Utah.gov Redesign Helps Utahns Conduct State Business Easily
May 06 2021 - 3:34PM
Business Wire
Simplified design features make Utah government
information and services more accessible
Tyler Technologies, Inc. (NYSE:TYL) today announced the redesign
of the state of Utah’s official website, Utah.gov, developed by NIC
Utah. The site redesign represents a significant improvement over
the previous version of Utah.gov and continues Utah’s history of
providing superior digital services and improved user
experience.
“Our administration is focusing on fundamentally changing the
way government interacts with people, giving them access to more
information and more data than they have ever had before," said
Utah Governor Spencer Cox. “The improvements to Utah.gov are
designed to present information and services in a way that both
make sense and make it easy to parse through. Utah.gov simplifies
interactions with Utah government and makes information accessible
to help people make decisions in their own lives.”
The redesign was based on extensive analysis of current usage
and research into key user groups, including younger adult users
who may be conducting services with the government for the first
time. The result is a more intuitive digital experience.
Enhancements were made to improve the site’s performance, including
how quickly pages load.
A convenient online chatbot help tool called “Porter” assists
users in finding popular services on the site. The site has also
been optimized to better connect users to Utah.gov services through
a Google or other search engine search. The redesigned Utah.gov
continues to feature photography from some of the state’s many
scenic locales.
NIC Utah, part of NIC, a wholly owned subsidiary of Tyler
Technologies, worked with the state of Utah on the redesign.
More than 2.3 million users visited Utah.gov in 2020 to find
information about employment, careers, and starting or growing
businesses as well as to conduct other transactions like vehicle
registration renewals and professional licensing. Utah.gov is also
one of the most frequently awarded state government websites. To
date, Utah.gov has been recognized with more than 280 awards. To
learn more, visit Utah.gov.
About Tyler Technologies and
NIC
Acquired by Tyler Technologies (NYSE: TYL) on April 21, 2021,
NIC is a leader in digital government solutions and payments,
partnering with government to deliver user-friendly digital
services that make it easier and more efficient to interact with
government. NIC and Tyler are united in their mission to empower
public sector entities to operate more efficiently and connect more
transparently with their constituents and with each other. Tyler
has more than 27,000 successful installations across more than
11,000 sites, with clients in all 50 states, Canada, the Caribbean,
Australia, and other international locations. Tyler has been named
to Government Technology's GovTech 100 list five times and has been
recognized three times on Forbes' "Most Innovative Growth
Companies" list. More information about Tyler Technologies, an
S&P 500 company headquartered in Plano, Texas, can be found at
tylertech.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20210506005977/en/
Jennifer Kepler Tyler Technologies 972.713.3770
Media.team@tylertech.com
Stephanie Weteling Department of Technology Services
801-599-7870 stweiss@utah.gov
Brett Stott NIC Utah 801-983-0275 bstott@egov.com
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