (62)            (59)            (51)
                                                                            ___________     ___________     ___________
Net cash outflow from returns on investments and servicing of finance             (462)           (424)           (378)
                                                                                  

Taxation
UK corporation tax paid                                                           (481)           (438)           (402)
Overseas tax paid                                                                  (15)             (8)             (4)
                                                                            ___________     ___________     ___________
Total taxation paid                                                               (496)           (446)           (406)

Capital expenditure and financial investment
Purchases of investment securities                                             (16,636)        (17,781)        (18,169)
Sales of investment securities                                                   12,926           3,282           4,971
Redemptions and maturities of investment securities                              14,977          13,993          10,898
Purchases of tangible fixed assets                                                (909)         (1,001)           (502)
Sales of tangible fixed assets                                                       79             197             508
Transfers (to) / from Life Assurance funds                                        (882)              43           (328)
                                                                            ___________     ___________     ___________
Net cash inflow / (outflow) from capital expenditure and financial
investment                                                                        9,555         (1,267)         (2,622)

Acquisitions and disposals                                                        (536)           (371)           (968)
Equity dividends paid                                                             (648)           (570)           (548)
                                                                            ___________     ___________     ___________
Net cash outflow before financing                                               (3,539)         (1,338)           1,171

Financing
Issue of ordinary share capital                                                      17              27              11
Issue of preference share capital                                                     -             298               -
Issue of loan capital                                                               392             686           1,355
Issue of reserve capital instrument                                                 485             297               -
Issue of preferred securities                                                        15               -             620
Repayment of loan capital                                                         (222)               -           (365)
                                                                            ___________     ___________     ___________
Net cash inflow from financing                                                      687           1,308           1,621
                                                                            ___________     ___________     ___________
(Decrease) / increase in cash                                                   (2,852)            (30)           2,792
                                                                            ___________     ___________     ___________

Reconciliation of movement in shareholders' funds
                                                                                         31 December       31 December
                                                                                                2002              2001
                                                                                                 # m               # m
                                                                                         ___________       ___________
Shareholders' funds as at beginning of the year                                                8,051             6,830
Prior period adjustments                                                                       (530)                71
                                                                                         ___________       ___________
Equity shareholders' funds as at beginning of the year - restated                              7,521             6,901

(Loss) / profit retained for the period                                                      (1,622)               185
Increases in share capital including share premium                                               109               442
Capitalised reserves on exercise of share options                                                (7)              (13)
Goodwill written off                                                                             373                 -
Goodwill transferred from profit and loss account reserve during the year                         13                 -
Other movements                                                                                    5                 6
                                                                                         ___________       ___________
Shareholders' funds as at the end of the period                                                6,392             7,521
                                                                                         ___________       ___________

Appendix 2: Statutory net interest income
Table 1: Net interest income                                           31 December       31 December       31 December
                                                                              2002              2001              2000
                                                                               # m               # m               # m
                                                                       ___________       ___________       ___________
Interest receivable                                                          8,128            10,241            11,210
Interest payable                                                           (5,439)           (7,549)           (8,530)
                                                                       ___________       ___________       ___________
Net interest income                                                          2,689             2,692             2,680
                                                                       ___________       ___________       ___________
Group average interest earning assets (#bn)                                  191.9             183.9             166.1

Group net interest margin (%)                                                 1.40              1.47              1.61

Group net interest spread (%)                                                 1.25              1.32              1.42
                                                                       ___________       ___________       ___________

Table 2: Spreads and margins                            2002                                   2001
                                              First       Second         Full        First       Second         Full
                                               Half         Half         Year         Half         Half         Year
                                                # m          # m          # m          # m          # m          # m
                                             ______       ______       ______       ______       ______       ______
Net interest income (# m)                     1,364        1,325        2,689        1,338        1,354        2,692

Average interest earning assets (# bn)
                                              
Group                                         191.6        192.2        191.9        177.9        189.9        183.9
                                               
Retail Banking                                 71.2         77.4         74.3         67.7         69.9         68.8

Net interest margins (%)                       
                                               
Group                                          1.42         1.38         1.40         1.50         1.44         1.47
                                               
Retail Banking (1)                             2.08         1.98         2.03         2.17         2.05         2.11
                                               
Wholesale Banking                              0.43         0.37         0.40         0.44         0.46         0.45
                                               
First National                                 6.91         6.87         6.89         6.94         6.96         6.95

Spread (%)
                                               
Group                                          1.33         1.17         1.25         1.33         1.31         1.32
                                               
Retail Banking (1)                             1.82         1.75         1.79         1.92         1.80         1.86
                                             ______       ______       ______       ______       ______       ______

(1) Spread and margin calculations exclude Unsecured Lending, Abbey National
business, Retail Insurance and Abbey National Life
                                                      2002                                      2001

Table 3: Average balance sheet
                                                 Average              Average              Average              Average
                                                 balance                 rate              balance                 Rate
                                                     #bn                    %                  #bn                    %
                                             ___________          ___________          ___________          ___________
Group
Interest earning assets                            179.0                                     174.9
Securitisation gross up                             12.9                                       9.0
                                             ___________          ___________          ___________          ___________
Interest earning assets                            191.9                 4.53                183.9                 6.84

Interest bearing liabilities                       170.4                                     168.3
Securitisation gross up                             12.9                    -                  9.0                    -
                                             ___________          ___________          ___________          ___________
Interest bearing liabilities                       183.3                 3.28                177.3                 4.25

Shareholders' funds                                  6.8                    -                  7.6                    -
Other net non-interest bearing
(assets) / liabilities                               1.8                    -                (1.0)                    -
                                             ___________          ___________          ___________          ___________

Definitions
Net interest margin:       represents net interest income as a percentage of average interest earning assets.
Net interest spread:       the difference between the average interest rate earned on average interest earning assets
                           and the average interest rate paid on average interest bearing liabilities.
Securitised assets:        are shown with a deduction for non-recourse finance on the face of the balance sheet. Gross
                           securitised assets before this deduction are used in the calculation of yields, spreads and
                           margins.




Table 4: Mortgage discounts and                  31 December                                 31December
cashbacks
                                                    2002                                        2001
                                        Expense     Charged to       Balance        Expense    Charged to       Balance
                                    incurred in     profit and       carried    incurred in    profit and       carried
                                           year           loss       forward           year          loss       forward

                                             #m                           #m                           #m
                                                            #m                           #m                          #m
                                         ______         ______        ______         ______        ______        ______
Interest rate discounts                     214          (247)            22            348         (376)            55
Cashbacks                                    45          (154)           181             70         (180)           290
                                         ______         ______        ______         ______        ______        ______
Total                                       259          (401)           203            418         (556)           345
                                         ______         ______        ______         ______        ______        ______

Appendix 3: Statutory non-interest income
                                                                       31 December       31 December       31 December
                                                                              2002              2001              2000
                                                                               # m               # m               # m
                                                                       ___________       ___________       ___________
Total dividend income                                                            1                 3                 3

Insurance income                                                               204               238               239
Administration, survey and legal fees                                          207               177               211
Other retail banking income                                                    218               214               246
Wholesale Banking fees                                                          45                91                72
Other commissions receivable                                                   112                86                99
                                                                       ___________       ___________       ___________
Fees and commissions receivable                                                786               806               867

Introducer fee charge                                                        (197)             (183)             (199)
Financial markets permanent fees / brokerage fees                             (18)              (11)               (9)
Other commissions payable                                                     (60)              (81)              (61)
                                                                       ___________       ___________       ___________
Fees and commissions payable                                                 (275)             (275)             (269)
                                                                       ___________       ___________       ___________
Net fees and commissions                                                       511               531               598
                                                                       ___________       ___________       ___________
Dealing profits                                                                100               176               116

(Decrease) / increase in value of long-term assurance business               (311)              (98)               138
Fee income on high loan to value loans                                          85               100                95
Income from operating lease assets                                             400               441               303
Other financial income                                                          90               247               259
                                                                       ___________       ___________       ___________
Other operating income                                                         264               690               795
                                                                       ___________       ___________       ___________
Total non-interest income                                                      876             1,400             1,512
                                                                       ___________       ___________       ___________

Appendix 4: Statutory operating expenses
                                                                       31 December       31 December       31 December
                                                                              2002              2001              2000
                                                                               # m               # m               # m
                                                                       ___________       ___________       ___________
Salaries and other staff costs                                                 932               815               827

Bank, legal and professional fees                                              135               145               174
Advertising and marketing                                                       46                80                82
                                                                       ___________       ___________       ___________
Bank, legal, marketing and professional expenses                               181               225               256

Software, computer and other administration expenses                           560               488               447

Premises and equipment depreciation                                            103               111               122
Depreciation of operating lease assets (1)                                     280               256               178
Goodwill amortisation                                                           64                36                12
Goodwill impairment                                                          1,138                 -                 -
                                                                       ___________       ___________       ___________
Amortisation and depreciation of fixed assets                                1,585               403               312

Rent payable                                                                   121               108                75
Rates payable                                                                   28                23                23
Other running costs                                                             67                50                57
                                                                       ___________       ___________       ___________
Other property and equipment expenses                                          216               181               155
                                                                       ___________       ___________       ___________
Total operating expenses (including depreciation of operating                3,474             2,112             1,997
lease assets)                                                          ___________       ___________       ___________

(1) In 2002 includes #38 million relating to the impairment of IEM.

Appendix 4.1: Directors' Remuneration

Full details of current directors' remuneration will be published in the Annual
Report and Accounts as usual.  Five executive directors left the Company's
employment during 2002.  Compensation payments were made in accordance with the
terms of their service agreements.  The table below sets out these amounts:

                           Payment in lieu of     Pension Benefits in     Contractual Pension  Contractual Redundancy
                                       notice          Lieu of notice  Benefits on Redundancy                 Payment
                                            #                       #                       #                       #
I. Harley                           1,132,312                 560,000                     Nil                     Nil
T. Ingram                             517,880                 230,000                 520,000                 401,640
J. King                               394,143                 142,000                  65,000                 543,602
A. Pople                              700,316                 118,000                     Nil                     Nil
I. Treacy                             410,920                 188,000                 104,000                 406,252

All five directors received a payment in lieu of notice together with other
contractual entitlements (including augmented pension benefits where applicable)
for their notice periods.

As a result of their early retirement, the 2002 increase in transfer value of
accrued pension for Ian Harley, John King and Ian Treacy is #1,858,944, #683,369
and #646,571 respectively.  This arises partly from the pension payments above,
partly from normal contributions during the year, with the remainder of the
increase due to the transfer value at 31 December 2001 having been calculated in
the usual way using actuarial assumptions including a normal retirement age. If
early retirement in 2002 had been assumed in calculating the transfer value at
31 December 2001, the transfer value at that date would have been significantly
higher. This final component should not be considered to be payments to the
former directors.

Appendix 5: Group provisions
                                                                     31 December        31 December        31 December
                                                                            2002               2001               2000
                                                                             # m                # m                # m
                                                                     ___________        ___________        ___________
Secured                                                                       32                 42                 43
Unsecured                                                                    107                100                113
                                                                     ___________        ___________        ___________
Retail Banking                                                               139                142                156

First National                                                               115                113                112
cahoot                                                                        12                  7                  2
Other                                                                          2                  1                  3
                                                                     ___________        ___________        ___________
Wealth Management and Long-Term Savings                                      129                121                117

Wholesale Banking                                                            247                  -                  -
Other                                                                        (1)                  -                  -
Provisions for bad and doubtful debts                                        514                263                273

Wholesale Banking                                                            513                256                 34
Other                                                                        (2)                  -                (2)
                                                                     ___________        ___________        ___________
Amounts written off fixed asset investments                                  511                256                 32
                                                                     ___________        ___________        ___________
Contingent liabilities and commitments                                        50                (9)                 21
                                                                     ___________        ___________        ___________
Total Provisions                                                           1,075                510                326
                                                                     ___________        ___________        ___________

Table 2: Provisions for bad         Residential     Other secured         Unsecured      On Wholesale             Total
and doubtful debts                          # m               # m               # m      Advances (1)               # m
                                                                                                   #m
                                         ______            ______            ______            ______            ______
At 1 January 2002
General                                     150                22                36                 -               208
Specific                                     62                72               156                 -               290
                                         ______            ______            ______            ______            ______
Total                                       212                94               192                 -               498

Exchange adjustments                          1                 2                 -               (3)                 -
Acquisitions of subsidiaries                  6                 1                 1                 -                 8
Disposals of subsidiary                       -                 -               (1)                 -               (1)
undertakings
Transfer from investment
security provisions                           -                 -                 -                16                16
Transfer from P&L account                    23                26               218               247               514
Irrecoverable amounts written
off                                        (18)              (24)             (247)                 -             (289)
                                         ______            ______            ______            ______            ______
At 31 December 2002                         224                99               163               260               746
                                         ______            ______            ______            ______            ______
General                                     174                23                35                56               288
Specific                                     50                76               128               204               458
                                         ______            ______            ______            ______            ______
Total                                       224                99               163               260               746
                                         ______            ______            ______            ______            ______

(1): Wholesale Banking provisions of #247 million relate to loans and advances
to customers.

Table 3: Analysis of provisions for           Charge           Charge          Charge       Provisions     Balance % of
bad and doubtful debts - 2002             First Half      Second Half       Full Year          balance             loan
                                                 # m              # m             # m              # m           assets
                                              ______           ______          ______           ______           ______
Secured                                            7               10              17              181              0.2
Personal banking                                  28               37              65               46             14.3
Unsecured personal loans                          26               15              41               45              2.2
Abbey National business                            7                9              16                9              0.6
                                              ______           ______          ______           ______           ______
Retail Banking                                    68               71             139              281              0.5

First National                                    59               56             115              117              1.4
European operations                                1                1               2               77              1.7
cahoot                                             6                6              12                8              1.3
                                              ______           ______          ______           ______           ______
WM&LTS                                            66               63             129              202              1.5

Wholesale Banking                                 20              227             247              260              1.8

Group Infrastructure                               2                3               1                3              0.6

                                              ______           ______          ______           ______           ______
Total                                            156              358             514              746              0.9
                                              ______           ______          ______           ______           ______


Table 4: Analysis of provisions for           Charge           Charge          Charge       Provisions     Balance % of
bad and doubtful debts - 2001             First Half      Second Half       Full Year          balance             loan
                                                 # m              # m             # m              # m           assets
                                              ______           ______          ______           ______           ______
Secured                                           27                4              31              183              0.3
Personal banking                                  23               18              41               36             12.1
Unsecured personal loans                          30               28              58               73              3.6
Abbey National business                            6                6              12               10              0.7
                                              ______           ______          ______           ______           ______
Retail Banking                                    86               56             142              302              0.6

First National                                    49               64             113              137              1.8
European operations                                -                1               1               57              1.7
cahoot                                             3                4               7                2              1.1
                                              ______           ______          ______           ______           ______
WM&LTS                                            52               69             121              196              1.8

                                              ______           ______          ______           ______           ______
Total                                            138              125             263              498              0.6
                                              ______           ______          ______           ______           ______

Appendix 6: Taxation
                                                                       31 December       31 December       31 December

                                                                              2002              2001              2000
                                                                               # m               # m               # m
                                                                       ___________       ___________       ___________
Taxation at UK corporation tax rate of 30%                                   (295)               441               561

Effect of non-allowable provisions and other non-equalised items                49                 8              (20)
Impairment and amortisation of goodwill                                        360                10                 4
Capital allowances for the period in excess of depreciation                     42              (47)              (33)
Provisions and short-term timing differences                                    74                 2              (29)
Effect of non-UK profits and losses                                             36               (1)               (8)
Adjustment to prior year tax provisions                                       (31)                 -                40
Effect of loss utilisation                                                     (1)               (2)              (27)
Deferred tax Timing differences, origination and reversal                     (82)                53               105
                                                                       ___________       ___________       ___________
Total taxation                                                                 152               464               513
                                                                       ___________       ___________       ___________
Effective rate (1)                                                         (15.4)%             31.6%             27.4%

(1) The effective tax rate is obtained by dividing taxes by (loss) / profit
before taxes.

Total taxation decreased to #152 million (2001: #464 million). This was the
result of a decrease in profit before taxes and before the charge for goodwill
impairment. The effective tax rate has increased in 2002 as compared to 2001 as
a result of the non-allowable charge for impairment of goodwill, an increase in
the effect of non-allowable provisions and other non-equalised items and the
taxation of dividends received from offshore subsidiaries, the profits of which
had previously been taxed at rates lower than the standard rate of UK
corporation tax without equalisation through deferred tax.

Appendix 7: Prior year restatements

Segmental reclassification

The segmental representation of the Abbey National Group has changed since the
2001 Full Year Results presentation. In February 2002, management changes were
announced, and subsequent results presentations (including this one) have been
reported under three customer facing business divisions. In addition to a Group
Infrastructure division, they are:


  * Retail Banking;
  * Wealth Management and Long-Term Savings; and
  * Wholesale Banking.

Accounting Policy Changes

In addition to this segmental reporting change, there have been some accounting
policy changes that have impacted prior year results. They are:

  * UITF Abstract 33 - Reserve Capital instruments;
  * Expensing of Stock Options; and
  * Embedded Value methodology.

These accounting policy changes are discussed in detail in Section 4.

Appendix 7.1 provides a reconciliation of prior year segmental results to the
new, at the PBT level, taking into account the impact of these accounting policy
changes. Appendix 7.2 then splits this new segmental PBT by profit and loss
line.

Trading Performance

Throughout this document, a measure of "trading" has been used. When analysing
the results, the statutory results have been adjusted for the following:

  * embedded value re-basing;
  * losses on credit impaired asset disposals in the Wholesale Bank;
  * other asset disposals;
  * cost programme implementation;
  * share write-downs;
  * IEM impairment;
  * goodwill impairments; and
  * goodwill amortisation.

Appendix 7.3 reconciles on a segmental basis between the statutory and 'trading
P&L' and Appendix 7.4 provides a reconciliation showing all adjustments on a
line-by-line basis.

Appendix 7.1: Segmental reclassification and accounting policy changes - PBT
level

2001 profit before tax
                                               2001       Retail Banking         WM&LTS       Wholesale          Group
                                       Stated basis                  # m            # m         Banking         Infra.
                                                # m                                                 # m            # m
                                        ___________          ___________    ___________     ___________    ___________
Retail Banking                                1,303                1,303              -               -              -
Wholesale Banking                               504                    -              -             504              -
Business to Business                            284                  (2)            286               -              -
Business to Consumer                           (37)                 (26)           (11)               -              -
Group Infrastructure                          (116)                    -              -               -          (116)
                                        ___________          ___________    ___________     ___________    ___________
2001 segmental reclassification of
PBT                                           1,938                1,275            275             504          (116)

Accounting policy changes:

- RCI restatement                              (19)                    -              -               -           (19)
- Embedded value re-basing                    (443)                 (34)          (409)               -              -
- Share write-downs                             (6)                    -              -               -            (6)
                                        ___________          ___________    ___________     ___________    ___________
2001 restated statutory PBT                   1,470                1,241          (134)             504          (141)
                                        ___________          ___________    ___________     ___________    ___________

2000 profit before tax
                                               2000       Retail Banking         WM&LTS       Wholesale          Group
                                       Stated basis                  # m            # m         Banking         Infra.
                                                # m                                                 # m            # m
                                        ___________          ___________    ___________     ___________    ___________
Retail Banking                                1,283                1,283              -               -              -
Wholesale Banking                               575                    -              -             575              -
Business to Business                            254                   17            237               -              -
Business to Consumer                           (48)                    -           (48)               -              -
Group Infrastructure                           (89)                    -              -               -           (89)
                                        ___________          ___________    ___________     ___________    ___________
2000 segmental reclassification of            1,975                1,300            189             575           (89)
PBT

Accounting policy changes:

- Embedded value re-basing                    (102)                 (13)           (89)               -              -
- Share write-downs                             (4)                    -              -               -            (4)
                                        ___________          ___________    ___________     ___________    ___________
2000 restated statutory PBT                   1,869                1,287            100             575           (93)
                                        ___________          ___________    ___________     ___________    ___________

Appendix 7.2: Segmental reclassification and accounting policy changes - P&L
level

The restated segmental profit before tax (PBT) from Appendix 7.1 is set out
below on a line-by-line basis:

2002 profit before tax
                                                Retail Banking        WM&LTS      Wholesale         Group         GROUP
                                                           # m           # m        Banking        Infra.           # m
                                                                                        # m           # m
                                                   ___________   ___________    ___________   ___________   ___________
Net interest income                                      1,666           739            459         (175)         2,689
Non-interest income                                        769         (503)            504           106           876
                                                   ___________   ___________    ___________   ___________   ___________
Total income                                             2,435           236            963          (69)         3,565

Operating expenses                                     (1,083)         (392)          (233)       (1,486)       (3,194)
Depreciation of operating lease assets                    (23)           (5)          (252)             -         (280)
Provisions for bad and doubtful debts                    (139)         (129)          (247)             1         (514)
Provisions for contingent liabs and commits               (11)           (4)              -          (35)          (50)
Amounts w/o fixed asset investments                          -             2          (513)             -         (511)
                                                   ___________   ___________    ___________   ___________   ___________
Statutory profit before tax                              1,179         (292)          (282)       (1,589)         (984)
                                                   ___________   ___________    ___________   ___________   ___________

2001 profit before tax
                                                Retail Banking        WM&LTS      Wholesale         Group         GROUP
                                                           # m           # m        Banking        Infra.           # m
                                                                                        # m           # m
                                                   ___________   ___________    ___________   ___________   ___________
Net interest income                                      1,586           641            508          (43)         2,692
Non-interest income                                        918         (255)            590           147         1,400
                                                   ___________   ___________    ___________   ___________   ___________
Total income                                             2,504           386          1,098           104         4,092

Operating expenses                                     (1,016)         (392)          (186)         (262)       (1,856)
Depreciation of operating lease assets                    (97)           (7)          (152)             -         (256)
Provisions for bad and doubtful debts                    (142)         (121)              -             -         (263)
Provisions for contingent liabs and commits                (8)             -              -            17             9
Amounts w/o fixed asset investments                          -             -          (256)             -         (256)
                                                   ___________   ___________    ___________   ___________   ___________
Statutory profit before tax                              1,241         (134)            504         (141)         1,470
                                                   ___________   ___________    ___________   ___________   ___________

2000 profit before tax
                                                Retail Banking        WM&LTS      Wholesale         Group         GROUP
                                                           # m           # m        Banking        Infra.           # m
                                                                                        # m           # m
                                                   ___________   ___________    ___________   ___________   ___________
Net interest income                                      1,615           632            441           (8)         2,680
Non-interest income                                        903            41            423           145         1,512
                                                   ___________   ___________    ___________   ___________   ___________
Total income                                             2,518           673            864           137         4,192

Operating expenses                                       (995)         (452)          (155)         (217)       (1,819)
Depreciation of operating lease assets                    (69)           (9)          (100)             -         (178)
Provisions for bad and doubtful debts                    (156)         (117)              -             -         (273)
Provisions for contingent liabs and commits               (11)             3              -          (13)          (21)
Amounts w/o fixed asset investments                          -             2           (34)             -          (32)
                                                   ___________   ___________    ___________   ___________   ___________
Statutory profit before tax                              1,287           100            575          (93)         1,869
                                                   ___________   ___________    ___________   ___________   ___________

Appendix 7.3: Reconciliation of Statutory P&L to "Trading P&L"

Retail Banking
2002                                    Statutory Basis       Profits /              EV  Cost programme         Trading
                                                    # m       losses on       re-basing             # m           Basis
                                                              disposals              #m                             # m
                                                                     #m
                                            ___________     ___________     ___________     ___________     ___________
Net interest income                               1,666               -               -               -           1,666
Non-interest income                                 769               -              32               -             801
                                            ___________     ___________     ___________     ___________     ___________
Total income                                      2,435               -              32               -           2,467

Operating expenses                              (1,083)               -               -              16         (1,067)
Depreciation of operating lease assets             (23)               -               -               -            (23)
Provisions for bad and doubtful debts             (139)               -               -               -           (139)
Provisions for cont liabs and commits              (11)               -               -               -            (11)
Amounts w/o fixed asset investments                   -               -               -               -               -
                                            ___________     ___________     ___________     ___________     ___________
Profit before tax                                 1,179               -              32              16           1,227
                                            ___________     ___________     ___________     ___________     ___________
2001                                    Statutory Basis       Profits /              EV  Cost programme         Trading
                                                    # m       losses on       re-basing             # m           Basis
                                                              disposals              #m                             # m
                                                                     #m
                                            ___________     ___________     ___________     ___________     ___________
Net interest income                               1,586               -               -               -           1,586
Non-interest income                                 918            (49)              34               -             903
                                            ___________     ___________     ___________     ___________     ___________
Total income                                      2,504            (49)              34               -           2,489

Operating expenses                              (1,016)               -               -               -         (1,016)
Depreciation of operating lease assets             (97)               -               -               -            (97)
Provisions for bad and doubtful debts             (142)               -               -               -           (142)
Provisions for cont liabs and commits               (8)               -               -               -             (8)
Amounts w/o fixed asset investments                   -               -               -               -               -
                                            ___________     ___________     ___________     ___________     ___________
Profit before tax                                 1,241            (49)              34               -           1,226
                                            ___________     ___________     ___________     ___________     ___________
2000                                    Statutory Basis       Profits /              EV  Cost programme         Trading
                                                    # m       losses on       re-basing             # m           Basis
                                                              disposals              #m                             # m
                                                                     #m
                                            ___________     ___________     ___________     ___________     ___________
Net interest income                               1,615               -               -               -           1,615
Non-interest income                                 903               -              13               -             916
                                            ___________     ___________     ___________     ___________     ___________
Total income                                      2,518               -              13               -           2,531

Operating expenses                                (995)               -               -               -           (995)
Depreciation of operating lease assets             (69)               -               -               -            (69)
Provisions for bad and doubtful debts             (156)               -               -               -           (156)
Provisions for cont liabs and commits              (11)               -               -               -            (11)
Amounts w/o fixed asset investments                   -               -               -               -               -
                                            ___________     ___________     ___________     ___________     ___________
Profit before tax                                 1,287               -              13               -           1,300
                                            ___________     ___________     ___________     ___________     ___________

Wealth Management and Long-Term Savings
2002                                             Statutory                  EV                Cost             Trading
                                                     basis           re-basing           programme               Basis
                                                       # m                  #m                 # m                 # m
                                               ___________         ___________         ___________         ___________
Net interest income                                    739                   -                   -                 739
Non-interest income                                  (503)                 600                   -                  97
                                               ___________         ___________         ___________         ___________
Total income                                           236                 600                   -                 836

Operating expenses                                   (392)                   -                  14               (378)
Depreciation of operating lease assets                 (5)                   -                   -                 (5)
Provisions for bad and doubtful debts                (129)                   -                   -               (129)
Provisions for cont liabs and commits                  (4)                   -                   -                 (4)
Amounts w/o fixed asset investments                      2                   -                   -                   2
                                               ___________         ___________         ___________         ___________
Profit before tax                                    (292)                 600                  14                 322
                                               ___________         ___________         ___________         ___________
2001                                             Statutory                  EV                Cost             Trading
                                                     basis           re-basing           programme               Basis
                                                       # m                  #m                 # m                 # m
                                               ___________         ___________         ___________         ___________
Net interest income                                    641                   -                   -                 641
Non-interest income                                  (255)                 409                   -                 154
                                               ___________         ___________         ___________         ___________
Total income                                           386                 409                   -                 795

Operating expenses                                   (392)                   -                   -               (392)
Depreciation of operating lease assets                 (7)                   -                   -                 (7)
Provisions for bad and doubtful debts                (121)                   -                   -               (121)
Provisions for cont liabs and commits                    -                   -                   -                   -
Amounts w/o fixed asset investments                      -                   -                   -                   -
                                               ___________         ___________         ___________         ___________
Profit before tax                                    (134)                 409                   -                 275
                                               ___________         ___________         ___________         ___________
2000                                             Statutory                  EV                Cost             Trading
                                                     basis           re-basing           programme               Basis
                                                       # m                  #m                 # m                 # m
                                               ___________         ___________         ___________         ___________
Net interest income                                    632                   -                   -                 632
Non-interest income                                     41                  89                   -                 130
                                               ___________         ___________         ___________         ___________
Total income                                           673                  89                   -                 762

Operating expenses                                   (452)                   -                   -               (452)
Depreciation of operating lease assets                 (9)                   -                   -                 (9)
Provisions for bad and doubtful debts                (116)                   -                   -               (116)
Provisions for cont liabs and commits                    2                   -                   -                   2
Amounts w/o fixed asset investments                      2                   -                   -                   2
                                               ___________         ___________         ___________         ___________
Profit before tax                                      100                  89                   -                 189
                                               ___________         ___________         ___________         ___________

Wholesale Banking
2002                                   Statutory    Profits/   Losses on       Cost    Goodwill         IEM     Trading
                                           Basis   Losses on       Asset       Prog  Impairment  Impairment       Basis
                                             # m   Disposals   Disposals        # m          #m          #m         # m
                                                          #m          #m
                                           _____       _____       _____      _____       _____       _____       _____
Net interest income                          459           -           -          -           -           -         459
Non-interest income                          504        (44)         104          -           -           -         564
                                           _____       _____       _____      _____       _____       _____       _____
Total income                                 963        (44)         104          -           -           -       1,023

Operating expenses                         (233)           -           -          3          16           -       (214)
Depreciation of operating lease            (252)           -           -          -           -          38       (214)
assets

Provisions for bad and doubtful            (247)           -           -          -           -           -       (247)
debts
Provisions for cont liabs and                  -           -           -          -           -           -           -
commits
Amounts w/o fixed asset investments        (513)           -           -          -           -           -       (513)
Losses on asset disposals                      -           -       (104)          -           -           -       (104)
IEM impairment                                 -           -           -          -           -        (38)        (38)
                                           _____       _____       _____      _____       _____       _____       _____
Profit before tax                          (282)        (44)           -          3          16           -       (307)
                                           _____       _____       _____      _____       _____       _____       _____

2001                                   Statutory    Profits/   Losses on       Cost    Goodwill         IEM     Trading
                                           Basis   Losses on       Asset       Prog  Impairment  Impairment       Basis
                                             # m   Disposals   Disposals        # m          #m          #m         # m
                                                          #m          #m
                                           _____       _____       _____      _____       _____       _____       _____
Net interest income                          508           -           -          -           -           -         508
Non-interest income                          590           -          15          -           -           -         605
                                           _____       _____       _____      _____       _____       _____       _____
Total income                               1,098           -          15          -           -           -       1,113

Operating expenses                         (186)           -           -          -           -           -       (186)
Depreciation of operating lease            (152)           -           -          -           -           -       (152)
assets

Provisions for bad and doubtful                -           -           -          -           -           -           -
debts
Provisions for cont liabs and                  -           -           -          -           -           -           -
commits
Amounts w/o fixed asset investments        (256)           -           -          -           -           -       (256)
Losses on asset disposals                      -           -        (15)          -           -           -        (15)
                                           _____       _____       _____      _____       _____       _____       _____
Profit before tax                            504           -           -          -           -           -         504
                                           _____       _____       _____      _____       _____       _____       _____

2000                                   Statutory    Profits/   Losses on       Cost    Goodwill         IEM     Trading
                                           Basis   Losses on       Asset       Prog  Impairment  Impairment       Basis
                                             # m   Disposals   Disposals        # m          #m          #m         # m
                                                          #m          #m
                                           _____       _____       _____      _____       _____       _____       _____
Net interest income                          441           -           -          -           -           -         441
Non-interest income                          423           -           -          -           -           -         423
                                           _____       _____       _____      _____       _____       _____       _____
Total income                                 864           -           -          -           -           -         864

Operating expenses                         (155)           -           -          -           -           -       (155)
Depreciation of operating lease            (100)           -           -          -           -           -       (100)
assets
Provisions for bad and doubtful                -           -           -          -           -           -           -
debts
Provisions for cont liabs and                  -           -           -          -           -           -           -
commits
Amounts w/o fixed asset investments         (34)           -           -          -           -           -        (34)
                                           _____       _____       _____      _____       _____       _____       _____
Profit before tax                            575           -           -          -           -           -         575
                                           _____       _____       _____      _____       _____       _____       _____

Group Infrastructure
2002                                   Statutory   Profits /    Goodwill    Goodwill       Stock       Cost     Trading
                                           Basis   Losses on   Impairm't     Amort'n     Options       Prog       Basis
                                             # m   Disposals          #m          #m          #m         #m         # m
                                                          #m
                                           _____       _____       _____       _____       _____      _____       _____
Net interest income                        (175)           -           -           -           -          -       (175)
Non-interest income                          106           -           -           -           -          -         106
                                           _____       _____       _____       _____       _____      _____       _____
Total income                                (69)           -           -           -           -          -        (69)

Operating expenses                       (1,486)           -       1,122          64          37         11       (252)
Depreciation of operating lease                -           -           -           -           -          -           -
assets
Provisions for bad and doubtful                1           -           -           -           -          -           1
debts
Provisions for cont liabs and               (35)           -           -           -           -          -        (35)
commits
Amounts w/o fixed asset investments            -           -           -           -           -          -           -
                                           _____       _____       _____       _____       _____      _____       _____
Profit before tax                        (1,589)           -       1,122          64          37         11       (355)
                                           _____       _____       _____       _____       _____      _____       _____

2001                                   Statutory   Profits /    Goodwill    Goodwill       Stock       Cost     Trading
                                           Basis   Losses on   Impairm't     Amort'n     Options       Prog       Basis
                                             # m   Disposals          #m          #m          #m         #m         # m
                                                          #m
                                           _____       _____       _____       _____       _____      _____       _____
Net interest income                         (43)           -           -           -           -          -        (43)
Non-interest income                          147        (81)           -           -           -          -          66
                                           _____       _____       _____       _____       _____      _____       _____
Total income                                 104        (81)           -           -           -          -          23

Operating expenses                         (262)           -           -          36           -          -       (226)
Depreciation of operating lease                -           -           -           -           -          -           -
assets
Provisions for bad and doubtful                -           -           -           -           -          -           -
debts
Provisions for cont liabs and                 17           -           -           -           -          -          17
commits
Amounts w/o fixed asset investments            -           -           -           -           -          -           -
                                           _____       _____       _____       _____       _____      _____       _____
Profit before tax                          (141)        (81)           -          36           -          -       (186)
                                           _____       _____       _____       _____       _____      _____       _____

2000                                   Statutory   Profits /    Goodwill    Goodwill       Stock       Cost     Trading
                                           Basis   Losses on   Impairm't     Amort'n     Options       Prog       Basis
                                             # m   Disposals          #m          #m          #m         #m         # m
                                                          #m
                                           _____       _____       _____       _____       _____      _____       _____
Net interest income                          (8)           -           -           -           -          -         (8)
Non-interest income                          145        (65)           -           -           -          -          80
                                           _____       _____       _____       _____       _____      _____       _____
Total income                                 137        (65)           -           -           -          -          72

Operating expenses                         (217)           -           -          12           -          -       (205)
Depreciation of operating lease                -           -           -           -           -          -           -
assets
Provisions for bad and doubtful              (1)           -           -           -           -          -         (1)
debts
Provisions for cont liabs and               (12)           -           -           -           -          -        (12)
commits
Amounts w/o fixed asset investments            -           -           -           -           -          -           -
                                           _____       _____       _____       _____       _____      _____       _____
Profit before tax                           (93)        (65)           -          12           -          -       (146)
                                           _____       _____       _____       _____       _____      _____       _____

Appendix 7.4: Detailed reconciliation of Statutory P&L to "Trading P&L"

2002 profit before tax
                                                         Retail            WM&LTS  Wholesale Banking              Group
                                                        Banking               # m                # m    Infrastructure.
                                                            # m                                                     # m
                                                    ___________       ___________        ___________        ___________
Stated statutory net interest income                      1,666               739                459              (175)
                                                    ___________       ___________        ___________        ___________
'Trading' net interest income                             1,666               739                459              (175)

Stated statutory non-interest income                        769             (503)                504                106

Trading adjustments:

- Embedded value re-basing                                   32               600                  -                  -
- Wholesale Banking losses on asset disposals                 -                 -                104                  -
- Other asset disposals                                       -                 -               (44)                  -
                                                    ___________       ___________        ___________        ___________
'Trading' non-interest income                               801                97                564                106
                                                    ___________       ___________        ___________        ___________
'Trading' total income                                    2,467               836              1,023               (69)

Stated statutory operating expenses                     (1,083)             (392)              (233)            (1,486)

Trading adjustments:

- Goodwill charges                                            -                 -                 16              1,186
- Cost programme implementation                              16                14                  3                 11
- Share write-downs                                           -                 -                  -                 37
                                                    ___________       ___________        ___________        ___________
'Trading' operating expenses                            (1,067)             (378)              (214)              (252)

Stated statutory depreciation of operating
lease assets                                               (23)               (5)              (252)                  -

Trading adjustments:

- IEM impairment                                              -                 -                 38                  -
                                                    ___________       ___________        ___________        ___________
'Trading' depreciation of operating lease
assets                                                     (23)               (5)              (214)                  -

Provisions for bad and doubtful debts                     (139)             (129)              (247)                  1
Provisions for contingent liabs and commits                (11)               (4)                  -               (35)
Amounts written off fixed asset investments                   -                 2              (513)                  -
Wholesale Banking losses on asset disposals                   -                 -              (104)                  -
IEM impairment                                                -                 -               (38)                  -
                                                    ___________       ___________        ___________        ___________
'Trading' profit before tax                               1,227               322              (307)              (355)
                                                    ___________       ___________        ___________        ___________

2001 profit before tax
                                                         Retail            WM&LTS  Wholesale Banking              Group
                                                        Banking               # m                # m    Infrastructure.
                                                            # m                                                     # m
                                                    ___________       ___________        ___________        ___________
Stated statutory net interest income                      1,586               641                508               (24)

Prior year restatements:

- RCI restatement                                             -                 -                  -               (19)
                                                    ___________       ___________        ___________        ___________
Restated 'trading' net interest income                    1,586               641                508               (43)
Stated statutory non-interest income                        952               154                590                147

Prior year restatements:

- Embedded value re-basing                                 (34)             (409)                  -                  -

Trading adjustments:

- Embedded value re-basing                                   34               409                  -                  -
- Wholesale Banking losses on asset disposals                 -                 -                 15                  -
- Other asset disposals                                    (49)                 -                  -               (81)
                                                    ___________       ___________        ___________        ___________
Restated 'trading' non-interest income                      903               154                605                 66
                                                    ___________       ___________        ___________        ___________
Restated 'trading' total income                           2,489               795              1,113                 23

Stated statutory operating expenses                     (1,016)             (392)              (186)              (256)

Prior year restatements:

- Share write-downs                                           -                 -                  -                (6)

Trading adjustments:

- Goodwill charges                                            -                 -                  -                 36
                                                    ___________       ___________        ___________        ___________
Restated 'trading' operating expenses                   (1,016)             (392)              (186)              (226)

Depreciation of operating lease assets                     (97)               (7)              (152)                  -
Provisions for bad and doubtful debts                     (142)             (121)                  -                  -
Provisions for contingent liabs and commits                 (8)                 -                  -                 17
Amounts written off fixed asset investments                   -                 -              (256)                  -
Wholesale Banking losses on asset disposals                   -                 -               (15)                  -
                                                    ___________       ___________        ___________        ___________
Restated 'trading' profit before tax                      1,226               275                504              (186)
                                                    ___________       ___________        ___________        ___________

2000 profit before tax
                                                         Retail            WM&LTS  Wholesale Banking              Group
                                                        Banking               # m                # m    Infrastructure.
                                                            # m                                                     # m
                                                    ___________       ___________        ___________        ___________
Stated statutory net interest income                      1,615               632                441                (8)
                                                    ___________       ___________        ___________        ___________
Restated 'trading' net interest income                    1,615               632                441                (8)

Stated statutory non-interest income                        916               130                423                145

Prior year restatements:

- Embedded value re-basing                                 (13)              (89)                  -                  -

Trading adjustments:

- Embedded value re-basing                                   13                89                  -                  -
- Other asset disposals                                       -                 -                  -               (65)
                                                    ___________       ___________        ___________        ___________
Restated 'trading' non-interest income                      916               130                423                 80
                                                    ___________       ___________        ___________        ___________
Restated 'trading' total income                           2,531               762                864                 72

Stated statutory operating expenses                       (995)             (452)              (155)              (213)

Prior year restatements:

- Share write-downs                                           -                 -                  -                (4)

Trading adjustments:

- Goodwill charges                                            -                 -                  -                 12
                                                    ___________       ___________        ___________        ___________
Restated 'trading' operating expenses                     (995)             (452)              (155)              (205)

Depreciation of operating lease assets                     (69)               (9)              (100)                  -
Provisions for bad and doubtful debts                     (156)             (116)                  -                (1)
Provisions for contingent liabs and commits                (11)                 2                  -               (12)
Amounts written off fixed asset investments                   -                 2               (34)                  -
                                                    ___________       ___________        ___________        ___________
Restated 'trading' profit before tax                      1,300               189                575              (146)
                                                    ___________       ___________        ___________        ___________





Appendix 8: Trading profit and loss account by business segment

Retail Banking 2002                                            Retail Bank            AN        General         Total
                                                                       # m          Life      Insurance           # m
                                                                                     # m            # m
                                                               ___________   ___________    ___________   ___________
Net interest income                                                  1,661             8            (3)         1,666

Fees and commissions receivable                                        354            61            148           563
Fees and commissions payable                                          (38)             -              -          (38)
                                                               ___________   ___________    ___________   ___________
Net fees and commissions                                               316            61            148           525
Other operating income                                                 128           147              1           276
                                                               ___________   ___________    ___________   ___________
Non-interest income                                                    444           208            149           801
                                                               ___________   ___________    ___________   ___________
Total operating income                                               2,105           216            146         2,467

Salaries and other staff costs                                       (502)           (6)           (10)         (518)
Bank, legal, marketing and professional expenses                      (53)           (1)           (11)          (65)
Software, computer and other administration expenses                 (233)           (4)           (30)         (267)
Depreciation and amortisation                                         (62)           (-)            (-)          (62)
Other property and equipment expenses                                (152)           (-)            (3)         (155)
                                                               ___________   ___________    ___________   ___________
Operating expenses                                                 (1,002)          (11)           (54)       (1,067)

Depreciation on operating lease assets                                (23)             -              -          (23)
Provisions for bad and doubtful debts                                (139)             -              -         (139)
Provisions for contingent liabilities and commitments                 (11)             -              -          (11)
                                                               ___________   ___________    ___________   ___________
Profit before tax                                                      930           205             92         1,227
                                                               ___________   ___________    ___________   ___________
2001

Net interest income                                                  1,579            11           (4)         1,586

Fees and commissions receivable                                        367            51           133           551
Fees and commissions payable                                          (55)             -           (1)          (56)
                                                               ___________   ___________   ___________   ___________
Net fees and commissions                                               312            51           132           495
Other operating income                                                 253           153             2           408
                                                               ___________   ___________   ___________   ___________
Non-interest income                                                    565           204           134           903
                                                               ___________   ___________   ___________   ___________
Total operating income                                               2,144           215           130         2,489

Salaries and other staff costs                                       (479)           (5)          (10)         (494)
Bank, legal, marketing and professional expenses                      (97)           (1)             -          (98)
Software, computer and other administration expenses                 (196)           (3)          (22)         (221)
Depreciation and amortisation                                         (68)             -           (6)          (74)
Other property and equipment expenses                                (124)           (1)           (4)         (129)
                                                               ___________   ___________   ___________   ___________
Operating expenses                                                   (964)          (10)          (42)       (1,016)

Depreciation on operating lease assets                                (97)             -             -          (97)
Provisions for bad and doubtful debts                                (142)             -             -         (142)
Provisions for contingent liabilities and commitments                  (5)           (3)             -           (8)
                                                               ___________   ___________   ___________   ___________
Profit before tax                                                      936           202            88         1,226
                                                               ___________   ___________   ___________   ___________

                                                                                                 2002             2001
                                                                                           ___________     ___________
Cost: income ratio (%)                                                                          43.7%             42.5%

Retail Banking net interest spread (%)                                                          1.79%             1.86%
Retail Banking net interest yield (%)                                                           4.93%             5.93%
Retail Banking net interest cost (%)                                                            3.14%             4.07%

Retail Banking margin (%)                                                                       2.03%             2.11%

Average product holdings per active customer                                                     2.11              2.13
Average product holdings per bank account customer                                               2.82              2.83

Average risk weighted assets (gross of securitisations) (# bn)                                   41.6              38.4
Post-tax return on regulatory equity (RoE) (%)                                                  24.5%             26.2%

                                                Scottish    Scottish          FN  Wealth Mgmt        cahoot        2002
                                                  Mutual        Prov         # m          # m           # m       Total
Wealth Management & Long-Term Savings 2002           # m         # m                                                # m
                                                  ______      ______      ______       ______        ______      ______
Net interest income                                   29          55         464          165            26         739

Fees and commissions receivable                        2           -         108           50            10         170
Fees and commissions payable                         (2)           -       (194)         (16)           (6)       (218)
                                                  ______      ______      ______       ______        ______      ______
Net fees and commissions                               -           -        (86)           34             4        (48)
Other operating income                               108         (8)          38            7             -         145
                                                  ______      ______      ______       ______        ______      ______
Non-interest income                                  108         (8)        (48)           41             4          97
                                                  ______      ______      ______       ______        ______      ______
Total operating income                               137          47         416          206            30         836

Salaries and other staff costs                       (2)           -       (103)         (68)          (12)       (185)
Bank, legal, marketing and prof. expenses              -           -        (20)         (23)          (21)        (64)
Software, computer and other administration
expenses                                             (2)         (1)        (28)         (44)           (8)        (83)
Depreciation and amortisation                          -           -         (6)          (5)           (1)        (12)
Other property and equipment expenses                  -           -        (25)          (8)           (1)        (34)
                                                  ______      ______      ______       ______        ______      ______
Operating expenses                                   (4)         (1)       (182)        (148)          (43)       (378)

Depreciation of operating lease assets                 -           -         (5)            -             -         (5)
Provisions for bad and doubtful debts                  -           -       (115)          (2)          (12)       (129)
Provisions for contingent liabilities &
commitments                                            -           -         (4)            -             -         (4)
Amounts written off fixed asset investments            -           -           -            2             -           2
                                                       
                                                  ______      ______      ______       ______        ______      ______
Profit/(loss) before tax                             133          46         110           58          (25)       (322)
                                                  ______      ______      ______       ______        ______      ______

Wealth Management & Long-Term Savings 2001       Scottish     Scottish          FN  Wealth Mgmt      cahoot        2001
                                                   Mutual         Prov                                            Total
                                                      # m          # m         # m          # m         # m         # m 
                                                   ______       ______      ______       ______      ______      ______
Net interest income                                    16           27         461          143         (6)         641

Dealing profits                                         2            -           -            -           -           2
Dividend Income                                         -            -           -            2           -           2
Fees and commissions receivable                         5            -         118           38           2         163
Fees and commissions payable                          (1)            -       (183)         (12)         (2)       (198)
                                                   ______       ______      ______       ______      ______      ______
Net fees and commissions                                4            -        (65)           26           -        (35)
Other operating income                                146            3          32            4           -         185
                                                   ______       ______      ______       ______      ______      ______
Non-interest income                                   152            3        (33)           32           -         154
                                                   ______       ______      ______       ______      ______      ______
Total operating income                                168           30         428          175         (6)         795

Salaries and other staff costs                        (2)            -        (89)         (57)         (6)       (154)
Bank, legal, marketing and prof. expenses               -            -        (12)         (20)        (28)        (60)
Software, computer and other administration
expenses                                              (2)            -        (96)         (32)        (14)       (144)
Depreciation and amortisation                           -            -         (5)          (5)         (1)        (11)
Other property and equipment expenses                   -            -        (12)         (10)         (1)        (23)
                                                   ______       ______      ______       ______      ______      ______
Operating expenses                                    (4)            -       (214)        (124)        (50)       (392)

Depreciation of operating lease assets                  -            -         (7)            -           -         (7)
Provisions for bad and doubtful debts                   -            -       (113)          (1)         (7)       (121)
                                                   ______       ______      ______       ______      ______      ______
Profit/(loss) before tax                              164           30          94           50        (63)         275
                                                   ______       ______      ______       ______      ______      ______

                                                                                               2002                2001
                                                                                        ___________         ___________
Wholesale Banking 2002
                                                                                                # m                 # m
                                                                                        ___________         ___________
Net interest income                                                                             459                 508

Dealing profits                                                                                 103                 174
Fees and commissions receivable                                                                  44                  91
Fees and commissions payable                                                                   (21)                (18)
                                                                                        ___________         ___________
Net fees and commissions                                                                         23                  73
Other operating income                                                                          438                 358
                                                                                        ___________         ___________
Non-interest income                                                                             564                 605
                                                                                        ___________         ___________
Total operating income                                                                        1,023               1,113

Salaries and other staff costs                                                                (111)               (111)
Bank, legal, marketing and professional expenses                                               (13)                (11)
Software, computer and other administration expenses                                           (74)                (51)
Depreciation and amortisation (excluding operating leases)                                      (7)                 (6)
Other property and equipment expenses                                                           (9)                 (7)
                                                                                        ___________         ___________
Operating expenses                                                                            (214)               (186)

Depreciation of operating lease assets                                                        (214)               (152)

Provisions for bad and doubtful debts                                                         (247)                   -
Amounts written off fixed asset investments                                                   (513)               (256)
Losses on disposal of credit impaired assets                                                  (104)                (15)
IEM impairment                                                                                 (38)                   -
                                                                                        ___________         ___________
(Loss) / profit before tax                                                                    (307)                 504
                                                                                        ___________         ___________

Cost: income ratio (%)                                                                         26.5                19.4
Net interest margin (%)                                                                        0.40                0.45
Average interest earning assets (#bn)                                                         115.0               112.9
Post-tax return on regulatory equity (%)                                                      (8.4)                12.4
                                                                                        ___________         ___________
Group Infrastructure 2002                                                                      2002                2001

                                                                                                # m                 # m
                                                                                        ___________         ___________
Net interest income                                                                           (175)                (43)

Dividend income                                                                                   -                   1
Fees and commissions receivable                                                                  10                   1
Fees and commissions payable                                                                      2                 (3)
                                                                                        ___________         ___________
Net fees and commissions                                                                         12                 (2)
Other operating income                                                                           94                  67
                                                                                        ___________         ___________
Non-interest income                                                                             106                  66

Total operating income                                                                         (69)                  23

Salaries and other staff costs                                                                 (74)                (57)
Bank, legal, marketing and professional expenses                                               (39)                (56)
Software, computer and other administration expenses                                           (99)                (68)
Depreciation and amortisation                                                                  (22)                (23)
Other property and equipment expenses                                                          (18)                (22)
                                                                                        ___________         ___________
Operating expenses                                                                            (252)               (226)

Provisions for bad & doubtful debts                                                               1                   -
Provisions for contingent liabilities and commitments                                          (35)                  17
                                                                                        ___________         ___________
Loss before tax                                                                               (355)               (186)
                                                                                        ___________         ___________

Appendix 9: Life Assurance disclosures

Modified statutory solvency basis
                                                                                   31 December             31 December
                                                                                          2002                    2001
                                                                                           # m                     # m
                                                                                   ___________             ___________
Summarised profit and loss account

Earned premiums (net of reinsurance)                                                     3,026                   3,776
Net investment returns                                                                   1,115                   1,015
Unrealised gains on investments                                                              -                       1
Other income and charges                                                                    16                   7,871
                                                                                   ___________             ___________
Total income                                                                             4,157                  12,663

Claims paid (net of reinsurance)                                                       (2,646)                 (1,990)
Changes in technical provisions                                                            461                 (9,042)
Operating expenses                                                                       (433)                   (375)
Investment expenses and charges                                                          (951)                   (335)
Unrealised losses on investments                                                       (2,319)                 (1,494)
Other technical charges net of reinssurance                                               (61)                    (48)
Tax attributable to the long-term business fund                                             29                     195
Transfer to the fund for future appropriations                                             879                     401
                                                                                   ___________             ___________
Total expenditure                                                                      (5,041)                (12,688)

Balance on the technical account - long-term business                                    (884)                    (25)

Tax credit attributable to balance on the technical account -
long-term business                                                                        (49)                       9
Income in the shareholders' funds                                                           91                      72
Expenses in the shareholders' funds                                                       (29)                    (23)
Goodwill amortisation and impairment                                                     (588)                    (18)
                                                                                   ___________             ___________
Operating (loss) / profit on ordinary activities before tax                            (1,459)                      15

Tax credit / (charge) on (loss) / profit on ordinary activities                             29                    (23)
                                                                                   ___________             ___________
Loss for the financial year                                                            (1,430)                     (8)
                                                                                   ___________             ___________
Summarised balance sheet

Investments                                                                             19,990                  21,022
Assets held to cover linked liabilities                                                  6,628                   7,962
Debtors and prepayments and other accrued income                                         3,814                   2,842
Other assets                                                                             1,592                   1,764
                                                                                   ___________             ___________
Total assets (1)                                                                        32,024                  33,590
                                                                                   ___________             ___________
Technical provisions                                                                    20,069                  18,509
Technical provisions for linked liabilities                                              6,699                   7,988
Fund for future appropriations                                                           (995)                   (116)
Subordinated liabilities                                                                 1,535                   1,488
Other creditors                                                                          2,103                   2,546
Shareholders' equity                                                                     2,613                   3,175
                                                                                   ___________             ___________
Total liabilities                                                                       32,024                  33,590
                                                                                   ___________             ___________
(1) Total assets disclosed on the face of the balance sheet as:

Long-term assurance business attributable to the shareholders                            2,613                   3,175
Long-term assurance business attributable to the policy holders                         29,411                  30,415
                                                                                   ___________             ___________
Total                                                                                   32,024                  33,590
                                                                                   ___________             ___________


The above disclosures have been extracted from draft accounts prepared in
compliance with the special provisions relating to insurance groups of Section
255A and Schedule 9A to the Companies Act 1985. The accounts are prepared in
accordance with applicable UK accounting standards under the historical cost
accounting rules modified to include the revaluation of investments. The
accounts have also been prepared in accordance with the Statement of Recommended
Practice on Accounting for Insurance Business issued by the Association of
British Insurers in December 1998.

On 1 August 2001 the long-term business of The Scottish Provident Institution
was transferred to Scottish Provident Limited in accordance with Schedule 2c of
the former Insurance Companies Act 1982. The value of assets and long-term
business technical provisions transferred on that date are the main components
of the "other income and charges" and "changes in technical provisions" in the
2001 Profit and Loss Account.

Reconciliation of embedded value to modified statutory solvency basis

                                                                         12 months to 31 December 2002
                                                                     AN             SMA              SP           Total
                                                                   Life
                                                                    # m             # m             # m             # m
                                                            ___________     ___________     ___________     ___________
Reconciliation of profit and loss

Income from long-term assurance business after the
re-basing of embedded value                                          69           (246)            (51)           (228)

Net present value of future profits                                (21)           (153)              14           (160)
Timing differences                                                 (24)           (493)             (2)           (519)
Shareholder fund earnings                                            43              14               8              65
Goodwill                                                              -               -           (588)           (588)
                                                            ___________     ___________     ___________     ___________
Modified statutory solvency profit / (loss) for the                  67           (878)           (619)         (1,430)
financial year after tax                                    ___________     ___________     ___________     ___________

                                                                         12 months to 31 December 2001
                                                                     AN             SMA              SP           Total
                                                                   Life
                                                                    # m             # m             # m             # m
                                                            ___________     ___________     ___________     ___________
Reconciliation of profit and loss

Income from long-term assurance business after the
re-basing of embedded value                                          75           (117)            (37)            (79)

Net present value of future profits                                (43)           (109)               3           (149)
Timing differences                                                   13             177               -             190
Shareholder fund earnings                                            36               9               3              48
Goodwill                                                              -               -            (18)            (18)
                                                            ___________     ___________     ___________     ___________
Modified statutory solvency profit / (loss) for the                  81            (40)            (49)             (8)
financial year after tax                                    ___________     ___________     ___________     ___________

The above tables reconcile the embedded value earnings to the earnings in the
individual Life companies statutory accounts produced in accordance with the
Statement of Recommended Practice on Accounting in Insurance Business issued by
the Association of British Insurers in December 1998.

The main differences between accounting methods are the inclusion of the
discounted value of future profits in the embedded value based accounts and
timing differences (including deferred acquisition costs) substantially due to
the prudential treatment of policies with guarantees within the Modified
Statutory Solvency Basis. In particular the statutory reserve for With-profits
Bonds with guarantees on certain policy anniversaries must reflect the fact that
all policies will reach the policy guarantee date and that they will also all
exercise their option. The embedded value, however, adopts best estimate
assumptions for persistency and can also allow for some future equity gains from
the current levels of the market whereas the statutory liability does not.

Goodwill appears as a reconciling item between the two methods as it is held
centrally in the Abbey National Group accounts. In addition, some goodwill also
appears in the individual company accounts under the modified statutory solvency
basis.

Principal assumptions used
                                                                                              2002                 2001

                                                                                                 %                    %
                                                                                       ___________          ___________
Risk adjusted discount rate
Post-tax investment return:                                                                    8.5                  8.5
Equities - pension business                                                                    7.0                  7.0
Equities - life business                                                                       7.5                  7.5
Gilts                                                                                          5.0                  5.0
Corporate bonds                                                                               5.75                 5.75
Inflation (indexation)                                                                         2.5                  2.5
Inflation (expenses)                                                                           3.5                  3.5
                                                                                       ___________          ___________

Demographic assumptions in respect of mortality and morbidity have been derived
from the relevant company's operating experience together with information
gathered within the life assurance industry on likely future trends.

Product persistency and expense assumptions are derived from the experience of
the relevant company. In the case of expenses the business operates an
activity-based cost model to attribute costs between those relating to the
acquisition of new business and those to support the administration of in-force
business. The resulting assumptions are then used within the overall basis for
calculating new business contribution and the value of in-force business.

Current tax rates and applicable legislation for the relevant territory
applicable to each company are assumed to remain unchanged into the future
except where changes in future tax rates have already been announced.

Current methods and bases for calculating statutory reserves are assumed to
continue unaltered, as are bases used to calculate early surrender values.

The value of in-force business allows for future premiums receivable under
regular premium business but does not include any non-contractual increments nor
rebate premiums due from the Department of Social Security. Any such receipts
will be included in the value of new business in a future year when such
premiums are received.

Methodology

The shareholders' interest in the long-term business operations is represented
by the embedded value. The embedded value is the total of the net assets of the
long-term operations and the present value at risk discount rates (which
incorporate a risk margin) of the projected releases to shareholders arising
from the business in-force. The releases to shareholders are obtained by
projecting forward the in-force business at the end of the period using the
assumptions described above.

The embedded value profit over the year is then measured as the movement in the
embedded value over the year, adjusted for any capital injections or dividends
paid. Pre-tax profits are obtained by taking this net of tax movement and
grossing up at the applicable rate of tax for the company concerned.

Alternative assumptions

The following table illustrates the sensitivity of the new business contribution
and value of in-force business to changes in key economic assumptions:

                                           New business contribution                Value of in-force business

                                             Investment        Discount rate           Investment        Discount rate
                                           return rates                              return rates
                                                    # m                  # m                  # m                  # m
                                            ___________          ___________          ___________          ___________
Increase of one percentage point                   16.5               (16.3)                 95.5               (81.4)
Decrease of one percentage point                 (15.8)                 17.6               (91.3)                 90.9
                                            ___________          ___________          ___________          ___________

The sensitivities shown here are calculated by changing the particular
assumption in isolation and do not contain any other assumption changes which
may normally be made alongside such a change in determining a mutually
consistent economic basis.

Changes in investment return rates will have the impact of changing the future
releases to shareholders as the projected cashflows will increase or decrease in
the future. Changes in discount rates do not change the projected releases, only
the present value of them.

Life assurance - new business by geography
                                                                31 December          31 December          31 December

                                                                       2002                 2001                 2000
                                                                        # m                  # m                  # m
                                                                ___________          ___________          ___________
United Kingdom annualised equivalent                                    428                  495                  485
Non-United Kingdom annualised equivalent                                111                  120                   53
                                                                ___________          ___________          ___________
                                                                        539                  615                  538
                                                                ___________          ___________          ___________

FORWARD LOOKING STATEMENTS

This document contains certain "forward-looking statements" with respect to
certain of Abbey National's plans and its current goals and expectations
relating to its future financial condition, performance and results. By their
nature, all forward-looking statements involve risk and uncertainty because they
relate to future events and circumstances which are beyond Abbey National's
control including among other things, UK domestic and global economic and
business conditions, market related risks such as fluctuations in interest rates
and exchange rates, the policies and actions of regulatory authorities, the
impact of competition, inflation, deflation, the timing, impact and other
uncertainties of future acquisitions or combinations within relevant industries,
as well as the impact of tax and other legislation and other regulations in the
jurisdictions in which Abbey National and its affiliates operate. As a result,
Abbey National's actual future financial condition, performance and results may
differ materially from the plans, goals, and expectations set forth in Abbey
National's forward-looking statements.

Other information


 1. The financial information in this preliminary statement does not constitute
    statutory accounts as defined in s240 of the Companies Act 1985. The
    financial information for the full preceding year is based on the statutory
    accounts for the year ended 31 December 2001. The auditors have reported on
    those accounts; their reports were unqualified and did not contain
    statements under s237(2) or (3) Companies Act 1985. Those accounts have been
    delivered to the Registrar of Companies.

 2. The financial information in this release is prepared on the basis of the
    accounting policies as stated in the previous year's financial statements,
    except for the expensing of stock options, providing for deferred tax on a
    full provision basis (FRS 19), and the reclassification of Reserve Capital
    Instruments (UITF Abstract 33) and embedded value. A summary of all
    accounting restatements is included in Appendix 4, with a detailed
    reconciliation included in Appendix 7.

 3. An annual report on Form 20-F is expected to be filed with the Securities and
    Exchange Commission in the United States of America on 7 March 2003.

 4. The preliminary statement was approved by the board of directors of Abbey
    National plc on 25 February 2003.

 5. The ex-dividend date is 19 March 2003; the record date is 21 March 2003; the
    payment date is 6 May 2003; the scrip election date is 28 March 2003.

 6. The scrip price will be calculated utilising the average of the mid-market
    price of Abbey National plc shares over the period 19 - 21 March 2003. The
    scrip share price can be obtained from 24 March 2003 on the Abbey National
    Group web site: www.abbeynational.com or by telephoning Abbey National
    Shareholder Services on 0870 532 9430.

 7. The AGM will take place on 24 April 2003.

 8. The 2003 interim results announcement is expected to be on 30 July 2003.

 9. This report will also be available on the Abbey National Group web site:
    www.abbeynational.com from 26 February 2003.

Jon Burgess

Head of Investor Relations

For further information contact:

investor@abbeynational.co.uk


Tel: (020) 7756 4181

(020) 7756 4184



  Abbey National plc Registered Office: Abbey National House, 2 Triton Square,
                         Regent's Place, London NW1 3AN



                      This information is provided by RNS
            The company news service from the London Stock Exchange
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