Walmart+ and InHome Combine to Become the Ultimate Membership
July 06 2022 - 11:30AM
Business Wire
Walmart creates a seamless experience for
Walmart+ members by adding InHome direct-to-fridge delivery as
option for millions nationwide
Starting today, Walmart’s popular InHome Delivery Service, which
delivers groceries straight to your fridge, is now available as an
optional add-on within Walmart+. What were previously two
standalone memberships are joining forces to bring all delivery
capabilities into a single, streamlined experience, allowing new
and existing members to choose the membership plan that appeals the
most to them based on the type of delivery service they want.
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Walmart+ and InHome Combine to Become the
Ultimate Membership (Photo: Business Wire)
Bringing InHome under the Walmart+ umbrella is what customers
asked for as it allows them to complete all their membership needs
in a single place – whether signing up for a 30-day Walmart+ trial,
purchasing their membership, or opting to “Plus Up” to InHome
delivery.
“When Walmart+ members ask for something, we work around the
clock to make it happen for them,” said Chris Cracchiolo, Senior
Vice President & General Manager of Walmart+. “Our members want
options and a shopping experience that is easy to navigate and
accommodates their individual needs, while saving them time and
money—this is true now more than ever.”
As of today, Walmart is also launching InHome in several new
markets including Miami, Tampa, Orlando, Dallas, Austin, San Jose
and San Francisco, nearly doubling the footprint where this service
is available. As that added layer of convenience, InHome delivery
enables customers to pick and choose where their groceries are
delivered – anywhere from their doorstep to directly into the
refrigerator. The InHome service is both ultra-convenient and
secure.
Members of Walmart+’s $12.95 a month/$98 a year program can now
add unlimited fee-free and tip-free InHome delivery for an extra $7
a month or $40 per year. That is $138 annually for both, $10 less
than previous annual pricing when Walmart+ and InHome were separate
memberships. New customers who sign up for both services also get
to enjoy the lower rate of the combined programs.
“We know how much InHome members love this service – they see
the same familiar faces and build real relationships with our
associates, who help them get through their busy weeks,” said
Whitney Pegden, Vice President and General Manager, InHome at
Walmart. “InHome has one of the highest customer experience ratings
in the business, and now we’ve made it even easier to access in
even more locations as we grow to reach over 30 million households
by the end of the year.”
Walmart’s eCommerce sales grew by 38% over the last two years,
and Walmart continues to invest in the delivery space to create a
seamless, flexible experience for customers. Additionally, the
retailer is ramping up delivery slot capacity by 35% this year to
meet growing demand and continues to expand to new markets.
Customers include everyone from people with mobility issues who
need additional help with their groceries, to busy families who are
happy to erase one more thing from their to-do list as they return
home to a refrigerator stocked with fresh food.
For more information about InHome or to schedule a delivery,
visit https://www.walmart.com/plus.
About Walmart
Walmart Inc. (NYSE: WMT) helps people around the world save
money and live better — anytime and anywhere — in retail stores,
online, and through their mobile devices. Each week, approximately
230 million customers and members visit more than 10,500 stores and
clubs under 46 banners in 24 countries and eCommerce websites. With
fiscal year 2022 revenue of $573 billion, Walmart employs
approximately 2.3 million associates worldwide. Walmart continues
to be a leader in sustainability, corporate philanthropy and
employment opportunity. Additional information about Walmart can be
found by visiting corporate.walmart.com, on Facebook at
facebook.com/walmart and on Twitter at twitter.com/walmart.
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