Celebrity Cruises Marks 20th Anniversary With New Platform; Unveils Plan to Add Solstice Class Elements to Entire Millennium Cla
January 08 2010 - 8:00AM
PR Newswire (US)
MIAMI, Jan. 8 /PRNewswire-FirstCall/ -- New year. New look. New
brand platform. Celebrity Cruises kicked off 2010 - and its 20th
anniversary - announcing all this and more at a special event last
night at Manhattan's Museum of Arts & Design. "What better time
than our 20th anniversary to celebrate Celebrity's history of
award-winning service, cuisine, and our new, brand-defining
Solstice Class?" said Celebrity's President & CEO Dan Hanrahan.
"Everything we've offered over the course of 20 years, and
everything we'll offer in the future, is designed for discerning
cruisers - from our contemporary, new Celebrity Life onboard
experiences, to the world-class cuisine of Chef Jacques Van Staden,
to our enhanced Captain's Club loyalty program. So, we've summed up
our longtime commitment to understanding them and delivering what
they want within a new brand platform: 'Designed for You'." The
introduction of Designed for You - pairing Celebrity's commitment
to stunningly-designed ships and innovative onboard experiences
with its commitment to impeccable guest service - marks the
culmination of an extensive, six-month exploration into more deeply
understanding the needs of discerning cruisers. The process
included an in-depth market research survey of nearly 10,000
international cruisers, numerous focus group sessions with past
guests and travel partners, in-home interviews with some of
Celebrity's frequent guests and prospects, and exhaustive reviews
of cruisers' needs, attitudes and behaviors. All these efforts,
combined with Celebrity's 20 years of focusing on guest needs,
helped the brand create the ultimate combination of ship design,
service, cuisine and programs for cruise lovers. "We've always been
committed to identifying and designing what our guests want, and
the awards our brand continues to receive are welcome validation
that it's working," said Hanrahan. "Our new Celebrity Life onboard
experiences - inspired by our guests' interest in more widely
varied onboard programming - are netting consistently high marks
from our guests, as are the enhancements we've made to our
Captain's Club loyalty program, built to suit what our members
wanted most. But, the greatest validation has been the response to
our stunning Solstice Class." Strength in numbers: $3.7-billion
investment Celebrity's five-ship Solstice Class fleet represents an
investment of $3.7-billion - the largest newbuild commitment for a
single brand in industry history - offering modern cruising
"firsts," including The Lawn Club; The Hot Glass Show; AquaClass;
the industry's first application of solar technology, and stylish
staterooms whose design was influenced by a panel of women with
unique travel and hospitality insights. "Solsticize it:"
Celebrity's Millennium Class to receive Solstice Class features
"Through our Designed for You platform, we plan to leverage our
Solstice Class ships' stylish, modern design and ambience even
further," said Hanrahan, revealing that Celebrity plans to
incorporate iconic Solstice Class attributes across the fleet, most
notably through a significant revitalization of all four Millennium
Class ships. Celebrity Constellation will be the first to receive
the new enhancements during scheduled drydock in April of this
year. Among the Solstice Class features to be introduced on the
Millennium Class ships: -- More opportunities to relish Celebrity's
world-class cuisine with the addition of Tuscan Grille, the Napa
Valley-meets-Italian-steakhouse venue found on Celebrity Solstice
and Celebrity Equinox -- Bistro on Five, the vibrant, popular
creperie introduced on Celebrity Solstice and Celebrity Equinox --
A Solstice Class-inspired, ice-topped Martini Bar paired with
Crush, whose ice-filled table presents a selection of chilled,
top-tier vodkas -- The cool Cafe al Bacio and Gelateria, replacing
the former Cova Cafe -- As introduced on the Solstice Class, an
Enomatic wine bar, the state-of-the-art, Italian designed wine
serving system allowing guests to select and serve, at the touch of
a button, the wines of their choice by the glass -- More sumptuous
suites, on a par with those in the most modern hotels in Europe,
with all new furniture, flat-screen TVs, upholstery, bedding and
carpeting -- Restyled staterooms, with entirely new carpeting,
flat-screen TVs, upholstery and bedding -- New color schemes,
carpeting and upholstery reflective of Solstice Class in every
public venue, from the Celebrity Theater to Seaside Grill, from the
main dining room to Michael's Club The revitalization is just part
of Celebrity's full Designed for You platform, which - when
combined with the brand's Celebrity Life onboard experience, more
robust, well-received Captain's Club, and multiple other brand
enhancements- represents a nearly $200-million investment. The
beauty of Celebrity's Solstice Class also takes center stage in the
brand's new ad campaign, with dramatic, distinctive images, a
modern, contemporary graphic treatment, a copy voice promoting the
brand's differentiating elements, and the tagline, Designed for
You. Marking a first for Celebrity, a hip new video shot on
Celebrity Solstice to capture the essence of the Celebrity cruise
experience will run on multiple travel, video, social, lifestyle
and news sites. Print ads will appear in trade and consumer
magazines and major daily newspapers across North America. "We've
studied where cruise enthusiasts go to research options for their
next vacation, and more than 70 percent go online," said Hanrahan.
"So, we'll have a big presence there, on some of cruisers' favorite
sites, to allow them to briefly and virtually immerse themselves in
a vacation experience designed for them." Celebrity also will
continue to ensure its celebritycruises.com web site is designed
for cruisers who appreciate online options, such as Celebrity
Select Dining, the industry's first pre-cruise, day-by-day flexible
dining reservation system; pre-cruise AquaSpa reservations;
specialty dining reservations; shore excursion bookings; and online
documentation, or "e-docs." Celebrity's new Designed for You brand
platform, revitalization program and ad campaign are only part of
the investment the line is making to continue to offer the best in
premium cruising, said Hanrahan, adding, "All this is part of a
total package, including our robust, new Celebrity Life enrichment
and entertainment programming; our enhanced Captain's Club loyalty
program; museum-quality contemporary art collections; our
industry-first ConciergeClass accommodations across the fleet and,
on the Solstice Class fleet, AquaClass; and guest-inspired
partnerships with Riedel Crystal, Rosetta Stone, Smithsonian
Journeys and, on the Solstice Class fleet, The Corning Museum of
Glass." Hanrahan also praised a partnership Celebrity has
considered invaluable since its founding. "For 20 years, we have
benefited enormously from our relationships with the travel agent
community. We look forward to continuing to help them grow their
business with new programs and promotions designed for them, and to
drive cruisers to capitalize on their expertise when booking their
next Celebrity vacation." To check out Celebrity's new Designed for
You branding and video, visit the Celebrity web site at
http://www.celebritycruises.com/. Celebrity Cruises is designed for
discerning cruisers, with modern, sophisticated environments,
impeccable service, enriching and inspiring onboard programs, and
world-class cuisine. The ultimate in premium cruising, Celebrity
sails in Alaska, California, Canada/New England, Europe, the
Pacific Coast, Panama Canal, South America, and year-round in the
Caribbean and the Galapagos Islands. Celebrity also offers
immersive cruisetour experiences in Alaska, Canada, Europe and
South America. Celebrity's mega-series of honors include being
named the top mega-ship line in Conde Nast Traveler's annual
Readers' Choice Awards (November 2009). Celebrity's fleet currently
consists of nine ships. Its $3.7-billion investment in building
five stylish Solstice Class ships between 2008-2012 represents the
largest newbuild commitment for a single brand in industry history.
For more information, call your travel agent, dial 1-800-437-3111
or visit http://www.celebritycruises.com/. DATASOURCE: Celebrity
Cruises CONTACT: Elizabeth Jakeway, +1-305-539-6127, , or Tavia
Robb, +1-305-539-6721, Web Site: http://www.celebritycruises.com/
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