U.S. Bank Names Retail Veteran to Lead Omnichannel Experience Team
June 20 2016 - 12:35PM
Business Wire
U.S. Bank has named Beau Gray to lead the omnichannel experience
team, overseeing experience design and strategy for how customers
digitally interact throughout the U.S. Bank ecosystem. Gray comes
to U.S. Bank from Best Buy, where he was a leader in customer
experience and strategy. He is based in Minneapolis.
“U.S. Bank is committed to providing customers a consistent
experience with the bank whether they come to us through mobile,
online, ATM, by phone or in person at the branch,” said Gareth
Gaston, executive vice president of omnichannel banking at U.S.
Bank. “Beau brings great experience and vision to make the customer
experience great. We are thrilled to have him on our team.”
Gray is passionate about design and the customer experience,
having held similar positions in the retail industry for more than
15 years. He was vice president of customer experience and strategy
at Best Buy where he led a large group of experience strategists,
analysts, researchers and designers. He has had similar roles at
American Eagle Outfitters and Kohl’s. He holds three patents and
studied communication at the University of Pennsylvania.
An enthusiastic volunteer, Gray has shared his expertise and
support to a wide variety of organizations including Habitat for
Humanity, National Go Green/Urban Ecology and Milwaukee Innovation
Week.
About U.S. BankU.S. Bancorp (NYSE: USB) with $429 billion
in assets as of March 31, 2016, is the parent company of U.S. Bank
National Association, the fifth largest commercial bank in the
United States. The company operates 3,129 banking offices in 25
states and 4,954 ATMs and provides a comprehensive line of banking,
investment, mortgage, trust and payment services products to
consumers, businesses and institutions. Visit U.S. Bancorp on the
web at www.usbank.com.
View source
version on businesswire.com: http://www.businesswire.com/news/home/20160620006090/en/
U.S. Bank Corporate CommunicationsTeri Charest,
612-303-0732teri.charest@usbank.com, @usbank_news
US Bancorp (NYSE:USB)
Historical Stock Chart
From Jun 2024 to Jul 2024
US Bancorp (NYSE:USB)
Historical Stock Chart
From Jul 2023 to Jul 2024